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Old 05-21-2006, 02:25 AM   #1
balbino
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Default Bad experience at Texas Roadhouse

Four of us go to T.R. Me, my GF, my friend and his wife. My friend had cancer in his stomach a while back and had 90% of his stomach removed. Basicly it was like a gastric bypass surgery like they do to fat people to help them loose weight. As a result he is now very skinny, even though he wasnt fat to begin with, and he cant eat very much at one sitting. So he decided to order off the kids menu. The menu did say that the meals were for kids 12 and under. The waiter was reluctant to let him do this. We tried to explain his situation but the waiter said the meals were for 12 and under. He said that he wanted to allow it but the owner was there and he might find out. So we said to send the owner over to our table. The owner pretty much explained what the waiter told us. So we got our check for our drinks and left.
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Old 05-21-2006, 02:28 AM   #2
lifeisdeath
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wow, i didnt know it was a law. or maybe they thought you would entice kids to come over to your table with the kiddie food. damn child molesters ruin it for everyone!
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Old 05-21-2006, 02:28 AM   #3
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Texas Roadhouse = My worst dining experience ever.

My parents called me tonight and asked if I would joint them for dinnar there. I promptly replied "no."

That's coming from a man that's cash strapped.

Oh, SHarkbait, those buns they have suck ass. They are dripping with fat. Yuck.
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Old 05-21-2006, 02:29 AM   #4
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go back with xrays
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Old 05-21-2006, 02:32 AM   #5
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That's ridiculous.
So what if it's the kids menu item what do they care, it could be a doggie bag/take out order for all they know.

Ridiculous.

- Janq
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Old 05-21-2006, 02:34 AM   #6
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Quote:
Originally Posted by Janq
That's ridiculous.
So what if it's the kids menu item what do they care, it could be a doggie bag/take out order for all they know.

Ridiculous.

- Janq
no joke, since when did that become law. My fiance orders off the kids menu a lot because at resturants the meal portions are HUGE these days. I'd like them to cut 1/3 off the price and 1/3 off the meal.

i would have done exactly what you did.

+1
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Old 05-21-2006, 02:51 AM   #7
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I wonder if Texas law is upheld in an out of state Texas Roadhouse... you could've been shot for trespassing.

I would've made a bathroom visit and left the owner a surprise that NO ONE is paid enough to clean.
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Old 05-21-2006, 03:07 AM   #8
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I don't want to sound like I'm condoning what that restaurant did because there's always room for special circumstances, but the only reason any restaurant has a kid's menu is to attract families and the large tabs that 3-7 people will spend. All restaurants lose money on kid's menu items. No matter how small the portions may seem, it is completely unprofitable to let an adult order from the kiddie menu.

Having said that, if I were in the waiter or owner's shoes I would have not only bought the man's meal but I would have offered free drinks. You don't make money in restaurants by pissing off customers.

Oh, and by the way, Texas Roadhouse cafes in no way represent my state. No one here eats at them and we shun them in the most horrific way.

ted
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Old 05-21-2006, 03:13 AM   #9
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Quote:
Originally Posted by WRXedUSA
Oh, SHarkbait, those buns they have suck ass. They are dripping with fat. Yuck.
Fatty or not... their buns kick ass... with the cinnamon butter, c'mon!!!

Just cause you're pissed, doesn't mean you can make false statements!!
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Old 05-21-2006, 03:21 AM   #10
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Quote:
Originally Posted by supa-dupa-roo
Oh, and by the way, Texas Roadhouse cafes in no way represent my state. No one here eats at them and we shun them in the most horrific way.

ted
QFT... this much I knew! It's like assuming that I would eat oysters or sushi from a land locked state... /puke
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Old 05-21-2006, 03:22 AM   #11
tardypizza
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Quote:
Originally Posted by Oggle
please explain
Alright, I'll do my best.

At the last restaurant I worked at, we had a 99 kid's menu. Granted, it was items like a grilled cheese or a mini-hot dog but each meal ended up costing around 66 just to have on hand. Add in to that the cost of labor, taxes, utilities, amortization, depreciation, etc....and soon enough it is unprofitable to sell kid's menu items. The only reason we did that was to entice families to come in. Most family units are comprised of 2-4 members over the age of 12 and 1-2 members under. The logic goes that if you can get those families into your restaurant then it makes sense to lose 33 or so on each kid's menu item so that you can clean up with 3-4 times the profit on the adults. If those families go elsewhere then you miss out on the chance for added volume.

