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Old 07-06-2015, 11:38 AM   #1
jnick66
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Default 2015 WRX CVT Issue

I have a 2015 WRX w/ the CVT and have been having some issues with it. All started when I had the first oil change done at Autonation Subaru in Roseville CA. After the oil change my car felt a Lil sluggish and was shifting hard for an automatic (I know in sport and sport sharp mode it shifts a lil quicker but this felt different than it was prior to the oil change. Then it started doing this thing where when I'd take off and hold it at a steady throttle not letting off it would shift really hard from 1st to what felt like 3rd then back to 2nd immediately back to 3rd then back to 2nd so on and so on until I let off the throttle. So I called the dealership and the service advisor said it's normal. I said bull**** and brought it in. After showing several techs what the issue was they finally took it in the back and 2 hours later discovered that the transmission fluid was over filled. This was at 3k miles now I have about 10k on it and it's still doing this funky shifting thing and I've taken the car back to the dealership several times one time they reset the transmission learning computer and that seemed to work for a couple days then it starts acting up again. Their telling me there's nothing they can do unless it starts doing it every time. I feel like I spent $30,000 on a lemon and the dealership doesn't give a ****. Any suggestions on what I should do would be appreciated.
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Last edited by jnick66; 07-07-2015 at 01:49 PM. Reason: incorrect dealership name
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Old 07-06-2015, 12:00 PM   #2
Hate
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Transmission fluid low?
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Old 07-06-2015, 01:32 PM   #3
DDS4
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Are you keeping good documentation? Keep taking it back until it is fixed.
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Old 07-06-2015, 01:55 PM   #4
Knotsure
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Did you contact Subaru directly for help? I think you can do it easiest via their website?
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Old 07-06-2015, 02:54 PM   #5
bicycle_wreck
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Quote:
Originally Posted by Knotsure View Post
Did you contact Subaru directly for help? I think you can do it easiest via their website?
This.

Escalate the matter. Get Subaru of America (SOA) involved. Ask to have the regional SOA rep take a look at your car on his next visit to that dealership.
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Old 07-07-2015, 10:22 PM   #6
jnick66
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Default Got it escalated

After emailing SOA twice waiting two weeks I finally called them and got ahold of a service rep. Explained the issue and she contacted Autonation subaru. They want me to drop my car off for a day so they can diagnose it. Planning on dropping it off tomorrow so I'll let you guys know what happens from here. Thanks for all the replies.
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Old 07-08-2015, 03:35 PM   #7
RexyGirl
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Have them check the engine oil level.......
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Old 07-08-2015, 03:42 PM   #8
WRX_02_227
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Quote:
Originally Posted by jnick66 View Post
I have a 2015 WRX w/ the CVT and have been having some issues with it. All started when I had the first oil change done at Autonation Subaru in Roseville CA. After the oil change my car felt a Lil sluggish and was shifting hard for an automatic (I know in sport and sport sharp mode it shifts a lil quicker but this felt different than it was prior to the oil change. Then it started doing this thing where when I'd take off and hold it at a steady throttle not letting off it would shift really hard from 1st to what felt like 3rd then back to 2nd immediately back to 3rd then back to 2nd so on and so on until I let off the throttle. So I called the dealership and the service advisor said it's normal. I said bull**** and brought it in. After showing several techs what the issue was they finally took it in the back and 2 hours later discovered that the transmission fluid was over filled. This was at 3k miles now I have about 10k on it and it's still doing this funky shifting thing and I've taken the car back to the dealership several times one time they reset the transmission learning computer and that seemed to work for a couple days then it starts acting up again. Their telling me there's nothing they can do unless it starts doing it every time. I feel like I spent $30,000 on a lemon and the dealership doesn't give a ****. Any suggestions on what I should do would be appreciated.
How does it act if you don't put it in Sport or Sport#? There isn't any "shifting" at all in that mode, at least there shouldn't be.

