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03-13-2007, 04:14 PM | #126 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 143200
Join Date: Mar 2007
Location: Italy
Vehicle:2003 STI 2003 White |
I have one long collaboration of JSC Speed from Italy..............Very very seriously company !!
Good !!
* Registered users of the site do not see these ads.
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05-11-2007, 08:05 AM | #127 |
Scooby Specialist
Member Sales Rating: (21)
Member#: 91708
Join Date: Jul 2005
Chapter/Region:
MAIC
Location: Chesterfield, VA
Vehicle:2019 Veloster N 06 OBP - Sold |
Ordered from them twice in the past month...great customer service and price matching/beating!!! Highly recommend.
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05-16-2007, 09:26 AM | #128 |
Scooby Specialist
Member Sales Rating: (0)
Member#: 17520
Join Date: Apr 2002
Chapter/Region:
MWSOC
Location: Indianapolis now Orlando
Vehicle:2002 Impreza WRX Midnight |
I read some of the earlier comments about being slow to ship.
I had only bought one other thing from until recently. I did not have any real problems before and had none this time. With my recent order, I ordered on Friday and received my complete order on the following Wednesday. I fact they called me the same day I ordered and told me that the part I ordered was out of stock. They said that they had a comparable part from another manufacturer although it was a little more expensive. When I ask them if they would sell me the comparable part at the same price as the original that was out of stock, they agreed. I call that GREAT customer service. I would highly recommend them to anyone. I had a great experience and will continue to order from them. |
05-18-2007, 10:20 AM | #129 |
Scooby Newbie
Member Sales Rating: (15)
Member#: 69434
Join Date: Aug 2004
Chapter/Region:
MAIC
Location: Virginia
Vehicle:2002 Impreza WRX Blue |
Always nice, willing to compete to get my business, and shipping I usually get their items with in 3 business days. I couldn't ask for much more.... well I could but I'd say that's pretty greedy.
I've made 4-5 purchases from them, and I tell you what, you take for granted items being in stock or getting these items. The three times I ordered from Gruppe-s, once they sent me the wrong clutch kit, took another week to get me the right one. Ordered the Helix TMIC and when I called back after a week, at THAT point they told me it was out of stock (Which led me to the better deal on the TXS TMIC at a better price bigger with more bar and plates- so yay for me) and then the very last time they were un willing to price match, thus got my stuff some where else for less shipped. A lot of people like Gruppe-s, but being a EAST COAST OWNER, I can say i prefer JSC speed based of items in stock, level of servce I have encountered there and shipping time.- but as a side note, everyone has bad days I suppose. I'm sure Gruppe-s is great and god on prices. *recent note, my brother called them for a 06 350Z Helix, they didn't have it in stock :-( -maybe should modify their site to list avalability, or at least update when the manufacture is updating their product and they don't have the old or new? Just a thought. Last edited by shift_rex; 05-18-2007 at 10:25 AM. |
07-15-2007, 03:47 AM | #130 |
Scooby Newbie
Member Sales Rating: (8)
Member#: 86255
Join Date: May 2005
Chapter/Region:
MAIC
Location: So Cal
Vehicle:2006 STI WRB |
Yet another great experience at JSCSpeed (Justin)
Just wanted to make sure people know how great these guys are. Justin came through quickly and got the parts to me in time to have fun w/ them on the weekend.
As always, worked a great price, and shipped immediately. Highly recommended! |
08-01-2007, 07:08 PM | #135 |
Scooby Newbie
Member Sales Rating: (1)
Member#: 153339
Join Date: Jul 2007
Chapter/Region:
SWIC
Location: Peoria, AZ
Vehicle:2010 MK VI GTI Black |
I will not deal with them again.
