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10-18-2012, 09:40 PM | #2576 |
Scooby Newbie
Member#: 329990
Join Date: Aug 2012
Location: Road America
Vehicle:2015 WRX STI Sedan WRB |
With all due respect to Evanston Subaru, I MUST put in a good word for Grand Subaru.
Grand has taken care of me every step of the way. My car is arriving EARLY... and the price they gave me is unbelieveable. More importantly for me though, is the customer service. Dan D'andrea at Grand Subaru is the best salesman I've ever dealt with. Really cool and honest and down to earth. ALWAYS a straight shooter. BEST experience I've had, ever. I will only buy my cars from Grand Subaru going forward. Look up Grand Subaru... they have ONLY POSITIVE reviews... Can't go wrong!
* Registered users of the site do not see these ads.
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10-18-2012, 09:43 PM | #2577 |
Scooby Newbie
Member#: 334780
Join Date: Oct 2012
Chapter/Region:
South East
Location: Atlanta
Vehicle:2013 STi Limited 4dr Crystal Black Silica |
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10-18-2012, 10:01 PM | #2578 | |
Former Vendor
Member#: 217382
Join Date: Jul 2009
Chapter/Region:
MWSOC
Location: 3340 W. Oakton Skokie IL 60076
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Quote:
Yep they do. Check the positive reviews right here starting at the bottom of page one: http://forums.nasioc.com/forums/show....php?t=2315114 |
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10-18-2012, 10:03 PM | #2579 |
Former Vendor
Member#: 217382
Join Date: Jul 2009
Chapter/Region:
MWSOC
Location: 3340 W. Oakton Skokie IL 60076
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10-18-2012, 10:06 PM | #2580 |
Scooby Newbie
Member#: 334780
Join Date: Oct 2012
Chapter/Region:
South East
Location: Atlanta
Vehicle:2013 STi Limited 4dr Crystal Black Silica |
wait let me make some more...
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10-18-2012, 10:07 PM | #2581 |
Scooby Newbie
Member#: 334780
Join Date: Oct 2012
Chapter/Region:
South East
Location: Atlanta
Vehicle:2013 STi Limited 4dr Crystal Black Silica |
damn beat me too it!
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10-18-2012, 10:09 PM | #2582 |
Former Vendor
Member#: 217382
Join Date: Jul 2009
Chapter/Region:
MWSOC
Location: 3340 W. Oakton Skokie IL 60076
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10-18-2012, 10:42 PM | #2583 |
Scooby Newbie
Member#: 334125
Join Date: Oct 2012
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this whole situation is just stupid. If they are so worried about devaluing the car, give them to the people that really want them. Be honest with the customers, rather than telling them 6-8 weeks and then after 4 weeks saying "oh by the way you arent getting your car until february". The whole allocation system is assinine.Its just stupid that the car i am looking for is sitting on a lot elsewhere and i cant purchase it because of where i live. I honestly cant say at this point i would recommend subaru to anyone.
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10-18-2012, 10:43 PM | #2584 |
Former Vendor
Member#: 217382
Join Date: Jul 2009
Chapter/Region:
MWSOC
Location: 3340 W. Oakton Skokie IL 60076
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Joe and Dan D'Andrea are good people and I like them personally. Just wanted to put that out there. That is all.
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10-18-2012, 10:44 PM | #2585 | |
Former Vendor
Member#: 217382
Join Date: Jul 2009
Chapter/Region:
MWSOC
Location: 3340 W. Oakton Skokie IL 60076
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Quote:
Elaborate? |
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10-18-2012, 10:45 PM | #2586 | |
Scooby Newbie
Member#: 296527
Join Date: Oct 2011
Location: Chicago Suburbs
Vehicle:2013 STI Hatch SWP |
Quote:
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10-18-2012, 10:57 PM | #2587 |
Scooby Newbie
Member#: 83441
Join Date: Mar 2005
Chapter/Region:
MWSOC
Location: Joliet, IL
Vehicle:2013 5DR WRX SWP |
Ya know, I only have one small experience with Grand and I was left a little disappointed. I walked in and wanted to check out a WRX in person and they had one sitting outside. A saleswoman came up and talked to me (not sure of her name) and opened the car up for me so I could have a look around and see how it felt. She asked a few questions and then started telling me how high of a demand there was for them (I believe it) and then told me she could only offer it at MSRP because "there's no point in discussing any price under that because somebody else will come in and I'll sell it for that price within the week anyway." Ooookay, I'm just having a look around lady. No need to swang your balls around right off the bat. I left and ignored her weekly calls for a few months. Then I saw Mike's thread on here and felt much more comfortable about moving forward with a purchase.
