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Old 02-04-2008, 08:59 AM   #1
subaru_west
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red

Default CSS Performance (merged thread)

I made one order from css performance. and I no received anything .. I made this order in january 12 ... anyone know css performance ? this is a real vendor ?
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Old 02-04-2008, 09:09 AM   #2
SplatZ400
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yes they are a real vendor and they have great costumer service. If you are in PR doesnt your shipment have to go through customs? Search CSS on here and you will find plenty of positive threads.
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Old 02-04-2008, 10:24 AM   #3
Rizen
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Location: Jacksonville, FL
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SWP, 342whp Dom2.5 XT-R

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He had some shipping problems due to his wallet being stolen. The stuff was shipped out late January, since you are in PR it has probably just taken a bit to get to you. PM him and check what's up if you want, but I ordered from him around the same time and I did get both of my intercoolers.
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Old 02-04-2008, 04:19 PM   #4
subaru_west
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ok i am triying to contact the seler and nothing... i send email to the ccs performance and nothing.! i dont want to think that this people fraud me!
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Old 02-06-2008, 07:32 PM   #5
CSS Performance
Former Vendor
Vendor Sales Rating: (10)
 
Member#: 167984
Join Date: Jan 2008
Location: CSS FMICs back in stock
Vehicle:
PM IMPORTIMAGE FOR
BEST PRICE AND SERVICE

Default

I hate to bump a thread thats flaming me but...here goes.
Leo,Leo,Leo.....What are we gonna do with you. You purchased an item that was backordered and you were advised of that up front. I had a damaged shipment of cores which set the shipping date back another 2 weeks. You were advised of that and offered a refund on the spot.

You agreed to wait. For your trouble I offered you a free set of grilles and eyebrows. Later that day you emailed me again asking the same question. I thought you were still not happy so I then upped the offer to 75.00 rebate AND the grilles and eyebrows. You said that was fine.

The next day you said you wanted a refund.I advised I would send you a money order since you dont have paypal. You then said you would wait instead in an email later that day.

Then today you asked for the money back. Then sent 4 emails within an hour after that asking for a TMIC ,grilles,and eyebrows with express shipping instead.

At this point...I think you want a TMIC if thats the case just let me know DEFINITIVELY that this is the case. I try my best to answer every email but when its the same email 10 times per day I thought that sending one response was sufficient.

I just want to make you happy but I need to know what you want. After the item ships there can be no changes. I am already eating shipping to PR since I agreed to the rebate.
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Old 02-11-2008, 01:43 PM   #6
subaru_west
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I send you 10 email! because you dont answer me the emails! I talk you that I want the TMIC .. and you send me a email that the order was shipped via ups. but never you send me the tracking number... . the only I want is the tmic , but Im trying to contact you and nothing...

Now you know what I want... yours products are so good. .. please send me the tmic .. this is the only I want..
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Old 02-11-2008, 02:09 PM   #7
RexXNXmotion
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Location: Clearwater, MN
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MBP

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Just wanted to say that everything has been great for me. Always responded to my emails and kept me informed with where things were. Kudos to CSS, Thanks again!
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Old 02-11-2008, 06:22 PM   #8
subaru_west
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yes I no have any problem whit css .. the only that I want is the tmic ..
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Old 02-14-2008, 09:06 PM   #9
REXtard04
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WR Blue

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I had a great experience with CSS, very responsive and really quick shipment...would definitely do business with them again .
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Old 03-04-2008, 03:41 PM   #10
silver_rex05
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Silver

Default Same problem

I've got the same problem. I ordered a FMIC from CSS Performance and per their request I paid them through Paypal. In an email they told me that they would send me a shipping confirmation, which I have yet to receive and its been some time. I've read the threads and know that they're a reliable vendor, but now I'm starting to doubt. I've emailed CSS and have not gotten a reply, so in an attempt to get their attention I'm posting this thread and hopefully they repond to threads quicker than they do to emails.
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Old 03-04-2008, 03:44 PM   #11
CSS Performance
Former Vendor
Vendor Sales Rating: (10)
 
Member#: 167984
Join Date: Jan 2008
Location: CSS FMICs back in stock
Vehicle:
PM IMPORTIMAGE FOR
BEST PRICE AND SERVICE

Default

I am online now. Send me a PM with your name and paypal confirmation and date and let us look into it. This is the first I have heard of the situation.
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Old 03-08-2008, 01:14 PM   #12
SCOOBYdudematt
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GT35R'd with 315mm tires!

Default

Quote:
Originally Posted by silver_rex05 View Post
I've got the same problem. I ordered a FMIC from CSS Performance and per their request I paid them through Paypal. In an email they told me that they would send me a shipping confirmation, which I have yet to receive and its been some time. I've read the threads and know that they're a reliable vendor, but now I'm starting to doubt. I've emailed CSS and have not gotten a reply, so in an attempt to get their attention I'm posting this thread and hopefully they repond to threads quicker than they do to emails.
same here... ordered mine on the 1st, week has gone by, nothing heard back, send e-mails and pm's... awaiting reply... ... like silver rex said hopefully they reply to threads quicker..
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Old 03-08-2008, 01:55 PM   #13
CSS Performance
Former Vendor
Vendor Sales Rating: (10)
 
Member#: 167984
Join Date: Jan 2008
Location: CSS FMICs back in stock
Vehicle:
PM IMPORTIMAGE FOR
BEST PRICE AND SERVICE

Default

I am online now. Send me a PM with your name and paypal confirmation and date and let us look into it. This is the first I have heard of the situation.
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Old 03-08-2008, 02:38 PM   #14
SCOOBYdudematt
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Location: MAIC
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GT35R'd with 315mm tires!

