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03-05-2013, 04:16 PM | #1 |
Scooby Newbie
Member#: 77807
Join Date: Dec 2004
Location: Fairfax, VA
Vehicle:06 sti |
Avoid Cosworth Right Now
Yes, I have a low post count, and yes, I have been waiting awhile to post anything about this. I have searched and not found anything about this on the forum so far, my apologies if this is just a repost. I am sure many of you already know about Cosworth's "restructuring" and are patiently waiting for parts. For those that do not know, Cosworth is either completely shutting down, or severely limiting their US operations to the point of being non functional.
My story begins with a Spun bearing in December and not deciding on a piston/shop until the end of January. At that time, I placed an order at cosworthperformance.com for 99.75 pistons and rings. The order went through, and I was charged. I waited a week while the order status was pending and there was no update before I attempted to contact Cosworth. A few days later, the money was refunded to my account with no call or email. At this point, I tried more vehemently to reach out to them, calling over and over until someone finally answered and recognized my name from the voice mail I had left before. He told me about their restructuring, the closing of the Illinois location, and the downsizing of the California facility. I was told the online ordering system should not be up, and that my order should not have gone through but they would do the order over the phone. Now, here I am a month later, and I cant reach anyone at Cosworth USA. My card has not been charged and I was not provided a PO as promised... I don't know if anyone is still employed there, I was under the impression he may have been the last employee when I spoke to him. Anyway, just venting and providing a warning if you are holding your breath and waiting for parts. Maybe they will show, maybe they won't. This is just my experience so far, and I have nothing to show for it. The Cossie's really are the only piston I have found that I want. A good 4032 with what seemed to be the best design.. and reportedly quiet. Mods: If this belongs in the built motor forum or vendor review forum maybe, feel free to move it. Here's hoping for a happy finnish to all this. Maybe my pistons will show up in another week or two, but this is my story, and why my car still sits untouched, the poor girl. By the way, the online ordering system is still up... Update already: I have heard back from Calli! I figured as soon as I posted anything that Murphy's law would kick in. Will keep this thread updated, it seems US operations are still moving along, but Cosworth corporate must not be making things easy. I just want my Cossie pistons and love my car. TJ Last edited by alaskanwolf; 03-05-2013 at 06:13 PM. |
03-05-2013, 04:29 PM | #2 |
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So they refunded you, explained the situation... and your still pissed? Maybe they should have kept the money like any other company?
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03-05-2013, 04:50 PM | #3 |
Scooby Newbie
Member#: 77807
Join Date: Dec 2004
Location: Fairfax, VA
Vehicle:06 sti |
Refunded me on the pistons I wanted/needed with no explanation and are now completely unreachable after promising to remedy the situation over the phone with an order of pistons. I am just trying to do anyone a favor who is expecting to order anything from their website, or any of their vendors even. Guess that = insta flame
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03-05-2013, 05:20 PM | #4 | |
Scooby Specialist
Member#: 60135
Join Date: Apr 2004
Location: California
Vehicle:2005 Kona Stink-E White |
Quote:
Embrace it... |
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03-05-2013, 06:09 PM | #5 | ||
Scooby Newbie
Member#: 77807
Join Date: Dec 2004
Location: Fairfax, VA
Vehicle:06 sti |
Quote:
Quote:
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03-05-2013, 04:34 PM | #6 |
Scooby Newbie
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Join Date: Mar 2012
Location: Portland, OR
Vehicle:2013 STi Sedan Stg 1 Plasma Blue Pearl |
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03-05-2013, 04:43 PM | #7 |
Scooby Specialist
Member#: 178050
Join Date: Apr 2008
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Vehicle:02 hybrid-wrx psm |
That's your horror story? I just bought a short block from them a few months back. Great, Grand, Wonderful.
