|
|
|
|
Thread Tools | Display Modes |
12-10-2009, 04:39 PM | #1476 |
Scooby Specialist
Member Sales Rating: (104)
Member#: 175334
Join Date: Mar 2008
Chapter/Region:
TXIC
Location: Dallas, TX
Vehicle:2003 Impreza WRX JDM v8 EJ207 WRB |
lol... wow, I just bumped onto this thread! I recently had a small transaction (thankfully) with Vivid. This is what I had ordered:
Products ------------------------------------------------------ 4 x MOTUL Motylgear 75W90 Transmission Fluid 1 Liter (317011) = $43.96 1 x MOTUL Gear Box 80W90 Transmission Fluid 1 Liter (317211) = $14.99 ------------------------------------------------------ Handling Fee: $0.00 Sub-Total: $58.95 Vivid Racing Shipping (1 x 13lbs) (Ground): $19.25 Total: $78.20 and this is what came in the box: ... they shipped only 1 bottle of the MotylGear, and 3 bottles of Gear300 (which I did NOT order). Granted, it worked out for me, as they are the same viscocity, and Gear300 is actually full synthetic, works very well on Subaru trannies and cost $5 dollar more per bottle... but it easily could've been the other way round. I didn't mess with trying to call or return the items, as I was in hurry to change out the old oil... so not sure how that process would've gone.
* Registered users of the site do not see these ads.
|
12-21-2009, 08:20 AM | #1477 | |
Scooby Specialist
Member Sales Rating: (28)
Member#: 82391
Join Date: Mar 2005
Chapter/Region:
MWSOC
Location: Lou. ky
Vehicle:08 OBP Sti |
Quote:
Be glad your not returning it to them $$. |
|
09-17-2010, 08:19 PM | #1478 |
Scooby Newbie
Member Sales Rating: (5)
Member#: 251903
Join Date: Jul 2010
Chapter/Region:
NWIC
Location: IshQUAHHH
Vehicle:2002 Impreza RS PSM |
F... 3 weeks ago i ordered some struts from them (how didn't i see this thread?) They charged me a $5 mishandling fee. Well, as it turns, they did NOT have it in stock. And we countinuously called untill they gave us a tracking number. Well, they are shipping from kyb, to them and are now shipping them to us. WTF! I called them, even emailed the owner. All I asked for was that upgrade my shipping to overnight, since it's their own fault they dont keep their products in stock. Well, they're not gonna do it. They offered to refund my shipping, but that means I still need to wait another week before my parts arrive (let's hope they're the right ones too). I know i'm NEVER doing buisness with VividRacing again.
|
11-05-2010, 11:33 PM | #1480 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 257798
Join Date: Sep 2010
|
Hi, Im from Kuwait and a friend of mine has a porsche 997 and is on the 6speed forum. take a look at this
http://www.6speedonline.com/forums/9...t-i-found.html http://www.6speedonline.com/forums/9...-see-pics.html Ive seen his headers first hand. I welded them back up so theyre somewhate useable till he gets a new set. his lesson cost him almost 15 grand in parts. and almost the same in labor.\ |
12-19-2010, 07:41 AM | #1482 |
Scooby Specialist
Member Sales Rating: (3)
Member#: 260868
Join Date: Oct 2010
Chapter/Region:
South East
Location: Lake Worth, Florida
Vehicle:2011 STI White |
They have been good to me. Jim Rimmer is a sales consultant that I talk to directly. He has been on top of getting mentracking numbers and making sure it is me making the order. I love the Bill Me Later availability. I get six months of no interest. And stays on the DL from the wife :X NOTE to other shops, get bill me later!!! I think business for the other shops will fly through the roof too.
The only issue I do have is that they won't ship to my office. That is annoying and I believe other shops are the same. I understand the issue of fraud though so I deal with it. |
01-24-2011, 05:11 PM | #1483 |
Scooby Specialist
Member Sales Rating: (21)
Member#: 260866
Join Date: Oct 2010
Chapter/Region:
Tri-State
Location: N.Bellmore N.Y.
