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Old 06-28-2012, 09:32 PM   #276
RallySport Direct
NASIOC Storefront Vendor
Vendor Sales Rating: (95)
 
Member#: 33174
Join Date: Feb 2003
Chapter/Region: RMIC
Location: Salt Lake City Utah
Vehicle:
We are Open Late!
888-457-2559 Every day!

Default

Thanks for all the kind words guys, we really do appreciate all of your support!



Quote:
Originally Posted by c0ldburn3r View Post
By far one of the best places to order parts, always fast shipping and excellent customer service. Sadly my rear rotors were so far back ordered I had to cancel and order thru tirerack.
I think I was helping you out with this one. Sorry about those Rotors, but as long as you do receive the parts you want in the time you want them, we are happy!


Please do not hesitate to contact us if you guys ever need anything, we are always happy to help!

Thanks,
Rick
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Old 06-29-2012, 12:33 PM   #277
c0ldburn3r
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 278853
Join Date: Apr 2011
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/\ This guy is crazy awesome at customer service. Because of the service, I always check their site first for parts. Typically they always have what I want.
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Old 09-10-2012, 10:29 PM   #278
slagman
Scooby Newbie
Member Sales Rating: (11)
 
Member#: 214691
Join Date: Jun 2009
Chapter/Region: Tri-State
Vehicle:
2005 Baja Turbo
Blue

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Just want to say thanks to these guys for helping me out finding the right parts for my Baja. Excellent company.
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Old 09-12-2012, 11:30 AM   #279
cmiovino
Scooby Guru
Member Sales Rating: (21)
 
Member#: 134005
Join Date: Dec 2006
Chapter/Region: MAIC
Location: Pittsburgh, PA
Vehicle:
2004 WRX Premium
PSM

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If we had star ratings, I'd give yinz a 4 :P

The products are great. Everything came as I ordered it, packaged great, etc. The products themselves that they carry are top-notch. You know if RSD has it, it's a quality piece. Their website is clean and readable. Great for searching just what fits your car with their filter.

One negative comment - shipping. I did choose for regular UPS ground shipping... but it took 12 days to reach my place. Seems a bit excessive.. but meh, it is what it is.
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Old 09-12-2012, 05:01 PM   #280
RallySport Direct
NASIOC Storefront Vendor
Vendor Sales Rating: (95)
 
Member#: 33174
Join Date: Feb 2003
Chapter/Region: RMIC
Location: Salt Lake City Utah
Vehicle:
We are Open Late!
888-457-2559 Every day!

Default

Thank you everyone for the reviews



Quote:
Originally Posted by cmiovino View Post

One negative comment - shipping. I did choose for regular UPS ground shipping... but it took 12 days to reach my place. Seems a bit excessive.. but meh, it is what it is.
This is very strange, reason is that UPS ground is 5 business days in the US.
As long as the product is listed "in stock" on our site when its placed, we will typically ship it out within 24 hours unless its over a weekend.
So if the order was placed, and the product was listed to be in stock with UPS being selected for shipping please give us a call and we will get with UPS to find out what is going on for the delay.

Kirill
RallySportDirect.com
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Old 11-15-2012, 09:39 PM   #281
The Duke
Scooby Specialist
Member Sales Rating: (19)
 
Member#: 264877
Join Date: Nov 2010
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Haven't ordered from them in a bit, but I've been asking a **** ton of questions and they've been very helpful
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Old 11-17-2012, 02:53 AM   #282
RallySport Direct
NASIOC Storefront Vendor
Vendor Sales Rating: (95)
 
Member#: 33174
Join Date: Feb 2003
Chapter/Region: RMIC
Location: Salt Lake City Utah
Vehicle:
We are Open Late!
888-457-2559 Every day!

Default

Quote:
Originally Posted by c0ldburn3r View Post
/\ This guy is crazy awesome at customer service. Because of the service, I always check their site first for parts. Typically they always have what I want.
Thank you!! I just read this and that made my night!


Quote:
Originally Posted by The Duke View Post
Haven't ordered from them in a bit, but I've been asking a **** ton of questions and they've been very helpful
Thanks for the kind words, and glad we were able to help you out!


Thanks,
Rick
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Old 11-20-2012, 12:20 PM   #283
GrimmSpeed
NASIOC Vendor
Vendor Sales Rating: (209)
 
Member#: 136396
Join Date: Jan 2007
Chapter/Region: MWSOC
Location: Minneapolis, MN
Vehicle:
2013 BRZ
SWP

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I ordered a Kartboy shifter and bushings Friday afternoon and it was delivered Monday morning! Fantastic service and fast turn around!

