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Old 12-11-2006, 07:19 PM   #1
Steveee
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Default Using Subaru for the standard oil change

They always seem to scrape the **** outta my lip when I go in for service... I'm cool with it now since I'm going to have it repainted anyway, but last time I went they took nearly a nickle size chunk off the face of the lip (how does THAT happen? lol), and cracked the paint in a straight line above it (not noticeable).. just curious.. if this happens again and I miss it while I'm there, can I hold them accountable in the future? BTW, my car is hardly low at all... almost stock ride height. Makes no sense to me.. I've never bottomed out prior to that oil change, and if you look under the lip... its ridiculous!
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Old 12-11-2006, 07:20 PM   #2
Robman7835
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if it happens in the future they'll just say "it was already like that when it came in".....you should have brought it up the first time it happened
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Old 12-11-2006, 07:49 PM   #3
Steveee
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Like I said, I'm not really worried about it right now since I'm having it repainted anyway... but instead, I'm kinda curious of my options if it happens in the future after the lip is painted. Both dealerships have done this, anyone know why its happening? I mean my car is near stock height... I'd hate to see what happens to the cars that are slammed!
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Old 12-11-2006, 08:14 PM   #4
Kean
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I'm sure I'm stating the obvious but one option is to do your own oil changes. The other is to make sure they note the condition of the car (including the lip) when you drop the car off. ....there should be no question at that point if you see damage when you come back in to pick it up.
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Old 12-11-2006, 08:30 PM   #5
racingfish
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thats strange... how do they scrape your front lip? at our dealership it goes straight onto the lift. we service a lot of lowered vehicles and never had a problem.
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Old 12-11-2006, 09:15 PM   #6
mitsumodder
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a proper dealer will do a walk around of the cars condition when you arrive and you could note that the bumper was ok. then if anything happens there is recorded proof of condition and the dealer will pay if it is their fault(at least we would).
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Old 12-11-2006, 10:15 PM   #7
RexyGirl
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Quote:
Originally Posted by mitsumodder View Post
a proper dealer will do a walk around of the cars condition when you arrive and you could note that the bumper was ok. then if anything happens there is recorded proof of condition and the dealer will pay if it is their fault(at least we would).
That is true...but, most writers don't look UNDER the front lip. That's where most of the scraping occurs.

After you get it painted, make sure that you bring it to their attention that there is nothing wrong with it. Make them note it down...every time you bring it in. This way, either they will see that there is nothing wrong with it, or you will see that it was scraped before they moved the car.

You would be surprised how easy it is to scrape the lip without even knowing it just from normal driving.
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