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Old 09-26-2012, 12:48 PM   #1
slovejoy08
Scooby Newbie
Member Sales Rating: (2)
 
Member#: 332405
Join Date: Sep 2012
Chapter/Region: NESIC
Location: Southern West Virginia
Vehicle:
2012 WRX Premium
Obsidian Black Pearl

Default thesource-usa.com

just wondering if anyone out there has ordered from them before?
i've been looking at them and can't seem to get a heads-up on how their customer service or anything is.
i've been messaging with them and they gave me a good price on some mud flaps, but since then, they havent really replied or been very helpful.
So i tried calling, and the guy answering the phone was very difficult to understand. it just seemed like he mumbled alot. they told me they'd give me a call back, and i'm still waiting. but they never took my name or anything. he said my number was on the caller ID.
Anyone had any dealings with them?
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Old 09-26-2012, 06:08 PM   #2
slovejoy08
Scooby Newbie
Member Sales Rating: (2)
 
Member#: 332405
Join Date: Sep 2012
Chapter/Region: NESIC
Location: Southern West Virginia
Vehicle:
2012 WRX Premium
Obsidian Black Pearl

Default

just a further update for everyone. When they finally called me back today, they informed me that they were pricing the wrong item for my car. somehow they were pricing an item that had been discontinued. IDK how this mistake was made since when i was messaging them, i gave them an exact rundown of my car and the exact product that i wanted. So they then increased the price back up, and said they weren't going to honor the price i was given.
Needless to say, i'll go somewhere else with some better customer service.
But don't let my review turn you away from them. Maybe someone else will have better luck.
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