Welcome to the North American Subaru Impreza Owners Club Friday March 29, 2024
Home Forums Images WikiNASIOC Products Store Modifications Upgrade Garage
NASIOC
Go Back   NASIOC > NASIOC Technical > Built Motor Discussion

Welcome to NASIOC - The world's largest online community for Subaru enthusiasts!
Welcome to the NASIOC.com Subaru forum.

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, free of charge, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!

If you have any problems with the registration process or your account login, please contact us.







* As an Amazon Associate I earn from qualifying purchases. 
* Registered users of the site do not see these ads. 
Reply
 
Thread Tools Display Modes
Old 11-08-2012, 07:26 AM   #1576
moonrider_99
Scooby Specialist
 
Member#: 258628
Join Date: Sep 2010
Chapter/Region: Tri-State
Location: PA
Vehicle:
2009 WRX stg2-SOLD
2012 MS3

Default

Quote:
Originally Posted by toph

I called at 12:30PM EST (9:30AM PST) as instructed (by you) and left a message with whoever answered the phone.

I spent over an hour on the phone today with Phil from Element Tuning. Do you think that was because he wasn't busy? No, it's because he understands the importance of gaining new customers. The best part about this is that you respond to my post on nasioc 11 minutes later, but can't take the time out of your day to call a potential customer who would be spending thousands with your company.

Thank you for the pretentious response though, this was all I needed, I'll take my business elsewhere.
Somebody has a "i am king of all customers and u must obey me" syndrome... how would u feel if he was dropping everything to answer all phone calls while working on your car?
* Registered users of the site do not see these ads.
moonrider_99 is offline   Reply With Quote
Sponsored Links
* Registered users of the site do not see these ads.
Old 11-08-2012, 09:20 AM   #1577
toph
Scooby Specialist
 
Member#: 78640
Join Date: Jan 2005
Chapter/Region: NESIC
Vehicle:
19 Tundra
20 Landcruiser | 12 IS-F

Default

Quote:
Originally Posted by moonrider_99 View Post
Somebody has a "i am king of all customers and u must obey me" syndrome... how would u feel if he was dropping everything to answer all phone calls while working on your car?
Not at all, I work sales so I KNOW that is not the case, but to blow off the appointment HE set up at the time HE chose and not even have to courtesy to call back is surprising. I was going to spend close to $10k with his company, so a 30 minute phone call to make a $10k sale is a walk in the park. I spend hours on the phone everyday talking to perspective clients and I'll end up meeting with maybe 2 out of 10 and the deal isn't anywhere near $10k. You're investing your time in hopes you'll get a return on that investment, which in this case, was basically already done as I already had my mind made up on going with MPS, just wanted to hash out the details.

If he has to answer the phone while working on my car so-be-it. I couldn't care less, it's part of the business and to be expected. Hire someone to answer the phones if you're struggling to keep up.

Sorry for the thread hijack.

Last edited by toph; 11-08-2012 at 10:05 AM.
toph is offline   Reply With Quote
Old 11-08-2012, 10:10 AM   #1578
manitou
Scooby Specialist
 
Member#: 193757
Join Date: Nov 2008
Chapter/Region: MWSOC
Location: Cedar, MI HP Techs MPS-SSLR2.5
Vehicle:
2006 XTI Limited
OBP, Junior tuned 573WHP

Default

Quote:
Originally Posted by toph

Not at all, I work sales so I KNOW that is not the case, but to blow off the appointment HE set up at the time HE chose and not even have to courtesy to call back is surprising. I was going to spend close to $10k with his company, so a 30 minute phone call to make a $10k sale is a walk in the park. I spend hours on the phone everyday talking to perspective clients and I'll end up meeting with maybe 2 out of 10 and the deal isn't anywhere near $10k. You're investing your time in hopes you'll get a return on that investment, which in this case was basically already done as I already had my mind made up on going with MPS, just wanted to hash out the details.

If he has to answer the phone while working on my car so-be-it. I couldn't care less, it's part of the business and to be expected. Hire someone to answer the phones if you're struggling to keep up.

Sorry for the thread hijack.
I for one would not be psyched if Dom was tuning my car and stopped to answer a phone call. I also am in sales, self employed and work hard for my money. I had Dom build me a short block and I also bought my ACT clutch from him do they could dynamically balance the rotating assembly. I know he's a busy guy and all of there staff is as well. You want **** right and it takes time. I have found Dom to be very thorough and diligent even being as busy as MPS is!

