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Old 08-24-2012, 08:27 AM   #301
Artiki
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Quote:
Originally Posted by wcjuggalo
It's not being short sighted. In my experience, customers that want there car scanned for free, are not going to spend money. They want to know what's wrong, so they can try and fix it them selfs. I have a sticker on my box that's says, "Doing you favors, doesn't pay my bills"
This is why I like the way some shops put the diagnostics as credit towards repair. So eithe you pay to get it diagnosed and leave or that money can go towards your shop fixing it. So you make money either way.
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Old 08-24-2012, 08:49 AM   #302
340Duster
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Quote:
Originally Posted by wcjuggalo View Post
heard a noise on my ride home. thought i blew up my tranny. ended up removing all the teath off my sproket.
Motorcycle?
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Old 08-24-2012, 09:07 AM   #303
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Quote:
Originally Posted by Artiki

This is why I like the way some shops put the diagnostics as credit towards repair. So eithe you pay to get it diagnosed and leave or that money can go towards your shop fixing it. So you make money either way.
They add the diag to the repair. They don't give you it off lol. It's a sneaky way to make value appear.
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Old 08-24-2012, 10:39 AM   #304
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Quote:
Originally Posted by 340Duster View Post
Motorcycle?
yes, worst part is, i replaced the tires a few weeks prior and had all my teath.
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Old 08-24-2012, 10:49 AM   #305
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Quote:
Originally Posted by 340Duster View Post
Motorcycle?
Really? Really?


No, his car is chain drive.
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Old 08-24-2012, 11:00 AM   #306
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All you guys bitching about scanning a unit....
You are not professional. Scan it. Go to PepBoys and get a generic scanner for 35 bucks. Tell them the code. If they want to know how to fix it, that's when you tell them they can have it fixed by setting a appointment up with your repair facility. Even if they want to fix it themselves. Let them. They will probably botch up the job anyway and be back. They won't come back if you are being snotty about a simple plug in and read job. (you act like you are reading and writing binary) And if you are scanning and then just hanging parts, you aren't diagnosing anything are you? You are just guessing from minimal info. And YOU are the reason mechanics get a bad rap, because you are a amateur and are stealing from the customer. Just because you own a set of tools, don't make you a mechanic. I don't care how much you paid for your scanner.
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Old 08-24-2012, 12:23 PM   #307
Gallo2011
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More pics, less rant, please.
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Old 08-24-2012, 01:02 PM   #308
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Quote:
Originally Posted by indytruckboy

Really? Really?

No, his car is chain drive.
Could have been a bicycle sprocket...
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Old 08-24-2012, 01:13 PM   #309
340Duster
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Quote:
Originally Posted by indytruckboy View Post
Really? Really?


No, his car is chain drive.
See: timing chain.

Or... ST**
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Old 08-24-2012, 01:36 PM   #310
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Quote:
Originally Posted by Gallo2011 View Post
More pics, less rant, please.
agreed.
sent to me by a friend at a kia dealership yesterday. caption said,
"a little dance i like to call low rpm timing belt breakage."
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Old 08-24-2012, 01:55 PM   #311
Josh909
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I clear and check codes with my IPhone. I got a goLink cable and it works great.
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Old 08-24-2012, 02:03 PM   #312
vision.dynamix
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Quote:
Originally Posted by wcjuggalo View Post
I like when customers and/or service writers ask me to check out a cars service light with my scanner for free. "Sure let me go get my $3500 tool and diagnose a concern at no charge!" That will help me pay for the tool.
Tool for tool, whats your $3500 scanner do over a $30 one from the parts store?

Hell, most parts stores will scan the code for free. I always laugh when dealerships charge $115/One tech hour to scan a CEL.
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Old 08-24-2012, 02:05 PM   #313
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Quote:
Originally Posted by vision.dynamix

Tool for tool, whats your $3500 scanner do over a $30 one from the parts store?

Hell, most parts stores will scan the code for free. I always laugh when dealerships charge $115/One tech hour to scan a CEL.
We scan for free but we won't diagnose it. We will tell them the code and probably causes and what's the next step. The car never enters the shop. Btw the 3,500 scanner we have is a ford IDS system that does a cylinder contribution test. It does a lot more than just read trouble codes.

We are not a dealership and the shop owns that scanner. We the techs do not do the free scanning because we have more money worthy jobs to do.

Nice post wcjug! Kia timing belts are crap and don't seem to last very long.

Last edited by Jdub.csu; 08-24-2012 at 02:27 PM.
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Old 08-24-2012, 02:11 PM   #314
vision.dynamix
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Do you the tech own that scanner, or does it belong to the dealership?
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Old 08-24-2012, 06:42 PM   #315
rudymcskoody
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Quote:
Originally Posted by wcjuggalo

agreed.
sent to me by a friend at a kia dealership yesterday. caption said,
"a little dance i like to call low rpm timing belt breakage."
Lol Damn
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Old 08-28-2012, 12:05 PM   #316
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I got a good one

Me being an idiot today and not looking at the gas gauge in a customers car and running out of fuel test driving it hahah.
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Old 08-28-2012, 12:57 PM   #317
EvileyeZ88
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We've all been there at least once.

I had to rescue my buddy from chicfila like 4 days ago, did the same thing, ran out of gas on a test drive.

I think he did it on purpose to get a longer lunch

~Evil
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Old 08-28-2012, 04:13 PM   #318
bugeyetex
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Customers always bring their cars in for diagnosis with less than a quarter tank of gas, but every time their fuel pump goes out, its filled to the brim. I hate it when people drop off their car with the gas light on. Then they get bent out of shape when you tack a $20 charge on the bill for gas...
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Old 08-28-2012, 04:20 PM   #319
Jdub.csu
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Quote:
Originally Posted by bugeyetex
Customers always bring their cars in for diagnosis with less than a quarter tank of gas, but every time their fuel pump goes out, its filled to the brim. I hate it when people drop off their car with the gas light on. Then they get bent out of shape when you tack a $20 charge on the bill for gas...
So true! We had one guy get furious because we filled up at the wrong station. Dude you brought the car to us and the light went on as we left the parking lot and we had/were nice enough to some gas in it.
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Old 08-28-2012, 06:03 PM   #320
wcjuggalo
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why you check the oil level in your 5speed subie trans!!!
this thing smells so bad!!!
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Old 08-28-2012, 07:30 PM   #321
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Quote:
Originally Posted by wcjuggalo
why you check the oil level in your 5speed subie trans!!!
this thing smells so bad!!!
Eeek O_o
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Old 08-28-2012, 07:34 PM   #322
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whats a 5speed?

in all seriousness, are those bearings purple from the heat of not being lubed?
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Old 08-29-2012, 02:07 PM   #323
jesse_r
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wow ive seen some pretty effed up things wish i had time to take pics but now that im doing side jobs ill probably be joining with some pix soon
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Old 08-29-2012, 04:45 PM   #324
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Quote:
Originally Posted by jesse_r
wow ive seen some pretty effed up things wish i had time to take pics but now that im doing side jobs ill probably be joining with some pix soon
Good we need to keep this thread going!
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Old 08-29-2012, 05:44 PM   #325
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Not a mechanic and not in a shop, but I do see cars on the roads that make me wonder if they know something is wrong with their car or they just don't care.

I was on the highway and saw a younger woman driving on what seemed like completely blown struts in the front. As she hit expansion joints and other bumps on the road the front end would bounce in the air (tires still touching pavement) and they never settled. She was just constantly bouncing up and down the highway. As she went past me, her face was completely content. I was dumbfounded.
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