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Old 06-11-2010, 04:03 PM   #351
2drsimpreza
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I work at a subaru dealer and i can say it is hard to get the right part without the vin. Or at least its a lot easier and faster. I have never heard of any part guy knowing, remembering, or having you catalogued to know what your buying to try to void your warranty. Our service department would rather do warranty work on your car than not see you again. how many times have you gotten the wrong part from aftermarket part stores???
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Old 06-20-2010, 01:09 PM   #352
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Dealers are jst too lazy to look it up by model, once they have the vin all the parts for the particular model pop up...
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Old 06-24-2010, 12:49 PM   #353
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Yea the dealers are big time scammers. You are making a better upgrader that should make the engine last longer and you get the dirt in the face for it. I see it as if you are not taking parts off they should have no choice... But hey thats how they get cha.
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Old 06-25-2010, 12:56 PM   #354
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In the parts system is a stand alone system it doesn't even have the option of asigning the VIN to a Person. We use the VIN to filter out parts that are incorrect.

People say we're too lazy to break it down VIA Model and year. You have clearly never tried using the Subaru sytem. It's broken down by year range. That's it! 1 part will come up with a list of part number and it's up to the person to decipher what trim and year that part goes to. I keep my VIN memorised just for this because I get a lot of 02 WRX customers.
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Old 07-15-2010, 08:15 AM   #355
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Quote:
Originally Posted by Jaylyons1 View Post
Think of it this way, its better that they get your vin, and give the EXACT part you need rather then driving to the store and having your oil filter fall off because it wasnt the right size....
Almost happened to me

Last edited by PleiadesUnite; 07-15-2010 at 08:39 AM.
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Old 07-15-2010, 08:37 AM   #356
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Quote:
Originally Posted by Jaylyons1 View Post
Think of it this way, its better that they get your vin, and give the EXACT part you need rather then driving to the store and having your oil filter fall off because it wasnt the right size....
Luckily it wanted to cross thread so I was in the clear
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Old 07-16-2010, 04:19 PM   #357
nfactr
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Default Vin's

say everything about a vehicle, trim level, engine, options, drivetrain, year, etc. It's just to make sure they are giving you the correct part.
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Old 08-11-2010, 12:21 PM   #358
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I just looked up a left side mirror for 2002 wrx, there are 17 possible fits for 2002 alone
so you would like to tell us what one you would like, good luck on getting the right part, also the system will only hold 5 vins at a time every new one entered deletes the oldest
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Old 08-11-2010, 12:28 PM   #359
orfsubarupartsdude
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^ do you all have reynolds and reynolds or adp?
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Old 08-11-2010, 12:34 PM   #360
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I'm a Subaru service advisor, and believe me, there is nothing sinister whatsoever involved in the parts department's request for your car's VIN. Subaru's parts system is totally online, and as has been noted in previous comments, the maker constantly updates and supersedes parts when they are deemed ready to be, and model year means little anymore with many many of the parts that make up a modern car. The VIN is the "key" that opens-up the Subaru parts system in that it focuses ONLY on the exact car in question, and eliminates the possibility of mistakes in parts-pulling due to guesswork. In other words, it's a good thing.
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Old 08-11-2010, 01:01 PM   #361
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I use snap on solutions
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Old 08-11-2010, 01:04 PM   #362
orfsubarupartsdude
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Duhhhhh.....that's right!!
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Old 08-11-2010, 01:06 PM   #363
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snap on solutions use to be bell and howel, best of all the parts programs out there for subaru, a little on the expensive side is why not many dealers use it
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Old 08-30-2010, 10:35 PM   #364
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the vin number show the year and type of car that it is.
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Old 10-26-2010, 02:59 PM   #365
BuiltforSin
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Quote:
Originally Posted by limequat View Post
I don't like it one bit, and I refuse to supply my VIN.

1) It's a way of tranferring liability to the customer: That's the VIN you supplied, it can't POSSIBLY be the wrong part!

