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Old 10-31-2012, 01:06 PM   #626
Black94Snake
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Quote:
Originally Posted by mclrn227

When I was a broke college student I couldn't afford to replace my terribly worn and warped rotors. I was in the shop for something else and before I could leave they made me sign something that said they told me about the problem and that I refused to have it repaired. Is this common? Wouldn't that be a similar situation to cover your butt?
You missed the point. The customer was trying to repair a comfort item, instead of taking care of the safety issue.
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Old 10-31-2012, 11:36 PM   #627
bugeyetex
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Quote:
Originally Posted by mclrn227 View Post
When I was a broke college student I couldn't afford to replace my terribly worn and warped rotors. I was in the shop for something else and before I could leave they made me sign something that said they told me about the problem and that I refused to have it repaired. Is this common? Wouldn't that be a similar situation to cover your butt?
The field of automotive repair is rampant with CYA. People make it that way. "you fixed my brakes and now my car is overheating, its all your fault" and my personal favorite "that scratch wasn't there before" followed by a reply.

"I noticed that when you got your keys back, you walked out to your car and looked all around it."

reply 'yes'.

"I couldn't help but notice that when you dropped it off, you didn't do that. You shut your door and walked right in without even the slightest glance at your paint job. When was the last time you looked carefully at your car? Have you been to the grocery store since then? the mall maybe?"

But yes. Everyone tries to blame their mechanic for everything that happens to their car and if your mechanic notices a safety item (i.e. sharty brakes) and doesn't say anything to the customer, the mechanic can be held liable if something bad happens.
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Old 11-14-2012, 09:30 AM   #628
abosworth
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Any more stories from the mechanics?
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Old 11-14-2012, 09:45 AM   #629
EvileyeZ88
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Nothing really, haven't gotten many winners lately, just a bunch of slightly dented wheels.

I did buy a $300 95 Volvo 850 for a friend about a week ago, and the right rear parking brake was locked up.

I drove it home that way, it made a lot of noise then the rust broke free and the wheel started spinning again (after inspecting it someone had adjusted the shoes waaaaaay out), exhaust is missing a 3inch chunk due to rust and the headliner looks like a circus tent.

For $300 though it was a good find.

~Evil

Last edited by EvileyeZ88; 11-14-2012 at 09:52 AM.
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Old 11-15-2012, 03:41 PM   #630
dangina
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lovin this thread!
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Old 11-20-2012, 07:47 PM   #631
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Bump. This thread can't die!!!!
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Old 11-20-2012, 07:59 PM   #632
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Old 11-21-2012, 04:21 AM   #633
BSP671
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Must......live.....
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Old 11-21-2012, 07:36 AM   #634
Tavery92
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Customer comes to pickup her car after state inspection.

"Your car passed but your brake pads are getting a little low"

Her: what's that mean?

Me: "it just means in the near future you're going to want to have new pads put on"

Her: " why"?

"They are a wear item, and you need them to stop the car"

Her: "oh"

Oh lord college girls
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Old 11-21-2012, 10:21 AM   #635
Jdub.csu
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Okay I got one

Customer comes in pissed off that since we worked on her car that her door locks won't work. I assumed that meant we worked on maybe something in the door panel.

So I go in and look at her history and find all we did was a tune up (spark plugs, plugs etc)...

She was convinced that a tune up related to her door lock breaking on a 12 year old car
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Old 11-21-2012, 10:23 AM   #636
seat safety switch
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You touched the car last, therefore it's your fault. Same thing with any repair industry

I feel bad for the guys who do stereo installs. "You installed a stereo and now my head gasket blew!"
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Old 11-21-2012, 11:21 AM   #637
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Quote:
Originally Posted by seat safety switch View Post
You touched the car last, therefore it's your fault. Same thing with any repair industry

I feel bad for the guys who do stereo installs. "You installed a stereo and now my head gasket blew!"
Try IT, people don't understand computers very well...

