Rallitek Cobb Accessport -- Just Arrived

Eyedoc Orlando · 08-31-2009, 11:22 PM

So I just got my accessport for my 2.5i and I went to use it on the car downstairs and I get an error message that the hardware is incompatible. The car was in test mode and it simply could not do anything more than power on.

I plugged the unit to my laptop with the accessport software and discovered they shipped it without any maps at all. The only maps I have are on the CD. So, I will be calling Rallitek tomorrow to discuss this unless they PM me here.

Any of you guys had this issue yet?

---------------------------

[EDIT] 9/4/09 The unit is being sent back to Rallitek and a new unit has been sent out to me. We are thinking there is a problem with the AP I got, so let's hope this works. Sean has been helpful with all of this and I will keep a journal how it all goes on this thread.

---------------------------

9/9/09 I was shipped a new unit and tried it today with the same results -- Hardware Incompatibility.
Cobb doesn't have something right. The error code I get on both units is APN-DNGH.

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Patrick Olsen · 08-31-2009, 11:59 PM

Is there no way to get the maps from the CD to the unit?

DG39 · 09-01-2009, 12:12 AM

wow thats weird, well one thing i will say is that rallitek is Very easy to work with so im sure they will either exchange it or just email you the maps.

+1 for great customer service

Charlie-III · 09-01-2009, 03:07 AM

Hmmm.......on the AP V2's, you won't see any maps on the unit UNTIL it knows what vehicle you have.
Once it's married to the ECU, it will ONLY display the maps for your year/model car.

Falkon · 09-01-2009, 10:56 AM

Interesting. First problem of the sort I've heard of. Let us know what happens, and for those of us with the 2.5i's, let us know whether it is worth $700!

bsikora · 09-01-2009, 01:41 PM

Rallitek is great! they will take care of it.... +123456789 for great customer service!

Blake

ramair18954 · 09-01-2009, 03:36 PM

Quote:

Originally Posted by Charlie-III

Hmmm.......on the AP V2's, you won't see any maps on the unit UNTIL it knows what vehicle you have.
Once it's married to the ECU, it will ONLY display the maps for your year/model car.

+11111

sirclesam · 09-01-2009, 06:14 PM

I've had good experience with rallytek before as well. let us know if they helped you out and what the problem is.

On first read i thought you had 'bricked' your car.....bad times

Charlie-III · 09-01-2009, 07:08 PM

Quote:

Originally Posted by sirclesam

On first read i thought you had 'bricked' your car.....bad times

The COBB AP V1 "could" brick your ECU, usually due to flashing the ECU with a low battery.
The COBB AP V2 is a lot better in this regard and it can usually recover from a lot of issues that the AP V1 couldn't.

Not saying you CAN'T brick an ECU with the AP V2, it's just harder.

VIsubi · 09-02-2009, 10:39 AM

You have to either call or send a PM to let them know what mods you have on your car so that Sean can make a custom map for your car. In a sense thats great to have a custom map for your car but bad cause you have to wait you don't get to install and go. From what I hear he's working on some maps where you ca njust download it frm the site and install. If your wondering I have one its pretty awesome better response and the engine feels healthier...don't expect crazy gains but it is allowing your engine to run right aswell as be capable of FI or cams or bigger pistons the AP can do it flawlessly. Only thing is it doesn't work on Vista 32 or 64 till just now so if your using that OS of windows you might want to go directly to the Cobbtuning site and join and download the new software that allows you to use all Cobb software to run on vista.
Hope this helps just give Sean a call or send him an e-mail as busy as he is he'll have time to answer you like said before rallitek looks out for there own believe that.

Eyedoc Orlando · 09-02-2009, 06:38 PM

Sent Sean @ Rallitek an email -- nobody else was there on the phone to help.

I will have to wait fr a response.

VIsubi, so you're telling me that the error code of hardware incompatibility is normal?

sc00ter · 09-02-2009, 07:41 PM

Anyone know if Sean at rallitek is (Master2192) on here?

If he is, then I will say that he made a PERFECT map for my exhaust/intake/headers setup using Enginuity about 2 years ago, which made a night and day difference.