I don't see the problem with this. If you take upon yourself to do your own work you are liable. Period. If you tell us you need a Bank 1 Sensor 2 oxygen sensor, but really you need a Bank 2 sensor 1 you are liable.

2) It's a hassle. Why should I wait in line, go the desk, find out I need a VIN, go back to my car, find a pen, find paper, write the VIN, Is that a zero or an O?, come back, wait in line, wait for the monkey to punch in 16 characters, and then... "We don't have that part in stock, would you like to order it?" Prepay of course.

Carry an isurance card or registration in your wallet. Or if you know you're gonna need one when you go then bring it with you. Sounds simple right?!

3) It creates a data base uniquely identifying: You, your car, the part. Whether or not we are being "tracked" is only a question of semantics. No, Subaru isn't doing this because they want to get in our business. BUT, IT IS A SEARCHABLE DATABASE!

No, it does not. Have you ever worked a parts counter job at a dealership before? Stop spreading misinformation.

The implications aren't hard to imagine. Say vehicle X is used in a homicide. It's unregistered, but the local dealerships cough up their records. Someone transposes a "1" for an "I" and suddenly you're being investigated for murder!

Here's another one. Let's say we decide that global warming is a real threat and all cars must have all stock functioning catalytic converters. Let's say that modifying a vehicles emissions system becomes a $1000 misdemeanor with up to 90 days in jail (equivolent to driving w/o tags).
Would it be hard to imagine the local cops going through the dealership records to find who recently purchased up-pipe gaskets?

LOL Really?

Here's what I do if a dealership asks for VIN:
* First, "Just say no." Cause a delay, ask to see the manager.

Why? Just to be a *******, and make other people who don't think the world is out to get them wait longer?

* If that doesn't work, go to a different dealer. Make it clear, that they're losing business over a damned computer program.

They'll ask for a VIN too and kindly show you out the door.

* Don't have another local dealer? Buy online.

Some online stores are probably still gonna ask you to enter a VIN.

* Finally, offer to supply the first 8 (or so) digits of the VIN. This is a comprimise. They can still get all the information they need, but it does not uniquely identify the person and the car.
While this does work most of the time, some catalogs with certain vehicles will ask for the rest of the VIN.

Quote:
Originally Posted by Unabomber View Post
For the love of God people!!!!!!!!!

Here's the deal and quit listening to the people that think your VIN blew up the twin towers.

The VIN is a many digit number that among other things, lets the dealer know your build date. This is important because (for example) the brake pads on the 2004 WRX changed mid year. With the VIN, you will get the right brake pads. If you just walk in there with a part number you scoured off the internet (reason #1 why I no longer put part # in my FAQs), you will likely be sitting with your car on jackstands all weekend because you have the wrong part.

The VIN is also computer and/or shop required to look up ANY parts? Why? This is due to the reason above. It assures 100% that any parts given are suitable for your vehicle.

The only killer is when you do odd stuff, like say the H6 upgrade to the rear brakes. This changes your brake pads from 04 WRX to 02/03 Outback. This can and does cause some confusion with dealers. You can handle this by copying a random VIN off of eBay or using a reputable Subaru NASIOC vendor like Subie Gal, Annapolis Subaru, etc.

If you'd like to copy a random VIN off of ebay and wear your tin foil hat into the dealer, you could receive the wrong part. Will you then come here and complain?

VINs are NOT recorded at the dealership when you buy parts. Do you get that tin foil hat wearers? They have zero impact with regard to warranty work.

My VIN is JF1GG29694G803308

Feel free to post this on every internet site ever.
Thank you.

Quote:
Originally Posted by Unit 91 View Post
100% correct.

The catalog system Subaru uses requires the full VIN to filter correctly.

Also, it doesn't keep your VIN in a database. The VIN numbers are erased when the program is closed (often times even before that). They don't get stored or filed or anything else.

I can find almost any part number without a VIN, but sometimes it helps because there are odd model year splits and things that are just easier to make sure are correct with a VIN supplied.