I personally feel that you my friend are out of line in posting your bitch session on this thread. What and you don't expect Dom to reply to your cry baby rant? You dumb ass!!
manitou is offline   Reply With Quote
Old 11-08-2012, 10:38 AM   #1579
slowgenius
Scooby Specialist
 
Member#: 48350
Join Date: Nov 2003
Chapter/Region: MAIC
Location: Pittsburgh
Vehicle:
WRX 03/04/07 hybrid
PSM

Default

So you are going to risk 10k because you missed a phone call? Some people are the nicest people all sucking your butt, then when something is wrong they tell you to kick rocks. Although you may feel ignored, personal feelings aside, sometimes people are just busy. That doesnt change the fact that they are really good at what they do. Seriously unless you were like discriminated upon or something, is it that a big of a deal?
slowgenius is offline   Reply With Quote
Old 11-08-2012, 10:58 AM   #1580
binjoau
Scooby Specialist
 
Member#: 259948
Join Date: Oct 2010
Chapter/Region: W. Canada
Location: Regina, Canada
Vehicle:
MPS 510 whp GTX35R
Long Rod Motor

Default

I would rather wait and have it done by some of the best in the business. Its your decision like I said previously, I would rather this didnt litter my thread.
binjoau is offline   Reply With Quote
Old 11-08-2012, 11:23 AM   #1581
Maxwell Power
Former Vendor
 
Member#: 190729
Join Date: Oct 2008
Chapter/Region: NWIC
Location: Marysville, WA
Default

No big deal guys. I don't want this guys business anyway.
He assumed I blew him off. He had no clue how important the phone call was or how busy I get. I couldn't just tell the person "hey thanks for calling, but I'm waiting for a call that might not come in". (Most people don't call when I tell them to anyway)
I was on the phone for two hours which ran into my tune times and customers who were standing in my shop. I was going to call him back when i got off the dyno when i saw his post that he made the same day... didn't even give me a chance to call him back.
I don't want to do business with someone who has no patience and makes assumptions like that or gives the "i was going to spend $$$" crap.
We build the best engines around, period. The line is long and sometimes you have to stand in it.
Maxwell Power is offline   Reply With Quote
Old 11-08-2012, 11:35 AM   #1582
Steve.804
Scooby Specialist
 
Member#: 68647
Join Date: Aug 2004
Chapter/Region: MAIC
Location: Richmond, VA
Vehicle:
07 STI 35R
05 BMW M3 ZCP

Default

Quote:
Originally Posted by toph View Post
I called at 12:30PM EST (9:30AM PST) as instructed (by you) and left a message with whoever answered the phone.

I spent over an hour on the phone today with Phil from Element Tuning. Do you think that was because he wasn't busy? No, it's because he understands the importance of gaining new customers. The best part about this is that you respond to my post on nasioc 11 minutes later, but can't take the time out of your day to call a potential customer who would be spending thousands with your company.

Thank you for the pretentious response though, this was all I needed, I'll take my business elsewhere.
REALLY?!?! You must live a very sad and bitter life. I pitty you.
Steve.804 is offline   Reply With Quote
Old 11-08-2012, 12:27 PM   #1583
eNx
Scooby Specialist
 
Member#: 268580
Join Date: Dec 2010
Chapter/Region: NWIC
Default

Quote:
Originally Posted by toph View Post
I was going to spend close to $10k with his company.
$10K is probably the minimum in this business. Don't make it sound like you're the top 1% of the customers out there. Heck! Alex spend more than that on the driver side of his engine bay!

Quote:
Hire someone to answer the phones if you're struggling to keep up.
They addressed this issue and posted in Facebook and NWIC. If you're really following MPS, you'll be in the know.

There's some of us that are in the line longer than you.
eNx is offline   Reply With Quote
Old 11-08-2012, 12:38 PM   #1584
binjoau
Scooby Specialist
 
Member#: 259948
Join Date: Oct 2010
Chapter/Region: W. Canada
Location: Regina, Canada
Vehicle:
MPS 510 whp GTX35R
Long Rod Motor

Default

Quote:
Originally Posted by eNx
$10K is probably the minimum in this business. Don't make it sound like you're the top 1% of the customers out there. Heck! Alex spend more than that on the driver side of his engine bay!

They addressed this issue and posted in Facebook and NWIC. If you're really following MPS, you'll be in the know.

There's some of us that are in the line longer than you.
I'm not saying $10k isn't a lot of money but eNx is kinda right that's really entry level with the Subaru built motor world.
I honestly don't think Dom even works on price point though. My initial build plan was a lot less than I eventually chose to spend and I got the same treatment throughout.

