Welcome to the North American Subaru Impreza Owners Club Thursday October 23, 2014
Home Forums WikiNASIOC Products Store Modifications Upgrade Garage
NASIOC
Here you can view your subscribed threads, work with private messages and edit your profile and preferences Home Registration is free! Visit the NASIOC Store NASIOC Rules Search Find other members Frequently Asked Questions Calendar Archive NASIOC Upgrade Garage Logout
Go Back   NASIOC > NASIOC Reviews > Dealership Reviews

Welcome to NASIOC - The world's largest online community for Subaru enthusiasts!
Welcome to the NASIOC.com Subaru forum.

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, free of charge, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!

If you have any problems with the registration process or your account login, please contact us.
* Registered users of the site do not see these ads.
Reply
 
Thread Tools Display Modes
Old 11-14-2001, 03:43 PM   #1
joshatl
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 12267
Join Date: Nov 2001
Location: Atlanta, GA
Post Gwinnett Subaru, Atlanta GA

Hey everybody!

Has anyone out there had any experience with the Subie dealers in Atlanta, concerning the WRX? I'm thinking about buying one but don't know which dealership to choose from. Flexibility in price and a good service department are mainly what I'm interested in.

Thanks.

* Registered users of the site do not see these ads.
joshatl is offline   Reply With Quote
Old 11-16-2001, 09:34 AM   #2
chuglobal
Scooby Specialist
Member Sales Rating: (9)
 
Member#: 10041
Join Date: Sep 2001
Location: Marietta, Ga.
Vehicle:
2015 WRX Limited CVT
ISM

Default Conley Subaru

Do NOT go to Classic Subaru in Roswell because they have an ego attitude and think they're the best. I also heard they give you crap for mods, I don't have any but may in the far future. They gave me crap and I didn't want to deal with them. Ed Voyles in Marietta was a little better but they tried to charge full MSRP so I think they're a little behind the market. Troncolli was a little iffy iffy as for the sales, but I heard the service department was much better.
I purchased my WRX from Conley Subaru of Decatur a month and a half ago. I'm actually going in for a service issue today ( hopefully nothing big ). Their price was reasonable and I have not dealt with their service department so today will be an experience. I hope everything will flow smoothly but I will let everyone know.
chuglobal is offline   Reply With Quote
Old 03-12-2002, 01:11 PM   #3
Mr Bob
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 6928
Join Date: May 2001
Location: Chattanooga, TN
Vehicle:
04 Forester XT AT
Cayenne Red

Default

I also would not recommend a certain Roswell dealership south of downtown Roswell. I had quite the hassle in getting my car last summer ( i was somewhat to blame for not wanting to wait) then the service department did not put the plug in the oil pan back in correctly leaving oil all over my driveway and causing me to have to get the car towed in (at least at their expense) and blow a half day of work.

I have a life long embargo (an old 1993 vendetta) against the Troncalli family but everyone I know seems to like them and their service department and they were friendly when I test drove the car there.

Voyles acted like they did not want to sell me a car when I went in there.

The dealership here in my new home in Chattanooga seems pretty cool. There are no service hassles(I was the first one in on a Thursday at 8am!) and there are a good 6 or 7 on the lot. If you are on the northside of Atlanta, they are only 95 miles away and may well be worth. Al is the guy every one keeps referring to around here as the one to talk to.

Good Luck and shop around!

p
Mr Bob is offline   Reply With Quote
Old 03-12-2002, 08:17 PM   #4
SuperRuWRX
Scooby Specialist
Member Sales Rating: (3)
 
Member#: 4955
Join Date: Mar 2001
Chapter/Region: South East
Location: L5P's (Atlanta,GA)
Vehicle:
2004 FXT
OffRoadSubarus.com

Default

I can not think of a single nice thing to say about my past dealings with "a certain Roswell dealership south of downtown Roswell". We've had very good luck at Conley though. Of the six Subies my family have bought we regret only one purchase.
SuperRuWRX is offline   Reply With Quote
Old 03-15-2002, 04:52 PM   #5
KnK
Guest
 
