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08-07-2003, 02:07 PM | #51 | |
Scooby Specialist
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Re: Sheep!!
Quote:
for whatever that's worth.
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08-07-2003, 02:07 PM | #52 | |
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08-07-2003, 03:16 PM | #53 |
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Wow, that really is two different stories.
On first glance I would lean towards going with the person not calling us SHEEP. Either JLMARX is continuing to stretch the facts as stated by Limey or Limey doesnt have all the information, or is being handed false information to come save some face on a Subaru message board. Help us out here. _____________________________________________ This is a juicy one: quote: -------------------------------------------------------------------------------- Mr. Marx neglects to tell you guys that his Sti came in last month but he was not ready to purchase and passed up that car for one in our next allocation. -------------------------------------------------------------------------------- No such information was relayed to me, and I made no such decision. The only thing that even compares to what you are saying is that about a month ago I was told my car was to arrive shortly. Then, I received another called a few days later, saying there was a "delay in the pipeline" and my car would be a couple more weeks away. __________________________________________________ _ Thats a bit different than "He passed up the car". Sounds more like you guys did this TWICE of all things. I say try and clear this up by getting the facts before you come on here and claim the problem was caused by the customer and not your salespeople(Which is what it looks like even more after your post in this thread). Cheers, The Sheep |
08-07-2003, 03:32 PM | #54 |
Scooby Specialist
Member#: 40189
Join Date: Jul 2003
Location: Portland, Oregon
Vehicle:2004 STi Silver/Silver |
Unfortunately unles you have a contract that states a guarateed delivery date and or a specific VIN# it wasn't "your" car. Morally not right, but very legal. Placing a deposit to get a specific color on an approximate date leaves things wide open for the dealer. Now if you placed you initial deposite and they updated your contract with a build #, and then again with a VIN # upon completion then they are legally wrong. Other wise they have just sold another car and your really isn't in yet. Not that what they did is right, it's not. It is however legal. Nothing the BBB can do. See what happens when you try and get your deposite back. "What do you mean non-refundable"!
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08-07-2003, 03:46 PM | #55 | |
Scooby Specialist
Member#: 18713
Join Date: May 2002
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Location: Time is the Enemy
Vehicle:06 CRV 04 STi |
Quote:
States that allow non-refundable deposits on cars are lame. |
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08-07-2003, 03:52 PM | #56 | |
Scooby Specialist
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Vehicle:2004 STi Silver/Silver |
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08-07-2003, 03:52 PM | #57 | |
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Location: Arlington, VA
Vehicle:2004 WRX STi World Rally Blue |
Quote:
There was, however, a lot of customer confidence lost. And unfortunately, the only recourse I have is to let other potential customers know about it and hopefully prevent them from the same situation. That is why I started this thread. |
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08-07-2003, 04:12 PM | #58 |
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I do beleve JLMarx 110% on this, im not the one to stereotype but, you can never beleve anyone who works at a car dealership, especially ones that read and post on here, Maestro Subaru really is just denying every claim to keep their name "Problem Free" so they can sell cars to people who are active members of NASIOC. If you owned a car dealership wouldent you want to keep your reputation problem free, even if it means lying to others about the situation?
I think thease threads are fantastic since your really weeding out the dealerships who are really unprofessional. Speaking of Stellar Performance awards, its ironic where I live, all of the dealers here who are marked with this certification are all the ones marking up extrodinary, being ******** about the whole STI situation. The dealers who are not Stellar Performance certificed are the dealers who are willing to bite the bullet, willing to make a deal under MSRP on STI's. Final say, Maestro Subaru is lying through their teeth on this one, it doesnt make sense to me to sell the car to another person when you already had a deposit on the car in the first place, maybe the way they had the paperwork made it ok to do, but its still really unethical. |
08-07-2003, 04:13 PM | #59 |
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Jerry! Jerry! Jerry! Jerry!
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08-07-2003, 04:20 PM | #60 | |
Scooby Newbie
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Location: Arlington, VA
Vehicle:2004 WRX STi World Rally Blue |
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08-07-2003, 04:23 PM | #61 |
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I think Glenn is saying we are indeed all sheep.
I assume a Jerry Springer crowd = sheep reference. Last edited by WRSport; 08-07-2003 at 04:51 PM. |
08-07-2003, 04:32 PM | #62 |
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Ohhh....
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08-07-2003, 04:43 PM | #63 | |
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Quote:
Like fists to the nose and boots to the head, at least until somone gets a chair across the face and the security team drags them back stage for more. Then the crowd chants "Jerry! Jerry! Jerry!". |
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08-07-2003, 04:45 PM | #64 |
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Guess he will need to clarify.