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03-05-2013, 04:44 PM | #8 |
Scooby Guru
Member#: 99442
Join Date: Oct 2005
Chapter/Region:
International
Location: Man of Mystery
Vehicle:2006 SGM STI I'm on CORN YO! |
I am sorry you mad bro. There are plenty of companies that make quality pistons 99.75 look at JE. The will ceramic coat them even. JE>Cosworth
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03-05-2013, 04:45 PM | #9 | |
Scooby Newbie
Member#: 77807
Join Date: Dec 2004
Location: Fairfax, VA
Vehicle:06 sti |
Quote:
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03-06-2013, 01:17 AM | #10 |
Scooby Specialist
Member#: 178050
Join Date: Apr 2008
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SWIC
Location: Arizona + Indiana
Vehicle:02 hybrid-wrx psm |
Actually you misunderstood exactly what I was saying. You at least got your money back while some of us have much more invested when the product support is at an all time low. I am not being sarcastic, I am actually not very pleased about their current situation.
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03-06-2013, 07:55 AM | #11 | |
Scooby Newbie
Member#: 77807
Join Date: Dec 2004
Location: Fairfax, VA
Vehicle:06 sti |
Quote:
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03-05-2013, 04:54 PM | #12 |
Scooby Specialist
Member#: 273906
Join Date: Feb 2011
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NESIC
Location: U.S. (Рос
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That sounds like a legitimate, reasonable, and helpful warning to me. If I was going to buy something from Cosworth I would appreciate having seen this thread. Good on you.
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08-29-2013, 10:43 AM | #13 |
Scooby Specialist
Member#: 54795
Join Date: Feb 2004
Location: Wisconsin
Vehicle:2013 WRX Hatchback Ice Silver Metallic |
+1. People here seem to b*tch as quickly as they can about absolutely nothing when it comes to posts. It is rude, if you ask me... I appreciate your story and I think it is cool that you wanted to share it/warn people of the situation.
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03-05-2013, 04:55 PM | #14 |
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Someone get in touch with Eric Hsu! He's one of the engineers over there, and a columnist for Import Tuner magazine and MotoIQ.com. Get the lowdown on Cosworth!
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03-06-2013, 03:51 PM | #15 | |
Scooby Guru
Member#: 71875
Join Date: Oct 2004
Location: Montana
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Quote:
Anyhow, to get a set of those 99.75 pistons you would have to find some in stock. I just checked a couple of big distributors and they don't have any. |
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03-06-2013, 01:11 AM | #16 |
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UUUUUUUUUH yeah.
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03-06-2013, 07:05 AM | #17 |
Scooby Specialist
Member#: 68284
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A PO is a purchase order, something that a buyer gives a seller to guarantee the money will be paid according to the terms of the invoice when it is received.
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03-06-2013, 07:43 AM | #18 |
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Location: Orange County, NY
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It's so simple... order from another company who already has your parts in stock
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03-06-2013, 07:56 AM | #19 |
Scooby Newbie
Member#: 77807
Join Date: Dec 2004
Location: Fairfax, VA
Vehicle:06 sti |
If it were that simple, I would already have them. Vendors have been getting the run around from Cosworth, and no one has them in stock. Everyone drop ships from Cosworth that has decent pricing. Keep em comin!
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03-06-2013, 08:30 AM | #20 |
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Pick a different piston. Problem solved. Cosworth is not the be all, end all of parts. Why wait for them?
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03-06-2013, 02:46 PM | #21 |
Scooby Newbie
Member#: 77807
Join Date: Dec 2004
Location: Fairfax, VA
Vehicle:06 sti |
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03-06-2013, 01:40 PM | #22 |
Scooby Specialist
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Join Date: Mar 2012
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I like how the OP notices some odd stuff with a company, things that would concern anyone, and he comes to give people a heads up.
The company is obviously having issues when they aren't responding to emails, and refunding money without explaination. The OP isn't bashing anyone, just letting people know they may want to reconsider buying from them right now. The thanks he receives? A bunch of BS from you apes. Seriously, the mods need to start banning you dummies. |
03-06-2013, 07:39 PM | #23 |
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03-14-2013, 02:19 PM | #24 |
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03-06-2013, 02:02 PM | #25 |
Scooby Newbie
Member#: 313217
Join Date: Mar 2012
Location: Portland, OR
Vehicle:2013 STi Sedan Stg 1 Plasma Blue Pearl |
I think he was just a bit over the top with how exasperated he was about the subject. He could have just said, "Something is up with Cosworth. I tried buying pistons from them and they refunded my money without reason. Their customer service is nonexistent at the moment. Just a heads up."
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