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Old 03-31-2004, 06:54 PM   #1
SQC 155
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Member Sales Rating: (0)
 
Member#: 52622
Join Date: Jan 2004
Location: Long Island, NY
Vehicle:
2002 WRX stage IV...
Silver and now wrecked :(

Thumbs up MauroMotorsports (merged thread)

These guys are great. I have been dealing with them for months now and all I could say is positive things.

-Great service
-Informative
-Great prices



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Old 04-01-2004, 01:09 AM   #2
Mushashi
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Member Sales Rating: (2)
 
Member#: 40396
Join Date: Jul 2003
Location: Minnesota
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Soo far so good, bought a VF34 from them, received all the billing and tracking info as expected.

Thanks.
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Old 04-01-2004, 01:51 AM   #3
MauroMotorsports
Vendor
Vendor Sales Rating: (14)
 
Member#: 22359
Join Date: Aug 2002
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Glad to be of service.

Anthony
www.mauromotorsports.com
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Old 04-15-2004, 12:25 PM   #4
SQC 155
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Member#: 52622
Join Date: Jan 2004
Location: Long Island, NY
Vehicle:
2002 WRX stage IV...
Silver and now wrecked :(

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Thank god we have good vendors like these guys.

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Old 05-07-2004, 07:12 PM   #5
quest
*** Banned ***
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Member#: 42402
Join Date: Aug 2003
Location: 4 inches south of :coffeemug:
Vehicle:
- Finder of Porn
-Bringer of tears...

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Just placed an order. Fastest responses ever from a vendor.

Thanks Anthony!
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Old 05-07-2004, 07:17 PM   #6
MauroMotorsports
Vendor
Vendor Sales Rating: (14)
 
Member#: 22359
Join Date: Aug 2002
Default

HAHA...no problem...enjoy!
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Old 05-25-2004, 02:07 PM   #7
kiefer
Scooby Newbie
Member Sales Rating: (11)
 
Member#: 35285
Join Date: Apr 2003
Chapter/Region: Tri-State
Location: Hoboken, NJ
Vehicle:
2003 WRX
color: speckled rock chip

Thumbs up Amazing service!

Truly a first-class vendor! I ordered some strut tops from him last week and he told me they would ship out on Friday. He didn't get the strut tops in until Monday because of an error on the part of the company he was getting them from. In order to make up for this delay he upgraded my shipping from 3-day to overnight FREE OF CHARGE!!! Now that's great service! Thanks again, Anthony!

Chris
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Old 06-03-2004, 04:51 PM   #8
Qbushido
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Member Sales Rating: (0)
 
Member#: 17120
Join Date: Apr 2002
Chapter/Region: Tri-State
Location: Chicago/Manhattan/Queens NYC
Vehicle:
2004 04WRX STi 99 RS
sold and MBP, SQC# 33

Default

I've known Anthony personally for a little but, but had my first biz transaction with him yesterday, I must say it was better then expected. Product was exactly as advertised, as was price, and delivery, great transaction, I would recomend him to anyone.
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Old 06-04-2004, 09:54 AM   #9
MauroMotorsports
Vendor
Vendor Sales Rating: (14)
 
Member#: 22359
Join Date: Aug 2002
Default

Quote:
Originally posted by kiefer
Truly a first-class vendor! I ordered some strut tops from him last week and he told me they would ship out on Friday. He didn't get the strut tops in until Monday because of an error on the part of the company he was getting them from. In order to make up for this delay he upgraded my shipping from 3-day to overnight FREE OF CHARGE!!! Now that's great service! Thanks again, Anthony!

Chris

Chris, how'd this work out?


Quote:
Originally posted by Qbushido
I've known Anthony personally for a little but, but had my first biz transaction with him yesterday, I must say it was better then expected. Product was exactly as advertised, as was price, and delivery, great transaction, I would recomend him to anyone.
Q - Thanks amigo...you've helped me out at times as well. Did you give your dad those RS mats? I know you cleaned them for him LOL.

Ant
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Old 06-05-2004, 03:45 AM   #10
kiefer
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Member Sales Rating: (11)
 
Member#: 35285
Join Date: Apr 2003
Chapter/Region: Tri-State
Location: Hoboken, NJ
Vehicle:
2003 WRX
color: speckled rock chip

Default

The strut tops got here Thursday morning (just like you promised). Unfortunately, I've run into one problem after the next (generally alternating between too much work and too much rain) and haven't been able to install them yet !! Maybe this weekend (although it's supposed to rain). I really need a garage . Thanks again for expediting the shipping. I'm sorry for costing you the extra money for nothing. Hopefully I'll find the money to buy more soon!

