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Old 04-01-2013, 11:35 AM   #576
Ryan25i
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Member Sales Rating: (11)
 
Member#: 241176
Join Date: Mar 2010
Chapter/Region: MWSOC
Location: South Dakota
Vehicle:
2007 WRX Limited
UGM

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Considering I bought such a simple product from them (transmission cocktail), the customer service was still outstanding. They called me to let me know that the package shipped and wanted to make sure I knew I could call them if I had any questions. Shipping was amazingly fast and everything arrived well packaged. Not that I needed to but I called them to thank them for the outstanding service. I cannot wait to do business with them again.
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Old 04-04-2013, 11:50 AM   #577
art@grimmspeed
NASIOC Vendor
Vendor Sales Rating: (0)
 
Member#: 301037
Join Date: Nov 2011
Chapter/Region: MWSOC
Location: La Crosse, WI
Vehicle:
2004 Forester XT
Aspen White

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Thanks for all the continued support guys! We will continue to do our best to bring great products out!
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Old 04-11-2013, 11:43 AM   #578
Prettym1k3
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Member#: 329981
Join Date: Aug 2012
Location: San Jose, CA
Vehicle:
2004 Forester XT

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I usually post on SubaruForester.org, but came here to say that I love the Grimmspeed Master Cylinder brace and up pipe I have. Super high quality stuff. Will definitely be doing business in the future.
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Old 04-14-2013, 12:46 AM   #579
sti_is_my_new_love
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Member#: 187715
Join Date: Aug 2008
Chapter/Region: TXIC
Location: Dallas TX (soon) Hawaii fornow
Vehicle:
12 wrx
DGM

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love there products
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Old 04-17-2013, 06:47 PM   #580
ex25rs
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Member#: 147181
Join Date: Apr 2007
Chapter/Region: BAIC
Location: San Jose
Vehicle:
2012 WRX 5-door
SWP

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Products: Ordered their turbo heatshield and license plate relocation kit. Good looking, high quality products. Packaged really well (the packaging itself is good quality).

Service: Ordered/paid on 3/11/13. Was called a few days later to let me know one of the two products would be backordered for a week, I said that's fine. Two weeks go by- I send an e-mail via their website making an inquiry with my name and order number; no response. Order was shipped out 4/9/13, received 4/15/13.
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Old 04-21-2013, 08:20 PM   #581
StackSmasher
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Member#: 316928
Join Date: Apr 2012
Location: TX
Vehicle:
2012 STI limited

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Ive been waiting almost 6 weeks for pnp manifolds and x-pipe....

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Old 04-22-2013, 10:20 AM   #582
GrimmSpeed
NASIOC Vendor
Vendor Sales Rating: (207)
 
Member#: 136396
Join Date: Jan 2007
Chapter/Region: MWSOC
Location: Minneapolis, MN
Vehicle:
2013 BRZ
SWP

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Quote:
Originally Posted by StackSmasher View Post
Ive been waiting almost 6 weeks for pnp manifolds and x-pipe....


I'm very sorry for the delay on your order. We finally had the flanges finished up and the pipes were welded this weekend. We will be putting our final touches on them today and should have your order shipped no later than tomorrow.

Mike
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Old 04-22-2013, 11:33 AM   #583
StackSmasher
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Location: TX
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2012 STI limited

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Quote:
Originally Posted by GrimmSpeed View Post

I'm very sorry for the delay on your order. We finally had the flanges finished up and the pipes were welded this weekend. We will be putting our final touches on them today and should have your order shipped no later than tomorrow.

Mike
Thanks for the update Mike. I will more than happy to edit my post and leave a review when they arrive.
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Old 04-22-2013, 11:37 AM   #584
GrimmSpeed
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Vendor Sales Rating: (207)
 
Member#: 136396
Join Date: Jan 2007
Chapter/Region: MWSOC
Location: Minneapolis, MN
Vehicle:
2013 BRZ
SWP

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Hey thank you! however that's not necessary, facts are facts and we dropped the ball on having more made in time.

Mike
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Old 04-22-2013, 12:39 PM   #585
HeroCrank
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Member Sales Rating: (15)
 
Member#: 301089
Join Date: Nov 2011
Chapter/Region: NESIC
Location: MAINE
Vehicle:
2011 WRX 5 door
TP stage 2

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I have dealt with grimmspeed on many occasions for different reasons all the way to justin grimm, and this company and justin himself is top notch on my book! Love doing business with them and its nice to have an outfit actually care for the customer and not just concerned with profits. Great products, great quality, and all around great place to do business with. I wear my grimmspeed shirts with pride!

