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Old 01-05-2010, 06:43 PM   #1626
blackfang
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Yep, they can not seek reimbursement from you after the fact and you signed the paperwork. That is their screw up, they eat the repair.
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Old 01-06-2010, 12:50 AM   #1627
mrtimroxass
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Name: Timothy Roxas

Make: 07 STI

Mileage: 29xxx

Time Out Of Use: 4 weeks and counting

Problem And Likely Cause: knocking and all different kinds of sounds

Modifications: tbe, cobb ap stage2, cobb intake(put back to stock)

Submitted For Warranty Work (Yes/No): yes

Reason Given For Denial: waiting....

Your Story:
i was driving one day and all of a sudden i hear a sort of popping sound and then my car just dies, took it to south coast subaru and found out a sparkplug went out and covered it under warranty.....went to go pick it up and heard knocking. turned it back in and in about five minutes got a tech to look at it and said maybe my rings went out. the service guy said theyd be backed up by month to work on my car so i took it to subaru of irvine and now am awaiting what will happen....and to add i bought the car used big F******* mistake..........hoping and having my fingers crossed

Last edited by mrtimroxass; 01-17-2010 at 06:10 PM.
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Old 01-06-2010, 12:35 PM   #1628
cojack42o
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Name: Matthew Fajardo

Make: 07 STI

Mileage: 35k

Time Out Of Use: Currently using, I'm the only driver and just purchased the car at 27k used.

Problem And Likely Cause and Story:Hopefully someone could tell me what my problem is but when I'm in either 1st or 2nd gear or driving in a parkn low goin 5-10 mph the care starts to get a sudden and if no aggressive jerk to my car. Also the car somewhat does accelerates or jerks foward when driving at a minimal speed especially driving around 3-4 k rpms and applyn a little bit of gas. Also when i'm doin U-turns for either left or right I feel a crazy grinding noise comming from the back of the car. I had a friend in the car and he said it feels like there's a weilded diff in the car but there shouldn't be. Do you guys think the subaru tech guys would fix or consider to fix this under warranty?

Modifications:stock, catback

Submitted For Warranty Work (Yes/No): not yet

Reason Given For Denial: Need to schedule appointment to see them
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Old 01-06-2010, 05:49 PM   #1629
qmania2
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Name: Cory Duksa

Make: 2007 Subaru Impreza STI

Mileage: Name: Cory Duksa

Make: 2007 Subaru Impreza STI

Mileage: 21790

Time Out Of Use: none before (1 week during repair)

Problem And Likely Cause: SOA tuning guidlines by EPA

Modifications: Stage 2 catted OTS cobb map

Submitted For Warranty Work (Yes/No): yes, accepted (returned to stock before bringing it in)

Reason Given For Denial: -------

Your Story: Was driving, didn't feel quite as powerful, shut it off and went to bed, remote started it in the morning, got in and had a CEL, connected up my handy-dandy (notebook?) no, my AccesPort silly! haha. er-hrm, anyways, had a cylinder 4 misfire. Did a compression test and found 1-3 to be good, but cylinder 4 only put up 30psi and wouldnt hold. Returned car to stock, uninstalled my AP brought it to Harte subaru in Hartford CT, and they checked it out said they would fix it under waranty, got it back end of story. yay!


************************************************** **************

Name: Cory Duksa

Make: 2007 Subaru Impreza STI

Mileage: 22400 or so

Time Out Of Use: one day

Problem And Likely Cause: faulty/plugged injector

Modifications: STOCK

Submitted For Warranty Work (Yes/No): yes

Reason Given For Denial: SOA HUNTS THESE BOARDS AND SAID MY WARRANTY IS VOID BECAUSE IT WAS MODDED BEFORE THE REBUILD!!

Your Story: same as the first time around, the problem must be deeper than the tuning issue as during the first 600 miles I ran the ots stage 1 to alleviate the issue... hrmm... after 600 or so miles I have the same issue.. WTF right??