Actually Dom sliced hundreds of dollars off my rods because the supplier of the MPS in house long rods was having control issues at the time and he refused to use a part outside of tolerances. I ended up with the best Saenz 1200hp rods for a very small price difference and literally no profit to himself.

It's things like that that make it worth being patient and calling twice. Plus I'm surprised Dom can even here the phone over the dyno! Lol
binjoau is offline   Reply With Quote
Old 11-08-2012, 12:40 PM   #1585
Maxwell Power
Former Vendor
 
Member#: 190729
Join Date: Oct 2008
Chapter/Region: NWIC
Location: Marysville, WA
Default

No reason to keep cluttering up this thread.

I appreciate the defense guys, but I think we're passed that. Leave the poor guy alone.
Maxwell Power is offline   Reply With Quote
Old 11-08-2012, 01:01 PM   #1586
toph
Scooby Specialist
 
Member#: 78640
Join Date: Jan 2005
Chapter/Region: NESIC
Vehicle:
19 Tundra
20 Landcruiser | 12 IS-F

Default

Quote:
Originally Posted by manitou View Post
I for one would not be psyched if Dom was tuning my car and stopped to answer a phone call. I also am in sales, self employed and work hard for my money. I had Dom build me a short block and I also bought my ACT clutch from him do they could dynamically balance the rotating assembly. I know he's a busy guy and all of there staff is as well. You want **** right and it takes time. I have found Dom to be very thorough and diligent even being as busy as MPS is!

I personally feel that you my friend are out of line in posting your bitch session on this thread. What and you don't expect Dom to reply to your cry baby rant? You dumb ass!!
Where did I bitch? I said that they are difficult to get a hold of and then the fanboys jumped in? Cry baby rant? LOL I just want a ****ing quote on a motor.

Quote:
Originally Posted by Maxwell Power View Post
No big deal guys. I don't want this guys business anyway.
He assumed I blew him off. He had no clue how important the phone call was or how busy I get. I couldn't just tell the person "hey thanks for calling, but I'm waiting for a call that might not come in". (Most people don't call when I tell them to anyway)
I was on the phone for two hours which ran into my tune times and customers who were standing in my shop. I was going to call him back when i got off the dyno when i saw his post that he made the same day... didn't even give me a chance to call him back.
I don't want to do business with someone who has no patience and makes assumptions like that or gives the "i was going to spend $$$" crap.
We build the best engines around, period. The line is long and sometimes you have to stand in it.
I made this post after I called on Monday and left a message (no return call). Followed by a few PM's which seemed like I was bothering you by asking these questions. I decided it might be better to talk on the phone so I called at my scheduled time in which I didn't receive a call back (I made this post 7 hours from when I left message, which is plenty of time to either reschedule our call or take it). I'm sure you build great motors but you are definitely lacking communication skills. And I have plenty of patience I just don't want to be left in the dark. It's as simple as a 1 minute call saying hey I missed our time and am busy can I call you at xxx.

Quote:
Originally Posted by Steve.804 View Post
REALLY?!?! You must live a very sad and bitter life. I pitty you.
Thank you, that means alot.

Quote:
Originally Posted by eNx View Post
$10K is probably the minimum in this business. Don't make it sound like you're the top 1% of the customers out there. Heck! Alex spend more than that on the driver side of his engine bay!



They addressed this issue and posted in Facebook and NWIC. If you're really following MPS, you'll be in the know.

There's some of us that are in the line longer than you.
1) I'm from NESIC
2) I don't care about Facebook
3) I'm glad you're willing to wait weeks/months for your motor. I on the other hand only ask to be kept in the loop and to make it seem like they want my business. I'm not asking the guy to bow down to me or drop what he's doing to take my call, I just want some sort of communication.

I'm done hijacking this guys thread. I would still love a quote if you ever have time. I think you still have my phone number or e-maill atleast.

-Chris
toph is offline   Reply With Quote
Old 11-08-2012, 01:17 PM   #1587
Maxwell Power
Former Vendor
 
Member#: 190729
Join Date: Oct 2008
Chapter/Region: NWIC
Location: Marysville, WA
Default

No thanks Chris.