Member#:
Default Re: Atlanta dealer

I got mine at Troncalli Subaru in Alpharetta on Feb.6 for $200 over INVOICE. Took me about 30 min. to cut the deal: no usual dealer's tricks, no gimmicks. Their registration fees also lower than at Classic. As for Classic - those guys are worst kind of dealmakers. Wasted hours of my time... "if you buy this car today - your APR is 2.9 (i'm leasing)... Monday it's gonna change to 6.9%..." kind of negotiations. Not that Troncalli place is ideal one though they weren't even close that shameless. If you want to give Troncalli a try - let me know, I'll feed you on salesrep's name/phone. I might also give him a buzz to refer you and let him know that you're not gonna take any nonsense and know exactely what you need: prices/specs etc. This might save you a lot of time and hassels. BTW: in my limited experience their service dept is not the best one, at least, they're always busy.
  Reply With Quote
Old 03-18-2002, 01:39 PM   #6
BYBYV8
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 13103
Join Date: Dec 2001
Location: Atlanta, GA
Vehicle:
2002 WRX on N20
12.24@112

Default

Heritage Subaru in Morrow, GA. Brad Aull is the sales manager there and he is very cool. Doesn't know alot about the WRX but he is very fair, we didn't haggle over my trade or the price of the car. I emailed them over the weekend and he emailed back with an offer. You should give them a call and go visit (if nothing else but to see their "underground" service area!).
BYBYV8 is offline   Reply With Quote
Old 03-22-2002, 11:54 PM   #7
iWayner
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 15369
Join Date: Feb 2002
Chapter/Region: South East
Location: Bryson City, NC
Vehicle:
02 TS Granny Wagon
Red (mostly)

Thumbs up Ed Voyles

Herman at Ed Voyles was great working with my wife and I last summer. We liked them so much we bought two! One Legacy and one Impreza. Herman really tried to work with us and was a nice guy and took us all over the lot trying to find a car for us. He also checked around the SE to see if there was a better one out there for a good price. We priced cars here in NC and found Ed Voyles price a little better. I'd definitely go back.


Wayner
iWayner is offline   Reply With Quote
Old 03-25-2002, 08:32 AM   #8
jtslade
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 16296
Join Date: Mar 2002
Location: Atlanta, GA
Vehicle:
2004 Impreza WRX STi
WR Blue

Default Ed Voyles is where to go

Go to Ed Voyles

ask for either

Dean or Vince and tell them Damon sent ya..


just try not to ever finance at the dealer.. 90% of dealer scams involve financing, and all dealers will pull them, all of them..
jtslade is offline   Reply With Quote
Old 10-29-2002, 12:02 PM   #9
nitrousjunkie68
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 3465
Join Date: Jan 2001
Location: san antonio, texas
Vehicle:
1997 240 sx se
black

Thumbs up Subaru of Gwinnett in Atlanta is awesome, and does performance work

Subaru of Gwinnett in Atlanta, GA sold me my WRX a few months ago, and i came out of there feeling totally pleased with my purchase, and they left nothing to be desired in the buying experience. my salesmen was awesome, and even owns a WRX himself. The dealership is brand new, and it is a Subaru only dealership. They have like, the nicest building ive ever seen for a subaru store, and they also have over 60 new cars in stock. the real reason i wrote this is because if anyone wants to buy performance parts for their car, subaru of gwinnett will not only sell the parts to you, (they stock a lot of stuff), but they will happily install it for you, and even help you tune it!!
i bought my car, and then got a
boost gauge
subaru body kit
sti exhaust
carbon fiber hood
hks turbo timer
hks evc-iv boost controller
18" p1s with tires,
and they installed all of it for me, and also did my oil changes for me. they are totally mod friendly (within reason), and they have some great people working for them.
2 thumbs up, and if you want to give them a call, their number is
678 475 3500
www.subaruofgwinnett.com
nitrousjunkie68 is offline   Reply With Quote
Old 12-09-2002, 05:54 PM   #10
chuglobal
Scooby Specialist
Member Sales Rating: (9)
 