If I remember I'll take a screenshot or something for the haters.
Toyota is the same way.

Quote:
Originally Posted by Nate8409 View Post
I did not know there was a Parts Jerks thread. Allright just my kind of place. I have part number wars with the Parts Manager all the time.

About VIN's.

It is all a bunch of crap. 95% of the time you do not need the VIN. VIN whores are lazy scumbags that don't want to do work. I never ask for the vin unless I really need it. Without it there is always a way...

BTW: FAST for the win!
Maybe for some manufacturer's but most will need a VIN.

Quote:
Originally Posted by subarite View Post
Absolutely. Obviously most of the people reading this thread have never been on the other side of the counter. As cars become more and more complex, and variances within a model become more pronounced, their is no way a parts person can keep up without computer help.

Those complaining must be the ones who call up "Uh, I need a set of pads for a Legacy?" What year. Is in an Outback or GT. Does it have stability control. Maybe it is a Spec B? How would parts person know this without a VIn?
Thank you.

Quote:
Originally Posted by hnasko View Post
My father in law was turned away from buying Touch Up Paint because he did not know the VIN for my car. How many colors of WRB Pearl Touch Up existed in the year 2002?
Probably because the vehicle wasn't there to look at, and he needed to get the color code from the VIN. Ever think of that?!

Quote:
Originally Posted by Robbie_R View Post
In the parts system is a stand alone system it doesn't even have the option of asigning the VIN to a Person. We use the VIN to filter out parts that are incorrect.

People say we're too lazy to break it down VIA Model and year. You have clearly never tried using the Subaru sytem. It's broken down by year range. That's it! 1 part will come up with a list of part number and it's up to the person to decipher what trim and year that part goes to. I keep my VIN memorised just for this because I get a lot of 02 WRX customers.
Thank you.
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Old 10-30-2010, 06:54 AM   #366
jeepnut_nh
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good golly, relax people

i work in industrial maintenance, and i see this as similar to ordering parts for machinery...i always provide model #, serial #...then i recieve correct parts...easy!

many machines change all through their production run...try to get a belt for your washing machine, they will ask for model/serial (VIN is your cars' serial#)..

at work, for many types of equipment, i can go to the manufactururs website, and find service manuals, parts lists, etc...several in the last couple years have added parts list lookup...i enter model/serial...i get a pdf of the "build sheet"

it really is not a conspiracy guys, businesses WANT your business...and the best way to get youto return next time...is to provide what you need....i know i for sure dislike returning to get correct item...mostly cause i live several miles away and need to find a ride when the car's on jackstands

Last edited by jeepnut_nh; 10-30-2010 at 06:55 AM. Reason: caught a couple spellin errors...no quarantee i saw'em all tho :))
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Old 10-30-2010, 08:58 AM   #367
kimosobe
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I am an international subaru customer, and the dealership here in the Virgin Islands do not carry little to no subaru parts. Its much easier for me to get parts online from a USA subaru dealership, but my VIN always shows up as invalid in their system. I guess its because my VIN is international, but it still is inconvenient.
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Old 10-30-2010, 05:35 PM   #368
kevin85193
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Quote:
Originally Posted by Robbie_R View Post
In the parts system is a stand alone system it doesn't even have the option of asigning the VIN to a Person. We use the VIN to filter out parts that are incorrect.

People say we're too lazy to break it down VIA Model and year. You have clearly never tried using the Subaru sytem. It's broken down by year range. That's it! 1 part will come up with a list of part number and it's up to the person to decipher what trim and year that part goes to. I keep my VIN memorised just for this because I get a lot of 02 WRX customers.
^^^ haha, I keep mine memorized for the same reason.

Quote:
Originally Posted by orfsubarupartsdude View Post
^ do you all have reynolds and reynolds or adp?
R & R w/ Snap On Pro Tools. Also have Subaru Fast, but getting the whole VIN is annoying.

With Pro Tools all you need is the last 8 of the VIN

This thread has so much misinformation from people never being on other side. Most places won't even take care of you if you don't have your VIN handy.