I ordered the Defi triple pack as well as the center triple mount gauge pod last week. I was over charged for the gauge pod by at least $21, and told that the optional face plate was included and could not be taken off the order, another $11 added on. Apparently there was another $7 added on someplace to my order, because the salesman I spoke with stated that I'm receiving a total refund of $39. This refund will have to wait for him to speak with the other salesman to find out if there was some kind of special deal worked out, although how any deal costing me $39 extra would qualify as special makes no sense to me. I was then offered store credit, as if I would spend any more money with them after all this. As if all this wasn't enough for one day, the salesman I spoke with this time said that I was still getting a deal even after being overcharged because of the group buy price, but that quickly stopped after I tallied up buying the gauges from the GB and the pod directly from JSC and saving money that way. Honestly, are these guys really this bad, or is this just a major fluke? Has anyone else had these kind of problems? I would give this company a 2 out of 10. |
08-03-2007, 01:11 PM | #137 |
Former Vendor
Vendor Sales Rating: (72)
Member#: 75126
Join Date: Nov 2004
Chapter/Region:
Tri-State
Location: Doylestown, PA
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Nexus_One, I apologize about the miscommunication with your order and the pricing breakdown was confusing and that is completely my fault. I personally take full responsibility for this problem and rest assured that you will be getting a full refund for the problem items. If there is anything else I can do to make this situation right for you just let me know, feel free to e-mail or call me and we can discuss this further.
Aaron Shealy JSC Speed [email protected] 215-643-5750 |
08-06-2007, 10:29 AM | #139 |
Scooby Newbie
Member Sales Rating: (1)
Member#: 153339
Join Date: Jul 2007
Chapter/Region:
SWIC
Location: Peoria, AZ
Vehicle:2010 MK VI GTI Black |
I've talked with Kyle from JSC about this problem, and they have taken care of it quickly for me. I appreciate the quick response and help.
Thanks again. |
08-16-2007, 12:58 PM | #140 |
Scooby Specialist
Member Sales Rating: (2)
Member#: 70899
Join Date: Sep 2004
Chapter/Region:
TXIC
Location: ft worth, tx
Vehicle:2006 Impreza WRX STi Aspen Whitey |
Ordered some Tein Hood Dampers from them, all I can say is awesome customer service and extremely fast shipping. Got a tracking number next day (didnt make it in time for same say shipping). Arrived on time, installed same day.
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08-26-2007, 06:54 AM | #142 |
Scooby Guru
Member Sales Rating: (4)
Member#: 32792
Join Date: Feb 2003
Chapter/Region:
NESIC
Location: lincoln, ri
Vehicle:2003 GGA MBP 12.9 / 105+ |
ordered an exhaust gasket kit at 8:30am thursday... had a fed ex guy put the gaskets in my hand at 8am on saturday.
very quick and painless transaction! kudos JSC. ken ps best price on the gasket package too (5 total: two manifold-head, both sides of UP, DP-turbo). |
09-20-2007, 04:08 PM | #146 |
Scooby Specialist
Member Sales Rating: (29)
Member#: 126112
Join Date: Sep 2006
Chapter/Region:
TXIC
Location: Houston,Texas
Vehicle:93.5 Toyota Supra Red |
fast shipping, great service replied to my email very quickly, ordered my hallman mbc and tien htech springs and was here in a matter of days .
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09-20-2007, 05:22 PM | #147 |
Scooby Specialist
Member Sales Rating: (12)
Member#: 124053
Join Date: Aug 2006
Chapter/Region:
Tri-State
Location: Pittsburgh, PA
Vehicle:2002 WRX Back to BONE STOCK |
I've ordered numerous things from JSC speed like: heat wrap spray and clamps and various exhaust items for my subaru.
Great communication Great customer service Great and fast shipping A+++++++ |
12-22-2007, 08:41 PM | #148 |
Scooby Specialist
Member Sales Rating: (5)
Member#: 67837
Join Date: Aug 2004
Chapter/Region:
Tri-State
Vehicle:04 tahoe |
order a TurboXS TBE from them, good price and fast shipping(ordered on a sunday night and got it on tuesday), and it came packed very well, lots of bubble wrap and packing peanuts. would order from them again
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01-24-2008, 06:48 PM | #150 |
Scooby Specialist
Member Sales Rating: (10)
Member#: 89735
Join Date: Jun 2005
Location: nowhere special
Vehicle:2005 Subaru STi WRB |
ordered defi gauges from them at an awesome price.....great vendor, great communication and super fast shipping......highly recommended them!!!
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