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11-06-2012, 12:59 PM | #26 |
Scooby Specialist
Member#: 70151
Join Date: Sep 2004
Location: New Jersey Shore
Vehicle:2011 WRX Limited Black |
You won't be getting a new car. They'll fix it, but that's it.
Way too many ignorant kiddies on here. This isn't a broken bubblegum machine that you walk in and get an exchange. If you bitch enough SOA might give you a free oil change or extend the warranty.
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Last edited by s2ktosti; 11-07-2012 at 10:13 AM. |
11-06-2012, 01:33 PM | #27 |
Scooby Guru
Member#: 268310
Join Date: Dec 2010
Chapter/Region:
SCIC
Location: So Kali
Vehicle:2011 SSM STI saloon Church! |
Another thing OP, the short block will most likely be replaced. Don't worry about that. My buddy lost piston 4 (ringland failure) in his 2011 STi and had his short block replaced. Car runs as well if not better than it did before the replacement.
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11-06-2012, 09:15 PM | #28 |
Scooby Newbie
Member#: 335394
Join Date: Oct 2012
Chapter/Region:
NESIC
Location: Boston, MA
Vehicle:2013 WRX |
well,i'll bitch and bitch..i don't need to wait days to find out why this happened, all the mean while i am paying for something i can;t use..screw that...they can can figure out why this happened on their dime, repair the car and still sell it for what i paid for it..
another call to and from SOA awaits me tomorrow!.. |
11-06-2012, 09:22 PM | #29 | |
Scooby Guru
Member#: 97135
Join Date: Sep 2005
Chapter/Region:
NWIC
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Quote:
they WILL figure out what the problem is, and they WILL replace it on their dime. you won't get a new car off the bat. If you're really THAT upset, sell the car with rod knock, take the hit, and find something else. |
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11-06-2012, 09:34 PM | #30 | |
Scooby Specialist
Member#: 322407
Join Date: Jun 2012
Chapter/Region:
South East
Location: Greenville SC
Vehicle:2012 WRX Limited Plasma Blue Pearl |
Quote:
It sucks but hopefully I'm wrong. Good luck though. |
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11-06-2012, 09:49 PM | #31 |
Scooby Newbie
Member#: 335394
Join Date: Oct 2012
Chapter/Region:
NESIC
Location: Boston, MA
Vehicle:2013 WRX |
i hope your wrong scooby4life...and i am "dealing" with it..
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11-07-2012, 05:49 AM | #32 |
Scooby Newbie
Member#: 328527
Join Date: Aug 2012
Chapter/Region:
Tri-State
Location: philadelphia
Vehicle:2015 WRX Glaxy Blue Pearl |
I'm having the same problem with my 09 wrx with 26,000 miles on it. I got a rod knock and they said I would be good to drive it until they have a rental car available. Well after going back and fourth complaining...they finally gave me a used car they were trying to sell. After weeks not hearing back from them I contacted SOA and complained. So now their replacing my clutch and dropping in a new short block. They are also fixing my clutch assembly that goes into the firewall. It needed to be rewelded, all for free. Hopefully I'll have my car back within the next week.
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11-07-2012, 10:16 AM | #33 | |
Scooby Specialist
Member#: 70151
Join Date: Sep 2004
Location: New Jersey Shore
Vehicle:2011 WRX Limited Black |
Quote:
Grow up already. |
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11-07-2012, 11:30 AM | #34 |
Scooby Newbie
Member#: 333648
Join Date: Sep 2012
Chapter/Region:
South East
Location: Orlando, FL
Vehicle:2013 WRX WR Blue Pearl |
From my experience with dealerships, a calm, cool, understanding customer will get much further and treated much better than an angry demanding one
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11-07-2012, 11:57 AM | #35 |
Scooby Specialist
Member#: 335013
Join Date: Oct 2012
Chapter/Region:
RMIC
Location: SL,UT
Vehicle:2013 Premium WRX 5dr WRB |
Yeah keep this updated. I'm interested to see if Subaru will actually replace your car. I can understand why you would want a brand new car but if it can be easily fix by replacing a part in the engine I highly doubt they will give you a new car. The best I think they would do is extend your power train warranty for free. Did they give you free rental car to drive around while waiting for this?
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11-07-2012, 12:32 PM | #36 |
Scooby Specialist
Member#: 276209
Join Date: Mar 2011
Chapter/Region:
MWSOC
Location: Windy City
Vehicle:I am Rub Function>Form |
There is absolutely no way they will give you a new car. If rod knock is the issue a new short block will be installed and you'll go on your merry way.
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11-07-2012, 12:44 PM | #37 |
Scooby Newbie
Member#: 335394
Join Date: Oct 2012
Chapter/Region:
NESIC
Location: Boston, MA
Vehicle:2013 WRX |
S2ktosti. I can tell by your post that your a douche..I am not even close to 21. why shouldn't I be upset if a brand new vehicle ****s the bed?. I would be naive if I just rolled over and let others dictate what can or can not happen...