I believe it to be a bad/plugged injector, talked to Mark at Harte Subaru in Hartford CT, he was arrogant right off the bat, so I got defensive back, but he said because they found posts that I modded it they are voiding all engine warranty, mind you they fixed it under warranty the first time. Car was stock and the same thing happened, but because SOA hunts these boards saw that I modded it before he rebuild they are voiding my engine warranty. Harte rebuilt it, wrong apparently, but because I modded it BEFORE they rebuilt it they are voiding my warranty AFTER the rebuild??
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Old 01-07-2010, 09:45 AM   #1630
oreos
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Quote:
Originally Posted by qmania2 View Post
Name: Cory Duksa

Make: 2007 Subaru Impreza STI

Mileage: Name: Cory Duksa

Make: 2007 Subaru Impreza STI

Mileage: 21790

Time Out Of Use: none before (1 week during repair)

Problem And Likely Cause: SOA tuning guidlines by EPA

Modifications: Stage 2 catted OTS cobb map

Submitted For Warranty Work (Yes/No): yes, accepted (returned to stock before bringing it in)

Reason Given For Denial: -------

Your Story: Was driving, didn't feel quite as powerful, shut it off and went to bed, remote started it in the morning, got in and had a CEL, connected up my handy-dandy (notebook?) no, my AccesPort silly! haha. er-hrm, anyways, had a cylinder 4 misfire. Did a compression test and found 1-3 to be good, but cylinder 4 only put up 30psi and wouldnt hold. Returned car to stock, uninstalled my AP brought it to Harte subaru in Hartford CT, and they checked it out said they would fix it under waranty, got it back end of story. yay!


************************************************** **************

Name: Cory Duksa

Make: 2007 Subaru Impreza STI

Mileage: 22400 or so

Time Out Of Use: one day

Problem And Likely Cause: faulty/plugged injector

Modifications: STOCK

Submitted For Warranty Work (Yes/No): yes

Reason Given For Denial: SOA HUNTS THESE BOARDS AND SAID MY WARRANTY IS VOID BECAUSE IT WAS MODDED BEFORE THE REBUILD!!

Your Story: same as the first time around, the problem must be deeper than the tuning issue as during the first 600 miles I ran the ots stage 1 to alleviate the issue... hrmm... after 600 or so miles I have the same issue.. WTF right??

I believe it to be a bad/plugged injector, talked to Mark at Harte Subaru in Hartford CT, he was arrogant right off the bat, so I got defensive back, but he said because they found posts that I modded it they are voiding all engine warranty, mind you they fixed it under warranty the first time. Car was stock and the same thing happened, but because SOA hunts these boards saw that I modded it before he rebuild they are voiding my engine warranty. Harte rebuilt it, wrong apparently, but because I modded it BEFORE they rebuilt it they are voiding my warranty AFTER the rebuild??
Don't you just LOVE Suby? Perhaps some of their newly found customers will LOVE Suby or perhaps some people will even look elsewhere for LOVE before they buy. Word of mouth is such wonderful advertising. Don't you just LOVE it

Good luck!

Last edited by oreos; 01-09-2010 at 12:48 PM.
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Old 01-09-2010, 10:51 AM   #1631
blackfang
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Quote:
Originally Posted by qmania2 View Post
Name: Cory Duksa

Make: 2007 Subaru Impreza STI

Mileage: Name: Cory Duksa

Make: 2007 Subaru Impreza STI

Mileage: 21790

Time Out Of Use: none before (1 week during repair)

Problem And Likely Cause: SOA tuning guidlines by EPA

Modifications: Stage 2 catted OTS cobb map

Submitted For Warranty Work (Yes/No): yes, accepted (returned to stock before bringing it in)

Reason Given For Denial: -------

Your Story: Was driving, didn't feel quite as powerful, shut it off and went to bed, remote started it in the morning, got in and had a CEL, connected up my handy-dandy (notebook?) no, my AccesPort silly! haha. er-hrm, anyways, had a cylinder 4 misfire. Did a compression test and found 1-3 to be good, but cylinder 4 only put up 30psi and wouldnt hold. Returned car to stock, uninstalled my AP brought it to Harte subaru in Hartford CT, and they checked it out said they would fix it under waranty, got it back end of story. yay!


