Welcome to the North American Subaru Impreza Owners Club Sunday April 20, 2014
Home Forums WikiNASIOC Products Store Modifications Upgrade Garage
Texas Impreza Club
Texas Impreza Club Forum sponsored by Gillman Subaru Houston
and Gillman Subaru San Antonio
Here you can view your subscribed threads, work with private messages and edit your profile and preferences Home Registration is free! Visit the NASIOC Store NASIOC Rules Search Find other members Frequently Asked Questions Calendar Archive NASIOC Upgrade Garage Logout
Go Back   NASIOC > NASIOC Chapters > Texas Impreza Club Forum -- TXIC

Welcome to NASIOC - The world's largest online community for Subaru enthusiasts!
Welcome to the NASIOC.com Subaru forum.

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, free of charge, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!

If you have any problems with the registration process or your account login, please contact us.
* Registered users of the site do not see these ads.
Reply
 
Thread Tools Display Modes
Old 05-04-2012, 09:15 PM   #1
kolten493
Scooby Specialist
 
Member#: 222633
Join Date: Sep 2009
Chapter/Region: TXIC
Location: Katy, TX
Vehicle:
02 WRX
caged 'n such

Default

So as some of you have seen, my car got hit from the rear the other day while i was stopped. long story short, I am fine, the car however has scratches on my bumper, as well as creases in the plastic and what looks to be a slight tear in the recess for the license plate.


I have already filed the claim on his insurance and the adjuster should be coming to inspect the car this week, but i guess my question is wether or not Progressive will

1.) let me choose my own shop
2.) give me any issues with a rental car
3.) pay the shop directly or cut me a check based on an average of quotes from verified i-car certified shops
4.) try to give me any crap about wanting to repair the bumper instead of replace it
5.) refuse anything because the bumper has been resprayed previously



since i know you guys will ask:
and you can't really see the scratches in the paint about a foot to a foot and a half long above the exhaust, and the bumper is also loose on the mounting points and the foam isolator seems to be crushed

oh, and yea it popped back out from being pushed in

* Registered users of the site do not see these ads.

Last edited by kolten493; 05-04-2012 at 09:21 PM.
kolten493 is offline   Reply With Quote
Old 05-04-2012, 10:49 PM   #2
tru scoob
Scooby Newbie
 
Member#: 309011
Join Date: Feb 2012
Location: dokodbay
Vehicle:
2012 wrx
swp

Default

same thing happened to me about a month ago. lady had Progressive and customer service was hands down the best I've ever experienced. depending on year and mileage of your car, will determine whether or not they will replace the bumper. GL
tru scoob is offline   Reply With Quote
Old 05-04-2012, 11:34 PM   #3
Bluemachine
Scooby Specialist
 
Member#: 302496
Join Date: Nov 2011
Chapter/Region: MAIC
Location: Columbia,MD
Vehicle:
2013 WRX STI
WRB

Default

I had the worst ever ever ever
Adjuster contacts boss than boss gives ok or not gets back to shop than you. Search my previous threads
Bluemachine is offline   Reply With Quote
Old 05-05-2012, 10:27 AM   #4
TOI
Scooby Specialist
 
Member#: 238230
Join Date: Feb 2010
Chapter/Region: TXIC
Location: Sherman, Texas
Vehicle:
93 impreza L wagon
mostly black now

Default

i know statefarm with ass**** you even if you aren't at fault.
TOI is offline   Reply With Quote
Old 05-05-2012, 10:46 AM   #5
kolten493
Scooby Specialist
 
Member#: 222633
Join Date: Sep 2009
Chapter/Region: TXIC
Location: Katy, TX
Vehicle:
02 WRX
caged 'n such

Default

haha i have state farm

and thanks for the input, i'm expecting another call monday to hopefully set a date for the adjuster
kolten493 is offline   Reply With Quote
Old 05-05-2012, 12:10 PM   #6
Acedias
Scooby Newbie
 
Member#: 283677
Join Date: May 2011
Chapter/Region: TXIC
Location: DFW, Texas
Vehicle:
2011 WRX STI 4dr
Obsidian Black Pearl

Default

When my last car was totaled they gave me more than i was expecting to get. But the lady that pulled out in front of my was driving a nice BMW so she probably had full coverage. Probably depends on how tight their local office is.
Acedias is offline   Reply With Quote
Old 05-05-2012, 12:55 PM   #7
oakcliff
Scooby Specialist
 
Member#: 273767
Join Date: Feb 2011
Chapter/Region: TXIC
Location: Dallas Texas
Vehicle:
2011 WRX
Red

Default

I have been very pleased with progressive

They should let you choose own shop within reason. If your coverage includes rental it should be very easy and hassle free. They will likely replace the bumper because repairing damaged parts can potentially be a liability for them.

