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08-17-2015, 01:54 PM | #1 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 415014
Join Date: Mar 2015
Location: VA
Vehicle:2015 Impreza White Pearl |
Moore Collision Center Richmond, VA BEWARE
Took my new 2015 Impreza to Moore Collision Center in Richmond, VA after I hit a deer. Long story short. They had my vehicle for two weeks. The hood, bumper, left headlight and impact bar were replaced after I hit a deer. TERRIBLE WORK ! They even stole one of my LED bulbs from my headlight (the one that wasn't replaced). I pointed out the problems when I picked up the car. I'm supposed to take it back to the collision center tomorrow. Jimmy at the collision center never returned my call this morning like I requested so I notified Geico. The adjuster that worked with me is speaking to his supervisor today and supposed to call me back in a few hours to see what can be done. Be warned people ! Here are some pictures showing the shoddy work.
The hood picture doesn't show the spotty painting very well but you can make it out a bit. The first headlight picture is the way it should be positioned, the 2nd is the headlight they replaced. Photos can be found here: https://www.dropbox.com/photos/share...76dNPWfn0ABuaC
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09-05-2015, 09:59 PM | #2 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 415014
Join Date: Mar 2015
Location: VA
Vehicle:2015 Impreza White Pearl |
Just to update. Took my car back to this shop. They basically refused to repaint my poorly painted hood. They caused damage to my plastic molding where they removed over spray and still left globs of paint on the hood. Geico said they cannot make them remedy their mistakes. Please please do not take your vehicle here if you care about your car.
I am now going to have to pay out of pocket to get the molding replaced and hood painted correctly. |
09-07-2015, 07:48 PM | #3 | |
Scooby Newbie
Member Sales Rating: (0)
Member#: 415302
Join Date: Mar 2015
Vehicle:2016 WRX DMG |
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09-29-2015, 02:20 PM | #5 |
Scooby Newbie
Member Sales Rating: (3)
Member#: 193655
Join Date: Nov 2008
Chapter/Region:
NESIC
Location: MA
Vehicle:2015 WRX CWP |
Is their shop on Geico's recommended body shop list? If so at minimum request to remove that shop from their list.
You don't want any other people to go there anyway since they did a terrible job. |
10-07-2015, 10:42 PM | #6 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 415014
Join Date: Mar 2015
Location: VA
Vehicle:2015 Impreza White Pearl |
I'm not sure on that one.
I contacted SOA last week. They contacted the dealership and as of yesterday my car is back at the shop to get the hood painted again. |
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