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08-01-2013, 07:48 AM | #3926 |
Scooby Newbie
Member#: 353050
Join Date: Apr 2013
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In Ohio, if you bring it in 3 times for the same problem, its considered a lemon. Sounds like you're getting close to that.
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08-05-2013, 04:23 PM | #3927 |
Scooby Specialist
Member#: 315353
Join Date: Apr 2012
Chapter/Region:
NESIC
Location: MA
Vehicle:2012 Impreza Sp Prem 5MT OBP/DGM |
Update:
So I just got off the phone with my dealership. They've had my car for 4 weeks today and they still cannot give me an estimate for when I might get my car back. I guess the cylinder heads are still on national backorder and they have no ETA for the parts to come in from Subaru. :-/ |
08-05-2013, 04:41 PM | #3928 |
Scooby Newbie
Member#: 353050
Join Date: Apr 2013
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4 weeks???? Hahahaha, I'm going on two months. I hope you like your loaner.
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08-05-2013, 04:53 PM | #3929 |
Scooby Specialist
Member#: 315353
Join Date: Apr 2012
Chapter/Region:
NESIC
Location: MA
Vehicle:2012 Impreza Sp Prem 5MT OBP/DGM |
Well, I don't know about you, but I'm not ok with going any longer without a car that I'm paying for without at least an ETA. I'm in contact with someone at SOA right now about the possibility of a buyback.
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08-05-2013, 06:12 PM | #3930 |
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Location: dear old dixie
Vehicle:2013 XV DGM! |
Go Jrobb!!
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08-05-2013, 09:07 PM | #3931 |
Scooby Specialist
Member#: 73068
Join Date: Oct 2004
Location: MD
Vehicle:2008 STI Boost Wagon 2014 Honda Accord Hybrid |
Charlie, how is your car holding up?
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08-06-2013, 06:33 AM | #3932 |
*** Banned ***
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Join Date: Nov 2011
Location: dear old dixie
Vehicle:2013 XV DGM! |
Great so far. 1800 miles +/-.
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08-07-2013, 04:26 PM | #3933 |
Scooby Specialist
Member#: 315353
Join Date: Apr 2012
Chapter/Region:
NESIC
Location: MA
Vehicle:2012 Impreza Sp Prem 5MT OBP/DGM |
So I was finally able to get through to the senior rep at SOA who is handling my case. According to her research, my engine parts are still two to three weeks out. She is looking into having them expedited if possible. I also inquired about the possibility of a buy-back. She told me it was unlikely my car would qualify for a buy back considering it is over 1 year old and has over 15,000 miles. She did, however, tell me something about some Subaru loyalty program in which she may be able to get me into a new Subaru at a discount or something like that. She said she was going to call me back tomorrow to let me know for sure about the buy-back situation.
At this point Im pretty sure I don't want another Impreza and nothing else in Subaru's lineup really piques my interest. I may just wait to get my car back after it's fixed and trade it in for a different brand. Last edited by jr0bb5; 08-07-2013 at 06:58 PM. |
08-07-2013, 05:30 PM | #3934 |
*** Banned ***
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Location: dear old dixie
Vehicle:2013 XV DGM! |
You should point out to SOA that you had made the dealer, and thus soa, aware of it well over a year ago. Didn't you?
It looks pretty clear to me that SOA'S inner policy is to delay everything, blow as much smoke up your ass as they can, and buy time so that they can turn around and blame vehicle wear and mileage for not buying back or replacing the car. |
08-07-2013, 06:50 PM | #3935 | ||
Scooby Specialist
Member#: 73068
Join Date: Oct 2004
Location: MD
Vehicle:2008 STI Boost Wagon 2014 Honda Accord Hybrid |
Quote:
Quote:
Last edited by ST Eye; 08-08-2013 at 07:36 AM. |
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08-07-2013, 07:06 PM | #3936 |
Scooby Specialist
Member#: 315353
Join Date: Apr 2012
Chapter/Region:
NESIC
Location: MA
Vehicle:2012 Impreza Sp Prem 5MT OBP/DGM |
Oh, believe me, I have already thought about that. I don't plan to walk away from this situation without compensation of some kind. At least not without a fight. I think that SOA making a couple of payments towards my car loan would be the least they could do for me.
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08-07-2013, 07:08 PM | #3937 |
Scooby Specialist
Member#: 73068
Join Date: Oct 2004
Location: MD
Vehicle:2008 STI Boost Wagon 2014 Honda Accord Hybrid |
Good luck jr0bb5, hope things work out for you. Just be persistent!
