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Old 11-09-2006, 11:53 AM   #1
metoo
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Question SMC Pump Failures

I had my mind set on an SMC kit for a small variety of reasons over the competition. 2 things bug me though. One is the wait to get one. Two, and most importantly, is the fact that I have see 2 used SMC kits being sold by owners that have had the kit for under 6 months that include a NEW pump. Why are there a new pumps on a kits that have been in use for less than 6 months? How common is this?
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Old 11-09-2006, 12:14 PM   #2
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Why buy SMC? coolingmist has the best parts and customer service in the business

If your worried about pump failure, our pump has EPDM seals and can handle 100% methanol. It has a 1 year warranty as well. not to mention these are in stock, feature the best progressive controllers in the business, and i discount them. send me a PM for more info
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Old 11-09-2006, 01:39 PM   #3
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i have the smc kit and i absolutely love it. simple and does exactly what its suposed to do. i gained something like 40whp and 50lbs torque. and this is all on a VERY conservative tune and on my stock sti top mount at 22psi.

they might say "new" pump just so you know which one it is since its kinda old. instead of the older model pumps because smc constantly is upgrading their pumps and never stops progressing. its what they do and what their about so i had to go with them.

if you call up smc you can have a talk with them for as long as you like and they will not only answer every question you could possibly have but they'll even answer a few that you hadnt even thought about. there is no way you could possibly imagine customer service better than what smc provides.

im running 100% methanol and its all good. they are coming out with new seals for their pumps and their going to offer free upgrades to anyone with the pumps with the previous seals. they just dont stop making the best even better.

i called them on a wednesday and they had to speical make a tank with pump for my 05 sti's winshiled wiper tank. i beileve shipping was about 10 dollars and he said id get it by that monday....to my surprise i recieved it on friday

hope this helps but if you go with smc you wont be disapointed

+1 SMC FTW
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Old 11-09-2006, 01:43 PM   #4
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I've been running an SMC kit for nearly 2 yrs and have had one issue w/the pump. One or two of the screws worked themselves loose in the pump body. I e-mailed Steve at SMC and he asked me to return the pump so he could check the gaskets and replace it. I opted to ThreadLok the screws instead and it's been fine since. I've had it for just about 20k and that's the only thing that's come up.

It's not as elaborate or comprehensive as an Aquamist, for sure, but it does its job as required and is reliable IMHO.

I've shopped w/lotsa vendors here and think SMC is one of the better ones I've dealt with....great customer svc.
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Old 11-09-2006, 01:59 PM   #5
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My SMC pump died 50\50. Then i sold the kit to boostin, and the new pump died already.
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Old 11-09-2006, 02:02 PM   #6
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Quote:
Originally Posted by IMPORTIMAGE View Post
Why buy SMC? coolingmist has the best parts and customer service in the business

If your worried about pump failure, our pump has EPDM seals and can handle 100% methanol. It has a 1 year warranty as well. not to mention these are in stock, feature the best progressive controllers in the business, and i discount them. send me a PM for more info
Because Steve backs his **** up. I have had a pump failure and he immediately fixed mine and next day shipped it back. He just dumped 9 grand into research and development of some new seals that are very much 100% capable and out of his generosity he has told me I can have one to test for him since we work together a lot. You cannot beat his customer service.

Delette
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Old 11-09-2006, 02:16 PM   #7
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Quote:
Originally Posted by IMPORTIMAGE View Post
Why buy SMC?
No-thought installation.
Attractive and small face controller that I can mount almost stealthly nest to the cup holder on my 2004 STi.
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Old 11-09-2006, 02:17 PM   #8
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Steve at SMC is hands down the best backed manufacture around. As everybody has mentioned, he stands behind his product and is always looking out for his customers. I'm an early kit user who enjoys this system so much, I recently sent my tank/pump in for the bigger STi 12l tank conversion. Steve did a great job, quick turn around, charged me a very fair price, and threw in the latest design pump to replace my early model at no extra charge. Talk about excellent customer service and a great product…!!!
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Old 11-09-2006, 02:19 PM   #9
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Quote:
Originally Posted by CoolRex View Post
Because Steve backs his **** up. I have had a pump failure and he immediately fixed mine and next day shipped it back. He just dumped 9 grand into research and development of some new seals that are very much 100% capable and out of his generosity he has told me I can have one to test for him since we work together a lot. You cannot beat his customer service.

Delette
I appreciate the customer service, just like I appreciate a strong warranty. The thing is, I don't want to have to use it. And what happens if the pump dies at 25 psi of boost at 6000 rpm? BOOM!!
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Old 11-09-2006, 02:25 PM   #10
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Quote:
Originally Posted by metoo View Post
The thing is, I don't want to have to use it. And what happens if the pump dies at 25 psi of boost at 6000 rpm? BOOM!!
Same is true for any Alky system…

It comes down to how elaborate you want to get with your injection system. If you want flexible implementation options and a wide selection of components to meet whatever your injection needs, then maybe you should consider an elaborate Aquamist system.