Kinda wonder if they drained the trans fluid by mistake, over filled it and damaged something. Or maybe the trans ECU is screwed up.
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Old 07-08-2015, 03:43 PM   #9
RexyGirl
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Tell them to check June 2014 Tech Tip Newsletter....it explains why the engine oil being overfilled can cause drivability issues with the CVT transmission vehicles.

Quote:
You may want to check the engine oil level when the engine is cold. In addition, we have received reports outlining CVT operational issues listed (but not limited to) the conditions below. These have also been found to be a result of an over-filled crankcase:

CVT not “shifting” properly, delayed up-ratio or wrong ratio selected
for the engine load followed by an engine over-rev condition when CVT
ratios down in response to throttle input
• “Grabbing” sensation, CVT operating in a jerking fashion
• Vehicle seems to be lacking power at times or continually
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Old 07-08-2015, 11:48 PM   #10
KennyD
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Originally Posted by RexyGirl View Post
Tell them to check June 2014 Tech Tip Newsletter....it explains why the engine oil being overfilled can cause drivability issues with the CVT transmission vehicles.
Very interesting and good to know. Thanks for that!
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Old 07-09-2015, 03:28 PM   #11
ejicon
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Keeping an eye on this thread. Hope you get this issue taken care of.
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Old 07-09-2015, 06:23 PM   #12
jnick66
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2015 WRX CVT
DGM

Default Update

Took my car in today waited 3 hrs and finally they told me they'd have to keep it for repairs. Needs a new transmission. To WRX_02_227 at first it would only do it in sport mode but lately it would even do it in intelligence mode and in sport# mode it wouldn't do the back and forth shifting but it felt like a manual transmission that you shifted and dropped the clutch even with low acceleration so I didn't drive it in that mode unless I was on a twisty road and using the paddle shifter. To Rexygirl thank you for bringing this up, all the issues listed I have with mine so now I'm wondering if im gonna still have the same issue with the new transmission. I've had the oil changed since the first one and still have the same problems. Thanks again for all the responses it's really appreciated.
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Old 07-09-2015, 08:00 PM   #13
BRipper
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Dealerships were making the mistakes of giving everyone the wrong cvt fluid for the car, I guess if you gave them the vin asking for trans fluid, they would give the older style cvt from another model from a 2014 or so, what it really needed was high torque cvt fluid that only come in a 5 gallon from Subaru, like 350$, ridiculous, but anyways, after using the first fluid they gave, the car did not shift right, or anything like it was prior to the trans fluid being swapped,

stupid people, at least it was low mileage under warranty, switched for a base model wrx w manual trans for just over 25k
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Old 07-10-2015, 02:47 PM   #14
jnick66
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DGM

Default Rexygirl

Hey Rexygirl how do I find that June 2014 tech tip newsletter. I've been searching the Web and can't find anything.
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Old 07-20-2015, 02:17 PM   #15
jnick66
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DGM

Default Update

So the dealership is replacing my transmission but I'm still concerned that this issue may cause problems down the road for the engine and differentials. Throughout the whole break in period it would rev to red line then jump forward when it shifted. This extra stress defeats the point of buying a new vehicle. I didn't want something that was drove hard and now I'm stuck with my car being drove hard not by my doing. I'm trying to get SOA to put me in a new vehicle but their fighting it saying that these new engines are broken in after a few hundred miles(BS!!!). I've talked to a couple lemon law lawyers and they think I have a great case. Just checking if I'm over-reacting or if my concerns are valid.
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Old 07-20-2015, 03:41 PM   #16
thill
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Quote:
Originally Posted by jnick66 View Post
So the dealership is replacing my transmission but I'm still concerned that this issue may cause problems down the road for the engine and differentials. Throughout the whole break in period it would rev to red line then jump forward when it shifted. This extra stress defeats the point of buying a new vehicle. I didn't want something that was drove hard and now I'm stuck with my car being drove hard not by my doing. I'm trying to get SOA to put me in a new vehicle but their fighting it saying that these new engines are broken in after a few hundred miles(BS!!!). I've talked to a couple lemon law lawyers and they think I have a great case. Just checking if I'm over-reacting or if my concerns are valid.
I think you might be overreacting. Powertrain warranty is 5yrs 60K miles. If you plan on keeping the car longer than that you might be able to negotiate with SOA on a reduced extended warranty for 7yrs+ on the powertrain.
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Old 07-20-2015, 09:07 PM   #17
rkramer
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Quote:
Originally Posted by jnick66 View Post
SThis extra stress defeats the point of buying a new vehicle. I didn't want something that was drove hard and now I'm stuck with my car being drove hard not by my doing. I'm trying to get SOA to put me in a new vehicle but their fighting it saying that these new engines are broken in after a few hundred miles(BS!!!). I've talked to a couple lemon law lawyers and they think I have a great case. Just checking if I'm over-reacting or if my concerns are valid.

