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06-23-2011, 09:42 AM | #1 |
Scooby Guru
Member#: 139955
Join Date: Feb 2007
Chapter/Region:
NESIC
Location: Boston
Vehicle:2015 Subaru STI 17Forester / 18Crosstrek |
Replacement Windshield.
There's a huge chip on my windshield and it needs replaced.
Originally the glass shop gave me the option of Carlex or UnitedLN. I looked on my car and the side windows are Carlex so thats what we decided. They called back and said Carlex is not in stock anywhere. Any other brands I should request? What is the factory Subaru glass?
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06-23-2011, 10:39 AM | #2 |
Scooby Specialist
Member#: 117776
Join Date: Jun 2006
Chapter/Region:
MAIC
Location: Moon Twp, PA
Vehicle:2011 WRX Limited 5dr WR Blue Pearl |
Call local dealer and have them get it in?
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06-23-2011, 12:11 PM | #3 |
Scooby Specialist
Member#: 241600
Join Date: Mar 2010
Chapter/Region:
Tri-State
Location: Harrisburg, PA
Vehicle:2004 WRX STi like a million whp |
I work for an auto glass company, trust me on this. Make sure you get OEM glass, ask if they carry Pilkington or PPG brand glass. Don't use that aftermarket **** from Safelite, Coast to Coast etc... OEM glass is 1/4" thick as apposed to aftermarket which is only 1/8th and they usually don't come with factory molding so you'll have leaking/delamination etc.
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06-23-2011, 03:35 PM | #4 |
Scooby Guru
Member#: 139955
Join Date: Feb 2007
Chapter/Region:
NESIC
Location: Boston
Vehicle:2015 Subaru STI 17Forester / 18Crosstrek |
I ordered the Pilkington based on the above recommendation.
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06-23-2011, 03:43 PM | #5 | |
Scooby Specialist
Member#: 138994
Join Date: Jan 2007
Location: apparently I "spread the hate"
Vehicle:2006 WRX, 6MT, 5x114 |
Quote:
If you are super picky like me remove your wipers and the plastic cowl trim before you go to the glass shop. Have them R&R the glass. If you have some touchup paint see if they will let you touch up any scratches in the window frame that they might made with their tools. Rust sucks went it starts from a place you cannot get to after the winsdshield is already in place. Then reinstall the cowl trim yourself afterwards. Some glass shop dingbat will try to wedge the new glass in under the cowl trim and screw up the trim clips or crack the new windshield. Theirs is not the right way to do it....but I guess it is the easier profit-minded way?? Also denatured alcohol works wonders on removing non-cured windshield sealent, it cannot hurt to have some handy just in case. Last edited by JarHarms; 06-23-2011 at 04:42 PM. |
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06-23-2011, 11:34 PM | #6 |
Scooby Specialist
Member#: 241600
Join Date: Mar 2010
Chapter/Region:
Tri-State
Location: Harrisburg, PA
Vehicle:2004 WRX STi like a million whp |
any good installer should remove the cowl trim but you're right some don't to try and rush the job....which is a big reason for leaking etc.
Call your insurance company and ask them for a list of preferred shops in your area. |
06-25-2011, 03:20 PM | #7 |
Scooby Newbie
Member#: 33388
Join Date: Feb 2003
Chapter/Region:
MAIC
Location: Blacksburg, VA
Vehicle:2002 WRX Wagon PSM |
I just had my windshield replaced on Friday by a Glass America installer. He was nice and did a fair job, and I asked for either Pilkington or PPG based on Nasioc comments and elsewhere. However, PPG Auto Glass is now PGW, which is what I got, and the piece is TERRIBLE! Very wavy and distorted in several areas. When driving, the white line on the side of the road looks like a zig-zag.