We are closed mondays. Tuesday was the first day back after being closed for 10 days. The voicemail announcement stated we were closed.
I came back to 94 voicemails, multiple PMs, 88 emails etc. I can't physically get a response to all those people in one day. That's something that people need to understand. I ship engines all over the world. We are three guys trying to meet the demands of the globe. I am hiring more people and we're working very hard over here. Please see: http://forums.nasioc.com/forums/show...95&postcount=1
Maxwell Power is offline   Reply With Quote
Old 11-26-2012, 12:35 AM   #1588
binjoau
Scooby Specialist
 
Member#: 259948
Join Date: Oct 2010
Chapter/Region: W. Canada
Location: Regina, Canada
Vehicle:
MPS 510 whp GTX35R
Long Rod Motor

Default

Well I have been thinking about a list of things I still need to tackle on the car:

Re-tune

Fix meth system

New front brake discs

6 Speed

Fix p/s leak

Re paint wheels (maybe a different colour)

Repair door dings / minor body damage

Lip kit

I'm sure there are other things I'm missing. I did just get a new job as a service advisor but now for Subaru not Cadillac!

binjoau is offline   Reply With Quote
Old 12-09-2012, 12:23 PM   #1589
binjoau
Scooby Specialist
 
Member#: 259948
Join Date: Oct 2010
Chapter/Region: W. Canada
Location: Regina, Canada
Vehicle:
MPS 510 whp GTX35R
Long Rod Motor

Default

Well a little bit of good news, Subaru is covering my p/s leak under warranty. That's about $1000 I don't need to think about.
binjoau is offline   Reply With Quote
Old 12-09-2012, 12:33 PM   #1590
manitou
Scooby Specialist
 
Member#: 193757
Join Date: Nov 2008
Chapter/Region: MWSOC
Location: Cedar, MI HP Techs MPS-SSLR2.5
Vehicle:
2006 XTI Limited
OBP, Junior tuned 573WHP

Default

Bonus! That's awesome news Alex! Check that off the list.

I've got a little over 500 miles on my break in now and have a tune scheduled for 12/17 with Junior at PnL My car feels very good!!
manitou is offline   Reply With Quote
Old 12-09-2012, 05:11 PM   #1591
alcoolaid
Scooby Guru
 
Member#: 134949
Join Date: Dec 2006
Chapter/Region: VIC
Location: Vancouver, BC
Vehicle:
'07 SWP STi
Instagram | arthurlam89

Default

Come down to BC and become a service advisor lol. You can warranty everything for me as it breaks haha
alcoolaid is offline   Reply With Quote
Old 12-09-2012, 05:58 PM   #1592
manitou
Scooby Specialist
 
Member#: 193757
Join Date: Nov 2008
Chapter/Region: MWSOC
Location: Cedar, MI HP Techs MPS-SSLR2.5
Vehicle:
2006 XTI Limited
OBP, Junior tuned 573WHP

Default

Quote:
Originally Posted by alcoolaid View Post
Come down to BC and become a service advisor lol. You can warranty everything for me as it breaks haha
Haha, I love that! I think you'd have to be buying Alex some good beer or other favors

Last edited by manitou; 12-09-2012 at 06:14 PM.
manitou is offline   Reply With Quote
Old 12-09-2012, 06:13 PM   #1593
manitou
Scooby Specialist
 
Member#: 193757
Join Date: Nov 2008
Chapter/Region: MWSOC
Location: Cedar, MI HP Techs MPS-SSLR2.5
Vehicle:
2006 XTI Limited
OBP, Junior tuned 573WHP

Default

I'll tell you guys, when I bought my FXT as a lease turn in 35k miles it was cherry absolutely perfect and they gave me the factory 100k gold warranty in the deal. I pretty much knew what I was gonna do with it. I had the parts manager introduce me to the local Subaru rep Dave. I told him what my plans were for the car and he told me that I would be responsible for what I did but that he would take care of his end. He definitely did. When I stripped 5th gear out of my stock tranny on the third pull one night, he approved the full rebuild/ repair at $2500!
manitou is offline   Reply With Quote
Old 12-10-2012, 07:52 AM   #1594
binjoau
Scooby Specialist
 
Member#: 259948
Join Date: Oct 2010
Chapter/Region: W. Canada
Location: Regina, Canada
Vehicle:
MPS 510 whp GTX35R
Long Rod Motor

Default

Quote:
Originally Posted by alcoolaid View Post
Come down to BC and become a service advisor lol. You can warranty everything for me as it breaks haha
Haha, or drive to Saskatchewan?! Lol
binjoau is offline   Reply With Quote
Old 12-10-2012, 07:54 AM   #1595
binjoau
Scooby Specialist
 
Member#: 259948
Join Date: Oct 2010
Chapter/Region: W. Canada
Location: Regina, Canada
Vehicle:
MPS 510 whp GTX35R
Long Rod Motor

Default

Quote:
Originally Posted by manitou View Post
I'll tell you guys, when I bought my FXT as a lease turn in 35k miles it was cherry absolutely perfect and they gave me the factory 100k gold warranty in the deal. I pretty much knew what I was gonna do with it. I had the parts manager introduce me to the local Subaru rep Dave. I told him what my plans were for the car and he told me that I would be responsible for what I did but that he would take care of his end. He definitely did. When I stripped 5th gear out of my stock tranny on the third pull one night, he approved the full rebuild/ repair at $2500!
Yeah that's awesome! I'm pretty lucky with the position I'm in now, especially getting parts for cost is a big help. I met out local Subaru rep last week and he was pretty interested in the build, when I told him how much power it had he asked me to repeat myself!