Vehicle:2004 Impreza STi Blue |
They lost me as a customer! For a $12 lug nut end cap, 40 minutes on hold; I hung up and called again trying to get Management on the line for some help...call back again, Who picks up? The knuckle head I was holding for in the first place. What does he say to me? "No one told me you were holding for me?" I call RavSpec and in less then 2 minutes I have my Volk formula lugnut end cap ordered and ready to ship. Thanks Mark. Vivid racing you've lost a good customer. 2-Subies rex-STi, 1-5 series touring, 1-FD .
|
01-24-2011, 06:49 PM | #1484 |
Scooby Guru
Member Sales Rating: (14)
Member#: 157348
Join Date: Aug 2007
Location: OOoOuuUUUGGGHH!!!!!
Vehicle:I Thlammed My Penith in the Car Door |
Vivid was banned from NASIOC for being such sacks of **** - the only vendor to ever be banned. Why do people keep going to them?
|
03-04-2011, 12:49 PM | #1485 |
Scooby Specialist
Member Sales Rating: (19)
Member#: 230272
Join Date: Nov 2009
Chapter/Region:
NESIC
Location: Reppin the 508 & 850
Vehicle:07 STi WhiTe |
Don't ever use Vivid Racing !!!!!!!!
Here is my short-er version of how they porked me over
I called and spoke to Jade a couple days ago in RE: an APR wind splitter I saw on their site. On the site it's listed as $306 and there is a coupon code for $10% off making it $275.40 then add in shipping. I called and spoke to Jade, he quoted me $325.40 shipping included. I agreed, gave him my card # & shipping info and we made the deal. Jade called me that night to confirm that my car was a WRX and not an STi and said it would be a couple days & I would have it. My card was charged the $325.40 on the 3rd. I got this email on the 3rd: I just got a call from APR Performance, they are telling me standard shipping is $124 for this item. Did you want to continue with the order? Jade Campbell Performance Specialist [email protected] 480-966-3040 x236 Vividracing.com I said: but you quoted me a price and I agreed??? I'm at a loss for words, and feel as if you should have to stick to your quote. Jade: I would love to stick to my quote on shipping but shipping has to honestly be paid either way, so us eating the shipping and giving 10% off would actually end up costing us money on the transaction. Normally the shipping is $50 but APR said for this specific splitter its more because of the size. me: Well, I have been looking at several websites and the highest shipping on this splitter I have found is $65. I honestly don't think this is right, you gave me a quote, we came to an agreement and I gave you my card number - there shouldn't be anymore discussion about it. Honestly, you would call me back and say great news - we charged you $20 to much for shipping so were going to refund you the money would you??? It's the same thing and not the way to do business. I have 2 WRX's and this puts a bad taste in my mouth for any future dealings with Vivid Racing. Jade: Give me a call when you get a chance. I would be MORE than glad to sell you this part and get it on your WRX so you can be happy, but again this is what APR is telling me the shipping cost is, you are more than willing to call them yourself and inquire about the splitter and see what they would charge you for shipping cost. Ill go ahead and refund the full amount back to your credit card so I wont have a hold on your money, until we can agree on what to do about this. ME: If you charged my card it just proves my point that we had a deal. Im not going to argue with you anymore on this, I went against a lot of reviews saying your company is terrible to deal with and I should not have. Credit my account back tonight, as I found it on rally sport direct in stock $324 shipping included. heres the link - and no one else is charging that kind of shipping! not happy but it is what it is http://www.rallysportdirect.com/APR-...-WRX-2008-2010 Jade: Sounds good ill have the refund processed tomorrow as my accounting is out Obviously I don't think this is right, and if you quote someone a price & charge them - you should have to honor that price. I called and spoke to Shawn a customer service manager and he told me pretty much sorry about my luck they can't sell it to me for that price because they would lose money...sorry for the mix up I tried to reason with the guy, and I even told him that I have 2 WRX's and buy a lot of parts, and that I was going to put them on blast with all the forums but he didn't care. I guess Vivid Racing has enough money and doesn't need my business EVER |
11-15-2011, 07:58 PM | #1486 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 301091
Join Date: Nov 2011
|
I agree don't buy from vivid racing
I wish I had found this thread awhile ago it would have saved me the trouble:
I purchased a Agency Power Exhaust System from Vivid Racing for my 2009 Porsche Boxster S 987 Gen II with DFI. A representative from Vivid Racing stated it fits this specific make and model vehicle. Turns out it does not, fitment is different for Gen I and Gen II cars. I contacted Agency Power and received confirmation about this from a rep named Matt Jobin, "We have not installed one of these on a 987.2. This is designed to fit the first Gen 987" I had the exhaust professionally installed and the installer modified the exhaust for fitment (shortened the pipe leading into the resonator) This of course makes my problems with the product more complex. The installer made the fitment without my knowledge, however the product should have never required specialized fitment. My complaints: The exhaust has signifiant drone and reverberation, it is not fine for daily driving as advertised by Vivid Racing. Additional cost I incurred for installation, an additional 1.5 hours of shop labor time. I contacted Dan Mermelstein from Vivid Racing who was very unhelpful and shrugged the issue off, stating I received a discount on the exhaust (apparently discounts mean no customer service) and that the exhaust is modified and no longer his problem. This is their problem as their sales rep stated it fits Gen II cars when in fact it does not. The exhaust was incorectly advertised and therefore certainly Vivid Racings problem. Further research shows that Vivid Racing and Agency Power are the same company. Under no circumstance should this exhaust have been sold to a 987 Gen II owner when Agency Power had never even tested the product on the vehicle. I am very displeased with the customer service and how the issue has been handled by both companies. I would recommend anyone considering purchasing from Vivid Racing make your decision carefully as they will not provide you acceptable service if you have issues with their products. |
08-06-2012, 02:15 PM | #1488 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 323606
Join Date: Jun 2012
Location: Chandler
Vehicle:2011 WRX SWP |
vivid racing just whole bunch of scammers. Never deal with them, and they will always have a lot of reasons to delay your services, shipping. Stay away from them if you love your car
|
08-06-2012, 09:30 PM | #1489 | |
Scooby Newbie
Member Sales Rating: (2)
Member#: 305528
Join Date: Jan 2012
Chapter/Region:
BAIC
Location: San Francisco
Vehicle:2011 WRX Black |
Quote:
That is called a bait and switch, my friend! |
|
08-11-2014, 10:11 PM | #1490 |
Scooby Specialist
Member Sales Rating: (17)
Member#: 207584
Join Date: Apr 2009
Chapter/Region:
SCIC
Location: Santa Clarita
Vehicle:2016 Audi S4 USB |
Sorry to bump an old thread but I also have had a bad experience with Vivid. Ordered Status racing side mounts and a status racing slider for my Ring GT through Import Image. I received an email from IIR the next day asking which model seat this was for. About a week later I don't get any update on shipment so I followed up with IIR who was waiting for more info from Vivid. Got my order last thursday only to find out they sent the wrong slider. Instead of getting a Status slider I received an OMP slider. I sent an email over to IIR and Vivid/Agency Power. Billy at notified Anthony at Agency however I still haven't received any response to this. I love the quality of my Status seat and am very excited to put it in however I will definitely be avoiding Vivid/Agency Power in the future.
|
05-28-2016, 04:15 PM | #1492 |
Scooby Specialist
Member Sales Rating: (9)
Member#: 57064
Join Date: Mar 2004
Vehicle:2008 STi IAG built HTA86 E85 Kel272s Cos IM |
wow it's 2016 and vivid is still ripping off people You'd think by now vivid would come as an absolutely despicable company 1st result on google
|
06-13-2019, 08:12 PM | #1494 | |
Street's closed, pizza boy
Member Sales Rating: (27)
Member#: 17301
Join Date: Apr 2002
Chapter/Region:
MAIC
Location: NoVA
Vehicle:2018 Focus RS 2006 Evo #17 STU |
https://www.vividracing.com/blog/top...ford-focus-st/
Quote:
|
|
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Kingpin Performance (unregistered vendor: please read the whole thread) | memphisjames | Vendor Reviews | 2804 | 07-25-2010 05:55 PM |
Immigration Reform - where can I read the whole thing? | INFIDEL | Political Playground - Chaotic Neutral Edition | 3 | 05-18-2006 12:00 AM |
Read the whole thread.... | WRX02WRB | Off-Topic | 21 | 07-27-2005 05:47 PM |
Someone please explain the whole "digital lifestyle" thing to me... | WHTWRX | Off-Topic | 14 | 10-20-2004 04:47 PM |
This is why you should read the WHOLE story | sonicblue | Off-Topic | 2 | 06-04-2004 12:09 PM |