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10-20-2005, 04:44 PM | #1 |
Scooby Guru
Member#: 4562
Join Date: Feb 2001
Chapter/Region:
NWIC
Location: Auburn, WA
Vehicle:2014 Electric Datsun 2005 Adventure van |
Any suggestions on what we can do to improve our service/sales dept's??
Hey,
Just looking for input from our customers on what we can do to improve ourselves from a sales, parts and service area. Questions comments etc...,.. please let me know. Thanks, Ben.
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10-20-2005, 04:58 PM | #2 |
Scooby Specialist
Member#: 3894
Join Date: Jan 2001
Chapter/Region:
MWSOC
Location: Royal Oak, MI
Vehicle:2002 WRX Wagon Battlewagon Black |
Lower prices on parts, or some way to get a good discount. I can order parts from other dealerships online, and they are far cheaper than what I can get at Hodges. i.e. www.subarugenuineparts.com or www.subaruparts.com ...
How about an online parts presence like these guys? |
10-20-2005, 05:09 PM | #3 | |
Scooby Guru
Member#: 4562
Join Date: Feb 2001
Chapter/Region:
NWIC
Location: Auburn, WA
Vehicle:2014 Electric Datsun 2005 Adventure van |
Quote:
If you bring in a invoice with the shipped price John will generally match it for you,and sometimes he can beat it. A set discount IMO would be a better idea though, I will bring that up at the next meeting. I do not think you will be seeing a Hodgesparts.com anytime soon though, as John hates the internet Ben, |
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10-20-2005, 05:22 PM | #4 |
Scooby Guru
Member#: 6124
Join Date: Apr 2001
Chapter/Region:
MWSOC
Location: Glendale Hts, IL, USA
Vehicle:2000 NFR AP1 S2000 '07 Honda FIT sport (5MT) |
Topless massage by nubile young virgins with 36 D's while one waits for their oil change?
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10-20-2005, 05:30 PM | #5 | |
Scooby Guru
Member#: 4562
Join Date: Feb 2001
Chapter/Region:
NWIC
Location: Auburn, WA
Vehicle:2014 Electric Datsun 2005 Adventure van |
Quote:
Sorry Jorge, I don't think that would be very PC unless we had some young hung stud here to do the same, and we don't want to see that now do we? |
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10-20-2005, 05:33 PM | #6 | |
Scooby Specialist
Member#: 668
Join Date: Dec 1999
Chapter/Region:
MWSOC
Location: Ann Arbor, MI, USA
Vehicle:2005 Legacy GT Protuned RBP |
Quote:
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10-20-2005, 06:31 PM | #7 |
Scooby Guru
Member#: 7022
Join Date: May 2001
Chapter/Region:
MWSOC
Location: Evanston
Vehicle:2001 Forester Arcadia green |
Fire that guy with the white FXT
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10-20-2005, 06:44 PM | #8 |
Scooby Specialist
Member#: 3894
Join Date: Jan 2001
Chapter/Region:
MWSOC
Location: Royal Oak, MI
Vehicle:2002 WRX Wagon Battlewagon Black |
How about one of those GT4 motion simulators in the waiting area like Subaru had at the detroit auto show?
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10-20-2005, 06:54 PM | #9 |
Scooby Specialist
Member#: 14555
Join Date: Jan 2002
Chapter/Region:
MWSOC
Location: MI
Vehicle:1995 Impreza L Baja |
If you ever get the means to do so. Buy Pizza hut, make that sales, and pizza. Keep current location for service!
Or kick the bikers out next door. Those are scarey fat men. |
10-20-2005, 07:00 PM | #10 | |
Scooby Guru
Member#: 4562
Join Date: Feb 2001
Chapter/Region:
NWIC
Location: Auburn, WA
Vehicle:2014 Electric Datsun 2005 Adventure van |
Quote:
Pizza hut for sales has actually been discussed in the past, we could really use that space AS far as the honkeytonk biker bar, thay want over a million for the building |
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10-20-2005, 07:12 PM | #11 | |
Scooby Specialist
Member#: 51452
Join Date: Dec 2003
Chapter/Region:
MWSOC
Location: Cincinnati
Vehicle:2004 Subaru WRX STi 1992 Mazda Miata |
Quote:
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10-20-2005, 07:16 PM | #12 | |
Scooby Guru
Member#: 4562
Join Date: Feb 2001
Chapter/Region:
NWIC
Location: Auburn, WA
Vehicle:2014 Electric Datsun 2005 Adventure van |
Quote:
GT4 simulator appetite on a Gameboy budget |
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10-20-2005, 07:53 PM | #13 |
Merci Buckets
Moderator Member#: 88606
Join Date: Jun 2005
Chapter/Region:
MWSOC
Location: Michigan
Vehicle:2018 Grand Cherokee Velvet Red Pearl |
My only experience there was when I was looking for a new car. I realize that there isn't a whole lot to be done for trade-in pricing, but ask the guy in charge to be a little more giving. I shopped around for the best trade-in when I was looking for a subie....and the dealership I bought it from gave me $4000 more on trade-in. Their sales department wasn't as nice, and they are farther from home...but the price killed the deal at Hodges.