Member#: 10041
Join Date: Sep 2001
Location: Marietta, Ga.
Vehicle:
2015 WRX Limited CVT
ISM

Default Gwinnett Subaru

The WRX was my first car that I've purchased new so the dealership experience is definitely an eye opening experience for me. I did some research on local dealers and their attitude towards our performance niche market before I decided to try to use Gwinnett Subaru. I know that there is a fine line concerning modding a car and the warranty status thus after however I placed my trust in people assuming everyone would just be honest. I had a nightmare w/ my warranty and service situation concerning my WRX however I've learned a bunch of things concerning the car service sector.
I assumed in the beginning that it was the dealer themselves trying to screw me. However as time went by I found out that the local dealer does not have as much say when it comes to warranty situations and the decisions actually rest w/ the district service manager. I have talked to many people all over the country concerning their warranty matters and it seems that those really honest certain individuals all have one thing in common ... their local district service manager is the one stopping the warranty. I think that service department at Gwinnett Subaru was really trying to help me however I do not want to be a test subject again. I do appreciate the will to help but if someone can't handle a situation then please inform the customer before taking on a job. I do appreciate Lisa being able to obtain the parts in a timely fashion. I don't appreciate the lack of knowledge and communication. It seems like Gwinnett Subaru is trying to catch our market however I hope that my experience at that dealer is an experience for everyone in a good way. I'm still waiting on the conclusion of my problem. If anyone has any specific questions you can always IM me.
chuglobal is offline   Reply With Quote
Old 12-16-2002, 11:40 AM   #11
kwrx
*** Banned ***
Member Sales Rating: (0)
 
Member#: 22341
Join Date: Aug 2002
Vehicle:
2002 wrx

Default Re: Gwinnett Subaru

Quote:
Originally posted by chuglobal
The WRX was my first car that I've purchased new so the dealership experience is definitely an eye opening experience for me. I did some research on local dealers and their attitude towards our performance niche market before I decided to try to use Gwinnett Subaru. I know that there is a fine line concerning modding a car and the warranty status thus after however I placed my trust in people assuming everyone would just be honest. I had a nightmare w/ my warranty and service situation concerning my WRX however I've learned a bunch of things concerning the car service sector.
I assumed in the beginning that it was the dealer themselves trying to screw me. However as time went by I found out that the local dealer does not have as much say when it comes to warranty situations and the decisions actually rest w/ the district service manager. I have talked to many people all over the country concerning their warranty matters and it seems that those really honest certain individuals all have one thing in common ... their local district service manager is the one stopping the warranty. I think that service department at Gwinnett Subaru was really trying to help me however I do not want to be a test subject again. I do appreciate the will to help but if someone can't handle a situation then please inform the customer before taking on a job. I do appreciate Lisa being able to obtain the parts in a timely fashion. I don't appreciate the lack of knowledge and communication. It seems like Gwinnett Subaru is trying to catch our market however I hope that my experience at that dealer is an experience for everyone in a good way. I'm still waiting on the conclusion of my problem. If anyone has any specific questions you can always IM me.
what happened and what was wrong with your car?
kwrx is offline   Reply With Quote
Old 07-21-2003, 03:09 AM   #12
skyhawk
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 36255
Join Date: May 2003
Location: Meridian Mississippi
Vehicle:
04 WRB WRX
Drive 2 Work,Work 2 Drive

Thumbs up Great buying experience

I am the proud owner of a 2004 WR Blue WRX. I love this car. I bought it through Carsdirect.com and the dealer was Subaru of Gwinnett. Point of contact at carsdirect was Scott Beaver. Great guy, very helpful, found my car in 2 days. Only took a week to iron out the details and get my car, which could have been faster, but I live in Mississippi and had to go to Atlanta to pick it up (5 hours away). The salesman at the dealership was Brad Miller, also a very nice guy and very helpful. Anyway I think I got a great price. The car has the following options installed:

