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Old 11-05-2012, 10:30 AM   #1
casaus19
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Default Brand New Timing belt- check out pics

Threw a rod bearing and tore the engine down over the weekend to rebuild it. I bought the car only 5,000 miles ago and the dealership showed me the work log of replacing the timing belt and components as part of the pre-sale repairs.

What would cause this; as it ruined a brand new water pump pulley and all the other pulleys. (checked all the pulley's and none of them were bound up)

Should I go after the dealership since in my opinion it looks like they effed this up! If it wouldn't have thrown the rod bearing I would be looking at costs of complete head and engine build!











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Old 11-05-2012, 12:48 PM   #2
mechatricity
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Abso-freakin-lutely go after the dealership. You can see exactly what they did and it's an amateur mistake.
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Old 11-06-2012, 06:46 AM   #3
RaceFaceXC
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Quote:
Originally Posted by mechatricity
Abso-freakin-lutely go after the dealership. You can see exactly what they did and it's an amateur mistake.
What mistake is that? As an "amateur" Subaru mechanic when it comes to timing belt installation I would like to avoid this situation.
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Old 11-06-2012, 10:17 AM   #4
BlueSTI4Me
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Crank pulley guide set too close to the belt. In other words the timing belt guide was not set to the proper clearance.
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Old 11-06-2012, 01:28 PM   #5
rushdylan
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Quote:
Originally Posted by BlueSTI4Me View Post
Crank pulley guide set too close to the belt. In other words the timing belt guide was not set to the proper clearance.

+1 on that. take it back to the dealer and demand assistance. ive had them do $1,000 of work to my truck even when the extended warranty was out (by only 15 miles) and costed me a mere $100 including rental
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Old 11-06-2012, 03:56 PM   #6
IA Performance
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casaus19 - From the photos I'm left with a question. Was the tolerance from the crank sprocket guide to the belt the thickness of 1-2 business cards? This is in assumption all of the gunk was washed off to take a good measurement. There is a slight chance the tensioner is failing, or has failed. I saw this on a motor once before and the damage was pretty similar except the idlers' bearings were worn out too. This too was with a new timing kit. It turns out the tensioner failed and allowed the belt to have a slight amount of slack, which then allowed the belt to slip over the idlers and burn their bearings in the process. More thoughts on the tensioner, if the install tech had to compress the piston back into the tensioner then there is a chance it was damaged in the process.

Since the motor is removed from the car and torn down I would push for a replacement belt as well as new tensioner, and all idlers. They may hard ball you a bit since the motor has been removed, but it is worth a shot.

Best of luck with the rebuild as well as the dealership.

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Old 11-06-2012, 07:06 PM   #7
bswilmington
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Did you find bad rod bearing, cause bad tensor will cause noise very similar to rod knock.
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Old 11-08-2012, 10:30 AM   #8
casaus19
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I did not measure the clearance between belt guide and belt. All the pulleys and tensioner were replaced by the dealership.

And I did call the dealership. Their run around is this. the work was done prior to me buying the car as part of the pre-sale repairs; and since They have been bought out by a new company they will not warrantee the work. They tell me there is nothing they can do since they are not waranteeing the old business' clientele.

yes a rod bearing did fail, lost oil pressure and developed a knock.
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Old 11-09-2012, 10:27 PM   #9
zman519
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Quote:
Originally Posted by casaus19 View Post
I did not measure the clearance between belt guide and belt. All the pulleys and tensioner were replaced by the dealership.

And I did call the dealership. Their run around is this. the work was done prior to me buying the car as part of the pre-sale repairs; and since They have been bought out by a new company they will not warrantee the work. They tell me there is nothing they can do since they are not waranteeing the old business' clientele.

yes a rod bearing did fail, lost oil pressure and developed a knock.
Dam that sucks, I can kinda understand them not wanting to deal with old work, But if they did NOT fire all the people working there then i don't really see what they have to stand on. I would ask them if they fired the Tech that installed your belt? If Not ask them why hes still working there if they will NOT stand behind his work or lack of.
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Old 11-12-2012, 10:57 AM   #10
casaus19
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So I mentioned the words Better Business Bureau complaint, and the dealership said email them pics. A new dealership shouldn't want a negative better business complaint against them for being new. They should be lucky I am only going after them for 450 in parts with no labor vs 7k plus when that timing belt would have broken and killed the entire eng.
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Old 11-14-2012, 04:20 PM   #11
zman519
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Where is this dealer Again?
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Old 11-14-2012, 06:40 PM   #12
mechatricity
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Glad you went after them- hope it ends well.
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Old 11-23-2012, 10:12 AM   #13
sackytar
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Wow those guys are imbeciles.
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Old 11-27-2012, 09:07 AM   #14
jaxscuby
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looks like factory belt guides where too close to the timing belt.

the gates is thicker than factory belt too.
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