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Old 11-02-2001, 08:56 AM   #1
rrubel
Scooby Newbie
 
Member#: 4643
Join Date: Mar 2001
Location: Baltimore, MD, USA
Vehicle:
2008 Legacy Outback
Atlantic Blue Pearl

Default Replaced crank seal? Complain to NHTSA NOW.

I just got off the phone with my dealer, confirming that my front crank seal is leaking AGAIN, so I immediately called NHTSA and filed a complaint both for my 96 OB and our 97 GT. I urge *everyone* who's had to replace one of these seals (under warrenty or not) to do the same.

NHTSA's web site/complaint area is at < http://www.nhtsa.gov/cars/problems/ivoq/default.htm> or if you prefer you can call 1-888-DASH-2-DOT (1-888-327-4236) and work through a series of menus to reach a live operator. Be aware that you need your VIN when you call...

If we make enough noise, maybe Subaru will do something about it. NHTSA will investigate regardless of the number of complaints, but I got the idea that more is better.

If anyone else has any other suggestions for locations to post this, feel free to repost there.

Thanks.
[RICHR]
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Old 11-02-2001, 10:34 PM   #2
BG5
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Member#: 695
Join Date: Dec 1999
Location: Cali
Default don't think it's ready for NHTSA yet...

It sounds like the seal surface on the crankshaft is damaged (manufacturing defect or nicked when previous seals were taken out...) or your dealer is having problems putting seals in correctly (popping the seal spring when they get tapped in or failing to lube the seal so it doesn't get shredded on startup)

Have you seen/inspected the replaced seals/crankshaft?

If this is under warranty I'd press the dealer/rep to get me a new engine/shortblock or crankshaft at this point.

I've never had any problems with my front seals though I've replaced mine as preventative maintenance.

Last edited by BG5; 11-02-2001 at 10:40 PM.
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Old 11-02-2001, 10:59 PM   #3
rrubel
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Member#: 4643
Join Date: Mar 2001
Location: Baltimore, MD, USA
Vehicle:
2008 Legacy Outback
Atlantic Blue Pearl

Default

Let's just say that between this forum, my Outback mailing list, and emails based on my experiences from my Outback web site, that I'm aware of several hundred owners who have suffered the same failure, some on multiple occasions (ie, every 50k miles or so). My Outback did it at 55k miles, and again at 110k miles (and needed another seal at 59k when they replaced a faulty oil pump). No, there's nothing wrong with the crank or block.

Also, if you look at the history of the seal part itself, they're now on the third iteration. The part number has changed from 806733010 to 806733020 and now to 806733030. SOMEONE is aware of a problem...
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Old 11-03-2001, 02:33 PM   #4
BG5
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Location: Cali
Default Hmmm...

I have a phase 2 block. I've heard of other people having seals go bad and they all seem to be phase 1 block owners. ( < 98) One guess is that the re-engineered bearing locations in the P2 block took care of a pre-supposed crankshaft end-play problem that might be shredding seals... That's sort of where I'm coming from on the new shortblock since you'll get a P2 block if they agree to it...

(edit) a see-sawing crank can also lead to failure of the oil pump since it sits on the end of the crank. If the crankshaft is moving around the oil pump will end up taking the load.

How did the oil pump fail?

Last edited by BG5; 11-03-2001 at 02:51 PM.
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Old 11-03-2001, 03:40 PM   #5
rrubel
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Member#: 4643
Join Date: Mar 2001
Location: Baltimore, MD, USA
Vehicle:
2008 Legacy Outback
Atlantic Blue Pearl

Default Re: Hmmm...

Quote:
Originally posted by BG5
problem that might be shredding seals... That's sort of where I'm coming from on the new shortblock since you'll get a P2 block if they agree to it...
Well, with 110k miles, SOA is not willing to do anything for me...

Quote:
How did the oil pump fail?
Couple screws loosened, allowed the halves of the shell to separate, and the rotor scored the walls of the pump shell. Caused a really nice oil puddle, as you can well imagine. Fortunately, it didn't happed on MY driveway :-)
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