Default

pm sent....
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Old 03-08-2008, 05:52 PM   #15
jay25RS
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& 2015 Legacy Ltd.

Default

Quote:
Originally Posted by Terrorsathan View Post
this subaruwest guy is a retard
+1, I would purchase again from CSS and I haven't rec'd my intercooler yet from the group buy just to spite him.
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Old 03-08-2008, 06:47 PM   #16
hyperboarder
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. All the Miatas
. All the colors

Default

I agree, he's posting in every thread CSS starts to be annoying. I have no reason to doubt CSS.
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Old 03-10-2008, 12:39 AM   #17
silver_rex05
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pm sent last week and still waiting for a reply. Really starting to get annoyed. What's up CSS? I hope to hear back from you soon.
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Old 03-10-2008, 12:56 AM   #18
CSS Performance
Former Vendor
Vendor Sales Rating: (10)
 
Member#: 167984
Join Date: Jan 2008
Location: CSS FMICs back in stock
Vehicle:
PM IMPORTIMAGE FOR
BEST PRICE AND SERVICE

Default

PLEASE send me a pm with your paypal confirmation number and name so I can look into it. I never got a pm last week even after after posting these instructions then.
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Old 03-10-2008, 08:04 AM   #19
SCOOBYdudematt
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Location: MAIC
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'05 CGM STi
GT35R'd with 315mm tires!

Default

Quote:
Originally Posted by silver_rex05 View Post
pm sent last week and still waiting for a reply. Really starting to get annoyed. What's up CSS? I hope to hear back from you soon.
same here.... sent pm, responed saying would get back asap, but nothing, kinda shady....

Last edited by SCOOBYdudematt; 03-10-2008 at 08:09 AM.
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Old 03-10-2008, 09:46 AM   #20
silver_rex05
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Default

I sent the pm to CSS Performance...but either way Chris FINALLY got back to me. He has yet to provide me with any type of confirmation, but hopefully I'll hear back from him. If I have any other issues I'll be sure to post again, since it seems that this is the quickest way to get a response vs email!!
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Old 03-10-2008, 10:02 AM   #21
SCOOBYdudematt
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GT35R'd with 315mm tires!

Default

yea hopefully chris will get back to me sometime today....
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Old 03-10-2008, 11:00 AM   #22
candronaco
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OBP (FPGreen)

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Well i am going to be ordering a black fmic with bpv kit from css this week. If i have a good experience then i will be sure to share it. My tuner knows the guys involved with this company and he assured me they are stand up guys who are trying to provide an excellent service for affordable prices so im going to put my faith in them. Hope it isnt misplaced I will post again when i get/dont get my intercooler.
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Old 03-10-2008, 12:16 PM   #23
CSS Performance
Former Vendor
Vendor Sales Rating: (10)
 
Member#: 167984
Join Date: Jan 2008
Location: CSS FMICs back in stock
Vehicle:
PM IMPORTIMAGE FOR
BEST PRICE AND SERVICE

Default

Quote:
Originally Posted by SCOOBYdudematt View Post
yea hopefully chris will get back to me sometime today....
Pm sent with inquiry as to what was purchased. All I got was a paypal payment with no description of what was ordered. I need to know what you want so I can ship it.
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Old 03-10-2008, 12:46 PM   #24
SCOOBYdudematt
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Join Date: Dec 2006
Chapter/Region: MAIC
Location: MAIC
Vehicle:
'05 CGM STi
GT35R'd with 315mm tires!

Default

rob contacted me, coating parts today, sending out tomorrow. very happy with the outcome, cant wait for the product, def. will post pics when i install.

another satisfied customer,

matt
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Old 03-10-2008, 03:47 PM   #25
sti4bao
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2004 WRX STi
Fit

Default

OK.....Everybody do the judgment for me....
Here is story:

Transaction
Date Type Status Details Amount
Feb. 11, 2008 Add Funds from a Bank Account Completed Details $449.00 USD

Transfer to:
EDDIE BLANKENSHIP
Email:
tint_and_graphix@yahoo.com

Total Amount:
-$449.00 USD

Date:
Feb. 11, 2008
Time:
12:55:56 PST
Status:
Completed
Couple PM sent and got reply = OK
CSS FMIC shipped on 02/20/08
I do tracking every 3 days after until now, this is what i got from UPS:

Billing information has been sent to UPS. Check site later for updated shipment status or contact shipper for more details.


Tracking Number: 1Z 57W 31Y 03 9199 460 8
Type: Package
Status: Billing Information Received
Shipped To: SILVER SPRING, MD, US
Shipped/Billed On: 02/20/2008
Service: GROUND
Weight: 40.00 Lbs

To view additional tracking information, please log in to My UPS.


Tracking results provided by UPS: 03/10/2008 3:44 P.M. ET
PM again, they said waiting for BVP flange, I replied this kit is available every where online.....etc..more PMs, no reply at all

Today is 03/10/2008, nothing
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