No, it was not extra stress. It probably did more good for you than anything else, as it sounds like you probably babied it far too much during break in.

And of course lawyers are going to tell you they have a case. What else would you expect? My personal opinion is that you have absolutely zero case. It is a simple death of a transmission that probably had a factory defect. Let the warranty take care of it and quit whining.
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Old 07-21-2015, 08:29 AM   #18
RobM
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Quote:
Originally Posted by jnick66 View Post
Throughout the whole break in period it would rev to red line then jump forward when it shifted. This extra stress defeats the point of buying a new vehicle. I didn't want something that was drove hard.
Confused. You drove it to red line during break-in, are unhappy it failed, but don't want something that was driven hard, by you?
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Old 07-24-2015, 05:24 PM   #19
jnick66
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DGM

Default robm

It wouldn't shift until it red lined even though I was only giving it 20-30% throttle. Before the dealership F'ed up my transmission that % throttle would shift gears around 3-4k rpm. Now that I have a new transmission it seems like everything is fine.
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Old 07-25-2015, 03:25 AM   #20
ejicon
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Quote:
Originally Posted by RobM View Post
Confused. You drove it to red line during break-in, are unhappy it failed, but don't want something that was driven hard, by you?
The redline issue was the problem. He wasn't purposely doing it.
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Old 07-25-2015, 07:32 AM   #21
RobM
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If you put it in manual mode, and paddle shifted, would it shift?
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Old 07-26-2015, 12:05 PM   #22
jnick66
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DGM

Default robm

Yes in manual mode it would shift fine with the paddle. Is anyone else experiencing a hard shift with the CVT. My mother-in-law bought the 15 WRX CVT and hers is starting to have the same problem give it 30-40% throttle and it will go first, second rev to 5500rpm then shift like you dropped the clutch on a manual transmission and go into a higher gear which bogs down then shift back to third all while holding a steady throttle. I feel like this can't be an isolated issue but all the searching I've done and I can't find anyone else that's having issues with the CVT.
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Old 07-26-2015, 01:13 PM   #23
CosmoTheCat
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Is that big drop in RPM due to torque converter lockup? Under light throttle they lock up way earlier than a traditional automatic.
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Old 07-31-2015, 05:31 PM   #24
BRipper
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also , the drivetrain loss is crazy with a cvt, it only makes like 170-180 to the wheels vs the manual wrx making like 230 or so, to me thats a slow car for the price

Quote:
Originally Posted by BRipper View Post
Dealerships were making the mistakes of giving everyone the wrong cvt fluid for the car, I guess if you gave them the vin asking for trans fluid, they would give the older style cvt from another model from a 2014 or so, what it really needed was high torque cvt fluid that only come in a 5 gallon from Subaru, like 350$, ridiculous, but anyways, after using the first fluid they gave, the car did not shift right, or anything like it was prior to the trans fluid being swapped,

stupid people, at least it was low mileage under warranty, switched for a base model wrx w manual trans for just over 25k
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Old 08-15-2015, 09:51 PM   #25
CR WRX
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I recently started have the same problem with my cvt, 2015 with 13xxx miles.

Shifts hard and acts funny, I am going to make an appointment for service. Did they install a new CVT and did it fix the issues you were having?
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