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Mid Atlantic Impreza Club Forum sponsored by Annapolis Subaru |
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01-18-2007, 08:42 PM | #1 |
Scooby Specialist
Member#: 78703
Join Date: Jan 2005
Chapter/Region:
MAIC
Location: Ashburn
Vehicle:2004 WRB STi |
My VIP garage experience....
just thought i would share this simple experience....because everyone is looking for great customer service...
just letting you know about an awesome shop in the Nova area. They are located right behind the Best Buy near Dulles Town Center Mall. Anyway...on to the story. I bought some coilovers on a wednesday night and left marti (co-owner of the shop) a voicemail to see if he could squeze me in before i went back to school that friday afternoon. To my surprise he was able to get me in Friday morning. The service was aweseome. Everyone there was really nice and cool. They really made me feel like an important customer....which is hard to come by. They did an excellent job on the coilover install and called me throughout the day to let me know how things were going. After the install was complete they let me back in the shop to check the height and settings just too make sure i was happy. THEN 3 hours after i left the shop Marti called me back again just to check again to make sure everything was ok. NO shop has ever done that to me. These guys are really good. I have used them in the past and will continue to use them more in the future. I would highly recommend them for any install you may have. The price cant be beat and the service is the best i have experienced by far in Nova. Brian
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01-18-2007, 09:43 PM | #2 |
Scooby Specialist
Member#: 44771
Join Date: Oct 2003
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o_0 hrm..
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01-18-2007, 10:00 PM | #3 |
Scooby Specialist
Member#: 134943
Join Date: Dec 2006
Chapter/Region:
MAIC
Location: Oakton
Vehicle:94 SW2, 95 SW2 9(?) Lemons Car |
Do they/did they corner balance?
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01-18-2007, 10:08 PM | #4 |
Scooby Newbie
Member#: 78074
Join Date: Dec 2004
Chapter/Region:
MAIC
Location: NoVA
Vehicle:2005 STi Aspen White |
glad to hear good things out of them keep it up martin
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01-18-2007, 11:23 PM | #5 |
Scooby Specialist
Member#: 112854
Join Date: Apr 2006
Chapter/Region:
MAIC
Location: VA
Vehicle:2009 IS-F 2014 Forester XT |
Just be sure to turn right around if you hear what sounds like bolts falling off your car onto the ground, as you pull away from their shop! They botched both installs on my car. First was the short shifter install that wouldn't stay in 2nd, 4th, or reverse. Once I turned around and had that resolved, I went on my way. I also had them install an uppipe at the same time, and I noticed shortly after that I had a significant exhaust leak. Took my car to a shop and lifted it up to realize that 2 of the 6 nuts that hold my downpipe on were not there!
Last edited by wrxnova1; 01-19-2007 at 07:11 AM. |
01-19-2007, 12:39 AM | #6 |
Scooby Guru
Member#: 113734
Join Date: Apr 2006
Chapter/Region:
South East
Location: Charleston SC
Vehicle:2023 FL5 Type R Subaruless |
shoot knocked out my coilover install in under 2hrs, glad to here about another quality shop in the Area
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01-19-2007, 02:55 PM | #7 |
Scooby Specialist
Member#: 81725
Join Date: Feb 2005
Chapter/Region:
MAIC
Vehicle:73 zcar amidst ls2 swap |
i'd only expect corner weighting from element or race comp at this time, I'm sure andrewtech would be willing to offer it as well if requested
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01-19-2007, 04:29 PM | #8 | |
Scooby Guru
Member#: 26638
Join Date: Oct 2002
Chapter/Region:
MAIC
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Quote:
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01-19-2007, 04:31 PM | #9 |
Scooby Specialist
Member#: 131460
Join Date: Nov 2006
Chapter/Region:
MAIC
Location: Aldie/Reston, VA
Vehicle:2005 STI SR55'd w/ 44mm ewg! |
Yeahhh you're my buddy Brian,but they're shady. They were talking to me for weeks about using my car as their "project" car and said they were going to hook me up with this and that. We talked about doing different set ups for weeks on and end, then they flaked on me. WTF?!
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01-19-2007, 05:50 PM | #10 |
Scooby Specialist
Member#: 115420
Join Date: May 2006
Chapter/Region:
MAIC
Location: Mountains
Vehicle:Its like a STI..... but it doesn't break |
Weak!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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01-19-2007, 08:07 PM | #11 |
Street's closed, pizza boy
Member#: 17301
Join Date: Apr 2002
Chapter/Region:
MAIC
Location: NoVA
Vehicle:2018 Focus RS 2006 Evo #17 STU |
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01-20-2007, 09:10 AM | #12 |
Scooby Newbie
Member#: 108569
Join Date: Feb 2006
Chapter/Region:
MAIC
Location: Dillsburg, PA
Vehicle:04 STi Blue |
Marti is a good guy and a friend of mine. His GSX is my old car too.
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01-20-2007, 09:26 AM | #13 | |
Scooby Specialist
Member#: 131460
Join Date: Nov 2006
Chapter/Region:
MAIC
Location: Aldie/Reston, VA
Vehicle:2005 STI SR55'd w/ 44mm ewg! |
Quote:
Cool, that still does nothing for the 3 weeks he wasted of mine "piecing" together a turbo kit for me. Talking about it every day, then flaking on me and ignoring someone he barely knows...great customer service what?!? |
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01-20-2007, 02:17 PM | #14 |
Scooby Newbie
Member#: 89698
Join Date: Jun 2005
Chapter/Region:
MAIC
Location: NoVA
Vehicle:2002 WRX PSM |
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