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10-13-2008, 07:44 PM | #26 |
Trust no one
Moderator Member Sales Rating: (0)
Member#: 11170
Join Date: Oct 2001
Chapter/Region:
Tri-State
Location: NYC
Vehicle:02 RAV4 MT 15 WRX/11 CRZ |
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02-28-2009, 09:29 PM | #27 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 202956
Join Date: Feb 2009
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I am digging up this old post, just purchased a 2009 OB SE from David N
(works with Joe in the internet side) at Carter Subaru and everything went awesome. Dunno but Dan the finance guy was awesome as well, he gave me the lowdown fast and explained all the warranties available. I was looking at suby's back for several years and finally jumped on Carter and very please with their sales and finance teams. So 2 thumbs up and I also will back carter with my business. laters |
03-03-2009, 12:19 PM | #28 |
Scooby Newbie
Member Sales Rating: (1)
Member#: 204203
Join Date: Feb 2009
Chapter/Region:
NWIC
Location: Seattle, WA
Vehicle:2009 STi |
I purchased a new 2009 Impreza WRX STi from Joe Spitz at Carter Subaru and it was a smooth low pressure experience. Travis handled the paper work and did a good job.
They will be getting my future business. |
03-14-2009, 09:01 PM | #29 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 205659
Join Date: Mar 2009
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I had a terrible experience with carter subaru! In 2003 i bought a brand new legacy outback wagon. the car is a lemon! it now has approx 85,000 miles on it and the head gasket has gone out twice- which i have never had happen once let alone twice!- the computer system crashed and had to be replaced. the mechanics at carter have made mistakes when servicing my car and carter has refused fix the mistakes / reimburse me for having the mistakes fixed elsewhere. Stay away from carter subaru. they sell defective products, employ mechanics that dont know how to repair subarus, and the customer service is the worst. one thing carter subaru did was lose a life long fan and loyal subaru customer. my advice is to avoid carter subaru like the plague, you will be better off for it.
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10-22-2009, 09:15 PM | #33 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 227677
Join Date: Oct 2009
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i'm helping a friend with head gaskets and ran into a situation....i'm sure i've done absolutely everything to the T and it won't start....thats how i found this place....i called Carter Subaru and the service guy and he was short and flipant filled with *i don't know*s and abolutely worthless.....my answer was easy....hang up....he doesn't know anything.....according to him....i'll be happy to get this subaru done.....and if the service dept of carter is as good as its employees....i won't be buying anything there
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12-06-2009, 12:58 AM | #34 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 98949
Join Date: Oct 2005
Chapter/Region:
NWIC
Location: Newcastle, WA
Vehicle:2010 WRX 5-door Black |
Ordered a 2010 WRX hatchback from Joe Spitz at Carter.. He gave the lowest price in the area. No pressure sales approach.. if you know what you want and you want it at the most competitive price. Go see Joe at Carter. He'll hook you up. Ordered my car 11/3/2009 and picked up on 11/24/2009. Awesome sauce.
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12-10-2009, 11:12 PM | #36 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 232121
Join Date: Dec 2009
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I think some of these praise posts for Carter Subaru are coming from Internet Sales Manager David North under different names. He's doing it over at SubaruOutback forums as well.
I'll never shop Carter Subaru because they managed to talk down to me before I even stopped in. When I input my information I put a real email but preferred not to disclose my phone number or name on their "Car Finder" feature. It did not return search results but instead entered me into their contact database. Not a big deal until... -----Original Message----- From: Carter Subaru To: Sent: Sat, Dec 5, 2009 10:16 am Subject: Customer Number[xxxxxxxxx] David North@Carter Subaru in Shoreline No Name.....No Quote! David North Fleet/Internet Sales Manager Carter Subaru (in Shoreline, Seattle) 425-753-9294 Mildly amused at this guy's smarmy tone, I responded: Dumb website that signs me up for spam instead of returning search results when I input information, no business! I figured that would be the end of it. UNTIL... -----Original Message----- From: Carter Subaru To: Sent: Thu, Dec 10, 2009 8:55 am Subject: Customer Number[xxxxxxxx] David North@Carter Subaru in Shoreline Serves you right.......use your real name for real results.... I would totally have considered this dealership as a source for my next car, lack of search results notwithstanding, until the sales rep decided to lecture me about the horrible offense of not dumping all my personal information into a nameless faceless database for his sales contact convenience. With this type of anti-customer service attitude, where the internet sales manager is put out that I didn't follow their process EXACTLY right rather than treating me politely as a potential customer I wouldn't even consider walking through the door. |
12-16-2009, 03:43 PM | #37 |
Scooby Newbie
Member Sales Rating: (1)
Member#: 232177
Join Date: Dec 2009
Chapter/Region:
NWIC
Location: Woo'Ville/The LV
Vehicle:I <3 5" SRR Louboutins |
I would never recommend Carter to anyone! I went here looking while searching for my first Subaru and brought along a friend who knows them very well. They tried to sell me an STi sitting front and center....which also had a flat tire and its wheels on backwards!
The salespeople at Chaplins were MUCH nicer! |
12-23-2009, 05:03 AM | #38 | |
Scooby Specialist
Member Sales Rating: (0)
Member#: 117850
Join Date: Jun 2006
Chapter/Region:
NWIC
Location: Redmond
Vehicle:2019 Stinger SWP |
Quote:
carter was incredibly rude to me also! they pretty much ensured that i, and anyone i ever talk to, will never go to carter. even eastside wasn't that bad to me -- eastside was sleazy, but never rude. chaplin's salespeople are almost disturbingly laid back. |
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12-24-2009, 05:37 AM | #40 | |
Scooby Newbie
Member Sales Rating: (1)
Member#: 186570
Join Date: Aug 2008
Chapter/Region:
NWIC
Location: monroe,wa
Vehicle:07 black/lime green |
Quote:
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12-25-2009, 03:52 AM | #43 |
*** Banned ***
Member Sales Rating: (20)
Member#: 74792
Join Date: Nov 2004
Chapter/Region:
VIC
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You're going to have to elaborate... Most of the reviews here are positive and all you said is that they were rude. We don't know if you're partly at fault for that.
[IMG]http://img.photobucket.com/albums/v623/*************/net/8fbd5681.png[/IMG] |
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