Not a big deal, they seemed friendly and everything. But, I'm happy things went the way they did. |
10-18-2012, 11:01 PM | #2588 |
Scooby Specialist
Member#: 24631
Join Date: Sep 2002
Chapter/Region:
MWSOC
Location: Planet Earth
Vehicle:2019 WRX CPW |
Grand for the win
All I have to say is if you are going to buy a Subaru, gomGrand..I have 1 that is performance oriented and one that is not, grand is where I take them both for service, parts, and support That i don't handle myself. Got the wife's outback there a little over a year ago, and it was quite a pleasurable experience.....as opposed to where I purchased my sti almost a decade ago, 2005, and that is how long it has been since I have had anything good to say about another Subaru dealership......lets just say they have a history of terrible customer service and a habit of not paying off trade ins.
If you care about customer opinions, grand gets my vote all around. See Bill in sales and he will take care of ya! Joe in service will treat ya right, and Bobby in parts will get ya what you need. Above statements are just my $.02 but reflect actual experiences.... It is all too often people spread the bad word and not the good. |
10-18-2012, 11:10 PM | #2589 |
Scooby Newbie
Member#: 334125
Join Date: Oct 2012
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Just that there are ones on other lots that are a few hundred miles away, and we cant get this transaction completed. You would think that when you have the cash for a vehicle upfront without having to finance it would be easy. Ive tried to get the dealer to see about getting one, but just havent had any luck. Honestly, i just think the way this is being handled sucks. I honestly was looking forward to having an STI in the garage next to my evo, but trying to get this car has not been a good experience.
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10-18-2012, 11:17 PM | #2590 |
Scooby Newbie
Member#: 323023
Join Date: Jun 2012
Chapter/Region:
MAIC
Vehicle:2013 WRX Hatch SWP |
^ agreed, my eta has now moved to Dec...I ordered a base swp hatch on aug 15th.
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10-18-2012, 11:22 PM | #2591 |
Scooby Newbie
Member#: 83441
Join Date: Mar 2005
Chapter/Region:
MWSOC
Location: Joliet, IL
Vehicle:2013 5DR WRX SWP |
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10-18-2012, 11:36 PM | #2592 | |
Scooby Newbie
Member#: 274194
Join Date: Feb 2011
Chapter/Region:
MWSOC
Location: Wisconsin
Vehicle:2013 Subaru WRX Satin White Pearl |
Quote:
That's nuts! |
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10-18-2012, 11:38 PM | #2593 |
Scooby Specialist
Member#: 262760
Join Date: Nov 2010
Chapter/Region:
MWSOC
Location: Lake in the Hills, ILLnoise
Vehicle:2011 WRX Hatch Limtd Satin White Pearl |
I gotta jump in. I can't sit idly by as Grand and, specifically Dan D'Andrea, get kicked in the teeth. I know people have different experiences for different reasons, but my experience at Grand has yet to be matched by any dealership, including top rated Lexus dealers.