************************************************** **************

Name: Cory Duksa

Make: 2007 Subaru Impreza STI

Mileage: 22400 or so

Time Out Of Use: one day

Problem And Likely Cause: faulty/plugged injector

Modifications: STOCK

Submitted For Warranty Work (Yes/No): yes

Reason Given For Denial: SOA HUNTS THESE BOARDS AND SAID MY WARRANTY IS VOID BECAUSE IT WAS MODDED BEFORE THE REBUILD!!

Your Story: same as the first time around, the problem must be deeper than the tuning issue as during the first 600 miles I ran the ots stage 1 to alleviate the issue... hrmm... after 600 or so miles I have the same issue.. WTF right??

I believe it to be a bad/plugged injector, talked to Mark at Harte Subaru in Hartford CT, he was arrogant right off the bat, so I got defensive back, but he said because they found posts that I modded it they are voiding all engine warranty, mind you they fixed it under warranty the first time. Car was stock and the same thing happened, but because SOA hunts these boards saw that I modded it before he rebuild they are voiding my engine warranty. Harte rebuilt it, wrong apparently, but because I modded it BEFORE they rebuilt it they are voiding my warranty AFTER the rebuild??
So because they did not know you had mods(you mentioned you took them off before taking it in) on the car and they fixed it the first time under warranty, and now they found out you have not been honest with them, you still think they should fix it a second time because they did not catch it the first go around?

Maybe you should have been honest and upfront with them and left the mods on the vehicle the first time. Looks like you got what you had coming.
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Old 01-11-2010, 12:33 PM   #1632
TFBHTMFSNE
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Reason Given For Denial: SOA HUNTS THESE BOARDS AND SAID MY WARRANTY IS VOID BECAUSE IT WAS MODDED BEFORE THE REBUILD!!

Well, you got a free rebuild by cheating the system. You then go onto a public forum and tell everyone you cheated the system. Somebody you didn't want reading your post read it, and now you've been caught.

Well, duh......
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Old 01-27-2010, 03:18 PM   #1633
column14
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Name: Kaleem Burke

Make: 2007 WRX

Mileage: 62,500

Time Out Of Use: 3 days and counting...

Problem And Likely Cause: Broken transmission, missing teeth from first gear

Modifications: None (only owned car for a month stock since I bought it)

Submitted For Warranty Work (Yes/No): yes (have extended powertrain warranty to 93,000 miles)

Reason Given For Denial: After talking to SoA after initially being denied they are now covering my vehicle under the warranty

Your Story: Was driving car one day doing moderate normal driving. Came to a stop at a light an downshifted as normal. Light turned green and there was a loud chatter from first gear. Went to a mechanic and was told my first gear is missing teeth. Car is currently at subaru awaiting word from the rep...

Last edited by column14; 02-02-2010 at 01:36 PM.
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Old 01-27-2010, 03:52 PM   #1634
Kean
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Quote:
Originally Posted by column14 View Post
Name: Kaleem Burke

Make: 2007 WRX

Mileage: 62,500

Time Out Of Use: 3 days and counting...

Problem And Likely Cause: Broken transmission, missing teeth from first gear

Modifications: None (only owned car for a month stock since I bought it)

Submitted For Warranty Work (Yes/No): yes (have extended powertrain warranty to 93,000 miles)

Reason Given For Denial: Pending...

