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Old 03-05-2013, 04:16 PM   #1
alaskanwolf
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Default Avoid Cosworth Right Now

Yes, I have a low post count, and yes, I have been waiting awhile to post anything about this. I have searched and not found anything about this on the forum so far, my apologies if this is just a repost. I am sure many of you already know about Cosworth's "restructuring" and are patiently waiting for parts. For those that do not know, Cosworth is either completely shutting down, or severely limiting their US operations to the point of being non functional.

My story begins with a Spun bearing in December and not deciding on a piston/shop until the end of January. At that time, I placed an order at cosworthperformance.com for 99.75 pistons and rings. The order went through, and I was charged. I waited a week while the order status was pending and there was no update before I attempted to contact Cosworth. A few days later, the money was refunded to my account with no call or email. At this point, I tried more vehemently to reach out to them, calling over and over until someone finally answered and recognized my name from the voice mail I had left before. He told me about their restructuring, the closing of the Illinois location, and the downsizing of the California facility. I was told the online ordering system should not be up, and that my order should not have gone through but they would do the order over the phone. Now, here I am a month later, and I cant reach anyone at Cosworth USA. My card has not been charged and I was not provided a PO as promised... I don't know if anyone is still employed there, I was under the impression he may have been the last employee when I spoke to him. Anyway, just venting and providing a warning if you are holding your breath and waiting for parts. Maybe they will show, maybe they won't. This is just my experience so far, and I have nothing to show for it. The Cossie's really are the only piston I have found that I want. A good 4032 with what seemed to be the best design.. and reportedly quiet.

Mods: If this belongs in the built motor forum or vendor review forum maybe, feel free to move it. Here's hoping for a happy finnish to all this. Maybe my pistons will show up in another week or two, but this is my story, and why my car still sits untouched, the poor girl. By the way, the online ordering system is still up...

Update already: I have heard back from Calli! I figured as soon as I posted anything that Murphy's law would kick in. Will keep this thread updated, it seems US operations are still moving along, but Cosworth corporate must not be making things easy. I just want my Cossie pistons and love my car.

TJ
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Last edited by alaskanwolf; 03-05-2013 at 06:13 PM.
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Old 03-05-2013, 04:29 PM   #2
1BadP71
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So they refunded you, explained the situation... and your still pissed? Maybe they should have kept the money like any other company?
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Old 03-05-2013, 04:34 PM   #3
jhmr
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Quote:
Originally Posted by 1BadP71 View Post
So they refunded you, explained the situation... and your still pissed? Maybe they should have kept the money like any other company?
Lol Yea I don't get it either
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Old 03-05-2013, 04:43 PM   #4
DerickRyoung
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That's your horror story? I just bought a short block from them a few months back. Great, Grand, Wonderful.
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Old 03-05-2013, 04:44 PM   #5
medamullet
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I am sorry you mad bro. There are plenty of companies that make quality pistons 99.75 look at JE. The will ceramic coat them even. JE>Cosworth
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Old 03-05-2013, 04:45 PM   #6
alaskanwolf
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Quote:
Originally Posted by DerickRyoung View Post
That's your horror story? I just bought a short block from them a few months back. Great, Grand, Wonderful.
No, I was supposed to have been charged over the phone, and provided purchase order information. Maybe I wasn't clear, but this is the reason I dont bother posting here. Instant sarcasm and defense of vendor.
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Old 03-05-2013, 04:50 PM   #7
alaskanwolf
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Quote:
Originally Posted by 1BadP71 View Post
So they refunded you, explained the situation... and your still pissed? Maybe they should have kept the money like any other company?
Refunded me on the pistons I wanted/needed with no explanation and are now completely unreachable after promising to remedy the situation over the phone with an order of pistons. I am just trying to do anyone a favor who is expecting to order anything from their website, or any of their vendors even. Guess that = insta flame
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Old 03-05-2013, 04:54 PM   #8
tibug
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That sounds like a legitimate, reasonable, and helpful warning to me. If I was going to buy something from Cosworth I would appreciate having seen this thread. Good on you.
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Old 03-05-2013, 04:55 PM   #9
MazterDizazter
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Someone get in touch with Eric Hsu! He's one of the engineers over there, and a columnist for Import Tuner magazine and MotoIQ.com. Get the lowdown on Cosworth!
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Old 03-05-2013, 05:20 PM   #10
SW21MR2
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Quote:
Originally Posted by alaskanwolf View Post
Refunded me on the pistons I wanted/needed with no explanation and are now completely unreachable after promising to remedy the situation over the phone with an order of pistons. I am just trying to do anyone a favor who is expecting to order anything from their website, or any of their vendors even. Guess that = insta flame


Embrace it...
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Old 03-05-2013, 06:09 PM   #11
alaskanwolf
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Quote:
Originally Posted by medamullet View Post
I am sorry you mad bro. There are plenty of companies that make quality pistons 99.75 look at JE. The will ceramic coat them even. JE>Cosworth
Quote:
Originally Posted by tibug View Post
That sounds like a legitimate, reasonable, and helpful warning to me. If I was going to buy something from Cosworth I would appreciate having seen this thread. Good on you.
Quote:
Originally Posted by SW21MR2 View Post