Turbo guage
Air filtration system
Security system upgrade
Extended armrest
Premium package

Sticker price-27,288.00
Final price I paid-24,688.00

If anyone lives around Atlanta and is thinking of buying one of these kick arse cars, look up Brad Miller at Subaru of Gwinnett in Duluth, Georgia.
skyhawk is offline   Reply With Quote
Old 07-21-2003, 03:12 AM   #13
skyhawk
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 36255
Join Date: May 2003
Location: Meridian Mississippi
Vehicle:
04 WRB WRX
Drive 2 Work,Work 2 Drive

Default

Sorry, I posted this in the wrong forum, I meant to post it in the dealership forum.
skyhawk is offline   Reply With Quote
Old 07-26-2003, 11:28 AM   #14
subarusales
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 30923
Join Date: Dec 2002
Location: Duluth, GA
Talking Thank you sir!

I hope the trip home was fun? I sincerely appreciate your comments and I hope you enjoy the car. I enjoyed talking WRX's with you. If you need anything let me know.

Brad

Keep me up to date on any mods!!!
subarusales is offline   Reply With Quote
Old 08-04-2003, 08:38 AM   #15
Wires
NASIOC Supporter
Member Sales Rating: (2)
 
Member#: 36677
Join Date: May 2003
Chapter/Region: South East
Location: North Georgia
Vehicle:
2003 WRX Wagon
Sedona Red

Default

I can echo the sentiments about the sales dept. at Gwinnett Subaru, but I had a very unpleaseant experience with the SERVICE department.

I called to make an appointment, and I described my problem with my air conditioner. The air conditioner compressor runs for only 3-5 seconds, and then it stops for 10-12 seconds.

The person with which I spoke told me there was a TSB out about this problem, and they could fix it. I thought he was refering to the "anti-icing" bulletin, so I explained that I was NOT having that problem, my evap. coil was NOT icing. He said, "No, this is a different problem, with a valve, I think."

So, I drove 120 something miles to Duluth, and the technician checked my car. He came back in, saying "There's nothing wrong with it."

I explained that I had talked with several A/C technicians, and they all concured that the system was "short cycling" and could not cool running that way.

The technician took me to a 2004 WRX that must have been just off the truck. I observed that it's compressor was on slightly longer than mine, 8-10 seconds, vs 3-5 seconds for mine.

For some unknown reason, he got nasty and angry with me. He asked me if he would check my freon level, would I "just go away."

I got angry, and stopped speaking to this man and told him I would like to speak with the service manager. He got angrier and said nothing.

I spoke with the service writer, who told me she was the service manager, but I learned that that was incorrect - when the actual service manager spoke with me.

Just to be sure I didn't have a leak, they did connect the automatic service machine to my car and measure the amount of R-134a and found it within spec.

I was told that my car was performing as the others do and they could do nothing.

The air conditioner is more than Freon. There is the possbility that I have a thermoswitch that is calibrated slightly higher than that on the other car, or, my CPU may be programmed differently.

Worse, they may all be designed poorly. On a 93 degree day, IT DOESN NOT COOL THE INTERIOR OF THE CAR. I tried to explain that just because a thermometer inserted in the dash vent says 45 degrees, it can not measure the AIR coming out - it is measuring the temperature of the PLASTIC DUCT!

It is hot enough in the front seat, I can imagine that a REAR SEAT passenger would be miserable.

I explained to the technician and the service manager that, in my opinion, the system is very poorly designed. The technician got very defensive, as if HE had designed it. "I've been working for Subaru for 8 years, and I've changed only three compresors."

I replied "of course they last, they are hardly ever ON!"