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08-07-2003, 04:52 PM | #65 |
Scooby Specialist
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Location: Tampabay, Florida
Vehicle:2004 STi (fuxor3d!!) 2004 Forester X |
Don't we already have a specific forum for threads exactly like this one?
http://forums.nasioc.com/forums/foru...?s=&forumid=57 I thought this specific STi forum was for factual information and question regarding the STi? edit: I see it was already posted(cross posting): http://forums.nasioc.com/forums/show...hreadid=402958 This whole thing situation so blown overboard and it sounds to me like everyone involved is full of crap to some degree. I vote that the thread be merged and moved to the appropriate forum. |
08-07-2003, 04:59 PM | #66 | |
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Quote:
If I am off base here I sincerely apologize. |
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08-07-2003, 05:29 PM | #67 |
Vendor
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Location: Florida's source for Subaru
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Yes, Istep, it is posted elsewhere.
If you look over there, you will see a similar situation that I replied to. Hopefully the gentleman who initiated the post is feeling vindicated with his public trashing of our store. We take deposits to form a que of who gets a car first until supply settles down a bit. We don't addendum the cars, and have loads of happy customers. If the gentleman had contracted on the cars the first and second opportunity, he would be an owner. He didn't. He further complicated the deal, by buying out of state at further expense to himself. This is not the forum for this discussion. We have had direct contact with this customer and offers were made to accomodate. We don't hold cars while people get their situations sorted out, we sell cars. We even had another car earmarked for this customer, but until there is payment for the car, there is no sale. This deal could have been contracted. It wasn't. The customer has already been refunded for his deposit. We wish him well in his STi purchase and I am asking that this exchange stop here and now. It's not the place for it. Let's end it now. Thanks Bill at Mastro Subaru |
08-07-2003, 05:36 PM | #68 | |
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Quote:
It is only the beginning. |
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08-07-2003, 05:38 PM | #69 |
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JLMarx: NO, not at all. The fact actually is that Mastro wouldn't match or even counter offer on a price I got from another out of state dealership for the STi. I put my name on the waiting list at the out of state dealership with the better price.
I have purchased a car from them before in the past and couldn't be happier with the purchase and post sale service I have always received but I have zero loyalty to Mastro and I'll do business with whoever offers me the best deals. The apology is accepted. Last edited by lstepnio; 08-07-2003 at 05:43 PM. |
08-07-2003, 06:21 PM | #70 | |
Scooby Newbie
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Location: PA
Vehicle:19 Forester Silver |
Quote:
Dealer arrogance rears ugly head. Congratulations Bill on being predictable. JLMarx, PM me if you want links to (2) available blue Sti(s) in Central PA for MRSP. Good luck. |
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08-07-2003, 07:14 PM | #71 | |
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08-07-2003, 08:12 PM | #72 | ||||
Scooby Newbie
Member#: 11853
Join Date: Nov 2001
Location: Arlington, VA
Vehicle:2004 WRX STi World Rally Blue |
MastroWRX,
I'm not sure how I can make this any more clear, but I will try. Quote:
Quote:
Quote:
Quote:
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08-07-2003, 08:26 PM | #73 |
Scooby Specialist
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just go to another dealer, obviously this one is being shady twards you.
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08-07-2003, 09:07 PM | #74 | |
Scooby Specialist
Member#: 18713
Join Date: May 2002
Chapter/Region:
MAIC
Location: Time is the Enemy
Vehicle:06 CRV 04 STi |
Quote:
But, you're mistaken if you think this is the wrong forum. Hundreds, if not thousands of people every day come to this forum looking for info on the STi, including the best place to buy one, local or otherwise. I posted a thread about my out of state purchase experience, in order to educate other potential buyers that they had an option, and illustrate some of the benefits and drawbacks. Until these cars are sitting on lots and there are no waiting lists, this thread is in the appropriate place. You may not appreciate the information inside, but you've had your chance to respond to it, and now the potential buyers have the information they need to decide if they want to do business with your company or not. Have a good one |
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08-07-2003, 09:24 PM | #75 |
Big Ron
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<Judge Judy>
You offered him his car one month ago and he declined right? You had no problem with that right? This month you tell him his car is in. He makes plans to come down and pick it up and then you tell him it's sold. What then, gives you the right to sell his car and then have the audacity to blame him because "He should have bought the first car he declined?" </Judge Judy> |
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