I'm a former claim manager, the worst thing you can do in a claims situation is piss off your claim person. They can really screw you if they want to. They are used to dealing with morons and scammers, so being friendly and cooperative will get you treated like royalty.
oakcliff is offline   Reply With Quote
Old 05-05-2012, 03:11 PM   #8
CashmanRay
Scooby Newbie
 
Member#: 266652
Join Date: Dec 2010
Chapter/Region: TXIC
Location: Cedar Park, TX
Vehicle:
2009 2.5i hatch
DGM

Default

Texas state law allows you to choose your body shop, regardless of insurance carrier. Don't let them tell you otherwise. Also, if things get sketchy, get your insurance agent to back you up. Afterall it is in their best interest to protect their investment, and a good body shop will also have a rep for all major insurance carriers on staff. A lot of even high level insurance companies are allowing aftermarket parts to be used in lieu of OE, so expect that out of a bumper skin and isolator...or you may get a salvage skin from LKQ. Good body techs will refuse inadequate body parts to the point of demanding OE replacements if there is an issue with fitment or general appearance. As for the rental car, you're probably on your own.

Just hope the other guy doesn't have "state minimum coverage" insurance, 'cause your car will be there for a month while they "negotiate" on body clips and sandpaper.

My room mate is a body tech, so I get to hear all the bs that some companies try to pull. Good luck man, hope it goes smoothly.
CashmanRay is offline   Reply With Quote
Old 05-05-2012, 04:24 PM   #9
GT01202WRX
Scooby Newbie
 
Member#: 229742
Join Date: Nov 2009
Chapter/Region: TXIC
Location: San Antonio,Texas
Vehicle:
2003 WRX 2.0
MBP

Default

I dont know from my last thing with progressive when a guy ran into the back of me,they were nothing but a big pain in the A$$ if you ask. But good luck!
GT01202WRX is offline   Reply With Quote
Old 05-08-2012, 12:27 PM   #10
AliBenn
NASIOC Supporter
 
Member#: 487
Join Date: Nov 1999
Chapter/Region: TXIC
Location: Greatwood/Sgrlnd
Vehicle:
1998 /2005 STunIcorn
Acadia Green RS-T

Default

pm sent
give me a buzz
AliBenn is offline   Reply With Quote
Old 05-08-2012, 04:37 PM   #11
msdss
Scooby Newbie
 
Member#: 117347
Join Date: Jun 2006
Chapter/Region: TXIC
Vehicle:
2002 WRX
Silver

Default

I recently filed a claim w/progressive for my back bumper. If the bumper is physically damaged a good body shop will opt to go with a new bumper. The insurance will do their best to not get a brand new one, but a refurbished one.

Remember, just because the adjuster comes out and says X/Y, that isn't set in stone. You can and should go to the shop YOU choose, and get them to do an estimate as well.

If your in Austin, go to Berli's, they do amazing paint/body work. The guy found way more stuff than the insurance adjuster did. The body shop wants to make money, the insurance company wants to save it.
msdss is offline   Reply With Quote
Old 05-09-2012, 11:57 AM   #12
Likeorasgod
Scooby Newbie
 
Member#: 247465
Join Date: May 2010
Chapter/Region: TXIC
Location: Houston, Texas
Vehicle:
'08 WRX
Satin White Pearl

Default

Quote:
Originally Posted by Acedias View Post
When my last car was totaled they gave me more than i was expecting to get. But the lady that pulled out in front of my was driving a nice BMW so she probably had full coverage. Probably depends on how tight their local office is.
Yah with my story it was an illegal with fake insurance paper. I should of called the cops as soon as the only person that could speak english was her 8 year old son (born and educated here in the Texas I'm sure). Cost me 250, but had great service. Well hated they put me in an Oldsmobile even if was a newer model. I would of took a compact/econo car over that, but it was what my level car was and they where out of compact/econo's...not like ID idn't drive it home and parked it and used the company truck any way.

Since you have State defently get your insurance company involved. That is why I went through progressive and let them find out the ladies insurance was null. Got the car back in a week and half (partly cause i was offshore on a job). The only complaint I had was the milage on my car didn't match a close by shop milage. Some one went for a little more of a ride than they should of for fixing a front end. Than again it was drivable so I bet they drove it to the body shop and back.