I'm angry, dissapointed and confused. I can't believe a car sold in North America could have a non-functional air conditioner. Either mine is defective, or they are ALL THIS BAD.

I'll take measurements to be sure, but on a sunny day, I'll bet the AC can't get the interior temp 10 degrees below ambient.

I never thought I'd brag on GM - and there cars are crap - but they are cold in the summer!

The Subaru A/C works great, when it's cool outside and you don't need it.
Wires is offline   Reply With Quote
Old 08-08-2003, 11:17 PM   #16
Matt
Allergic to turbos
Moderator
Member Sales Rating: (4)
 
Member#: 181
Join Date: Aug 1999
Chapter/Region: MAIC
Location: MAIC & Southeast
Vehicle:
2009 Forester

Unhappy

Sorry to hear about your bad experience there.

I do have one question though....did your car come with the air filtration kit? If so, remove it. I had this on our '02 OBS and the Florida summer is intolerable with it installed. Once there's any dirt in it, it impedes airflow and becomes more of a hassle than something helpful. My friend's WRX had it and his car was awful compared to my RS which doesn't have it and our OBS since I've removed the filter.

PM me if you'd like and I'll tell you how to take it out. The entire process is maybe 15 minutes.
Matt is offline   Reply With Quote
Old 10-29-2003, 08:39 PM   #17
frankramo777
Scooby Newbie
Member Sales Rating: (2)
 
Member#: 15724
Join Date: Feb 2002
Chapter/Region: RMIC
Location: slc
Vehicle:
08 FXT sports
wrb

Thumbs up Gwinnett Subaru, Metro Atlanta

everybody
go see the folks down at Gwinnett Subaru
they are fair, and HONEST
they really took care of me w/ the purchase of my Forester XT
they have the car you want
they are performance oriented and know what works and what is worthless bling
check out the Monster XT they are building, it is Unbelievable!!!!
fast as heck, handles truly like its on rails and corners flat as a board..
thanks Steven, Tim, Phil, Bob and everyone at Gwinnett Subaru.
well done
frank ramondetta




Last edited by frankramo777; 10-31-2003 at 11:22 PM.
frankramo777 is offline   Reply With Quote
Old 10-30-2003, 09:47 PM   #18
Longfury
Scooby Specialist
Member Sales Rating: (2)
 
Member#: 36047
Join Date: Apr 2003
Chapter/Region: South East
Location: NorthWest GA(Rydal)
Vehicle:
2013 BRZ
Galaxy Blue

Default

i keep hearing great things about subaru of gwinnetts sales department. I am headed over there Sat to see if we can get a deal worked out on a 04 WRX

can anyone give me their impressions of the service dept at gwinnett? if it is as good as the sales department is claimed to be i should have no worries. also does anyone know how good the service dept is at edvoyles?

sorry about the attempted highjack
Longfury is offline   Reply With Quote
Old 10-31-2003, 06:15 PM   #19
frankramo777
Scooby Newbie
Member Sales Rating: (2)
 
Member#: 15724
Join Date: Feb 2002
Chapter/Region: RMIC
Location: slc
Vehicle:
08 FXT sports
wrb

Default

Bob and Sam are both excellent wreches!
no other subaru dealer in the state has ans awd dyno, nor are any of them that i have seen anywhere near as good at getting you the performance parts you want , fast and they know what works in our cars. dont doubt it for a second.. go NOW and drive the car you want knowing that they will takke care of you.
ask Steven or Jason to take you for a little spin in the Monster XT, you will be Shocked
it is unvbelievable!!!
oh and buckle up and hold on!!
frank
frankramo777 is offline   Reply With Quote
Old 10-31-2003, 06:20 PM   #20
Longfury
Scooby Specialist
Member Sales Rating: (2)
 
Member#: 36047
Join Date: Apr 2003
Chapter/Region: South East
Location: NorthWest GA(Rydal)
Vehicle:
2013 BRZ
Galaxy Blue

Default

I will be meeting with Craig tomorrow to see what we can work out. I am far far away from them so I was hoping to find out if ed voyles has good service dept cause they are about 10 mins from where I work. Its good to know that if I need any work done beyond an oil change that they know what they are doing.