-Chris
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Old 06-27-2004, 11:10 PM   #11
wix
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Member Sales Rating: (4)
 
Member#: 29391
Join Date: Nov 2002
Chapter/Region: Tri-State
Location: Long Island
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I have been doing business with MauroMotorsports for over a year now and have probably spent over 2 grand with them! Each transaction was nothing short of awesome. Anthony definitely keeps his customers happy and tempted with the great deals he offers.

Everyone should buy with confidence from MauroMotorsports!

- Kevin
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Old 07-01-2004, 04:09 PM   #12
redobs
NASIOC Supporter
Member Sales Rating: (6)
 
Member#: 1501
Join Date: May 2000
Chapter/Region: NESIC
Location: Nashua, NH
Vehicle:
2009 WRX wagon
Dark grey

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I just bought an RA gearset from Anthony. Had some problems with my daily limit on my debit card. Anthony worked with me on it and was pleasant to deal with. Highly recommended.
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Old 07-01-2004, 05:08 PM   #13
MauroMotorsports
Vendor
Vendor Sales Rating: (14)
 
Member#: 22359
Join Date: Aug 2002
Default

Quote:
Originally posted by redobs
I just bought an RA gearset from Anthony. Had some problems with my daily limit on my debit card. Anthony worked with me on it and was pleasant to deal with. Highly recommended.
All good It'll ship out Tuesday...I forgot that I'm closed on Monday. Thanks again!

Ant
www.mauromotorsports.com
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Old 07-06-2004, 10:56 AM   #14
sorbee711
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Member Sales Rating: (2)
 
Member#: 14259
Join Date: Jan 2002
Chapter/Region: NESIC
Location: Shrewsbury, MA
Vehicle:
OT, we're a-holes
b/c we are bored at work

Default

I'm amazed at my experience so far given other's experiences. I ordered 2 radiator shields and a STi replica rear strut brace from Mauro about a month ago. They told me the STi was on order and should be in the week following when I ordered. 3 weeks later I PM'ed and emailed them about it since their phone was always busy. They said it was still held up in customs, but they would give me a good deal on a Cusco bar and that they'd make sure it got out to me quickly.

1 week later my status still reads as items have not shipped and I have no tracking # that I asked for, sales doesn't return emails and their phones are still busy. I am really baffled at this experience, because I've heard so many good things.

It has been a rollercoaster, at first I was happy with the price and good name of Mauro, then I was pissed no one contacted me in the 3 week period, finally I get ahold of them and they give me a good deal on the cusco, but now back to being pissed because they just don't communicate with me. I really wish it had gone better.

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Old 07-06-2004, 11:30 AM   #15
MauroMotorsports
Vendor
Vendor Sales Rating: (14)
 
Member#: 22359
Join Date: Aug 2002
Default

Jeff,

Sorry we didn't get any information out for you earlier, but we've been closed for the July 4th holiday. I'm sorry you never received your goods in a quick way, but when items are not instock we have to wait for them to arrive so that we can get them out asap.

As for communication I spoke with you the other day on AOL didn't I? You can always call if there is a problem and I will always be happy to remedy it quickly.

I will have tracking for both of your orders by the end of the day today.

Once again I apologize for the inconvenience.

Anthony
www.mauromotorsports.com
631-451-3996
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Old 07-06-2004, 12:28 PM   #16
sorbee711
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Member Sales Rating: (2)
 
Member#: 14259
Join Date: Jan 2002
Chapter/Region: NESIC
Location: Shrewsbury, MA
Vehicle:
OT, we're a-holes
b/c we are bored at work

Default

Yeah, we spoke last week via AIM, but then I never got the tracking numbers. Plus I've tried calling on different days, at different times and always get a busy signal.

The price has been good, and when I do get ahold of you the service is good, its just the communication has been kinda lacking. I'm not saying Mauro is really bad, I just wish the communication was better, since I never was updated about the STi bars being so long in coming in except for efforts on my part.

Thanks, I hope to get my bar and radiator shrouds soon!
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Old 07-07-2004, 04:33 PM   #17
sorbee711
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Member Sales Rating: (2)
 
Member#: 14259
Join Date: Jan 2002
Chapter/Region: NESIC
Location: Shrewsbury, MA
Vehicle:
OT, we're a-holes
b/c we are bored at work

Default

UPDATE: So I have a FedEx tracking number, but FedEx has no record for that tracking #. And it also appears that # is just for the brace and not for the radiator shrouds. And now when I call instead of it being busy I get no answer. Can you please email me or PM me what is going on Anthony? Can you give me tracking #'s, status of all the parts and estimated delivery dates?

Thanks.

