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Old 01-02-2002, 09:24 AM   #1
Richard Gear
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Default Tranny jumping out of first gear...

WRX wagon 5 spd.

At first, I thought it was just me; I must have bumped the shift lever accidentally. On occasion when I would let off the gas while in first gear (such as driving in slow traffic) the car would suddenly be in neutral.

This past week, I was in a town with steep hills (and great architecture), and as we were sightseeing, I would leave the car in first as we descended the hills. POP! Every time, it would pop out of first and into neutral. It's crap. It never comes out during accelleration.

Does anybody know the cause (and solution) for this? It had done this from very early on.

Thanks.
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Old 01-02-2002, 10:47 AM   #2
gtguy
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I dunno, but it's an easy fix. My Legacy GT did it, and I took it right in to the dealer. Fixed forever.

Kevin
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Old 01-04-2002, 06:04 PM   #3
WRXThis
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It's not an easy fix for the WRX. Mine does it and the dealer says that it's a part that needs to be replaced at the tranny. In any case I didn't want the tranny pulled on my brand new WRX at the time so I decided to just live with it.
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Old 01-05-2002, 01:49 AM   #4
Senger
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I used to have this problem also. I brought it back to the dealer and they adjusted the shifter rods. That seemed to fix it for a while. Then it happened a few more times. I was going to bring it back to the dealer but didn't have the time. However, it doesn't seem to pop out of 1st anymore anymore so it might be something that happens before the tranny breaks in. The problem seems to have gone away over time/miles. I have about 6600 miles on the car.
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Old 01-05-2002, 05:39 PM   #5
jrotten
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I too have the popping out of first gear problem. The guy who started this thread mentioned that he had the problem while descending hills. Mine does that too, and only when descending, never on flat or uphill ground. It also only happens (like his) when you roll off the throttle, never on acceleration. And he didn't mention this, but it does make a hell of a thunk or pop noise when it pops into nuetral, which gives me concerns about just what it's doing to the tranny/drivetrain when this happens. And, unlike the other respondant in this thread, I'm not going to "just live with it." There are certain situations (heavy traffic, some parking lots etc) where it will be an unlivable problem. This started happening after about 500 miles (two weeks ago) and ever since, I haven't been able to bond with the car at all. It truly bums me out. My brand new $25,000.00 car. I've already mildly accessorized it and now have visions of trannies being yanked, interior trim being removed, grease being smudged here and there and etc. Anyhow, I got off my pity pot today and called the Subie dealer in Billings, MT and asked them if they'd had any similar occurances, as my dealer in N. Dak. didn't mention any. Not with WRX's, they said, but with some of the new NA Imprezas. Huh? Anyhow, they said they'd just replaced the trannies under warranty. My hope is that it's something simple like the previous thread mentioned, a simple adjustment of the shifter rods. Well, I apologize for being so long winded. See the deal is I drive about 1200 miles a week and drove my last car ('95 Jetta-no tranny problems ever) for 215,000 miles before I gave it to my little sister. I care about long term durability and this 1st gear thing doesn't bode well. I'll still give Subaru, the dealer and the car a chance, but they'll rue the day if they give me any flak on this. Resistance is futile! I'll keep you updated. I have an appt. for the car next Saturday.
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Old 01-05-2002, 06:41 PM   #6
tulit
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Hey guys. Ive just spent the last 2 months trying to get this fixed on my car. Same problem, going down hills, no gas, pops out of gear.

They had to replace the tranmission case, clutch, first gear and its syncro. Doesn't do it anymore. I think it ended up close to $4,000 in repairs!

Have fun.
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Old 01-14-2002, 07:12 PM   #7
jrotten
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Default Dealer visit

Well, as promised, I'm reporting back after meeting with my service dept. this weekend. I had the tech ride w/me so he could see the shifter pop out of first. Thank god it didn't make a liar out of me. SO. They called me today and said they were going to "take it apart and take a look," (two weeks from now) per SOA's orders. Which I suppose will mean another wait for parts after they "take a look." They said they'd give me $30.00/day for a rental, but aren't sure if all my mileage will be covered in this part of the country (I drive 1000 mi./week). All I know is, it sure as hell better be covered. I didn't see any language in my warranty that said under any circumstances I'd have to fork out $ for any covered repairs, even if it is rental related and etcetera...Am I wrong in thinking this? Anyone have any input on their initial suggestion about opening it up and "taking a look"? Should I get hardass and go for a an entire new unit, or is that unneccessary and/or unreasonable? Thanks for any input.
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Old 02-21-2002, 05:51 PM   #8
jrotten
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Default Post-repair report