I called Grand because they happened to have the WRX I wanted sitting on their lot. I was lucky enough to have Dan take my call. I was instantly sold on the fact that the drive out was worth the hour of my time. Dan was as cool as anyone could ever hope for in a salesman. Personal, not arrogant, and honest. He not only gave me a deal that literally murdered any other dealership, but he did it all while making me feel like I was more than just another sale. Because of how well Dan and everyone else at Grand treated me, I have given my exclusive business to them and kicked as many of my friends there as possible. Even though there is a dealership within 10 minutes of my house, I gladly make the hour drive out to Grand. Anyone can spout out how they back their experience. I don't. My words have weight. My fiancée and I have a car obsession and have bought no less than 4 cars in the last two years. I have experience with the shady workings of dealerships. It's gross. That being said, I vouch for Grand and Dan D'Andrea to no end. They are like us...enthusiasts. They will go out of their way for you so give them a chance. Let them make you into a believer. I will offer you the same guarantee Dan offered me...I will not waste your most previous commodity, your time. Give them a chance to earn your business, let Dan know I sent you, and rest assured that you will never have a better experience that goes far beyond the purchase. |
10-19-2012, 12:02 AM | #2594 |
Scooby Newbie
Member#: 334125
Join Date: Oct 2012
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10-19-2012, 12:12 AM | #2595 | |
Scooby Specialist
Member#: 153088
Join Date: Jul 2007
Location: Arlington, TN
Vehicle:2005 Baja Turbo 95&96 Sambar 06 Forester |
Quote:
I disagree with your first sentence for the most part. I don't think it makes THAT much difference in 266,000 sales. I do agree with your second sentence though. |
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10-19-2012, 12:12 AM | #2596 |
Scooby Newbie
Member#: 145072
Join Date: Apr 2007
Chapter/Region:
MWSOC
Location: Schaumburg, IL
Vehicle:2015 CS FRS Black |
Jumpin' on the Grand bandwagon. In the few times I have dealt with them, they were more than willing to go the extra mile for me. They are very motorsports friendly. Not to mention the fact that I get to race against Bill on the weekends, and he helps me with any issues I'm having on trackdays. That may stop when my times are more competitive . Plus, Bobby, and Bruce in parts are great, and Grand is SCCA friendly -- double bonus.
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10-19-2012, 03:57 AM | #2597 |
Scooby Specialist
Member#: 330375
Join Date: Aug 2012
Chapter/Region:
International
Location: Beijing, PRC
Vehicle:2017 ARL10 GS200t White |
The day it comes
Late night pick up at Evanston Subaru from Mike. Evan takes care everything with a quick checkout. Total time spend up to 30 min of paper work/photo/talking. Just be patient, 7-week and 1-day waiting turns out just fine with me. Here are some pics of my car and a DGM Sti (VIN ending in 6287)
P.S. I could freak-out by tonight's big jam on I-80/94 in the rain (if without playing George Carlin's stand-up show), 4.5 hours for 39 miles and local friend says it's just a normal rush hour of Windy City. Order Date: Aug 29, 2012 VON: Aug 31, 2012 VIN: Sept 19, 2012 ETA 1: Oct 15, 2012 ETA 2 (as of Mike emailed me on Oct 2nd): Oct 8, 2012 ETA 3 (as of Oct 17): Oct 22, 2012 Arrival: Oct 17 ,2012 Pick up: Oct 18, 2012 around 7:30 p.m. CST As of picked-up: SPT exhaust; Navigation; Wheel Lock; All Weather Mat; Auto-dim with Compass. Good luck everyone! Car was gone 2013-10-05 clocked at 9300 miles... Parting out in progress. Last edited by idauntless; 03-13-2014 at 03:12 AM. Reason: Once upon a time I own a Sti |
10-19-2012, 03:57 AM | #2598 |
Scooby Specialist
Member#: 330375
Join Date: Aug 2012
Chapter/Region:
International
Location: Beijing, PRC
Vehicle:2017 ARL10 GS200t White |
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10-19-2012, 06:14 AM | #2599 |
Scooby Newbie
Member#: 334125
Join Date: Oct 2012
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Ugh they grey one.......im so jealous...
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10-19-2012, 08:37 AM | #2600 | |
Scooby Newbie
Member#: 329215
Join Date: Aug 2012
Chapter/Region:
MWSOC
Location: Chicago
Vehicle:2018 STI DGM - Wingless |
Quote:
Or this... http://www.clubwrx.net/forums/new-me...icagoland.html Shady Last edited by RyStar; 10-19-2012 at 08:44 AM. Reason: linky |
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