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Old 04-02-2014, 04:51 PM   #1
slava from goshen
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Default zurich, any experince?

Bought 2014 wrx limited last week. Dealer has 10 year/100k bumper to bumper zurich warranty. They are saying that its better than oem. Anyone dealt with zurich before?
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Old 04-02-2014, 05:12 PM   #2
G-Omaha
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Dealer likes it because they can buy a policy for under $300 and resell it to you for over $2k. Go with the Subaru plan, it is better and likely to cost you less (7 year, 100k miles @ $1,400/$1,600 (for WRX) or less without any deductable).
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Old 04-02-2014, 08:05 PM   #3
slava from goshen
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Dealer makes it sound like he doesn't get much $$ and is looking out for me (that's bs obviously lol) better than Subaru warranty but I didn't get a policy or anything.
I never buy any warranties and this time I got suckered into it. Think the fact that I live 3hrs away and they held us there till midnight. Guy just threw papers on the table and rushed thru it all. I hate buying from dealer. I got there at 6pm and knew exact vehicle that I wanted before I got there.
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Old 04-02-2014, 10:48 PM   #4
MD04WRX
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Zurich is overall is a good insurance company. I've done work for them before on the auto collision insurance end. Having said that, I have no experience with the warranty side of their business.
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Old 04-03-2014, 06:24 AM   #5
Knotsure
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Get your money back ASAP. 10 yest 100k and nothing in writing? Um - sure. Gotta bridge in Brooklyn. Once you get your hands on something, check the exclusions, replacement parts, etc.
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Old 04-03-2014, 10:52 AM   #6
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If you're planning on doing any mods, don't waste your money on an extended warranty.

If you want an extended warranty, go with factory, not aftermarket.
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Old 04-03-2014, 11:10 AM   #7
slava from goshen
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That's what I figured. Guy kept saying that there is no exclusions, 100% covered with oem parts and they don't care if I have intake/exhaust or basic mods. I asked for that info in written form. Guess it's in the mail.

How do I get Subaru warranty?
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Old 04-03-2014, 12:01 PM   #8
T_Racer69
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I sell Zurich warranties here at my families dealership. We are used only, but have had great success with Zurich. Despite what a lot of people believe, most dealers are making TEXA$ on a Zurich policy. Yes we make some, but not a lot. But every dealership may vary, take it as you will.

Check which level you have. If it is is the Comprehensive, it is a pretty solid coverage. There are exclusions, but any policy, whether factory or aftermarket, should be fully read and understood to know precisely what is covered and what is not.

The nice thing about Zurich is if it is a covered repair, they pay the repair shop over the phone with a credit card once the repair is completed. No out of pocket and fight with them to get it back later. We actually had a shop call and tell us that is they needed a recommendation he would recommend them as they are the easiest he has ever dealt with.

Just my .02. Good luck with your new car!!
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Old 04-03-2014, 05:15 PM   #9
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^^couple of ??'s as my brother had Zurich nightmares. Do they still only agree to 'used' or 'non-factory' reman parts under the guise "well, your failed part isn't new"? Also, he had low compression in his engine. Was told that at 92+k, low compression was 'normal wear' with mileage that high and wasn't covered. Thus, I specifically asked about that b4 buying the Added Security Plus warranty on my Suby's. Was shocked how many other dealer programs had that lingo...
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Old 04-03-2014, 05:42 PM   #10
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Quote:
Originally Posted by Knotsure View Post
^^couple of ??'s as my brother had Zurich nightmares. Do they still only agree to 'used' or 'non-factory' reman parts under the guise "well, your failed part isn't new"? Also, he had low compression in his engine. Was told that at 92+k, low compression was 'normal wear' with mileage that high and wasn't covered. Thus, I specifically asked about that b4 buying the Added Security Plus warranty on my Suby's. Was shocked how many other dealer programs had that lingo...
Any aftermarket warranty company is going to use used, oem reman, or aftermarket parts. It's the nature of the beast. If not they would want to apply betterment. I'd rather have them pay for a good used transmission, or a reman trans, that have to pay 50% betterment out of pocket for a new one. Plus, you would be surprised to find out how many OEMs only sell reman replacement parts for engines, trans, power steering parts, etc.

You really need to look at these policies as an insurance policy and not a warranty. When you are in a car accident you get used, reman, and aftermarket parts, these policies work the same way.
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Old 04-03-2014, 05:59 PM   #11
Knotsure
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I hear you. Thus I only buy OEM. With the Subaru Added Gold program only new parts. I think they do reman alternators or something but the same that is on the factory warranty. I looked at a link on one of these threads that was to a rip-off website. At least with the OEM plan, they aren't going to up and leave. Also found other people on here having a good experience ;-) with Subaru's OEM plan so I'm sticking with it. Never break down when there's $$'s in the bank, you know?
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Old 04-03-2014, 07:46 PM   #12
slava from goshen
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Thanks for info. Still trying to decide if I should cancel.
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Old 04-03-2014, 08:36 PM   #13
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Quote:
Originally Posted by slava from goshen View Post
Thanks for info. Still trying to decide if I should cancel.
how long do you have? Might be good to get the contract so you know, you know?
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Old 04-04-2014, 11:06 AM   #14
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We deal with sas, zurich, and fidelity. Obviously Subaru is good. Zurich and fidelity are basically just as good. We really never have any issues getting things covered. Sometimes they actually send out an adjuster to take a look at things on bigger jobs but haven't gotten a no from them.
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Old 04-04-2014, 12:05 PM   #15
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I have dealt with Zurich numerous times and have never had an issue with them.
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Old 04-04-2014, 12:42 PM   #16
Anida
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Quote:
Originally Posted by Knotsure View Post
how long do you have? Might be good to get the contract so you know, you know?
Usually with the extended warranties you can cancel them at any point. You will be refunded for a pro-rated amount depending on how long you have had the warranty. (there might be a 30 day window to avoid the pro-rated amount, but you'd have to look at the agreement).If you have a loan on your vehicle and you financed the extended warranty in your loan the refund will go to your lender.
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Old 04-04-2014, 05:15 PM   #17
Knotsure
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Thanks Anida. I was just 'encouraging' the OP to get a copy. There's no way to know anything unless they have that.....
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Old 04-07-2014, 08:40 AM   #18
slava from goshen
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Thanks for the help.
Waiting on the policy rules. It's been mailed. Still can't decide lol.
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Old 04-07-2014, 08:41 AM   #19
slava from goshen
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I do plan on going stage 1 with Cobb intake and some sway bars. So with that said, car will have some light mods.
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Old 04-07-2014, 02:11 PM   #20
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Quote:
Originally Posted by G-Omaha View Post
Dealer likes it because they can buy a policy for under $300 and resell it to you for over $2k. Go with the Subaru plan, it is better and likely to cost you less (7 year, 100k miles @ $1,400/$1,600 (for WRX) or less without any deductable).
Yep I took that advice from the G-Man talked to his contact. No bs no nonsense over the phone got my plan nice and quickly
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