Just wanted to report back in and let you all know that I have my car back after having first gear and the first gear synchro replaced. I'm happy to report that that seems to have solved the first gear pop-out problem. I'm now head-over-heels in love with my car again (knock on wood). So have any of the others in this thread who reported the same problem pursued it any farther with your dealer? Just curious.
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Old 02-22-2002, 02:25 AM   #9
skosick
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Question

I too have had this problem in first gear and reverse. I asked the dealership about it and was told that they had not heard of any other problems (how can that be possible). It made a terrible bang at around 20 miles an hour in reverse when it popped out. It has also happend when backing off the throttle to coast. I still have the original trans fluid and have not changed over to the redline I have in the garage until I get it sorted out. I thought it might have been related to the motor and trans moving around alot under load and the shifter not moving with it. Any way, I guess I do seem to have a legit issue with the dealer. How many others have had this?????and received the same BS answer??? Just curious.
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Old 02-22-2002, 09:58 PM   #10
jrotten
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Default Reply to Skosick

Skosick, you definitely have a legit issue. Myself and the others in this thread are the only ones I'm aware of who have had the problem (the dominant trans. problem seems to be difficulty some are having getting INTO first gear). Anyhow, I had a tech ride with me and showed him exactly what is was doing. It was easy to duplicate as it would (almost) always do the same thing in the same circumstances. The tech instantly told me it was internal to the transmission, and it appears he was right. They gave me and paid for a rental during the three weeks the car was out of service. I think the most important thing for you to be able to do when you take it to the dealer be able to duplicate the problem. If yours is like mine was, it will always pop out of first when going down a grade of any degree, in combination with rolling off the throttle. On the rare occasions (once or twice) it didn't pop out I could get it to do it by gently applying the brakes to slow the car down to almost idle speed. However, mine never did pop out of reverse. Does yours always pop out in the same circumstances? Or is it more intermittent than mine was (mine happened, as I said, almost every time)? Anyhow, I'd definitely figure out what circumstances it occurs in, so you can easily duplicate for the dealer. If they give you any flak about the problem, well, there's really nothing else to say but that they aren't doing their job like they should -- that is, in a customer oriented manner. Anyhow, if you respond to this, I'd be happy to offer any further input (if I haven't already covered all the bases in my long winded reply above). Regards.
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Old 02-22-2002, 11:28 PM   #11
skosick
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Jrotten, The problem is intermittent. It has happened 10-12 times in 20,000 miles. I don't spend a lot of time in first gear so my hand is usually on the gearshift and I have actually caught it trying to slip out and kept it from happening or just shifted to second anyway. I had the dealer keep the car for the day with no reported failures about two months ago. I try to explain to them that it only happens under certain circumstances (coming off full throttle to coast in first gear usually) and don't think it's right for me to pay my car payment so they can drive my new car for a month to get it to fail once, maybe, if I'm lucky er unlucky? You know. Did they list all of the parts that were replaced on your trans? Maybe if I had all of the information in hand when I came in they might actually do something for me.

Another peave off subject is the factory CD player or the ghost in my car. At times (4 different times to be exact) the volume starts to ramp up and down at will while displaying the volume level in conjunction. The dealer said they have to see it in order to replace it. Same thing again, pretty weak if you ask me. As if I like to go without my car for a day or two and drive around in some cheesy rental only to get my car back in exactly the same condition because it wouldn't act up for them. I guess it's just the principal of the matter.

Anyway.....I am curious about the actual parts that failed in the trans to cause this issue.

Thanks alot
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Old 02-22-2002, 11:39 PM   #12
jrotten
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Default Tranny Parts

skosick, I haven't actually gotten a receipt from the dealer yet as I had a trusted friend pick the car up for me when I was out of town. All they told me was that they replaced first gear and the first gear synchro. I have no idea if there are any related parts that would have to be replaced with those. You know, it really is worse that your problem is so intermittent and not easily duplicated. And of course you don't want some clown just driving the thing around "hoping" to duplicate the problem. That's a tough call. About all I can suggest is you print all similar complaints from this thread (including your own) for future reference if need be. You could even bring them to the dealer to put them on notice that such a problem exists even if you don't intend to pursue it any further at this point. In my earlier thread, I said that they kept my car initially to more or less open up the tranny up "and take a look." You should have that option if you feel the need. My problem seems to be resolved and I couldn't be happier with the car. Well, I hope this problem hasn't totally soured you on the car as they really are a great car overall. Good luck.
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Old 02-28-2002, 04:04 PM   #13
OnTheGas
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Default Intermittent Popping Outta 1st Gear