Brian
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Old 04-26-2013, 02:51 PM   #586
StackSmasher
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Join Date: Apr 2012
Location: TX
Vehicle:
2012 STI limited

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Quote:
Originally Posted by GrimmSpeed View Post
Hey thank you! however that's not necessary, facts are facts and we dropped the ball on having more made in time.

Mike
My exhaust manis and xpipe just arrived. The pnp job is amazing! It was well worth the wait. Thanks GS!
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Old 04-26-2013, 02:54 PM   #587
12WRBSTi
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Member#: 337282
Join Date: Nov 2012
Location: FL
Vehicle:
2012 STi
WRB

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Quote:
Originally Posted by StackSmasher View Post
My exhaust manis and xpipe just arrived. The pnp job is amazing! It was well worth the wait. Thanks GS!
I cant wait to go home and look at mine!
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Old 05-01-2013, 10:39 AM   #588
cbrandt11
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Member#: 350511
Join Date: Mar 2013
Chapter/Region: Tri-State
Vehicle:
2008 Impreza WRX
Black

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I have to say Grimmspeed is one the better companies ive done business with. I placed a small order on gaskets and the 3in to 2.5in exhaust reducer. It made installation a breeze.

I was highly impressed with the service provided. I received a call from Matt saying the order was placed and that the product would be shipping out the next day. Shipping was super fast and I had the product in hand within 2 days.

Based on service communication, shipping (packing quality and speed), and quality of material, you guys receive an A+ in my book.

Thanks again,
-Chris
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Old 05-03-2013, 02:55 PM   #589
utahphunk
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Member Sales Rating: (3)
 
Member#: 239477
Join Date: Feb 2010
Chapter/Region: RMIC
Location: Slut Lake City, UT
Vehicle:
2010 WRX STI
LR

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Quote:
Originally Posted by cbrandt11 View Post
Based on service communication, shipping (packing quality and speed), and quality of material, you guys receive an A+ in my book.
Ditto. I may have already posted in this thread a year or two ago, but I've just had another awesome experience with Grimmspeed. As someone that likes the nerdier aspects of modding a car, I also like that they've got real actual data, specs and details about their products. (Too lazy to go find the link, but I just watched their video on their revised cross-pipe process, etc.)
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Old 05-13-2013, 04:45 PM   #590
climbhigh09
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Member Sales Rating: (7)
 
Member#: 254163
Join Date: Aug 2010
Chapter/Region: MAIC
Location: MD
Vehicle:
2011 WRX 20GXTR
Black

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Bought an EWG Up-pipe and dump tube second hand from a fellow member here on NASIOC. Parts were housed at a shop, bought from RSD. Somewhere in the multiple transactions that landed the parts at my door, I ended up with a 38mm dump tube instead of a 44mm. Called GS, new dump is on it's way to my house, with shipping label for the return of the 38mm in my inbox.

Customer4lyfe.:disco :
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Old 05-22-2013, 11:59 AM   #591
imprezf
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Just made my 2nd purchase from this guy and I must say excellent response time and customer service. Also from the first purchase of the exhaust adaptor excelent product as well. Keep up the good work and thanks
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Old 06-29-2013, 03:12 PM   #592
CubeShin
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Member#: 182282
Join Date: Jun 2008
Chapter/Region: SWIC
Location: AZ
Vehicle:
2012 WRX STI Sedan
SWP

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Got Grimmspeed's ceramic coating services on my downpipe and it looks amazing! I took some pictures, but my camera phone doesn't do it justice.