Embrace it...
Not my sorta thing!
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Old 03-06-2013, 01:11 AM   #12
BraveSTi
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UUUUUUUUUH yeah.
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Old 03-06-2013, 01:17 AM   #13
DerickRyoung
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Quote:
Originally Posted by alaskanwolf View Post
No, I was supposed to have been charged over the phone, and provided purchase order information. Maybe I wasn't clear, but this is the reason I dont bother posting here. Instant sarcasm and defense of vendor.
Actually you misunderstood exactly what I was saying. You at least got your money back while some of us have much more invested when the product support is at an all time low. I am not being sarcastic, I am actually not very pleased about their current situation.
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Old 03-06-2013, 07:05 AM   #14
chapstien
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A PO is a purchase order, something that a buyer gives a seller to guarantee the money will be paid according to the terms of the invoice when it is received.
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Old 03-06-2013, 07:43 AM   #15
Mr Wrex
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It's so simple... order from another company who already has your parts in stock
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Old 03-06-2013, 07:55 AM   #16
alaskanwolf
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Quote:
Originally Posted by DerickRyoung View Post
Actually you misunderstood exactly what I was saying. You at least got your money back while some of us have much more invested when the product support is at an all time low. I am not being sarcastic, I am actually not very pleased about their current situation.
Sorry man, that blows, why didn't you just say that ? I don't have all that money tied up in one part with them, but it is spread out over everything else going into it, and the deposit to hold my spot with the engine builder. :P
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Old 03-06-2013, 07:56 AM   #17
alaskanwolf
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Quote:
Originally Posted by Mr Wrex View Post
It's so simple... order from another company who already has your parts in stock
If it were that simple, I would already have them. Vendors have been getting the run around from Cosworth, and no one has them in stock. Everyone drop ships from Cosworth that has decent pricing. Keep em comin!
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Old 03-06-2013, 08:30 AM   #18
SilverWagonRX
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Pick a different piston. Problem solved. Cosworth is not the be all, end all of parts. Why wait for them?
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Old 03-06-2013, 01:40 PM   #19
GrumpyPitbull
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I like how the OP notices some odd stuff with a company, things that would concern anyone, and he comes to give people a heads up.

The company is obviously having issues when they aren't responding to emails, and refunding money without explaination. The OP isn't bashing anyone, just letting people know they may want to reconsider buying from them right now.

The thanks he receives? A bunch of BS from you apes. Seriously, the mods need to start banning you dummies.
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Old 03-06-2013, 02:02 PM   #20
jhmr
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I think he was just a bit over the top with how exasperated he was about the subject. He could have just said, "Something is up with Cosworth. I tried buying pistons from them and they refunded my money without reason. Their customer service is nonexistent at the moment. Just a heads up."
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Old 03-06-2013, 02:36 PM   #21
GrumpyPitbull
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Quote:
Originally Posted by jhmr View Post
I think he was just a bit over the top with how exasperated he was about the subject. He could have just said, "Something is up with Cosworth. I tried buying pistons from them and they refunded my money without reason. Their customer service is nonexistent at the moment. Just a heads up."
He just gave his story .. never bashed or exaggerated. He simply gave his experience with them, and recommended people avoid them right now .. which is good advice by the sounds of it.

And let's be honest here, had he just said what you recommended, people would have bashed him the other way for not giving proper details, and demanded he explain.
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Old 03-06-2013, 02:41 PM   #22
jhmr
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Quote:
Originally Posted by GrumpyPitbull View Post

He just gave his story .. never bashed or exaggerated. He simply gave his experience with them, and recommended people avoid them right now .. which is good advice by the sounds of it.

And let's be honest here, had he just said what you recommended, people would have bashed him the other way for not giving proper details, and demanded he explain.
You know, you're probably right...
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Old 03-06-2013, 02:41 PM   #23
Mr Wrex
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In all fairness, the OP only really mentioned the main source (Cosworth) and never thought to check any vendors that typically carry them. I asked around and found that some companies still have them in stock, so he could have checked around if he was desperate to get them. It is, however, good to know Cosworth is hitting a rough patch right now.
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Old 03-06-2013, 02:46 PM   #24
alaskanwolf
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Quote:
Originally Posted by SilverWagonRX View Post
Pick a different piston. Problem solved. Cosworth is not the be all, end all of parts. Why wait for them?
Who makes 4032 pistons that are not one offs outside of Mahle, whom seem to have a mixed reputation? I am hoping Cosworth gets their act together.
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Old 03-06-2013, 02:49 PM   #25
alaskanwolf
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Quote:
Originally Posted by GrumpyPitbull View Post
He just gave his story .. never bashed or exaggerated. He simply gave his experience with them, and recommended people avoid them right now .. which is good advice by the sounds of it.

And let's be honest here, had he just said what you recommended, people would have bashed him the other way for not giving proper details, and demanded he explain.
Quote:
Originally Posted by jhmr View Post
You know, you're probably right...
^^^^
That. Also, thanks!

Last edited by alaskanwolf; 03-06-2013 at 02:52 PM. Reason: I suck at multiquoting!
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