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11-07-2012, 12:46 PM | #38 |
Scooby Newbie
Member#: 335394
Join Date: Oct 2012
Chapter/Region:
NESIC
Location: Boston, MA
Vehicle:2013 WRX |
Moving forward. I am being very calm and rational while speaking with the dealers and SOA. they did provide an Outback for me to use.. i'll keep posting updates until this is resolved..
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11-07-2012, 12:52 PM | #39 | ||
Scooby Guru
Member#: 97135
Join Date: Sep 2005
Chapter/Region:
NWIC
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Quote:
Quote:
They'll fix it, and because its a brand new car with a warranty, they WILL pay for it. There is no question there. |
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11-07-2012, 01:50 PM | #40 | |
Scooby Specialist
Member#: 70151
Join Date: Sep 2004
Location: New Jersey Shore
Vehicle:2011 WRX Limited Black |
Quote:
A new short block isn't one of them. Maybe if you blow 2 more they'll discuss it. Next time do some research on the matter and you won't look like a child. |
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11-07-2012, 02:04 PM | #41 | |
Scooby Specialist
Member#: 335013
Join Date: Oct 2012
Chapter/Region:
RMIC
Location: SL,UT
Vehicle:2013 Premium WRX 5dr WRB |
Quote:
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11-07-2012, 02:47 PM | #42 |
Scooby Specialist
Member#: 70151
Join Date: Sep 2004
Location: New Jersey Shore
Vehicle:2011 WRX Limited Black |
If he'd have said "I know they won't, but I'm going to see if I can get them to replace the car entirely" I would have let it sit. Instead he came in here and said he's going to demand a new car and proceeded to rant.
He's entitled to be pissed, I would be. But he's not entitled to a replacement of the entire car. Long story short, if he'd have been more reasonable in his expectations he'd have gotten a more reasonable response. |
11-07-2012, 04:43 PM | #43 |
Scooby Specialist
Member#: 329252
Join Date: Aug 2012
Vehicle:2012 Subaru WRX |
How did you treat the car?
I'm wondering if this is a result of the crap stock tune. |
11-07-2012, 04:53 PM | #44 |
Scooby Specialist
Member#: 268190
Join Date: Dec 2010
Chapter/Region:
TXIC
Location: central tx
Vehicle:2005 STi |
my vote is crap tune. i agree with everyone about not receiving another new car.
although they will replace the shortblock with a new one thats all. then you need to buy an accessport and get a pro tune from a reputable tuner. and record all maintenance in a journal with receipts till warranty is over. /thread |
11-07-2012, 04:58 PM | #45 | |
Scooby Specialist
Member#: 329252
Join Date: Aug 2012
Vehicle:2012 Subaru WRX |
Quote:
Unfortunately I don't think that would matter if you messed with the tune. No more warranty. I have a TP stage 1 tune and I'm hoping that nothing ever happens to my engine. I don't want to fork out 4k for a new engine should something happen and my warranty claim being denied due to a tune. |
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11-07-2012, 05:01 PM | #46 |
Scooby Specialist
Member#: 268190
Join Date: Dec 2010
Chapter/Region:
TXIC
Location: central tx
Vehicle:2005 STi |
lol thats why you revert it back to stock map when you take it to the dealership. ive done this over fifty times, never had an issue.
Also some dealerships are cool about small modifications. most of the techs in dealerships nowadays do not check the tune of a vehicle unless you mention it or its completely obvious the car is heavily modded |
11-07-2012, 05:26 PM | #47 | |
Scooby Newbie
Member#: 331661
Join Date: Sep 2012
Chapter/Region:
Tri-State
Location: Utica, New York
Vehicle:2013 Impreza WRX Dark Grey Metallic |
Quote:
On a separate note I hope everything works out OP. |
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11-07-2012, 05:31 PM | #48 | |
Scooby Specialist
Member#: 335013
Join Date: Oct 2012
Chapter/Region:
RMIC
Location: SL,UT
Vehicle:2013 Premium WRX 5dr WRB |
Quote:
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11-07-2012, 05:40 PM | #49 |
Scooby Newbie
Member#: 321212
Join Date: May 2012
Chapter/Region:
MWSOC
Location: Naperville, IL
Vehicle:2012 WRX OBP |
hey man, it sounds like you've got the EXACT same problem as I do. I posted it about it here http://forums.nasioc.com/forums/show....php?t=2427992 , got a decent discussion going. My car is currently undergoing a teardown too and I'm waiting to hear back from the dealer. I haven't called SOA yet, I'm wondering if it will accomplish anything.
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11-07-2012, 05:59 PM | #50 |
Scooby Specialist
Member#: 281656
Join Date: May 2011
Chapter/Region:
MAIC
Location: Centreville, VA
Vehicle:2011 DGM WRX 5dr limited |
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