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08-08-2013, 02:22 AM | #3938 |
Scooby Newbie
Member#: 332289
Join Date: Sep 2012
Chapter/Region:
SCIC
Location: San Fernando Valley, SoCal
Vehicle:2012 Impreza Premium Dark Gray Metallic |
Been MIA from the forum for awhile. But today my '12 hatch is at 28,9XX miles and dealer started an oil consumption test. Been having to top off with at least a quart every 2k
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08-08-2013, 07:33 AM | #3939 |
Scooby Specialist
Member#: 322264
Join Date: Jun 2012
Chapter/Region:
Tri-State
Location: Webster, NY
Vehicle:2012 Impreza Sp 5sp Obs Blk Prl/Drk Gray Mtl |
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08-08-2013, 08:19 AM | #3940 |
*** Banned ***
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Join Date: Nov 2011
Location: dear old dixie
Vehicle:2013 XV DGM! |
While I agree with the point about notifying soa asap when there's a problem, they sure seem to take a year and or 20k before they start to act like they care.
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08-08-2013, 08:33 AM | #3941 |
Scooby Newbie
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Join Date: Apr 2013
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I agree. I complained about this problem since my car was two months old. They decided to take me seriously. Just after my car hit the 1 year old mark. Has anybody talked to a lawyer about this oil consumption situation? Technically they aren't breaking any laws. However when they are advertising about how reliable their cars are and they aren't even lasting a year, there could be a case there. Maybe a class action lawsuit of some sort.
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08-08-2013, 08:54 AM | #3942 |
*** Banned ***
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Location: dear old dixie
Vehicle:2013 XV DGM! |
I talked to several lawyers, the concensus was that as long as Subaru wrote that it was normal in the manual, its not considered defective.
I think the real problem lies with the SAE's decades-old acceptance of a quart per 1000 miles. Probably a car company CYA holdover from the Nader era. |
08-08-2013, 10:34 AM | #3943 | |
Scooby Specialist
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Join Date: Oct 2004
Location: MD
Vehicle:2008 STI Boost Wagon 2014 Honda Accord Hybrid |
Quote:
Also, after a year or 20k miles, you're still covered under bumper to bumper/drivetrain warranty. They aren't denying fixing it. If your engine is defective they will fix your engine. Last edited by ST Eye; 08-08-2013 at 10:45 AM. |
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08-08-2013, 10:40 AM | #3944 |
Scooby Newbie
Member#: 332289
Join Date: Sep 2012
Chapter/Region:
SCIC
Location: San Fernando Valley, SoCal
Vehicle:2012 Impreza Premium Dark Gray Metallic |
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08-08-2013, 11:09 AM | #3945 |
Scooby Specialist
Member#: 322264
Join Date: Jun 2012
Chapter/Region:
Tri-State
Location: Webster, NY
Vehicle:2012 Impreza Sp 5sp Obs Blk Prl/Drk Gray Mtl |
Hmmm, that's surprising. I was under the impression that if a 2012+ Impreza didn't consume oil from the get-go, it likely wouldn't for the life of the car (assuming the engine was maintained properly, of course).
Good luck, and please keep us posted of your progress. |
08-08-2013, 11:22 AM | #3946 |
Scooby Newbie
Member#: 353050
Join Date: Apr 2013
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Yes, that's what it says on paper. However, does a new car still drive like a new car after the engine has been torn apart or replaced within the 1st year? I wouldn't know because the dealership has been "fixing" my car for over 9 weeks now. In that 9 weeks they gave it back to me twice and both times it broke down within hours of getting it back. It's frustrating because I am meeting multiple criteria for my car to be considered a lemon except for the fact that my car is over a year old.
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08-08-2013, 11:30 AM | #3947 | |
Scooby Newbie
Member#: 332289
Join Date: Sep 2012
Chapter/Region:
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Location: San Fernando Valley, SoCal
Vehicle:2012 Impreza Premium Dark Gray Metallic |
Quote:
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08-08-2013, 11:39 AM | #3948 | |
Scooby Specialist
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South East
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Quote:
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08-08-2013, 12:28 PM | #3949 | |
*** Banned ***
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Join Date: Nov 2011
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Vehicle:2013 XV DGM! |
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08-08-2013, 12:29 PM | #3950 |
Scooby Guru
Member#: 314216
Join Date: Mar 2012
Location: ND
Vehicle:2012 2.0i Sport 5MT DGM |
No oil light. But I did just add the remainder of my oil from my last oil change (20oz) after 3000 miles of hilly/mountainous driving. I was about 1/3 the way from the low dot.
I'm 100% convinced the oil was just pushed through the pcv system because the same thing happens with my motorcycle, although the bike seems to do it at a faster rate and makes a mess of the top of my engine as it is just a filter on a hose..... There were times on this trip where I was in gear coasting downhill to maintain safe speed for 12+ miles, that is a lot of engine braking! |
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