Like skosick, I have been suffering from intermittent popping outta 1st gear... probably a half dozen times or so at 16k miles... It only happens in 1st gear, off-throttle, going down relatively steep hills. Where I live, I rarely, if ever drive down steep hills in 1st gear, but I do make occaisional trips into the local mountains, which is where I have noticed this problem.

I have an appointment on Monday w/the dealer for a CEL, I'll have them address this issue as well... I'll let this thread know how it goes.

jrotten & everybody - Thanks for following up w/this thread regarding your experiences...
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Old 03-04-2002, 10:33 PM   #14
jrotten
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Default Receipt

Just wanted to let everyone, particularly skosick, know that I do have a receipt for the repair. Unfortunately, I'm on the road for two weeks and its at home, but if anyone's interested, let me know and I'll make sure I relate everything they replaced. If memory serves, there were actually about 10-12 items listed on the receipt, but I don't remember what they all were. If anyone really needs to see what the items were, let me know, and I'll have my dealer fax me a copy. Regards, jrotten.
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Old 03-04-2002, 11:41 PM   #15
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Default Re: Receipt

Quote:
Originally posted by jrotten
Just wanted to let everyone, particularly skosick, know that I do have a receipt for the repair... if anyone's interested, let me know...
I'd be interested!

Coincidently, I just left my baby at the dealership this afternoon, for CEL, AND intermittent popping outta 1st... I'm hoping they surprise me and fix my gear-bag, but I'm not holding my breath... I'm guessing they'll try to blow me off, and they'll force me to go round and round w/them about it...
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Old 03-04-2002, 11:47 PM   #16
jrotten
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I'll call my dealer tomorrow and have them fax the receipt. And they absolutely shouldn't give you the run-around. Tell them that RESISTANCE IS FUTILE. We shall overcome (and etcetera). Making note to myself to call dealer tomorrow...Now where in hell is that pen....
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Old 03-05-2002, 06:25 PM   #17
aod
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Add another person to the list that is having the problem. It first started doing it when I first got the car, then the problem went away. I figured that the tranny just had to break in a bit. Now I'm at almost 11,000 miles and it did it the other day when I was coasting downhill in a parking lot. There was a loud nasty sounding THUD, then I noticed that I was no longer in gear. I'm definitly going to tell them about the problem at my 15,000 mile service - along with the deceleration tranny noise that I hear. We'll see what happens. Unfortunately, it happens very rarely, so they'll probably write on the service ticket "Could not duplicate problem" and call it a day.
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Old 03-05-2002, 10:17 PM   #18
moogooob
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My RS did this in 5th while on cruise control.... just poped out, RPM shot up and scared the bajeabus out a me. It happened a few time after that without cruise and you could feel 5th was 'loose' so i took it to the dealer. Fixed it under warranty. 2 weeks in a buick centry loaner was not fun. But i'm glad SOA said its a free repair for me.
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Old 03-05-2002, 10:50 PM   #19
jrotten
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Default Receipt follow-up

OnTheGas, I called my dealer today about having them fax a copy of my receipt, but the Service Advisor told me he could only print a copy of the receipt once he "cashes it out" or some such nonsense. I have no idea if he was feeding me a line or not, but, as I want to stay on their good side, I didn't press the issue. However, if you can hang in there another 10 days or so until I get home again (or anyone else that might be interested), I'll post the particulars of the repair. As for you people who only have the problem intermittently (I could duplicate mine at will as long as there was a hill nearby), I would, as I've said before, print all posts on this thread for future reference, and more or less put them on notice. Keep an informal log of every time it does pop out, and include the mileage it happened at. Act as if you're preparing for a court case. Hopefully it won't be necessary. Keep your cool when putting your dealer on notice that the problem exists. Also, anyone else who's had the repair for this problem should be prepared to fax copies of their repair receipt to anyone who's having a problem getting their dealer to recognize the problem. Heck, if it helps, I'm prepared to sign a notarized affidavit, and I'd hope others would be too. We shouldn't let anyone fall out of love with their Subie, right? Our motto must be "RESISTANCE IS FUTILE." I don't say that lightly, but when I feel I'm being treated unfairly, I do indeed adopt that motto. But always keep a cool head. I've found it's always the best tactic, grasshopper. Best Regards fellow tranny popper problem people.
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Old 03-06-2002, 04:59 AM   #20
Ken-gv
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My transmission popup out of first, within the first couple thousand miles, when using engine braking, like on a hill doing 10 miles an hour or so.

