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Old 11-07-2006, 09:56 AM   #1
Mattr762
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02 WRX White
uppipe, turbo-back, MBC

Default Lotus Elise falls off car lift at tire store.

Quote from the Owner:
Quote:
Dropped my Elise off to the local Goodyear shop to have new F1G3s installed. My Father-in-law is the service manager and has been for 10 years. He is out on medical leave, but he met me at the shop this morning, because he understands the uniqueness of the car.

I handed them the tire tools and opened the Owner's Manual to the jacking instructions so they would be clear. We went over all the instructions and they assured me I was in good hands.

We (my father-in-law and I both left)

1 hour later I get a call about the "accident" and that I needed to come down...

WTF!

So this is what I found...


Quote:
It get's better. They said they read the manual, but not to the point where it spoke about the 4-point lift. After the crash, they continued reading. Yipee for me.

The damage is inclusive of the rear clam, front clam, underneath the driver's door, and a nice puncture through the bottom diffuser around the passenger seat area.

When I was there, they had a wrecker attached with a winch to the front end so it wouldn't come crashing down. After it cleared the lift, the front end swung around and crashed into some tool chests.

I'm mostly worried about the rear structure... the puncture underneath and the loss of value of the car (it's paid off free and clear)!

I've already called Dimmit in Clearwater and they are expecting the vehicle. Goodyear has filed the claim with their carrier and has promised to fully cover the repair. Luckly my FIL was there as a witness.

What else do I need to be concerned about in the repair/insurance claim? Diminished value, loss of use (not my primary vehicle), etc.
More pictures here:
http://www.my914-6.com/crap/
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Old 11-07-2006, 09:57 AM   #2
Matt A
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Default

Oh SNAP!

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Old 11-07-2006, 09:58 AM   #3
BGPunk2001
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NM, sucks to be him, next time take it to a place where you dont know the people so you can sue them.

Last edited by BGPunk2001; 11-07-2006 at 10:04 AM.
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Old 11-07-2006, 09:59 AM   #4
big_mac314
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Old 11-07-2006, 09:59 AM   #5
Drifting Away
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Id be pissed as hell!
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Old 11-07-2006, 10:00 AM   #6
iamchris
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Default

Uh oh.
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Old 11-07-2006, 10:00 AM   #7
Asinine
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Default

Well duh. That thing has perfect weight balance. What did they EXPECT would happen when they took the front right tire off!???
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Old 11-07-2006, 10:00 AM   #8
Joe Boxer
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** Memoirs of a
Serial Bachelor**

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Old 11-07-2006, 10:00 AM   #9
Wagon Joe
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Default

That sucks.

Lame license plate, BTW.
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Old 11-07-2006, 10:01 AM   #10
Grap
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My friend works at a Lotus dealership and paints/repairs those all the time....yeah....should be close to totaled.
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Old 11-07-2006, 10:01 AM   #11
Stickee
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Old 11-07-2006, 10:05 AM   #12
Baja Milk
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Old 11-07-2006, 10:07 AM   #13
Scoobie Noobie
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Wow, the undercarriage is almost completely enclosed.
I've never seen the underside of one before now.
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Old 11-07-2006, 10:09 AM   #14
kbcr3
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Quote:
Originally Posted by SureGrap View Post
My friend works at a Lotus dealership and paints/repairs those all the time....yeah....should be close to totaled.
you think it'll be totaled? the damage doesn't look that bad to me.

regardless, if i was the owner, i'd be crying in the fetal position in some corner.
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Old 11-07-2006, 10:09 AM   #15
evil girl
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Default

damn, that sucks man. I would sue the pants off of them and demand that the guys who worked on your car be fired.

I had something similar happen to me a couple of years ago with my dodge dakota. Got the front shocks done and when I put it in reverse I heard the Horrendous grinding noise. I immediately stopped and got out to find 4 of the 6 lug nuts on the ground by the front wheel and the front wheel torqued to the left. WTF!!!!!

man, let's just say my husband was with me and his face was bright red. I was dropping f-bombs left and right. Looked right at the guy who worked at my car and told him that he needs a farking brain. If I was some normal chick I would have kept on going and the wheel would have come completely off.

luckily it didn't strip the bolts... otherwise I would have gotten physical... well not really it was the cherry to a really crappy day.

and it sooo doesn't compare to your situation.

moral: do all work on your car yourself.... the chain stores are run by incompetent fools.
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Old 11-07-2006, 10:12 AM   #16
rogue
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evil: fired? It's a ****ing car. And it's a ****ing accident.