I'm calling Glass America Monday to see what I can do. They were right around the same price as Safelite, but unlike Safelite, GA agreed to use Pilkington or PPG glass. Cost was $240 (out of pocket discounted price), although in three different phone calls to them I never got the same price twice... |
06-25-2011, 03:27 PM | #8 | |
*** Banned ***
Member#: 16200
Join Date: Mar 2002
Vehicle:OK buy Nates beans westcoastroasting.com |
Quote:
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06-25-2011, 03:28 PM | #9 |
Scooby Specialist
Member#: 110816
Join Date: Mar 2006
Chapter/Region:
MAIC
Location: Fairfax VA. / Placentia CA.
Vehicle:USMC Semper Fi GT35 |
I had my windshield replaced by safelite, they charged 280 with mobile install next day, and used pilkington glass
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06-25-2011, 03:32 PM | #10 |
Scooby Specialist
Member#: 110816
Join Date: Mar 2006
Chapter/Region:
MAIC
Location: Fairfax VA. / Placentia CA.
Vehicle:USMC Semper Fi GT35 |
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06-25-2011, 04:27 PM | #11 |
Scooby Newbie
Member#: 33388
Join Date: Feb 2003
Chapter/Region:
MAIC
Location: Blacksburg, VA
Vehicle:2002 WRX Wagon PSM |
I mean no disrespect to either of you suggesting this method, but don't you think that:
a) If I call and tell GA the truth, they'll replace it because the piece is obviously of poor quality, and they should stand behind their work. b) If I try your method and GA decide to be sticklers and scrutinize my claim, I could get caught and be SOL or at the very least they drag the process out while they 'review' it. c) There's no way around it - what you're suggesting is fraud. I'm not a goody two-shoes, but I'd only go that way if they already screwed with me/forced my hand, and even then two wrongs don't make a right, and in this case I'd be the first Wrong. All that said, I thought PPG (now PGW) was one of the two safe bets, so I think I just got a bad piece and they'll recognize that and swap it out. |
06-25-2011, 05:03 PM | #12 |
*** Banned ***
Member#: 16200
Join Date: Mar 2002
Vehicle:OK buy Nates beans westcoastroasting.com |
good luck with that.....
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06-25-2011, 06:26 PM | #13 | |
Scooby Newbie
Member#: 272840
Join Date: Feb 2011
Chapter/Region:
International
Vehicle:2011 STI DGM |
Quote:
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06-25-2011, 06:56 PM | #14 |
Scooby Specialist
Member#: 241600
Join Date: Mar 2010
Chapter/Region:
Tri-State
Location: Harrisburg, PA
Vehicle:2004 WRX STi like a million whp |
LOL break it? really...I've only worked in the auto-glass business for a year now and even I can tell the difference between something hit the windshield and someone smashed the windshield.
Sorry that it looks wavy out of your glass, maybe you got a poorly made piece, call them back. Just FYI, they're gonna hassle you, that $200+ you paid, 80% of that is cost for the installer/materials. I've gotten price quotes on my own windshield for ****s and giggles and Pilkington glass can be bought by a shop for near $80. They're gonna bitch and tell you it's fine until you bitch back enough they come out and fix it. |
06-25-2011, 07:31 PM | #15 |
Scooby Newbie
Member#: 268750
Join Date: Dec 2010
Vehicle:2009 WRX sedan Platinum |
+1 for ppg, in my 10 plus years in auto industry, they're the way to go if ur not gonna go OEM.
I'm gonna get mine from the dealer for many reasons though: 1. Windshield wiper defroster 2. Yes, I want the subaru emblem on the windshield 3. I can get it wholesale If your as peculiar as I am, you may want to go OEM. |
06-25-2011, 08:30 PM | #16 |
*** Banned ***
Member#: 16200
Join Date: Mar 2002
Vehicle:OK buy Nates beans westcoastroasting.com |
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06-28-2011, 05:09 PM | #17 |
Scooby Newbie
Member#: 33388
Join Date: Feb 2003
Chapter/Region:
MAIC
Location: Blacksburg, VA
Vehicle:2002 WRX Wagon PSM |
I called GA Monday morning and told them the piece they installed last Friday was distorted. Without hesitation, she overnighted a new piece, a Pilkington, and the installer came today (Tuesday) and put in the new piece. No charge, no trouble, no fuss. In fact, I mentioned to the installer that I'm doing some maintenance soon (timing belt, UP and DP install, etc.) and he offered to help me and use his shop and tools, as I live in an apartment with no garage.