Your Story: Was driving car one day doing moderate normal driving. Came to a stop at a light an downshifted as normal. Light turned green and there was a loud chatter from first gear. Went to a mechanic and was told my first gear is missing teeth. Car is currently at subaru awaiting word from the rep...
....but that's not the whole story, right?
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Old 01-27-2010, 04:03 PM   #1635
06AZREX
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Quote:
Originally Posted by qmania2 View Post
Name: Cory Duksa

Make: 2007 Subaru Impreza STI

Mileage: Name: Cory Duksa

Make: 2007 Subaru Impreza STI

Mileage: 21790

Time Out Of Use: none before (1 week during repair)

Problem And Likely Cause: SOA tuning guidlines by EPA

Modifications: Stage 2 catted OTS cobb map

Submitted For Warranty Work (Yes/No): yes, accepted (returned to stock before bringing it in)

Reason Given For Denial: -------

Your Story: Was driving, didn't feel quite as powerful, shut it off and went to bed, remote started it in the morning, got in and had a CEL, connected up my handy-dandy (notebook?) no, my AccesPort silly! haha. er-hrm, anyways, had a cylinder 4 misfire. Did a compression test and found 1-3 to be good, but cylinder 4 only put up 30psi and wouldnt hold. Returned car to stock, uninstalled my AP brought it to Harte subaru in Hartford CT, and they checked it out said they would fix it under waranty, got it back end of story. yay!


************************************************** **************

Name: Cory Duksa

Make: 2007 Subaru Impreza STI

Mileage: 22400 or so

Time Out Of Use: one day

Problem And Likely Cause: faulty/plugged injector

Modifications: STOCK

Submitted For Warranty Work (Yes/No): yes

Reason Given For Denial: SOA HUNTS THESE BOARDS AND SAID MY WARRANTY IS VOID BECAUSE IT WAS MODDED BEFORE THE REBUILD!!

Your Story: same as the first time around, the problem must be deeper than the tuning issue as during the first 600 miles I ran the ots stage 1 to alleviate the issue... hrmm... after 600 or so miles I have the same issue.. WTF right??

I believe it to be a bad/plugged injector, talked to Mark at Harte Subaru in Hartford CT, he was arrogant right off the bat, so I got defensive back, but he said because they found posts that I modded it they are voiding all engine warranty, mind you they fixed it under warranty the first time. Car was stock and the same thing happened, but because SOA hunts these boards saw that I modded it before he rebuild they are voiding my engine warranty. Harte rebuilt it, wrong apparently, but because I modded it BEFORE they rebuilt it they are voiding my warranty AFTER the rebuild??
Well it deffinitely sounds like you had it coming to you. Its crap like this that causes the rest of us to go throught so much scrutiny when our cars go to the dealer....
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Old 01-27-2010, 04:59 PM   #1636
column14
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Quote:
Originally Posted by Kean View Post
....but that's not the whole story, right?
Yes it actually is the whole story.. I was on a local road on my way to the mall and there was traffic so I wasnt going any faster than 40.. which is exactly why I am so puzzled/pissed off as to why this happened..
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Old 01-27-2010, 05:10 PM   #1637
Kean
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Quote:
Originally Posted by column14 View Post
Yes it actually is the whole story.. I was on a local road on my way to the mall and there was traffic so I wasnt going any faster than 40.. which is exactly why I am so puzzled/pissed off as to why this happened..
…c’mon man….seriously? You just posted the following last week (in regard to the trans noise):

Quote:
Originally Posted by column14 View Post
….it started yesterday while i was driving i was shifting into third an accidentally went into first the rpms shot up to 5k before I pulled it back out of gear. Then about 5 to 10 min later I hear a faint ticking while in neutral, and once i shifted into first there was a loud clacking noise but once i shift into any other gear including reverse there is no noise at all unless the engine is still cold then the noise lasts til about third gear..
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Old 01-27-2010, 06:42 PM   #1638
column14
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My fault bro, I did forget about that part. I just fail to see where one accidental shift can cause one's first gear to fall apart. (After driving further I realized the sound only exists in first gear and all others are fine).
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Old 01-27-2010, 06:58 PM   #1639
Kean
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Quote:
Originally Posted by column14 View Post
My fault bro, I did forget about that part. I just fail to see where one accidental shift can cause one's first gear to fall apart. (After driving further I realized the sound only exists in first gear and all others are fine).
…well, obviously something wasn’t right with that gear after the incident. I think it’s glaringly obvious (and logical) to conclude that the misshift damaged something and led to the eventual catastrophic failure you experienced. When components are stressed beyond what their design was intended to handle, it is not unusual for them to develop latent damage that may not immediately present. In your case the signs were there but were ignored. ….and then eventually the failing component(s) broke. It sucks, but it is what it is.
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Old 01-27-2010, 07:26 PM   #1640
sajohnson
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Originally Posted by column14:

"….it started yesterday while i was driving i was shifting into third an accidentally went into first the rpms shot up to 5k before I pulled it back out of gear. Then about 5 to 10 min later I hear a faint ticking while in neutral, and once i shifted into first there was a loud clacking noise but once i shift into any other gear including reverse there is no noise at all unless the engine is still cold then the noise lasts til about third gear.."

Since none of use were there, we can't know with any certainty what happened.


From what 'column14' says, it sounds as though he may not have missed the shift:

"...the rpms shot up to 5k before I pulled it back out of gear."

It sounds to me like he actually shifted into first and let out the clutch, resulting in the RPMs increasing to 5K.

If that's what happened, that doesn't sound like anything that should cause the teeth on first gear to be stripped.

Even if he did miss the shift, any damage would be to the dog teeth and/or collar, not the gear(s) itself.

I'm wondering if the car was abused before he got it.
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Old 01-27-2010, 08:29 PM   #1641
column14
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Thank you.. finally someone who is starting to see how I feel. I have been curious as to how this car was treated when the clutch it came with burned out exactly 13 days after buying the car (which the dealership would not help with and I was left out of 2200 for this repair), and to Kean I think it is, there was honestly no warning signs or prior problems with my first gear or any other one at all prior to the incident which caused the teeth to come off. I just hope subaru honors there warranty cosidering I have now only owned this car for a month. I love my wrx but I dont understand after paying 16.5k for a vehicle why a month later I would have to had shell out over 3k in repairs.
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Old 01-27-2010, 09:04 PM   #1642
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Quote:
Originally Posted by column14 View Post
Thank you.. finally someone who is starting to see how I feel. I have been curious as to how this car was treated when the clutch it came with burned out exactly 13 days after buying the car (which the dealership would not help with and I was left out of 2200 for this repair), and to Kean I think it is, there was honestly no warning signs or prior problems with my first gear or any other one at all prior to the incident which caused the teeth to come off. I just hope subaru honors there warranty cosidering I have now only owned this car for a month. I love my wrx but I dont understand after paying 16.5k for a vehicle why a month later I would have to had shell out over 3k in repairs.
Unfortunately it is common for people to have problems with used performance cars -- particularly those that are popular with younger guys -- and the WRX is no exception.

The transmission in the WRX could be stronger, but part of the problem is that unlike a 2WD car, an AWD car like the WRX is unlikely to loose traction and smoke the tires. All of the force from a high rpm clutch dump has to go somewhere. The clutch will absorb some of it, but if the tires don't spin the drivetrain has to absorb the rest.

In any case, you are in the tough spot of having a car that may have been abused by someone else. It's definitely not your fault, but I'm sure you can understand that SOA cannot be expected to do warranty repairs on cars that have obviously been abused.

You could go after the previous owner, but he could claim that he didn't cause the damage and was unaware of it when he sold you the car.

Sometimes SOA will do a one-time "goodwill" repair, even when a car has been modded and/or raced. It may be free, or it may be that you pay some portion of the cost.

Good luck.
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Old 01-28-2010, 10:51 AM   #1643
Kean
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Quote:
Originally Posted by sajohnson View Post
Since none of use were there, we can't know with any certainty what happened.
….of course not. As with most of these complaints, we only have the OP’s recollection of events to go by and (in some cases) their previous posts (which sometimes help fill in the “blanks”).