Customer service was great and the ceramic service turnaround was quicker than I thought it would be.
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Old 06-29-2013, 04:40 PM   #593
Daddy_Digital
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Member Sales Rating: (1)
 
Member#: 274205
Join Date: Feb 2011
Chapter/Region: SWIC
Location: Mesa, AZ
Vehicle:
2002 WRX Sport Wagon
World Rally Blue

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I ordered the stock dp to 3 in cat back adapter and I am very pleased with it. Installation was easy. There is no more exhaust leak and more rumble coming out of the tail pipe.
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Old 07-05-2013, 01:30 PM   #594
Rehabguy
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Member Sales Rating: (5)
 
Member#: 127263
Join Date: Sep 2006
Chapter/Region: Tri-State
Location: NY
Vehicle:
2004 WXR 18GXT+EWG
WRB

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I had the GS PnP (heat coated) Intake manifold installed a few weeks back along with a set of Invidia ELH (Heat Wrapped) and a set of MAW/TiC Composite TGV's. I must say, this was one set of mods I am very happy I got around to.
Many thanks to all the guys at GS. Everyone was nothing but helpful. Every time I have called and spoken to them, I have gotten nothing but good, positive attitude and helpful advice. Furthermore, I had a boost leak prior to going to get this last set of parts installed. The guys at Precision Tuning suspected that the flex section of my GS EWG UP-PIPE might had fail. GS agreed to send me an up-pipe and allowed me to return it if I didn't need it. No return/ re-stocking fees! That's what I call customer service! FYI, the Up-pipe was completely fine. GS parts rock!
I also have the GS turbo heat shield and HAD a turbo waste gate bracket on my old EVOIII16G. Never had a issue with GS parts.
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Old 07-10-2013, 11:15 PM   #595
WRXlerate
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Member Sales Rating: (17)
 
Member#: 47725
Join Date: Nov 2003
Chapter/Region: SWIC
Location: Reno NV
Vehicle:
02 STi Wagon
PSM

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These guys are great to do business with!!
They have awesome products and always ship fast.
Their customer service is top notch even on small orders. I will look forward to doing business with them in the future.
Thanks!!
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Old 07-22-2013, 01:21 PM   #596
mazdan
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Member#: 322018
Join Date: Jun 2012
Chapter/Region: VIC
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Not that they need more positive reviews but I'm very happy with Grimmspeed. I was looking at a few different companies but Grimmspeed won me over with their excellent communication. They answered my questions in a patient and friendly manner, which is rare. I ended up getting a p&p manifold, hi-flow x-pipe, and uppipe all in black ceramic finish. I went with a Cobb down pipe because I wanted to keep a cat. Grimmspeed's quality is excellent, even the supplied fasteners are beautiful. Everything went on easily with no leaks. Power is improved everywhere, but I went from stock to stage 2 (I retained factory catback for now) so that was expected. No weird sounds, in fact sound level is very near stock, but with a more noticeable turbo spool. It's great to find a company with excellent products AND excellent customer service. They get a big thumbs up from me!
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Old 08-13-2013, 12:34 PM   #597
dizmax03
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Member Sales Rating: (4)
 
Member#: 230145
Join Date: Nov 2009
Chapter/Region: MAIC
Location: Rockville, MD
Vehicle:
2008 Forester XT
DGM

Talking leaking xpipe / awesome customer service

So I bought my hi flow xpipe a little over 2 years ago, and recently I was losing boost / boosting late - lacking power overall. Finally checked for a leak and found that the xpipe was leaking at the flex section. Contacted Grimmspeed, both Mike and Andy were very helpful. I emailed them video confirmation of the failed pipe and sent me new one, they warrantied it! TOO AWESOME! definitely an A+ in my book. Next steps are pnp tb, pnp manifold, pnp tgv delete and a retune. THANK YOU MIKE AND ANDY!
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Old 08-20-2013, 02:09 PM   #598
Prettym1k3
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Member Sales Rating: (2)
 
Member#: 329981
Join Date: Aug 2012
Location: San Jose, CA
Vehicle:
2004 Forester XT

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Have a master cylinder brace (new), up pipe (purchased used), and just ordered my gear-oil concoction from Grimmspeed. I have nothing but great things to say about Grimmspeed!
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Old 08-22-2013, 11:14 AM   #599
nmrortizWRX
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Member#: 233581
Join Date: Dec 2009
Chapter/Region: SWIC
Location: Land Of Enchantment
Vehicle:
2010 WRX STi
WRC Blue

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Just ordered my new Brace FT86 Club. Great Service, hope to see it soon.
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Old 08-22-2013, 01:58 PM   #600
1 sicK gtR33
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Join Date: Apr 2008
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i had a bad experience with guerilla racing. they messed up my order twice. Send grimmspeed an email for an exchange on the part and they were happy to send me the right part..

Thanks
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