Drizzie · 09-02-2009, 08:28 PM

I do know that Master2192 name was Sean, unfortunately he passed away just over a year ago. Not the same Sean at Rallitek

VIsubi · 09-03-2009, 01:45 AM

if you mean on your laptop and your using Vista...yes you have to go to cobbtuning to download the version for vista...Cobb software only works on Windows XP and OS X for mac..thats why I bought a 10'' netbook for..strictly tuning but I see myself using it for tuning my gixxer's computer too.

Rallitek.com · 09-04-2009, 05:51 PM

Quote:

Originally Posted by Eyedoc Orlando

So I just got my accessport for my 2.5i and I went to use it on the car downstairs and I get an error message that the hardware is incompatible. The car was in test mode and it simply could not do anything more than power on.

I plugged the unit to my laptop with the accessport software and discovered they shipped it without any maps at all. The only maps I have are on the CD. So, I will be calling Rallitek tomorrow to discuss this unless they PM me here.

Any of you guys had this issue yet?

Can't see maps until the unit is 'married' to the car. You guys are correct.

I think he has a faulty unit though. We exchanged emails the other day. It is having trouble connecting. We are sending a warranty unit.

On these NA units I have performance mapping. I have to include it on the unit of email it to you. I have been doing custom mapping since folks have such different setups.

-Marry the unit to the car. Install the factory mapping. The NA AP can datalog. Log all parameters once the car has warmed up and been driven a bit. Send idle / cruise / and a 3rd gear WOT pull. I then send back performance mapping based on the datalog.

Email: protune@rallitek.com

Please include the following info with your log:

-year / model

-transmission type

-octane fuel

-mods list

-last 4 digits of the serial number on the back of your AP

We are doing things this way because different brands of intakes all scale differently. The intake is a critical factor in the tune.

There are other tune options too. Any Cobb Protuner can tune your RalliTEK NA Accessport. You can download RaceTuner from Cobb to tune yourself with your RalliTEK NA Accessport.

If anyone has any questions post up or email me!

Sean S.

www.RalliTEK.com

Eyedoc Orlando · 09-04-2009, 05:58 PM

Sean has been very helpful and we will see how the new unit works when it arrives.

VIsubi · 09-05-2009, 03:12 AM

Quote:

Originally Posted by Rallitek.com

Can't see maps until the unit is 'married' to the car. You guys are correct.

I think he has a faulty unit though. We exchanged emails the other day. It is having trouble connecting. We are sending a warranty unit.

On these NA units I have performance mapping. I have to include it on the unit of email it to you. I have been doing custom mapping since folks have such different setups.

-Marry the unit to the car. Install the factory mapping. The NA AP can datalog. Log all parameters once the car has warmed up and been driven a bit. Send idle / cruise / and a 3rd gear WOT pull. I then send back performance mapping based on the datalog.

Email: protune@rallitek.com

Please include the following info with your log:

-year / model

-transmission type

-octane fuel

-mods list

-last 4 digits of the serial number on the back of your AP

We are doing things this way because different brands of intakes all scale differently. The intake is a critical factor in the tune.

There are other tune options too. Any Cobb Protuner can tune your RalliTEK NA Accessport. You can download RaceTuner from Cobb to tune yourself with your RalliTEK NA Accessport.

If anyone has any questions post up or email me!

Sean S.

www.RalliTEK.com

Only problem with Racetuner is it will only work with the custom map unless you leave custom maps open for viewing. This is my only issue to be honest...Personally though all Iwanted to do with my custom map was to view perameters thru Racetuner and observe graph read outs...anyway on doing this Sean for it to be compatible with our maps.

kingbobdole · 09-05-2009, 03:59 AM

I haven't been following this extremely closely, but I'm assuming this is for the 2.5 N/A only and not the 3.0 right?

Eyedoc Orlando · 09-09-2009, 01:56 PM

Bump -- Update at top of the forum.

testify · 09-09-2009, 03:35 PM

Rallitek.com · 09-14-2009, 02:17 PM

Quote:

Originally Posted by Eyedoc Orlando

Bump -- Update at top of the forum.

Call me... Lets figure this out.

888.773.1212 x124

Sean S.

www.RalliTEK.com

Hedbergsuby07 · 09-14-2009, 09:17 PM

Quote:

Originally Posted by testify

agreed and raise you

Rallitek.com · 09-15-2009, 03:42 PM

Eyedoc Orlando - I have not heard from you. What is happening?

email me: ralliteksubaru@yahoo.com / sean@rallitek.com / protune@rallitek.com

Sean S.