If you want something more reasonably priced, standalone and fully integrated, relable plug and play type of system, then I’d go with the SMC kit.
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Old 11-09-2006, 02:50 PM   #11
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Quote:
Originally Posted by metoo View Post
I appreciate the customer service, just like I appreciate a strong warranty. The thing is, I don't want to have to use it. And what happens if the pump dies at 25 psi of boost at 6000 rpm? BOOM!!
If you are scared of that then alky inj isn't for you. As for me...I know how my car acts and how it is supposed to run. One thing feels funky 'anywhere' and I go ballistic until I find an answer as to what is wrong.
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Old 11-09-2006, 03:38 PM   #12
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Quote:
Originally Posted by xcntrk75 View Post
Steve at SMC is hands down the best backed manufacture around. As everybody has mentioned, he stands behind his product and is always looking out for his customers. I'm an early kit user who enjoys this system so much, I recently sent my tank/pump in for the bigger STi 12l tank conversion. Steve did a great job, quick turn around, charged me a very fair price, and threw in the latest design pump to replace my early model at no extra charge. Talk about excellent customer service and a great productů!!!
Same here... I sent him my tank and he converted it and probably sent it back the other day. great turnaround time! Steve is def. thumbs up in my book.
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Old 11-09-2006, 03:46 PM   #13
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Quote:
Originally Posted by IMPORTIMAGE View Post
Why buy SMC? coolingmist has the best parts and customer service in the business

If your worried about pump failure, our pump has EPDM seals and can handle 100% methanol. It has a 1 year warranty as well. not to mention these are in stock, feature the best progressive controllers in the business, and i discount them. send me a PM for more info
Isn't there a warning on the coolingmist pump that says not to use it with more then 50% alc?
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Old 11-09-2006, 04:08 PM   #14
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Quote:
Originally Posted by xcntrk75 View Post
Same is true for any Alky systemů
True, but I'm not seeing many Subaru guys talking about their pumps going out on other kits. This is not to say that they are not going out.
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Old 11-09-2006, 04:12 PM   #15
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Quote:
Originally Posted by CoolRex View Post
If you are scared of that then alky inj isn't for you. As for me...I know how my car acts and how it is supposed to run. One thing feels funky 'anywhere' and I go ballistic until I find an answer as to what is wrong.
As said by another, it can happen to any system, but I'd like to get on that has a smaller chance of such an event. So this thread is really a reputation study.

I hear ya about stepping back when something seems amiss, but somethings happen with no warning. I don't know if these are the type of problems these guys have had with there pumps, so I guess now is a good time to ask.......
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Old 11-09-2006, 04:13 PM   #16
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.......Question:

For those of you that had pump problems (other than loose screws), what type of problem was it?
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Old 11-09-2006, 04:16 PM   #17
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+ 10000000000 for Steve at SMC. Ive had his kit for 3 months and couldnt be more pleased. unless i had the spec c tank... but anyway dont let some vendor tell you otherwise. take if from people using the product and not those trying to sell the product!
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Old 11-09-2006, 04:52 PM   #18
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Quote:
Originally Posted by metoo View Post
.......Question:

For those of you that had pump problems (other than loose screws), what type of problem was it?
Mine was a slight leak. It was just leaking a drop and I didn't like the idea so I went ahead and had Steve take care of it. That prompted him to investigate his seals and spend 9G's to have better ones made.
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Old 11-09-2006, 05:40 PM   #19
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Quote:
Originally Posted by CoolRex View Post
Mine was a slight leak. It was just leaking a drop and I didn't like the idea so I went ahead and had Steve take care of it. That prompted him to investigate his seals and spend 9G's to have better ones made.
That's not a big problem, so I'm fine with that sort of failure as long as the customer support is good.

Last edited by metoo; 11-10-2006 at 12:08 AM. Reason: removed abbreviation for full text
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Old 11-09-2006, 08:44 PM   #20
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Yeah and that should be 100% fixed. You would be surprised out of all the kits out there how many people actually install them and forget it. It's easy to do that. I however come from the DSM world so it's habit to meticoulously check everything.
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Old 11-09-2006, 10:00 PM   #21
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Quote:
Originally Posted by hippy View Post
Isn't there a warning on the coolingmist pump that says not to use it with more then 50% alc?
I've been using mine 75% / 25% mix with no problems , a friend of mine is using 100% meth no problems .
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Old 11-09-2006, 10:46 PM   #22
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i've got to agree with everyone on this ,Steve at smc is top notch in my book , any problem i've had or question that needed answered ,Steve took care of it without a hitch. and up here in alaska all we have for gas is 90 oct piss water , so this kit was money well spent in my opinion
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Old 11-10-2006, 12:00 AM   #23
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Aquamist 2d kit. Fantastic kit. Aquamist has the most advanced and in my opinion highest quality kits out of everyone.
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Old 11-10-2006, 12:12 AM   #24
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Aquamist 2d kit. Fantastic kit. Aquamist has the most advanced and in my opinion highest quality kits out of everyone.
No thanks
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Old 11-10-2006, 09:48 AM   #25
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Aquamist 2d kit. Fantastic kit. Aquamist has the most advanced and in my opinion highest quality kits out of everyone.
...and the most expensive...
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