I think the point of this, and you can read into it what you want beyond what I type here, is that if everybody only returned items in an honest manner, we'd rarely have to worry about getting screwed or hassled by retailers and installers. The reason people do get screwed and hassled is because of all the people that return items in a dishonest manner or try to manipulate return policies, warranties, insurance, etc. to their benefit. |
06-29-2011, 07:59 AM | #18 | |
Scooby Newbie
Member#: 149724
Join Date: May 2007
Chapter/Region:
W. Canada
Location: Calgary Alberta, Canada
Vehicle:1999 leggy gt 5speed Blood red |
Quote:
this guy for best quote of the year |
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06-29-2011, 08:08 AM | #19 |
Scooby Specialist
Member#: 239150
Join Date: Feb 2010
Chapter/Region:
Tri-State
Location: Bergen, NJ
Vehicle:2003 WRX Sedan |
fyi a lot of these glass companies will price match. i saved a bundle by calling 2 or 3 places up.
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06-30-2011, 07:20 PM | #20 | |
Scooby Specialist
Member#: 197537
Join Date: Dec 2008
Chapter/Region:
Tri-State
Location: NNJ
Vehicle:06 WRX matte black |
Quote:
Ya righttttt |
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10-05-2012, 04:58 PM | #21 |
Scooby Newbie
Member#: 23369
Join Date: Aug 2002
Chapter/Region:
SCIC
Location: San Diego
Vehicle:GD impreza Silver |
Does anyone have experience with the Pilkington vs. PPG(PGW) glass. Which of these two has a better fit for a GD, esp. a 2007 Sti? I'm leaning on getting the PGW.
Also, the front Sti screen is not heated right? Thanks in advance. |
10-05-2012, 06:21 PM | #22 |
Scooby Newbie
Member#: 309124
Join Date: Feb 2012
Chapter/Region:
South East
Location: Charlotte, nc
Vehicle:12 wrx |
I have pgw on my '12 wrx, installed by safelite. No issues. The wiper heaters are black instead of the stock ugly orange.
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10-05-2012, 08:44 PM | #23 | |
Scooby Specialist
Member#: 304299
Join Date: Dec 2011
Chapter/Region:
NESIC
Location: Nor'East
Vehicle:2018 2018 sti, black 2014 Crosstrek, tangerine |
Quote:
And geez Uncle Scotty, you've out-stupided yourself on this one. |
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10-05-2012, 09:10 PM | #24 |
Scooby Specialist
Member#: 138994
Join Date: Jan 2007
Location: apparently I "spread the hate"
Vehicle:2006 WRX, 6MT, 5x114 |
I have had two Pilkingtons and they have been of good quality. I have seen PGWs that also look good. Either way you are probably in good shape, still worth looking over the glass before they start cutting out yours. The only heated windshields were WRX Limiteds with the cold weather group. The 2007 STI Limiteds might have had it as well but no standard STIs had that as an option.
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10-06-2012, 03:40 PM | #25 |
Scooby Newbie
Member#: 257921
Join Date: Sep 2010
Chapter/Region:
TXIC
Location: Texas
Vehicle:2006 Wrx SGM |
I recently had safellite replace my oem windshield after it started to crack real bad from rock chips in the past. They charged $340 and Idek what class it was but not even 26 days later the tiniest rock in the world hit my window on the highway and it cracked all the way down AGAIN. That's 2 windshields I've been through in 2 months which is ridiculous.
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