Eyedoc Orlando · 09-16-2009, 09:45 AM

Emailed you.

Stealthbmbr · 09-16-2009, 10:57 PM

Quote:

Originally Posted by Rallitek.com

If anyone has any questions post up or email me!

Sean S.

www.RalliTEK.com

What have you got for a 09 Legacy N/A. I don't see much on your site besides suspension mods.

08-31-2009, 11:22 PM	#1
Eyedoc Orlando Scooby Newbie Member#: 146216 Join Date: Apr 2007 Chapter/Region: South East Location: Tuscaloosa, AL Vehicle: 2007 Impreza 2.5i SE Newport Blue Metallic	Rallitek Cobb Accessport -- Just Arrived So I just got my accessport for my 2.5i and I went to use it on the car downstairs and I get an error message that the hardware is incompatible. The car was in test mode and it simply could not do anything more than power on. I plugged the unit to my laptop with the accessport software and discovered they shipped it without any maps at all. The only maps I have are on the CD. So, I will be calling Rallitek tomorrow to discuss this unless they PM me here. Any of you guys had this issue yet? --------------------------- [EDIT] 9/4/09 The unit is being sent back to Rallitek and a new unit has been sent out to me. We are thinking there is a problem with the AP I got, so let's hope this works. Sean has been helpful with all of this and I will keep a journal how it all goes on this thread. --------------------------- 9/9/09 I was shipped a new unit and tried it today with the same results -- Hardware Incompatibility. Cobb doesn't have something right. The error code I get on both units is APN-DNGH. * Registered users of the site do not see these ads. Last edited by Eyedoc Orlando; 09-09-2009 at 02:01 PM.

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08-31-2009, 11:59 PM	#2
Patrick Olsen NASIOC Supporter Member#: 120 Join Date: Jul 1999 Chapter/Region: AKIC Location: Where the Navy sends me... Vehicle: 1997 Legacy 2.5GT QuickSilver Metallic	Is there no way to get the maps from the CD to the unit?

09-01-2009, 12:12 AM	#3
DG39 Scooby Newbie Member#: 209619 Join Date: Apr 2009 Chapter/Region: NWIC Location: Salem(OR)/vancouver(WA) Vehicle: 09 WRX SWP 340whp360TQ	wow thats weird, well one thing i will say is that rallitek is Very easy to work with so im sure they will either exchange it or just email you the maps. +1 for great customer service

09-01-2009, 03:07 AM	#4
Charlie-III Scooby Specialist Member#: 30669 Join Date: Dec 2002 Chapter/Region: Tri-State Location: 07456, North NJ Vehicle: 1998 Legacy 2.5GT Silver Sleeper Wagon	Hmmm.......on the AP V2's, you won't see any maps on the unit UNTIL it knows what vehicle you have. Once it's married to the ECU, it will ONLY display the maps for your year/model car.

09-01-2009, 10:56 AM	#5
Falkon Scooby Newbie Member#: 151259 Join Date: Jun 2007 Chapter/Region: RMIC Location: PC,UT CSPR,WY:( Vehicle: 2008 Impreza 5MT Spark Silver "Silena"	Interesting. First problem of the sort I've heard of. Let us know what happens, and for those of us with the 2.5i's, let us know whether it is worth $700!

09-01-2009, 01:41 PM	#6
bsikora Scooby Specialist Member#: 125573 Join Date: Sep 2006 Chapter/Region: TXIC Location: Houston Vehicle: 2006 2.5 Aspen White	Rallitek is great! they will take care of it.... +123456789 for great customer service! Blake

09-01-2009, 06:14 PM	#8
sirclesam Scooby Newbie Member#: 222371 Join Date: Sep 2009 Chapter/Region: SCIC Location: Santa Barbara CA Vehicle: 2001 Impreza RS Aspen White	I've had good experience with rallytek before as well. let us know if they helped you out and what the problem is. On first read i thought you had 'bricked' your car.....bad times