Jeff
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Old 07-07-2004, 04:54 PM   #18
MauroMotorsports
Vendor
Vendor Sales Rating: (14)
 
Member#: 22359
Join Date: Aug 2002
Default

Quote:
Originally posted by sorbee711
UPDATE: So I have a FedEx tracking number, but FedEx has no record for that tracking #. And it also appears that # is just for the brace and not for the radiator shrouds. And now when I call instead of it being busy I get no answer. Can you please email me or PM me what is going on Anthony? Can you give me tracking #'s, status of all the parts and estimated delivery dates?

Thanks.

Jeff
PM'd you Jeff...I'm not in the office at the moment. I'm on a laptop.
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Old 07-07-2004, 04:59 PM   #19
sorbee711
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Member Sales Rating: (2)
 
Member#: 14259
Join Date: Jan 2002
Chapter/Region: NESIC
Location: Shrewsbury, MA
Vehicle:
OT, we're a-holes
b/c we are bored at work

Default

Quote:
Originally posted by MauroMotorsports
PM'd you Jeff...I'm not in the office at the moment. I'm on a laptop.
Thanks for the update. I understand now why you've been a bit MIA. Thanks for doing your best to get me the stuff.

Thanks again.

Jeff
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Old 07-07-2004, 05:30 PM   #20
MauroMotorsports
Vendor
Vendor Sales Rating: (14)
 
Member#: 22359
Join Date: Aug 2002
Default

Quote:
Originally posted by sorbee711
Thanks for the update. I understand now why you've been a bit MIA. Thanks for doing your best to get me the stuff.

Thanks again.

Jeff
Jeff...pm'd you again!

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Old 07-07-2004, 06:27 PM   #21
sorbee711
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Member Sales Rating: (2)
 
Member#: 14259
Join Date: Jan 2002
Chapter/Region: NESIC
Location: Shrewsbury, MA
Vehicle:
OT, we're a-holes
b/c we are bored at work

Default

Quote:
Originally posted by MauroMotorsports
Jeff...pm'd you again!

I can tell how rough it has been after that 2nd PM.


I swear to you that I read it like 5 times and got my face all close to the screen like I was missing someting. I couldn't find any numbers in it whatsoever!
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Old 07-09-2004, 03:44 PM   #22
sorbee711
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Member Sales Rating: (2)
 
Member#: 14259
Join Date: Jan 2002
Chapter/Region: NESIC
Location: Shrewsbury, MA
Vehicle:
OT, we're a-holes
b/c we are bored at work

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Alright, now that everything has been worked out its all good. Anthony really worked extra hard to sort everything out despite being super busy and having lots of stuff on his plate. Mauro is definitely one of the good vendors.
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Old 08-18-2004, 04:08 PM   #23
Draken
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Member#: 16
Join Date: Jun 1999
Chapter/Region: BAIC
Location: Chico, CA
Vehicle:
1962 Miyata
Miyapeto

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I ordered a downpipe last Wednesday (the 11th) got billed on the 12th (Paypal) and after requesting an order status/shipping status via e-mail, got an e-mail on Monday (16th) with a tracking number saying I'll get it the 20th (Friday).

They are in NY...i am in VT. Wasn't expecting it to take 1.5 weeks to get to me from the time I ordered it.

I'm hoping it comes by Friday so I can install before the race Sunday.

Chris H.
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Old 08-18-2004, 04:28 PM   #24
MauroMotorsports
Vendor
Vendor Sales Rating: (14)
 
Member#: 22359
Join Date: Aug 2002
Default

Sorry Chris, I didn't have your product instock so I had it drop shipped from my distributor in FL. You should've received an e-mail from us stating that we had ran out of HKS downpipes and that we needed to do so. If you didn't I am sorry about that.

As for your downpipe it is scheduled to be delivered on Friday by UPS. Let me know if there are any problems. If you need a downpipe gasket or any other for that matter I'll overnight it to you free of charge to compensate you for the delay.

Just thought I'd mention this also, we received your order on the 11th...you paid us through paypal on the 12th....it will only be 6 full business days until you receive your downpipe. Not 1.5 weeks.

Once again I apologize for the delay. If there's anything you need I'm sure I can find a way to compensate you for the problem you had with the order.

Thank you for your patience and understanding.

Anthony Mauro
www.mauromotorsports.com
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Old 08-18-2004, 04:32 PM   #25
Qbushido
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Member#: 17120
Join Date: Apr 2002
Chapter/Region: Tri-State
Location: Chicago/Manhattan/Queens NYC
Vehicle:
2004 04WRX STi 99 RS
sold and MBP, SQC# 33

Default

Thanks Anthony for helping me find that information regarding the parts for my buddys RS, as always you were helpful even though this particular instance it wasnt putting any money in your pocket.
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