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Old 08-12-2013, 11:35 AM   #1101
SkullV
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Quote:
Originally Posted by Supraru View Post
Hmm a week later no response. Could it be you rechecked your vin range and you're not in the affected range?
No, rechecked it, in range. Was busy on a few trips out of state. Feel free to PM me your dealership phone number and I'd be happy to give the vin number to the service advisor myself.

Also if anyone has a link to the bulletin that actually works that would be great.
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Last edited by SkullV; 08-12-2013 at 11:40 AM.
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Old 08-12-2013, 11:47 AM   #1102
Supraru
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Quote:
Originally Posted by SkullV View Post
No, rechecked it, in range. Was busy on a few trips out of state. Feel free to PM me your dealership phone number and I'd be happy to give the vin number to the service advisor myself.

Also if anyone has a link to the bulletin that actually works that would be great.
Internet **** talker. You're **** doesn't fall in range and you feel like just bitching.
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Old 08-12-2013, 11:54 AM   #1103
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Quote:
Originally Posted by Supraru View Post
Internet **** talker. You're **** doesn't fall in range and you feel like just bitching.
Vin range:

3*500001 to 3*508192

Mine: 3*503**8

Clearly within range. Please again, feel free to give me the phone number of your dealership and I would be happy to speak with your service advisor myself. If you feel that he is someone that can help the community get their cars taken care of I don't see why this should be an issue.

For anyone interested in a hard copy of the warranty campaign, owner letter, or service information:

http://projects.geothunder.com/wp-co...9V468-1307.pdf

Last edited by SkullV; 08-12-2013 at 12:12 PM.
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Old 08-12-2013, 12:36 PM   #1104
SkullV
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Quote:
Originally Posted by Supraru View Post
Internet **** talker. You're **** doesn't fall in range and you feel like just bitching.
Just called SOA myself and they confirmed that my vehicle IS within the affected range and is sending me an email to confirm. I'll post it up here just for you.

Don't get yourself worked up into such a tizzy, the vast majority of people out there aren't just looking for a handout.


Last edited by SkullV; 08-12-2013 at 12:47 PM.
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Old 09-23-2013, 08:45 PM   #1105
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I contacted my dealer about this recall and they told me that my vehicle isnt listed as one that's affected but I get the smell of raw fuel and the vin falls under the affected vehicles, and another dealer told me they can't do it till its cold out or it won't be covered under the defect
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Old 09-23-2013, 09:28 PM   #1106
blackfang
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Looks like a bad dealer to me. The Bulletin even instructs dealers that they do NOT have to duplicate the problem.
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Old 09-29-2013, 01:23 PM   #1107
jason01
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Nice to see they finally did something about it -- I had this happen to my 02 back in 05 or 06. Though I lived in Kansas at the time (which still gets cold enough a few days of the year to cause the problem as it did to me).

After a bit of talking to SOA (and questioning why they weren't doing a recall back then -- it wasn't like the smell of gas faint -- in 10deg weather, me and a coworker had our heads out the window when it happened), they only reimbursed me the cost of labor (which the dealership kindly charged me 5 hours of labor, no the 2.5 listed in the recall), but not the materials (about $100 or so at the time).

Last edited by jason01; 09-29-2013 at 01:31 PM.
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Old 10-17-2013, 11:35 PM   #1108
AlanTheWoo
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Wow, can't believe I didn't read about this until now.

I have an 02, last vin digits are 2G52***2 and I've endured this raw fuel smell for years. We only get a few days of cold enough weather to experience it here in north tx, but it's such an annoyance to get in your car on a cold morning and have to sniff that all the way on a work commute. I too had taken it to a dealer (actually think twice back around 2004 or 2005), and both times was turned away because they couldn't duplicate it.

I'm emailing SoA now - hope they stand by it and repair my car. I'm in the vin range, but not in their list of states.
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Old 10-18-2013, 01:15 AM   #1109
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Hopefully Subaru helps out most of you guys.

Last edited by HoOn; 10-23-2013 at 11:26 AM.
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Old 10-23-2013, 03:51 AM   #1110
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Quote:
Originally Posted by AlanTheWoo View Post
Wow, can't believe I didn't read about this until now.

