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05-29-2012, 10:53 PM | #26 |
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That seemed to do it, I had it in the front seat this time and It worked....however I think the real issue was that I didn't have location services on for AppRadio.
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05-31-2012, 06:17 PM | #27 |
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Join Date: Sep 1999
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Screen freezes again! Now that the unit has been out longer there is more on the internet about this. Problem seems to be from the ASWC. This weekend might disconnect that and see if it works. Someone with the PAC said their's is working fine.
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05-31-2012, 06:36 PM | #28 |
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I have the ASWC and mine is working perfectly.
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05-31-2012, 09:16 PM | #29 |
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05-31-2012, 11:01 PM | #30 |
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Well I guess that rules that out. It can't be the wiring, I've double checked it several times already and I don't see how that would be affecting touch screen anyways.
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06-01-2012, 03:28 AM | #31 |
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Wow am I glad I didn't encounter any of this with mine. Sorry to hear..
Last edited by ss21; 06-01-2012 at 03:33 AM. |
06-03-2012, 09:59 AM | #32 |
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Yea, unless the screen freeze occurs after you depress a SWC button, then I can't see it being the ASWC. Hopefully Pioneer comes out with a firmware update to address the issue.
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06-03-2012, 11:39 AM | #33 |
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Well I emailed them and they said they have had reports on this problem and they were looking into to. If that means anything or not who knows. I still haven't really tried to reproduce the issue. If it happens it happens, since I'm not sure when it happens. I'll just notice it's frozen. I usually use the SWC buttons anyway and not the touch screen.
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06-05-2012, 12:18 AM | #34 |
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Ethan,
I have had the same problem. When I checked out the manual, it mentioned about a hard reset after the install. I pressed the reset button with the key in the ignition and in the off position. It cleared all of the screen freezes so far. Tonight I got an error 2 X10 or something, the ipod would not connect, disconnected the ipod, the ipod worked on its own, so I've left it overnight to see what happens. Hope the hard reset helps. I bought mine from amazon, however I made sure they would handle a return beforehand. I've saved emails from them and kept them in the loop about the issues so far. They offered me an RMA # last week if there were any more problems. |
06-05-2012, 12:19 AM | #35 |
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I have the same steering control adapters from SVXDC and it works fine, no issues with it at all.
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06-05-2012, 03:23 AM | #36 |
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I installed this unit in my 05 sti couple days ago, I encountered the frozen screen problem twice already. So, do i have to send this back and replace it?
also i connected the rear view camera, but it would not show up on the screen when i put in reverse. can anybody help me with this problem?(sorry for stealing the thread ) |
06-05-2012, 06:22 AM | #37 |
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Unless you are having other issues, I wouldn't send it back. Yes, the screen freeze sucks, but I'm sure a firmware update will fix this; however, it's totally up to you. So far I really like the HU as the interface is easy to use and is quick. I'm going to try the reset button today on my way to the office to see what happens. Fingers crossed...
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06-05-2012, 01:49 PM | #38 |
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I haven't driven the car much recently, but I'll try the reset button tonight and see if I have any issues from here on. I hope not!
On a side note, On Friday I pushed the reset button (first time ever) while I was driving and that unfroze the screen, so far last night and this morning I didnt' have any freezing issue. |
06-06-2012, 12:35 AM | #39 | |
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Quote:
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06-06-2012, 12:37 AM | #40 | |
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06-08-2012, 11:56 PM | #41 | |
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Okay, anyone got a decent idea? Any reports from pioneer other than the email I got saying take it to a repair shop? I don't see that working on a what appears to be a software problem. |
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06-09-2012, 08:13 AM | #42 | |
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So I tried your reset trick and it hasn't' frozen on me in two days, however I have also unplugged the SWC (3.5mm jack only, not the wires) after I did the reset so I'm not sure about anything yet.
Well I have been in contact with Pioneer, their tech is trying to recreate the problem, but isn't having much luck. Quote:
Last edited by Ethan; 06-11-2012 at 05:39 PM. |
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06-09-2012, 08:24 AM | #43 |
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I performed the reset and so far have been fine. Can you reproduce the screen freeze? Mine was pretty simple to reproduce and would happen in these instances:
In my eyes, due to the interaction between the HU, App Radio and iOS App, my screen freezes appear to be either a bug with the App radio app and how it handles transitions between the HU and device plugged in or it's the HU and how it interacts with the App radio app and how it handles transitions between functions. Either way, to me it seems like a firmware on the HU or App Radio app issue. Possibly a limitation of the iPhone and when it glitches the return code send to the HU results in a screen freeze. Similarly to a blue screen from Windows. |
06-09-2012, 09:04 AM | #44 | |
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In my case, there's no apps running. I have a droid phone and only an Ipod nano connected to it. I will try to disconnect the SWC and see if that makes any difference at all. Mine freezes up more when I try to use the touch screen, I've not noticed it doing anything on the SWC buttons. However it is a good point. The other option would be to disconnect the ipod cable too, and see what happens. I will email the pioneer fella and see what happens. Going direct through their support on the website seems slow at best. To me it seems more like a software issue, as I mentioned before, Pioneer want me to take it to the local repair shop, to be fair, I think that won't work either. |
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06-09-2012, 09:23 AM | #45 |
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Hmm... Android? That's definitely you're problem there. Just kidding. Seriously, just kidding.
So no apps running, just the android for phone and iPod Nano for music? Connected via 2 USB cables or is the Android connected via bluetooth only? I had the screen freeze issue before and after the ASWC, so I'm not even placing that into the equation. Whatever it is, I hope Pioneer gets their act together because iOS 6 is around the corner, so I hope the current firmware on the HU is forward compatible. |
06-10-2012, 10:47 PM | #46 | |
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Quote:
My unit has never frozen with using the SWC, always on the screen. Hopefully I hear from the tech guy, and we can work it out. I would hate to send a unit back when it is only a software bug. It has to be. It was nice to read they are aware of it, so let's hope it gets sorted soon. It has not locked up since Friday, however that will probably change tomorrow now! The nano is in USB port 1. I cannot see that making any difference though. |
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06-10-2012, 11:13 PM | #47 |
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An update on mine, I"ve had two long drives and nothing froze. On Thursday night, I did the reset that tigerdonal talks about, but I also unplugged the 3.5mm jack of the SWC. Tomorrow I'll plug that back in and see if I still have some freezes.
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06-11-2012, 12:31 PM | #48 | |
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Quote:
I've experienced no freezes this weekend, it is purely random. Our friends at Pioneer deny any issues via email again today, and want me to take it to a repair shop. Last time I did that, the old unit was there a week and did the same! Right, off to pull the SWC.... |
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06-11-2012, 05:38 PM | #49 | |
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Quote:
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06-11-2012, 06:59 PM | #50 |
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Hmm... interesting and yes, sorry I didn't mention the GPS app that I used. It's the Motion-X GPS Drive v13 with the free voice over trial. Can you ask him if there is a way to get into a service / repair menu on the 8400? This way we can check our firmware version and make sure he's running the same version.
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