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10-20-2005, 09:03 PM | #14 |
Scooby Specialist
Member#: 56332
Join Date: Mar 2004
Chapter/Region:
MWSOC
Location: Clinton Twp, MI
Vehicle:2005 STI Cobb Stg 2 |
I have had good experience with John. He matched prices for me on a few occasions. Had service done on the car twice as well and although there was a speed bump with the tranny rebuild, everything was taking care of in the end.
I did find something irritating though. When my car went back in the shop after the initial tranny rebuild mishap, it seemed that oil changes was the highest priority of each day. I realize there is a lot of money in that type of service, but being without a car for more than a week wasnt fun. I would still come back to Hodges because, Creg (service manager?) did deal with me professionally and handled the dispute fairly. |
10-21-2005, 01:43 AM | #15 |
Scooby Specialist
Member#: 48291
Join Date: Nov 2003
Chapter/Region:
MWSOC
Location: Ann Arbor, MI
Vehicle:02 EJ207RA/JDM6 Still truckin' |
I only go to hodges because the RLM owner is t3h w1n!
Nah, in all seriousness, hodges is the only place that has done work on my car that I couldn't do (tranny rebuildx2). The only addition I could think of would be a 10% nasioc discount...then I could afford my new block!! |
10-21-2005, 09:46 AM | #16 | |
Scooby Guru
Member#: 6124
Join Date: Apr 2001
Chapter/Region:
MWSOC
Location: Glendale Hts, IL, USA
Vehicle:2000 NFR AP1 S2000 '07 Honda FIT sport (5MT) |
Quote:
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10-21-2005, 11:21 AM | #17 |
Scooby Guru
Member#: 4562
Join Date: Feb 2001
Chapter/Region:
NWIC
Location: Auburn, WA
Vehicle:2014 Electric Datsun 2005 Adventure van |
:shudder: Well, at least the tits are there :vomit:
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10-21-2005, 02:56 PM | #18 |
Scooby Newbie
Member#: 75756
Join Date: Nov 2004
Chapter/Region:
MWSOC
Location: Elgin, IL
Vehicle:05' STi Crystal Gray |
There IS a remarkable resemblance their, Jorge. That's scarrrrrrrrry!
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10-21-2005, 03:24 PM | #19 | |
Scooby Specialist
Member#: 668
Join Date: Dec 1999
Chapter/Region:
MWSOC
Location: Ann Arbor, MI, USA
Vehicle:2005 Legacy GT Protuned RBP |
Quote:
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10-21-2005, 04:30 PM | #20 |
Scooby Newbie
Member#: 33650
Join Date: Mar 2003
Chapter/Region:
MWSOC
Location: Lake County
Vehicle:3005 Ford Thundercougarfalconbird |
where is this shop located?
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10-21-2005, 04:33 PM | #21 | |
Scooby Specialist
Member#: 19122
Join Date: May 2002
Chapter/Region:
MWSOC
Location: Glendale Heights, IL
Vehicle:2002 grocery getter White |
Quote:
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10-21-2005, 04:40 PM | #22 | |
Scooby Guru
Member#: 4562
Join Date: Feb 2001
Chapter/Region:
NWIC
Location: Auburn, WA
Vehicle:2014 Electric Datsun 2005 Adventure van |
Quote:
Your old man has tog ol bitties |
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10-21-2005, 04:40 PM | #23 |
Scooby Newbie
Member#: 75756
Join Date: Nov 2004
Chapter/Region:
MWSOC
Location: Elgin, IL
Vehicle:05' STi Crystal Gray |
Cooool it Jorge. Sounds like you think it was a 'serious' comment?
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10-21-2005, 04:46 PM | #24 | |
Scooby Guru
Member#: 6124
Join Date: Apr 2001
Chapter/Region:
MWSOC
Location: Glendale Hts, IL, USA
Vehicle:2000 NFR AP1 S2000 '07 Honda FIT sport (5MT) |
Quote:
It's not me you need to worry about in that exchange; hell hath no fury like a biotch scorned. Jorge (RiftsWRX) www.ProjectWRX.com |
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10-21-2005, 04:52 PM | #25 | |
Scooby Guru
Member#: 6124
Join Date: Apr 2001
Chapter/Region:
MWSOC
Location: Glendale Hts, IL, USA
Vehicle:2000 NFR AP1 S2000 '07 Honda FIT sport (5MT) |
Quote:
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