Longfury is offline   Reply With Quote
Old 10-31-2003, 08:23 PM   #21
TheRex
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 37813
Join Date: Jun 2003
Chapter/Region: South East
Location: Vail, CO
Default

from what i've heard from Ed Voyles owners is their service department is not all that great. SoG has a great service department, and they stay in touch with everyone. Just ask Jason Porter, he's the man as far as service goes. (he posts as Porter btw)
TheRex is offline   Reply With Quote
Old 10-31-2003, 08:35 PM   #22
Longfury
Scooby Specialist
Member Sales Rating: (2)
 
Member#: 36047
Join Date: Apr 2003
Chapter/Region: South East
Location: NorthWest GA(Rydal)
Vehicle:
2013 BRZ
Galaxy Blue

Default

since I change my oil I guess I will just drive out to SoG if I have any problems.
Longfury is offline   Reply With Quote
Old 10-31-2003, 08:47 PM   #23
nt5k
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 7933
Join Date: Jun 2001
Chapter/Region: SCIC
Location: Los Angeles, CA
Vehicle:
2015 STI
DGM

Default

Quote:
Originally posted by TheRex
from what i've heard from Ed Voyles owners is their service department is not all that great. SoG has a great service department, and they stay in touch with everyone. Just ask Jason Porter, he's the man as far as service goes. (he posts as Porter btw)
I've dealt with Ed Voyles service on a number of occasions and they have been great! And they are a lot closer to me then Gwinnet.
nt5k is offline   Reply With Quote
Old 10-31-2003, 08:57 PM   #24
Longfury
Scooby Specialist
Member Sales Rating: (2)
 
Member#: 36047
Join Date: Apr 2003
Chapter/Region: South East
Location: NorthWest GA(Rydal)
Vehicle:
2013 BRZ
Galaxy Blue

Default

well I am gonna work on getting a scooby from SoG then worry about service when and if I need it.

sorry for the highjack but I am a paranoid nervous guy when it comes to big purchases and this is the biggest I have ever made alone(no parents involved)

thanks for your input folks
Longfury is offline   Reply With Quote
Old 11-01-2003, 07:30 PM   #25
Porter
NASIOC Supporter
Member Sales Rating: (1)
 
Member#: 486
Join Date: Nov 1999
Chapter/Region: MAIC
Location: Roanoke, VA
Vehicle:
2004 Forester XT
bug spattered

Talking

We love you guys. <hug>

If anybody stops by, come and see me. I'll drag you out for a ride in the Forester XTreme and we'll get some lunch if I'm free to go.

-Jason Porter
Performance Engineer
Subaru of Gwinnett-Atlanta
Porter is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
FS: 2004 Subaru STI - WRB, 63k Miles, Atlanta GA CoolRex Private Vehicle 'For Sale' Classifieds 40 02-17-2009 11:09 AM
FS: 2004 Subaru STI - WRB, 63k Miles, Atlanta GA TopSpeed Vehicle Sales 89 02-13-2009 05:33 PM
FS 1999 subaru impreza 2.5RS in Atlanta, GA $6150 Ahut2000 Private Vehicle 'For Sale' Classifieds 16 01-21-2009 01:01 PM
FS: 2005 Subaru Impreza 2.5 RS Sport Sedan 5 Spd Low Miles - Atlanta, GA area criticman Private Vehicle 'For Sale' Classifieds 1 08-18-2007 12:25 PM
who has gone to atlanta gwinnett subaru to get a tune moorebl Engine Management & Tuning 0 01-20-2005 01:48 PM


All times are GMT -4. The time now is 06:03 PM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2014 Axivo Inc.
Copyright ©1999 - 2014, North American Subaru Impreza Owners Club, Inc.