09-02-2009, 10:39 AM	#10
VIsubi Scooby Newbie Member#: 187834 Join Date: Aug 2008 Vehicle: 06 2.5i impreza Red	You have to either call or send a PM to let them know what mods you have on your car so that Sean can make a custom map for your car. In a sense thats great to have a custom map for your car but bad cause you have to wait you don't get to install and go. From what I hear he's working on some maps where you ca njust download it frm the site and install. If your wondering I have one its pretty awesome better response and the engine feels healthier...don't expect crazy gains but it is allowing your engine to run right aswell as be capable of FI or cams or bigger pistons the AP can do it flawlessly. Only thing is it doesn't work on Vista 32 or 64 till just now so if your using that OS of windows you might want to go directly to the Cobbtuning site and join and download the new software that allows you to use all Cobb software to run on vista. Hope this helps just give Sean a call or send him an e-mail as busy as he is he'll have time to answer you like said before rallitek looks out for there own believe that.

09-02-2009, 06:38 PM	#11
Eyedoc Orlando Scooby Newbie Member#: 146216 Join Date: Apr 2007 Chapter/Region: South East Location: Tuscaloosa, AL Vehicle: 2007 Impreza 2.5i SE Newport Blue Metallic	Sent Sean @ Rallitek an email -- nobody else was there on the phone to help. I will have to wait fr a response. VIsubi, so you're telling me that the error code of hardware incompatibility is normal?

09-02-2009, 07:41 PM	#12
sc00ter Scooby Specialist Member#: 117767 Join Date: Jun 2006 Chapter/Region: RMIC Location: Denver, CO. Vehicle: 'o5 awesomeness inside.	Anyone know if Sean at rallitek is (Master2192) on here? If he is, then I will say that he made a PERFECT map for my exhaust/intake/headers setup using Enginuity about 2 years ago, which made a night and day difference.

09-02-2009, 08:28 PM	#13
Drizzie Scooby Specialist Member#: 119988 Join Date: Jul 2006 Chapter/Region: VIC Location: Cloverdale Vehicle: 2006 GGE DIRTY SGM	I do know that Master2192 name was Sean, unfortunately he passed away just over a year ago. Not the same Sean at Rallitek

09-03-2009, 01:45 AM	#14
VIsubi Scooby Newbie Member#: 187834 Join Date: Aug 2008 Vehicle: 06 2.5i impreza Red	if you mean on your laptop and your using Vista...yes you have to go to cobbtuning to download the version for vista...Cobb software only works on Windows XP and OS X for mac..thats why I bought a 10'' netbook for..strictly tuning but I see myself using it for tuning my gixxer's computer too.

09-04-2009, 05:58 PM	#16
Eyedoc Orlando Scooby Newbie Member#: 146216 Join Date: Apr 2007 Chapter/Region: South East Location: Tuscaloosa, AL Vehicle: 2007 Impreza 2.5i SE Newport Blue Metallic	Sean has been very helpful and we will see how the new unit works when it arrives.

09-05-2009, 03:59 AM	#18
kingbobdole Scooby Newbie Member#: 85055 Join Date: Apr 2005 Location: colorado Vehicle: 1989 XT-6	I haven't been following this extremely closely, but I'm assuming this is for the 2.5 N/A only and not the 3.0 right?

09-09-2009, 01:56 PM	#19
Eyedoc Orlando Scooby Newbie Member#: 146216 Join Date: Apr 2007 Chapter/Region: South East Location: Tuscaloosa, AL Vehicle: 2007 Impreza 2.5i SE Newport Blue Metallic	Bump -- Update at top of the forum.

09-09-2009, 03:35 PM	#20
testify * Banned * Member#: 196517 Join Date: Dec 2008 Chapter/Region: NESIC Location: Mcnoobsville Vehicle: 2007 n00b rocket urban grey metallic

09-15-2009, 03:42 PM	#23
Rallitek.com NASIOC Vendor Member#: 34814 Join Date: Apr 2003 Chapter/Region: NWIC Location: Portland , Oregon Vehicle: 08 WRX Lightning Red	Eyedoc Orlando - I have not heard from you. What is happening? email me: ralliteksubaru@yahoo.com / sean@rallitek.com / protune@rallitek.com Sean S.

09-16-2009, 09:45 AM	#24
Eyedoc Orlando Scooby Newbie Member#: 146216 Join Date: Apr 2007 Chapter/Region: South East Location: Tuscaloosa, AL Vehicle: 2007 Impreza 2.5i SE Newport Blue Metallic	Emailed you.