Adding RAM can apparently un-install software........
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Old 11-21-2012, 11:25 AM   #638
Jdub.csu
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Quote:
Originally Posted by seat safety switch View Post
You touched the car last, therefore it's your fault. Same thing with any repair industry

I feel bad for the guys who do stereo installs. "You installed a stereo and now my head gasket blew!"
Oh yes I understand lol but this was a month later that her door lock broke
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Old 11-21-2012, 12:15 PM   #639
Black94Snake
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I installed a battery in a 2007 Audi A4 Convertible on Monday, towards the end of the night. The customer came back in yesterday saying that her key fob didn't work now...

So my boss come out to me, ranting and raving... Blah blah blah.

Since it is plausible that the ECM lost the fob programming during the battery install I figured, sure... Let's have a look.

I didn't even make it out the door of the shop. I pressed the lock and unlock buttons on the fob and watched the lights on the car blink. Turned and looked at my boss and said, Huh... imagine that!

Then handed him back the keys and walked away.
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Old 11-21-2012, 12:50 PM   #640
Gallo2011
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Quote:
Originally Posted by Black94Snake View Post
I installed a battery in a 2007 Audi A4 Convertible on Monday, towards the end of the night. The customer came back in yesterday saying that her key fob didn't work now...

So my boss come out to me, ranting and raving... Blah blah blah.

Since it is plausible that the ECM lost the fob programming during the battery install I figured, sure... Let's have a look.

I didn't even make it out the door of the shop. I pressed the lock and unlock buttons on the fob and watched the lights on the car blink. Turned and looked at my boss and said, Huh... imagine that!

Then handed him back the keys and walked away.
Customer: "Oh! Is that what those buttons are for?"

You probably didn't hear her ask that.
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Old 11-21-2012, 02:13 PM   #641
leach0789
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Quote:
Originally Posted by ScubyPhilly View Post
Try IT, people don't understand computers very well...

Adding RAM can apparently un-install software........
Or when people don't install Windows updates for 2 years, then you run the updates and something breaks and they act like you killed their grandma
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Old 11-21-2012, 02:57 PM   #642
ScubyPhilly
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Quote:
Originally Posted by leach0789 View Post
Or when people don't install Windows updates for 2 years, then you run the updates and something breaks and they act like you killed their grandma
Or you upgrade them to Windows 7 and they're all like, "What is this, magic? I don't know where the 'Start' button is..."

/threadjack
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Old 11-21-2012, 03:40 PM   #643
silver_echo
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how about, never changed the battery in the remote on a 10 year old car, "why does the remote not work"?

"oh, there is a battery in there? why would they put a battery in there?"
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Old 11-21-2012, 05:54 PM   #644
Jdub.csu
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Here we go
just to clarify I hate the hellaflush movement and this is a STI


Tires were debeading on all corners


damaged aftermarket downpipe




damaged subframe bent on both sides
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Old 11-21-2012, 06:00 PM   #645
sohchx
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Wow!! You should have got sideview pics of that thing before it hit the lift. That thing must have been super slammed. So what was it initially in for?
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Old 11-21-2012, 06:01 PM   #646
swpshgnwgn
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^^ WTF did he do??
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Old 11-21-2012, 06:01 PM   #647
aod12
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By looking at the pictures the guy must've gone in to fix a rough ride with occasional clunking lol
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Old 11-21-2012, 06:06 PM   #648
EvileyeZ88
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Ya gotta pay to play like a tard...

What size were the wheels/tires?
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Old 11-21-2012, 10:45 PM   #649
Jdub.csu
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Quote:
Originally Posted by aod12 View Post
By looking at the pictures the guy must've gone in to fix a rough ride with occasional clunking lol
Actually he came in because it was running bad lol. Bad O2 sensor and wanted to know why it was clunking sometimes.
Quote:
Originally Posted by EvileyeZ88 View Post
Ya gotta pay to play like a tard... What size were the wheels/tires?
They were 18x9.5 with 215 tires
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Old 11-21-2012, 11:09 PM   #650
silver_echo
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Originally Posted by Jdub.csu View Post
Actually he came in because it was running bad lol. Bad O2 sensor and wanted to know why it was clunking sometimes.
You show him the carnage?
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