You guys use parts eye for your stock order?

Last edited by kevin85193; 10-30-2010 at 05:42 PM.
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Old 11-27-2010, 01:39 PM   #369
remotehuman
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Recently at my dealer we've been having issues with mid year changes with older Foresters. The shop that called told us 02, he was looking for a control arm. We ordered it and low and behold the car ended up having 03 parts on it. It was in fact an 02 but because we didn't search using the vin we just inputted what we knew (model and year and trim) and we got the wrong part. It's really simple people, parts guys don't give 2 ****s about you and what you do to your car. If you keep coming back and buying parts why would they care what you do?
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Old 12-02-2010, 09:52 PM   #370
BuiltforSin
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Quote:
Originally Posted by kimosobe View Post
I am an international subaru customer, and the dealership here in the Virgin Islands do not carry little to no subaru parts. Its much easier for me to get parts online from a USA subaru dealership, but my VIN always shows up as invalid in their system. I guess its because my VIN is international, but it still is inconvenient.
USA dealerships will not bring up International VIN's. I know because I had a customer who wanted a key cut for a vehicle, but I couldn't do it because I could not get the key code to come up. Turns out the family was military, and the vehicle was from Guam. Not the dealerships fault.

I can't believe people get so upset over someone asking them for a 17 digit VIN. Is it really that hard people?

True story: Had a guy come in and wanted a starter for his car. I told him I needed a VIN to insure I got the correct one as there were two options. He states, "They're all the same!" "No sir, they are different." I replied. He still insisted it was the same, and would not accept any other answer. So I went ahead and just looked up one of the three part numbers.

Go grab the starter, hand it to the customer, and he walks out. Guy comes back a couple hours later pissed. "You sold me the wrong part!!" To which I politely asked him. "Well sir, are you finally ready for me to help you?" He went, grabbed his VIN, brought back the old starter and thankfully I never saw him again.

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Old 12-02-2010, 10:07 PM   #371
durania717
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^ Is one of the reasons I do not mind giving a VIN. I got mine memorized so it's no problem at all. Ensures I get the right part the first time.
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Old 12-02-2010, 10:18 PM   #372
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Quote:
Originally Posted by Zornorph View Post
.....
..............
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Old 12-02-2010, 10:19 PM   #373
blake adams
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Quote:
Originally Posted by durania717 View Post
^ Is one of the reasons I do not mind giving a VIN. I got mine memorized so it's no problem at all. Ensures I get the right part the first time.
yea they should be able to do it without one though. yea?
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Old 12-02-2010, 10:20 PM   #374
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Quote:
Originally Posted by BuiltforSin View Post
USA dealerships will not bring up International VIN's. I know because I had a customer who wanted a key cut for a vehicle, but I couldn't do it because I could not get the key code to come up. Turns out the family was military, and the vehicle was from Guam. Not the dealerships fault.

I can't believe people get so upset over someone asking them for a 17 digit VIN. Is it really that hard people?

True story: Had a guy come in and wanted a starter for his car. I told him I needed a VIN to insure I got the correct one as there were two options. He states, "They're all the same!" "No sir, they are different." I replied. He still insisted it was the same, and would not accept any other answer. So I went ahead and just looked up one of the three part numbers.

Go grab the starter, hand it to the customer, and he walks out. Guy comes back a couple hours later pissed. "You sold me the wrong part!!" To which I politely asked him. "Well sir, are you finally ready for me to help you?" He went, grabbed his VIN, brought back the old starter and thankfully I never saw him again.

Although if someone ask for the vin might as well tell them no reason to get mad
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Old 12-04-2010, 03:51 AM   #375
ruckus racing
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so...what happens when i swap a JDM ej20G into my car? in need a timing belt kit, they ask for a vin, and mine is still for a ej18. do i just tell them the engine code and say i need parts for that? do i give them a (short) JDM vin that they wont recognize? do i give them the chassis vin and wait for them to get the wrong parts?
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