The guy probably WILL be fired, but what good does it do DEMANDING they fire him? Is he going to wreck your car again?
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Old 11-07-2006, 10:13 AM   #17
runnah
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Quote:
Originally Posted by evil girl View Post
moral: do all work on your car yourself.... the chain stores are run by incompetent fools.
Yup, dealership friends tell me stories about chainstore terrible work, i.e. leaving drain plugs loose (toasted engine), not tightening wheels, not replacing fluids etc..

Half the chain stores don't require their techs to be ASE certifited.

You take your car's life in your hand when you visit those places.
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Old 11-07-2006, 10:13 AM   #18
Grap
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Quote:
Originally Posted by kbcr3 View Post
you think it'll be totaled? the damage doesn't look that bad to me.

regardless, if i was the owner, i'd be crying in the fetal position in some corner.
Probably not totalled, but it's gonna be expensive.....not even counting the mechanical damage.

There's only 6 pieces to the body...rear clam, front clam, 2 doors, and the rockers.

Sounds like they damaged 4 of them....they don't fix them, they get replaced....and they are hand-painted at the factory which makes a re-paint very tough to match.
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Old 11-07-2006, 10:14 AM   #19
Wagon Joe
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Default

The only time I've brought my car in for service was for an alignment.

I got it back with a nice dent in the downpipe from the lift.
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Old 11-07-2006, 10:15 AM   #20
lotusdrift
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Oh, **** it
I'm gonna have a party

Default

That sucks
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Old 11-07-2006, 10:15 AM   #21
Asinine
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Quote:
Originally Posted by rogue View Post
evil: fired? It's a ****ing car. And it's a ****ing accident.

The guy probably WILL be fired, but what good does it do DEMANDING they fire him? Is he going to wreck your car again?
+1

You get fired for a pattern of incompetency or for unethical/illegal behavior (e.g., stealing from customers' cars). It's an exotic car and poses unique challenges. It never should have happened, but it's not so outrageous that you take away someone's livelihood. For all we know, the guy who was responsible could have had an excellent safety record. And Goodyear is footing the bill 100%, right?
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Old 11-07-2006, 10:16 AM   #22
big_mac314
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Quote:
Originally Posted by rogue View Post
evil: fired? It's a ****ing car. And it's a ****ing accident.

The guy probably WILL be fired, but what good does it do DEMANDING they fire him? Is he going to wreck your car again?
chris619
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Old 11-07-2006, 10:17 AM   #23
Grap
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Quote:
Originally Posted by Asinine View Post
+1

You get fired for a pattern of incompetency or for unethical/illegal behavior (e.g., stealing from customers' cars). It's an exotic car and poses unique challenges. It never should have happened, but it's not so outrageous that you take away someone's livelihood. For all we know, the guy who was responsible could have had an excellent safety record. And Goodyear is footing the bill 100%, right?
If my employee just cost me that much money by making an error.....I don't five a **** about his 'livelihood' any more, you're gone!
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Old 11-07-2006, 10:18 AM   #24
Snoopy
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i blame gravity.
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Old 11-07-2006, 10:18 AM   #25
runnah
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Default

Quote:
Originally Posted by Asinine View Post
+1

You get fired for a pattern of incompetency or for unethical/illegal behavior (e.g., stealing from customers' cars). It's an exotic car and poses unique challenges. It never should have happened, but it's not so outrageous that you take away someone's livelihood. For all we know, the guy who was responsible could have had an excellent safety record. And Goodyear is footing the bill 100%, right?
+1

Its not up to the customer to decides who gets fired and who doesn't.

But as an employer I'd be damn close to giving the guy responsible his walking papers after a SNAFU like that. In the end it will be the Manager/owner who gets it in the rear on a situation like that.
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