Rally Sport Direct negative review

[jeisen]

I ordered a set of Muteki wheel locks from Rally Sport Direct about a week ago and went to have them installed today. The tire shop opened the package and when they went to thread one on by hand, they informed me that I had been sold the wrong pitch. I put them back in the packaging and called up Rally Sport Direct. I explained that I used the vehicle filter tool on their site which led me to the wrong size for my car.

Here is a screen shot of what I saw when I ordered:


You can clearly see that the 2011 WRX is listed in the filter, yet I was incorrectly led to believe that 12x1.5 is the proper size in the tool. I tried to explain to Rallysportdirect's customer service that there is an error in their site, and was told that it was my fault and since the package was opened, I was screwed.

If anyone is ordering anything from www.Rallysportdirect.com, you better do your own research, because they really don't care if they provide you with bad information on their site.