I have an 02, last vin digits are 2G52***2 and I've endured this raw fuel smell for years. We only get a few days of cold enough weather to experience it here in north tx, but it's such an annoyance to get in your car on a cold morning and have to sniff that all the way on a work commute. I too had taken it to a dealer (actually think twice back around 2004 or 2005), and both times was turned away because they couldn't duplicate it.

I'm emailing SoA now - hope they stand by it and repair my car. I'm in the vin range, but not in their list of states.
And good ol' fashioned SoA is dodging my car. I'm not surprised.

According to them, I have to take it into a dealer and they have to confirm "the smell" and they will go from there.

I hate SoA and their methods.
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Old 10-23-2013, 10:05 AM   #1111
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Well it's a reasonable approach on their part, not every car in the range has the problem. It costs them money to repair it so it's fair that they see the problem, although it can be a proper PITA to replicate the problem on demand. Most likely your dealer won't be as picky and will take your word for it and do the repair.
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Old 11-22-2013, 10:28 PM   #1112
AlanTheWoo
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Quote:
Originally Posted by AlanTheWoo View Post
And good ol' fashioned SoA is dodging my car. I'm not surprised.

According to them, I have to take it into a dealer and they have to confirm "the smell" and they will go from there.

I hate SoA and their methods.
Thanks to a 30deg day, I took it to the dealer. Service guy walks right up to me and immediately says "wow, it smells like fuel around your car".

Haha, then I proceeded to tell him that's exactly why I was there.

He takes it to his service guy and they run it under the garage with the hood open for a bit and comes right in and says it's a safety problem, covered by the warranty extension, parts on order, and proceeds to give me a loaner '14 Legacy.

YAY for cold days and finally getting'er done. 11 years too late and I'm about to sell my car, but oh well, at least the next owner won't have to worry about the smell.
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Old 11-23-2013, 12:02 AM   #1113
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After posting on here some time ago...and having the repair performed on the only side the dealer found leaking, I had the leak start on the other side. I ended up just letting Andrewtech fix the problem...and they found the clamps on both sides were somewhat loose...dealer sucks. It was nothing but a headache trying to get them to fix it the first time. Andretech fixed the problem and there have been a few low 30s days recently and no smell...

Last edited by Gixhost; 11-26-2013 at 10:14 AM.
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Old 11-23-2013, 05:49 AM   #1114
blackfang
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Quote:
Originally Posted by AlanTheWoo
And good ol' fashioned SoA is dodging my car. I'm not surprised.

According to them, I have to take it into a dealer and they have to confirm "the smell" and they will go from there.

I hate SoA and their methods.
Quote:
Originally Posted by AlanTheWoo View Post
Thanks to a 30deg day, I took it to the dealer. Service guy walks right up to me and immediately says "wow, it smells like fuel around your car".

Haha, then I proceeded to tell him that's exactly why I was there.

He takes it to his service guy and they run it under the garage with the hood open for a bit and comes right in and says it's a safety problem, covered by the warranty extension, parts on order, and proceeds to give me a loaner '14 Legacy.