Mike
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| AIM: GrimmSpd | Phone: 612-379-0000
Email:

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Old 11-20-2012, 02:35 PM   #284
V8Slayer
Scooby Specialist
Member Sales Rating: (15)
 
Member#: 111565
Join Date: Apr 2006
Chapter/Region: W. Canada
Location: Winnipeg
Vehicle:
1999 Legacy 2.5GT
2007 Legacy GT Spec-B

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I have placed 3 orders in the last 6 months and have absolutely nothing but good things to say about RSD. I have a shopping cart getting fuller and fuller by the day and am looking forward to dealing with them again soon.
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Old 11-20-2012, 04:29 PM   #285
RallySport Direct
NASIOC Storefront Vendor
Vendor Sales Rating: (95)
 
Member#: 33174
Join Date: Feb 2003
Chapter/Region: RMIC
Location: Salt Lake City Utah
Vehicle:
We are Open Late!
888-457-2559 Every day!

Default

Thank you guys for your support
Much appreciated!

Kirill
RallySportDirect.com
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Old 11-23-2012, 11:40 PM   #286
tedgar89
Scooby Newbie
Member Sales Rating: (1)
 
Member#: 334265
Join Date: Oct 2012
Location: Bloomington, IN
Vehicle:
2002 WRX
PSM

Default

Just placed my second order, which is substantially larger than my first a few weeks ago. The thing I like most is the live help whenever I have a quick question because I don't have to wait on an email or a pm when it's a small issue. I'm just starting to get into the Subaru aftermarket, and I expect that I'll be placing many more orders in the future.
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Old 11-24-2012, 01:30 AM   #287
RallySport Direct
NASIOC Storefront Vendor
Vendor Sales Rating: (95)
 
Member#: 33174
Join Date: Feb 2003
Chapter/Region: RMIC
Location: Salt Lake City Utah
Vehicle:
We are Open Late!
888-457-2559 Every day!

Default

Quote:
Originally Posted by tedgar89 View Post
Just placed my second order, which is substantially larger than my first a few weeks ago. The thing I like most is the live help whenever I have a quick question because I don't have to wait on an email or a pm when it's a small issue. I'm just starting to get into the Subaru aftermarket, and I expect that I'll be placing many more orders in the future.

Thank you for the kind words, it is always appreciated. And glad you like the live chat feature. If you ever have any questions, please do not hesitate to ask, we are always happy to help!

Thanks,
Rick
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Old 12-04-2012, 05:32 AM   #288
90LegacySTI
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 191607
Join Date: Oct 2008
Chapter/Region: BAIC
Location: Livermore, CA
Vehicle:
1990 Legacy
Frigidaire white

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I too have had a positive experience with this vendor.

Last edited by 90LegacySTI; 12-04-2012 at 05:42 AM.
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Old 12-04-2012, 09:13 AM   #289
yosemitemtb
Scooby Specialist
Member Sales Rating: (3)
 
Member#: 23437
Join Date: Aug 2002
Chapter/Region: BAIC
Location: Yosemite
Vehicle:
'02 WRX Wagon
WR Blue Pearl

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Installed a Grimmspeed master cyl. brace, Cobb heat shield, and Rally Armor flaps the other day, Christmas came early! Ordered the stuff on Thanksgiving day, had it on Monday, not bad for a holiday weekend. Thanks guys, tell Nick that Jerry from Yosemite says "Hi!"
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Old 12-27-2012, 05:15 PM   #290
Tavery92
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 312331
Join Date: Mar 2012
Chapter/Region: Tri-State
Location: Johnson City NY
Vehicle:
2002 WRX
Sedona Red

Default

Since I got into subarus last spring. Most of my purchases have been through RSD, I have to say they have one of the best customer service teams, and website layouts, very simple smooth and all the reviews and "whats in the box" videos make everything a breeze. And they'll throw in extra stickers if I ask . A+ vendor
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Old 12-31-2012, 11:39 PM   #291
CO11WRX
Scooby Newbie
Member Sales Rating: (1)
 
Member#: 304018
Join Date: Dec 2011
Chapter/Region: RMIC
Location: Greenwood Village, CO
Vehicle:
2011 WRX Sedan
TP Stage 1

Smile

I ordered a Cobb SF Intake + Airbox from RSD. The order shipped within a few hours on Wednesday and was at my office by Friday morning! Excellent vendor! I love the website layout (the vehicle filter is great) along with the product review/Q&A section. It looks like they have someone dedicated to just answering questions on their site. Will definitely order from them again!
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Old 01-02-2013, 11:50 AM   #292
mMarvel
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 342233
Join Date: Jan 2013
Chapter/Region: International
Location: Dubai, UAE
Vehicle:
2009 Impreza WRX STI
Blue

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Great vendor! Costomer support is the best! Got all my stupid question answered in no time! Fast (UPS) international shipments - vital for me!