Quote:
Originally Posted by sajohnson View Post
From what 'column14' says, it sounds as though he may not have missed the shift:
"...the rpms shot up to 5k before I pulled it back out of gear."
….you left out the part that makes this incident relevant to the problem:
“Then about 5 to 10 min late I hear a faint ticking while in neutral, and once i shifted into first there was a loud clacking noise but once i shift into any other gear including reverse there is no noise at all unless the engine is still cold then the noise lasts til about third gear..”

Quote:
Originally Posted by sajohnson View Post
It sounds to me like he actually shifted into first and let out the clutch, resulting in the RPMs increasing to 5K.
….if he successfully engaged 1st gear while attempting to downshift into 3rd, it is very likely he over-revved. ….but it’s possible he pushed the clutch back in before it did.

Quote:
Originally Posted by sajohnson View Post
If that's what happened, that doesn't sound like anything that should cause the teeth on first gear to be stripped.
Even if he did miss the shift, any damage would be to the dog teeth and/or collar, not the gear(s) itself.
I'm wondering if the car was abused before he got it.
....I’m not a mechanic or an engineer so I can’t tell what the actual impact would be of a mis-shift like that. ….and the fact is that he did mis-shift since the gear was obviously selected and he was in the process of letting out the clutch (question is whether he fully engaged the gear or not).

Regardless, the fact is that the incident resulted in an obvious problem immediately following his actions and is certainly of some relevance to his current situation. That was my point and that is why I was trying to get him to freely admit what he so conveniently left out of his story:

Quote:
Was driving car one day doing moderate normal driving. Came to a stop at a light an downshifted as normal. Light turned green and there was a loud chatter from first gear. Went to a mechanic and was told my first gear is missing teeth. Car is currently at subaru awaiting word from the rep...
….just driving down the road. ….nothing out of the ordinary, eh?

My only reason for bringing up the history I previously read regarding his problem is so we could have the whole story. ….or at least one that was more complete than what we were led to believe.
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Old 01-28-2010, 11:19 AM   #1644
Kean
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Quote:
Originally Posted by column14 View Post
Thank you.. finally someone who is starting to see how I feel. I have been curious as to how this car was treated when the clutch it came with burned out exactly 13 days after buying the car (which the dealership would not help with and I was left out of 2200 for this repair),
….the problem with “feelings” in situations like this is that they can cloud ones objectivity. It’s not that I can’t sympathize, but I’m not going to sugar coat it for you either. ….how is that going to help?

Quote:
Originally Posted by column14 View Post
….and to Kean I think it is, there was honestly no warning signs or prior problems with my first gear or any other one at all prior to the incident which caused the teeth to come off.
….it is quite possible that past abuse, a defect, etc. acted as underlying problem(s) that contributed to the premature failure of the gear. My only point being is that your mis-shift is also very relevant your current situation if you look at this objectively/logically.

Quote:
Originally Posted by column14 View Post
I just hope subaru honors there warranty cosidering I have now only owned this car for a month. I love my wrx but I dont understand after paying 16.5k for a vehicle why a month later I would have to had shell out over 3k in repairs.
….you need to realize that even if that incident never happened and all of this could be blamed on past abuse from the previous owner, SOA would be within their rights to deny your claim. …..abuse is abuse (not a factory defect). On the other hand, “certified” used car programs,etc. could have clauses that protect you from these types of situations. It really depends on the agreement. Unfortunately, I don’t think that is the case in your scenario.

I sincerely hope that they are able to cover this for you. If not the entire repair, at least some of the cost (as sajohnson explained). I wish you luck.
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Old 02-23-2010, 11:48 PM   #1645
fizzin_A
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Location: East bound and down.
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Name:

Make: 2007 WRX TR

Mileage: 59,500

Time Out Of Use: TBD

Problem And Likely Cause: Front struts make clunking noise on bumpy roads.