YAY for cold days and finally getting'er done. 11 years too late and I'm about to sell my car, but oh well, at least the next owner won't have to worry about the smell.
Glad they covered it, but I don't think it was SOA dodging you unless you had a "cherry" CDS that was handling the case. The warranty extension letter even instructs the dealers they do do NOT have to duplicate the concern. Many dealers do not realize this and still try to duplicate the concern(which is normal procedure when diagnosing problems)
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Old 12-31-2013, 10:12 AM   #1115
Michaelodeon
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Is it possible for this recall coverage to expire? I started noticing the smell in my vehicle today, took it in to the dealership who claimed "The recall would have covered this repair, but it has expired. The cost will be $530 to have it repaired here." I'm completely blown away by this. I bought the car used a couple of years ago and have just now found out about this whole fiasco. I contacted SOA and the representative said she may be able to get me a 50% reimbursement for the repair, but this still doesn't seem right. What can/should I do here? The smell is really really bad on days like today when the temperature is below 10 degrees
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Old 12-31-2013, 10:40 AM   #1116
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Quote:
Originally Posted by Michaelodeon View Post
Is it possible for this recall coverage to expire? I started noticing the smell in my vehicle today, took it in to the dealership who claimed "The recall would have covered this repair, but it has expired. The cost will be $530 to have it repaired here." I'm completely blown away by this. I bought the car used a couple of years ago and have just now found out about this whole fiasco. I contacted SOA and the representative said she may be able to get me a 50% reimbursement for the repair, but this still doesn't seem right. What can/should I do here? The smell is really really bad on days like today when the temperature is below 10 degrees
Nothing you can do. You're out of warranty. You purchased a used car so fix it. Take the 50% Subaru is offering and fix the car if it bothers you.
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Old 12-31-2013, 01:40 PM   #1117
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Quote:
Originally Posted by Supraru View Post
Nothing you can do. You're out of warranty. You purchased a used car so fix it. Take the 50% Subaru is offering and fix the car if it bothers you.
I didn't think this recall expired....
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Old 12-31-2013, 01:44 PM   #1118
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Originally Posted by sc00by4life View Post
I didn't think this recall expired....
If what is published on the first page is correct it says 12 years unlimited mileage. I'm not at work so I can't double check.
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Old 01-02-2014, 02:59 PM   #1119
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I just had this recall done last year at my local dealer. Subaru of Canada authorized it no problem. Mine is an 02 so its only 9 years out of warranty!!!
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Old 01-07-2014, 11:10 PM   #1120
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So not only is the WoF getting a new transmission soon, but now this problem crept up on count of how stupid cold its been the last two days. Arrgh.
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Old 01-23-2014, 04:27 PM   #1121
Crazyced
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Quote:
Originally Posted by NGTD View Post
I just had this recall done last year at my local dealer. Subaru of Canada authorized it no problem. Mine is an 02 so its only 9 years out of warranty!!!
Mine is an 04' and stinks like fuel every time it's left out in the cold. I better not be SOL or someone at Subaru will get an earful.

I'll call with my VIN and see what's up.
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Old 01-26-2014, 09:42 AM   #1122
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you'll get a one time convenience payment for $500 you cover rest
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Old 01-26-2014, 10:21 AM   #1123
blackfang
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you'll get a one time convenience payment for $500 you cover rest
No. It is a case by case basis. Just because YOU were given a discount of $500 does not mean the rest of the world will.
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Old 01-27-2014, 08:27 AM   #1124
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Quote:
Originally Posted by AlanTheWoo View Post
Thanks to a 30deg day, I took it to the dealer. Service guy walks right up to me and immediately says "wow, it smells like fuel around your car".

Haha, then I proceeded to tell him that's exactly why I was there.

He takes it to his service guy and they run it under the garage with the hood open for a bit and comes right in and says it's a safety problem, covered by the warranty extension, parts on order, and proceeds to give me a loaner '14 Legacy.

YAY for cold days and finally getting'er done. 11 years too late and I'm about to sell my car, but oh well, at least the next owner won't have to worry about the smell.
That's awesome that you got yours fixed!
I've just recently started driving my car every day now and I've really started to notice the fuel smell again this winter. I've been thinking about taking it in, but I was worried that they wouldn't do anything because of the modifications that I've done. Is your car stock? If not, do you have modifications to the intake (i.e. TGV delete)? Did they say anything about that?
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Old 01-27-2014, 10:46 AM   #1125
AlanTheWoo
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That's awesome that you got yours fixed!
I've just recently started driving my car every day now and I've really started to notice the fuel smell again this winter. I've been thinking about taking it in, but I was worried that they wouldn't do anything because of the modifications that I've done. Is your car stock? If not, do you have modifications to the intake (i.e. TGV delete)? Did they say anything about that?
Mine's a practically bone stock '02 with very low 100k miles so I can't comment on mods affecting the service.

The smell is not gone completely, but it's been cold and I can't believe I drove the car in the condition that it was for so long.

I would recommend people going straight to the dealer.

Calling SoA is going to get you scripted responses. If you go to the dealer you can get a definite yes or no. The dealers are getting paid to do the service, so they have somewhat of an interest in doing the work. SoA on the other hand, has an interest to not pay for the job to be done, so they will try and weed out people who call and email and put them in their black hole of customer service to avoid paying up.
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