Thank you RSD!
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Old 01-02-2013, 04:55 PM   #293
RallySport Direct
NASIOC Storefront Vendor
Vendor Sales Rating: (95)
 
Member#: 33174
Join Date: Feb 2003
Chapter/Region: RMIC
Location: Salt Lake City Utah
Vehicle:
We are Open Late!
888-457-2559 Every day!

Default

Thank you for the kind words

We do our best to help out with any questions, as fast as we can.
With shipping, as we have our own facility and warehouse everything ships directly from us. So once the order comes in we can typically ship it out the same business day M-F as long as the order is placed before 4pm MST

Kirill
RallySportDirect.com
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Old 01-03-2013, 01:15 AM   #294
Tavery92
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 312331
Join Date: Mar 2012
Chapter/Region: Tri-State
Location: Johnson City NY
Vehicle:
2002 WRX
Sedona Red

Default

Quote:
Originally Posted by RallySport Direct View Post
Thank you for the kind words

We do our best to help out with any questions, as fast as we can.
With shipping, as we have our own facility and warehouse everything ships directly from us. So once the order comes in we can typically ship it out the same business day M-F as long as the order is placed before 4pm MST

Kirill
RallySportDirect.com
About the only thing I wish you guys did was have a warehouse on the east coast. I hate waiting for parts. Haha
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Old 01-03-2013, 11:50 AM   #295
RallySport Direct
NASIOC Storefront Vendor
Vendor Sales Rating: (95)
 
Member#: 33174
Join Date: Feb 2003
Chapter/Region: RMIC
Location: Salt Lake City Utah
Vehicle:
We are Open Late!
888-457-2559 Every day!

Default

Quote:
Originally Posted by Tavery92 View Post
About the only thing I wish you guys did was have a warehouse on the east coast. I hate waiting for parts. Haha
Look on the bright side, you dont have to pay the pesky sales tax
But I know the feeling of waiting for stuff to come in hahaha. At least UPS is only 4-5 business days from us to the East Coast


Kirill
RallySportDirect.com
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Old 01-14-2013, 07:08 PM   #296
Itoen
Scooby Newbie
Member Sales Rating: (8)
 
Member#: 133624
Join Date: Nov 2006
Location: North Cal
Vehicle:
2015 Forester 2.5i
6 spd manual

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Very quick communication and great customer service. Also got parts to Hawaii pretty fast THANKS!
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Old 01-16-2013, 02:54 AM   #297
RallySport Direct
NASIOC Storefront Vendor
Vendor Sales Rating: (95)
 
Member#: 33174
Join Date: Feb 2003
Chapter/Region: RMIC
Location: Salt Lake City Utah
Vehicle:
We are Open Late!
888-457-2559 Every day!

Default

Quote:
Originally Posted by Itoen View Post
Very quick communication and great customer service. Also got parts to Hawaii pretty fast THANKS!
Thank you! And to anyone in Hawaii, when checking out make sure to look at the quote for 2nd day air, as I have seen it cheaper than ground shipping on some items, and if 2nd day is more expensive, it is usually just slightly more.

Thanks again!
Rick
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Old 01-19-2013, 03:05 PM   #298
morse9443
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 325412
Join Date: Jul 2012
Chapter/Region: NESIC
Location: Winchester, MA
Vehicle:
2012 WRX
OBP Stg 2

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These guys do it right. A+ website, selection, pricing, service. I always check them out first.
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Old 01-19-2013, 08:00 PM   #299
jam007
Scooby Specialist
Member Sales Rating: (5)
 
Member#: 174706
Join Date: Mar 2008
Chapter/Region: SCIC
Location: Camarillo, California
Vehicle:
2004 WRX V8 EJ207
6MT, 08 Spec B

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Yea the website is probably one of the most professional sites I've seen, and the customer service is awesome as well.
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Old 01-20-2013, 11:16 AM   #300
emazz104
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 281811
Join Date: May 2011
Chapter/Region: NESIC
Location: Vermont
Vehicle:
04 WRX
World Rally Blue

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I haven't ordered much (yet), but my Proto Accessport holder came in very quickly. I will be ordering more in the future!
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