Funny thing was the lil old lady when I came to pick it up asked me to go get it in the back casue she was affraid to drive it. Said she didn't like the sports cars that come in....lol wait maybve that was her oldsmobill I got lol.
Likeorasgod is offline   Reply With Quote
Old 05-09-2012, 01:42 PM   #13
dsmith
Scooby Specialist
 
Member#: 13203
Join Date: Dec 2001
Chapter/Region: MWSOC
Location: Toledo, OH
Vehicle:
88 & 87 528e, 88 M5
Aspire Rally car

Default

I have State Farm and have always claimed through them, paid my deductible, and let SM's lawyers go get the money back from the offenders. Simple, fast and it gets fixed the way I want it without any negatives to me. I get the deductible back when the offenders pay.

You may want to discuss that route with your agent.
dsmith is offline   Reply With Quote
Old 05-09-2012, 02:15 PM   #14
Notlad
Scooby Newbie
 
Member#: 259830
Join Date: Oct 2010
Chapter/Region: TXIC
Location: Georgetown, TX
Vehicle:
2002 Impreza WRX
PSM

Default

Quote:
Originally Posted by msdss
I recently filed a claim w/progressive for my back bumper. If the bumper is physically damaged a good body shop will opt to go with a new bumper. The insurance will do their best to not get a brand new one, but a refurbished one.

Remember, just because the adjuster comes out and says X/Y, that isn't set in stone. You can and should go to the shop YOU choose, and get them to do an estimate as well.

If your in Austin, go to Berli's, they do amazing paint/body work. The guy found way more stuff than the insurance adjuster did. The body shop wants to make money, the insurance company wants to save it.
This is exactly the same problem I had with them. Their insurie (probably not a word lol) would not return their calls and they tried yo skip on payment. I eventually had to use a lawyer. They guy who hit me even said he did, but they tried to say "his statement was not clear" Best of luck! Progressive is great if you have them, but if you get hit by one of their drivers.....good luck.
Notlad is offline   Reply With Quote
Old 05-09-2012, 02:19 PM   #15
Notlad
Scooby Newbie
 
Member#: 259830
Join Date: Oct 2010
Chapter/Region: TXIC
Location: Georgetown, TX
Vehicle:
2002 Impreza WRX
PSM

Default

Also beware of their rental company, enterprise. They tried to get me for 1000+ in damages I did not do because I did not pay for the optional insurance. However I could not pay for that since pprogressive paid for the rental, not only that buy I was never given the option. Also be sure tto check the paperwork. I pointed out existing damages and the rental guy said he marked them, but he actually checked no damage. Moral of the story... screw enterprise and progressive and let a lawyer deal with it at the first sign of problems.
Notlad is offline   Reply With Quote
Old 05-09-2012, 06:08 PM   #16
ruiner
Scooby Specialist
 
Member#: 20784
Join Date: Jul 2002
Chapter/Region: TXIC
Location: Dallas, TX
Vehicle:
2002 Impreza WRX
WR Blue

Default

Quote:
Originally Posted by Notlad View Post
Also beware of their rental company, enterprise. They tried to get me for 1000+ in damages I did not do because I did not pay for the optional insurance. However I could not pay for that since pprogressive paid for the rental, not only that buy I was never given the option. Also be sure tto check the paperwork. I pointed out existing damages and the rental guy said he marked them, but he actually checked no damage. Moral of the story... screw enterprise and progressive and let a lawyer deal with it at the first sign of problems.
You're supposed to fill that form out yourself, not let someone else do it. Lesson learned for next time.
ruiner is offline   Reply With Quote
Old 05-09-2012, 06:54 PM   #17
kolten493
Scooby Specialist
 
Member#: 222633
Join Date: Sep 2009
Chapter/Region: TXIC
Location: Katy, TX
Vehicle:
02 WRX
caged 'n such

Default

i believe all has been taken care of in the way of preparation. I'm dropping the car off tomorrow at 2 and am currently researching the best way to get the STi fender arches on there since i will be using the 05 STi rear bumper


I'll keep you guys updated
kolten493 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Anyone have experience in dealing with health insurance companies? eek1 Off-Topic 6 04-21-2008 03:54 PM
Sue/File Claim with WalMart? jakeachy Off-Topic 34 12-29-2007 10:48 PM
Anybody filed claim with UPS before? Jason Off-Topic 26 08-22-2003 06:35 PM
Anyone have experiance with AudioBahn? Turk Car Audio, Video & Security 5 04-17-2001 07:32 AM
Anyone have experience tuning AFMLink with MY99?? Orbiter Technical Forum Archive 6 09-03-2000 10:08 AM


All times are GMT -4. The time now is 12:58 AM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2014 Axivo Inc.
Copyright ©1999 - 2014, North American Subaru Impreza Owners Club, Inc.