I'm really excited to get all the little things finished and have Dom finish the tuning. Then I can actually enjoy the car to its full potential knowing its safe
binjoau is offline   Reply With Quote
Old 12-10-2012, 06:07 PM   #1596
alcoolaid
Scooby Guru
 
Member#: 134949
Join Date: Dec 2006
Chapter/Region: VIC
Location: Vancouver, BC
Vehicle:
'07 SWP STi
Instagram | arthurlam89

Default

Quote:
Originally Posted by binjoau View Post

Yeah that's awesome! I'm pretty lucky with the position I'm in now, especially getting parts for cost is a big help. I met out local Subaru rep last week and he was pretty interested in the build, when I told him how much power it had he asked me to repeat myself!

I'm really excited to get all the little things finished and have Dom finish the tuning. Then I can actually enjoy the car to its full potential knowing its safe
Tell the rep to tell his boss the Subaru community wants to see forged internals, big turbos and fmic's from the factoryZ
alcoolaid is offline   Reply With Quote
Old 12-10-2012, 06:28 PM   #1597
drewvdw
Scooby Guru
 
Member#: 255776
Join Date: Aug 2010
Chapter/Region: MWSOC
Location: Laramie, WY
Vehicle:
2010 LR WRX
MPS powered.

Default

^^^Truth...Make that the difference between the WRX and STi. And give them both the 6MT.
drewvdw is offline   Reply With Quote
Old 12-10-2012, 08:12 PM   #1598
Layvon
Scooby Guru
 
Member#: 195711
Join Date: Nov 2008
Chapter/Region: MWSOC
Location: Lapeer MI
Vehicle:
PART OUT. PM ME
02-07 Goodies

Default

Quote:
Originally Posted by drewvdw View Post
^^^Truth...Make that the difference between the WRX and STi. And give them both the 6MT.
This would thin the herd ofWRX and STi owners. Meaning 30k+ WRX and 40k+ STi. I'd be cool with it.
Layvon is offline   Reply With Quote
Old 12-10-2012, 08:18 PM   #1599
aboothman
Scooby Specialist
 
Member#: 127745
Join Date: Oct 2006
Chapter/Region: NWIC
Location: CA
Vehicle:
06 WRX 30r 6 speed
99L EJ255 6 Speed

Default

It would just make older WRX and STI even cheaper...and more available
aboothman is offline   Reply With Quote
Old 12-10-2012, 08:22 PM   #1600
drewvdw
Scooby Guru
 
Member#: 255776
Join Date: Aug 2010
Chapter/Region: MWSOC
Location: Laramie, WY
Vehicle:
2010 LR WRX
MPS powered.

Default

It would be pretty cool if there was essentially 4 types of Impreza's:

Base: N/A, 150hp
RS (or some other name): TD04 turbo or similar, non-forged internals, 5 speed, small TMIC, 200-250hp
WRX: VF52 sized turbo or slightly smaller, forged internals (or not), 6 speed, larger TMIC, 250-300hp
STi: GT30 sized turbo or maybe bigger forged internals, 6 speed, FMIC, 400hp+
drewvdw is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
The Long Road to Figure Skating: A Build Thread. yankdanger Member's Car Gallery 158 03-13-2015 01:12 AM
Budget 09 wrx engine build in Oklohoma City likeawind Built Motor Discussion 11 12-12-2011 04:29 PM
('08-'10) My car history and small build thread of 09 LR Impreza 2.5i 5mt! sl0wbaru Impreza Forum 4 10-04-2011 05:36 PM
09 wrx build spx19811 Newbies & FAQs 0 03-27-2010 12:58 PM
09 STI build 08-08 or 09 WRX Build 03-09 co09wrx Newbies & FAQs 7 07-16-2009 01:43 PM

All times are GMT -4. The time now is 03:47 AM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2024 Axivo Inc.
Copyright ©1999 - 2019, North American Subaru Impreza Owners Club, Inc.

As an Amazon Associate I earn from qualifying purchases.

When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission
Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.