I took it to the dealer, who at first could not reproduce the problem. I said that I wanted to go for a ride with the tech. We did and after quite a long test drive, he was able to make it happen.

We went back to the shop and they called SOA and at first seemed like nothing was going to happen. I went home and they called me saying that SOA had reports of a few others doing the same and that my entire tranny would be replaced, they would send the whole old tranny to SOA to check out.

They got the part in and my tranny was replaced.

I do feel like I had to firmly tell them that it popped out and that I was 'not going to take no as an answer', in as nice a way as I could and that this is the nicest car I have ever had and it shouldn't be happening...

Keep talking to them, call SOA, talk to a rep there, they should replace or repair the tranny.
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Old 03-06-2002, 02:08 PM   #21
OnTheGas
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Thumbs up Re: Receipt follow-up

Quote:
Originally posted by jrotten
OnTheGas, ...if you can hang in there another 10 days or so until I get home again (or anyone else that might be interested), I'll post the particulars of the repair...
That'd be cool. Thanks in advance!
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Old 03-07-2002, 11:14 PM   #22
OnTheGas
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Quote:
Originally posted by Ken-gv
I took it to the dealer, who at first could not reproduce the problem. I said that I wanted to go for a ride with the tech. We did and after quite a long test drive, he was able to make it happen.
Ken- thanks for posting your story... I was at my dealer today picking up my wrx after it had the ECU reprogrammed to eliminate bogus CELs.

I had told them about the tranny problem, but they weren't able to replicate it... So what I'm gonna do now is scout out some steep hills near the dealership this weekend, see if the wrx will pop outta 1st like it does when I'm in the mountains going down steep hills. Then I'll make an appointment, and go back to the dealership, and go out w/a service person from the dealership to demonstrate the prob.

So you kinda inspired me to do this, Ken, so thanks!

The service person I spoke with even gave me a suggestion of a steep hill not far from the dealership. They understand the problem, but they just need to experience it. It should be cool! I'll let ya all know!
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Old 03-09-2002, 12:50 PM   #23
skosick
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FYI - I took a tech from Auburn Subaru for a ride and was able to duplicate the problem three times in a row, on the same hill, all within 300 ft or so. The third time, the tech amd myself actually watched the gear shift lever slowly work it's way into the nuetral position. All I had to do was descend the hill in first at 10-15 mph, let off the throttle, and wait. It only took 5 seconds or so. The tech that rode with me said that he was at a recent training class on manual transmissions and the issue was brought up there without an actual fix in place as of yet (could just be that info does not move as fast as it could intercompany). I am waiting to hear from the dealership at this point. Also I think that it is related to when my trans banged out of reverse as I was backing up a hill at the same speed and let off the throttle and BANG! I'll let you know what the final word is and I'll try to duplicate the reverse issue as well. I would hate to have Subaru only replace first gear and relative components if there is more to the issue.
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Old 03-18-2002, 11:31 PM   #24
jrotten
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Default 1st gear repair receipt

Ok, as promised, here's the the parts that were replaced/repaired to stop my car from popping out first gear (sorry, no scanner):

qty: Part #: description:

1 806730042 OIL SEAL
1 806725090 OIL SEAL
1 32219AA280 GEAR HUB ASSY
3 32609AA050 INSERT SHIFTING 1-2
1 32650AA031 SYNCHRO SET
1 802618010 NUT
1 802642010 NUT
2 806975010 O-RING
1 806730041 OIL SEAL
1 32231AA740 GEAR 1ST DRIVEN
1 3265211011 RING BAULK 1
1 004403007 SUPER THREE BOND 1215
4 26101 GEAR LUBE

I'm not sure what some of those items are, but anyways, there you have it, copied verbatim from the invoice. Hope this helps anyone who's having the same problem.
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Old 04-09-2002, 01:43 AM   #25
RallyIt
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You can add one more to the list. I can make the problem happen quite often too. Same as you have mentioned above. I have already had the tech ride with me, and am schedualed to go in 4/10/02.

I'll let you know what they find.
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