Modifications: All suspension components are completely stock

Submitted For Warranty Work (Yes/No): Not yet, but the dealership has ordered the needed parts

Reason Given For Denial: None

Your Story: The car was bought used with 25k miles. Added security classic plan covers powertrain for 60k miles after purchase date. I had noticed a faint knocking sound ever since purchasing the car. It rarely happend at first and only on bumpy roads. The sound was almost non existant in warmer wheather, but this winter it has been very noticable and has gotten worse. Today I took it in to have 60k maintnance done and ask them to look into the issue

I was told by the dealership that the clunking sound in my car was the front struts. They quoted $850 for labor and parts. After frantically running around calling places to get a better quote, I decided to look into warranty information on the Subaru. All it covers is powertrain and I have about 25k miles left on that. I call the dealership to ask if it is covered under warranty and they said they don't think so but they will check. I then proceed to call Subaru of America and ask if the front struts would be covered under warrany. They tell me front struts are covered under warranty but it is the dealerships discretion to determine if the part failed or if it broke due to abuse. I get a reference number from SOA in case the dealership gives me any hassel. I call the dealership back to give them the reference number and before I even mention it, they tell me the struts will be covered under warranty and they are ordering the parts which will be here in 2-3 days. So I have to pay a $50 deductable and will have new front struts.

I was truely amazed that the front struts would be covered under powertrain. I thought for sure they would tell me it's a wear and tear item.
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Old 02-24-2010, 07:14 AM   #1646
blackfang
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Location: Richmond Va
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2007 Legacy 2.5i SE
98 Z/28, VN 900 custom

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The front struts are NOT covered under powertrain. I even double checked warranty wizard and the Policy and Procedures manual and it also says they are not covered. What they may have meant is a dealer that is on good standing with SOA can self authorize/goodwill a repair that is out of warranty for 7 years/80,000 miles if they chose to do so. Generally that is left for good service customers.

If you are paying a deductible, that also proves they are not covered because if it is covered under powertrain, the customer doesn't pay a cent because it is covered. They are probably goodwilling the repair(aka assisting with the cost) and you paying part of it.

Last edited by blackfang; 02-24-2010 at 07:24 AM.
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Old 02-24-2010, 03:49 PM   #1647
RexyGirl
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Chapter/Region: South East
Location: Mastro Subaru, Sanford FL
Vehicle:
1996 Volvo 850 Turbo
with mods :)

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Quote:
The car was bought used with 25k miles. Added security classic plan covers powertrain for 60k miles after purchase date.
Incorrect...

The classic policy you purchased covers the power train warranty UP TO 60,000 miles...more than likely, the powertrain warranty was also extended by time, which means that they sold you a policy to extend the time, not the mileage.
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Old 02-24-2010, 04:08 PM   #1648
blackfang
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Location: Richmond Va
Vehicle:
2007 Legacy 2.5i SE
98 Z/28, VN 900 custom

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I didn't even see that Kelly.
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Old 02-24-2010, 06:35 PM   #1649
fizzin_A
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Quote:
Originally Posted by RexyGirl View Post
Incorrect...

The classic policy you purchased covers the power train warranty UP TO 60,000 miles...more than likely, the powertrain warranty was also extended by time, which means that they sold you a policy to extend the time, not the mileage.
Incorrect

According to the "Added Security Agreement Registration Form Used Classic"
Quote:
3. Agreement Period
The period during which the coverage provided by this agreement is in effect (The "Agreement Period") shall begin on the agreement effective date and shall end on the first to occur:

5 Years from the Subaru Limited Warranty date if you purchased a new Subaru plan (OR FROM THE DATE YOU PURCHASED YOUR CAR IN THE CASE OF USED SUBARU PLAN) or when

85,881 MILES are registered on the odometer
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Old 03-17-2010, 01:58 PM   #1650
Vanderkitten
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Chapter/Region: BAIC
Location: Berkeley, Ca
Vehicle:
2009 WRX
Spark Silver

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Bam... and the F&I guy does have leeway with the terms of selling the "protection packages", the deductibles, how it's factored into your payment, etc... and there are several vendors who offer such packages from SNA to dozens of 3rd party vendors.

It's impossible to generalize about even the Subaru Gold protection from SNA as there are 3 deductible levels that are generally not disclosed during negotiations with the consumer.

More ways to take your money...
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