Basically, you're sacrificing high profit margins in exchange for sales volume. But that still doesn't excuse that one restaurant's behavior. Every customer is unique and deserves individual attention.
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Old 05-21-2006, 03:28 AM   #12
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Quote:
Originally Posted by Oggle
Makes sense to a degree. But i cant imagine all restaurants losing money on kids menus. Some that I've seen have fairly high prices.
Speaking of Kids Menu... INFIDEL and I are looking at hitting up Red Robin some time this week for a burger/beer... you should try to make it...

We'll order off the kids menu!! :eek;
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Old 05-21-2006, 03:32 AM   #13
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Quote:
Originally Posted by Oggle
let me know what day your goin and Ill see if I can get out of work early...otherwise it have to be after 7 or 8.
That's what we're talking about... dinner time... Probably 7-8ish!
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Old 05-21-2006, 03:32 AM   #14
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Quote:
Originally Posted by Oggle
Makes sense to a degree. But i cant imagine all restaurants losing money on kids menus. Some that I've seen have fairly high prices.
Of course I was generalizing before. But it stands to reason that the higher the price, the higher the quality of the kiddy meal (mini hamburgers vs. mini grilled cheese). And to furthur generalize, the restaurants that have higher prices also have to pay their staff higher wages ($8-12/hour vs. minimum wage). I seriously doubt there are many restaurants out there profiting off of kids. The market simply wouldn't support it. Those families would go elsewhere, forcing the price gouging restaurant to lower their kiddie prices to re-attract the families.

Or, I could be lying through my teeth.
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Old 05-21-2006, 03:32 AM   #15
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what is texas roadhouse?
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Old 05-21-2006, 03:39 AM   #16
hitman912
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my grandma always gets the kids menu and people dont make a big deal out of it.
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Old 05-21-2006, 03:41 AM   #17
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Quote:
Originally Posted by Oggle
old people have the pass to do what they want...hence the reason they still have their license when they can barley see
yea, my other grams sees barley everywhere. i just thought she was paranoid though!
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Old 05-21-2006, 03:46 AM   #18
tardypizza
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I see barley, hops and yeast everywhere I look. Maybe I should look somewhere besides the bottom of a bottle.
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Old 05-21-2006, 03:51 AM   #19
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"Add in to that the cost of labor, taxes, utilities, amortization, depreciation, etc...."

Should you really be feeding kids food that has been sitting around long enough for depreciation to matter? And you shouldnt be counting on 99cent items for paying off debts in any case.
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Old 05-21-2006, 03:58 AM   #20
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I HATE texas roadhouse just for the fact that I am allergic to apple of any kind and they put apple juice in their bbq sauce. I don't feel like going all puffy to eat a suck ass steak.
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Old 05-21-2006, 04:18 AM   #21
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I had a friend that had gastric bypass, he had a little card that said he was allowed to order off the kid's menu.
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Old 05-21-2006, 05:38 AM   #22
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I can't believe it's a law. They just don't want to lose money. Good on you for leaving.


TR experience: Sunday lunch and me and the guy I'm dating at the time are sitting near a party of about 12. A couple of families.Their kids start throwing peanut shells at us and the parents thought it was cute. Until we started raining our entire bucket of peanuts on their table (and heads).

The TR here was also the scene of a shooting death.
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Old 05-21-2006, 05:42 AM   #23
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It's not a law... I'm pretty damn sure it's just individual restraunt's policy, right?

My g/f orders the kids meal at Fuddruckers pretty much every time we go there, and they dont raise a fuss...

She even gets the cookie at the end!
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Old 05-21-2006, 05:43 AM   #24
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Quote:
Originally Posted by CandyO
The TR here was also the scene of a shooting death.
I must have missed that... was that recent?
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Old 05-21-2006, 08:33 AM   #25
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Welcome to the mentality of the majority of people here in tex-sucks. If they weren't told how to handle a situation the can't.

Bravo on how you dealt with the situation, hopefully you didn't leave a tip.

Edit: I just realized that you're not in TX, but it sounds like they imported a couple texans just to work there. I grew up in the north east and spent alot of time in NYC. I've never experienced rudeness and huge ego activity like I have down here.
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