Welcome to the North American Subaru Impreza Owners Club Friday July 11, 2014
Home Forums WikiNASIOC Products Store Modifications Upgrade Garage
NASIOC
Here you can view your subscribed threads, work with private messages and edit your profile and preferences Home Registration is free! Visit the NASIOC Store NASIOC Rules Search Find other members Frequently Asked Questions Calendar Archive NASIOC Upgrade Garage Logout
Go Back   NASIOC > NASIOC General > General Community

Welcome to NASIOC - The world's largest online community for Subaru enthusiasts!
Welcome to the NASIOC.com Subaru forum.

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, free of charge, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!

If you have any problems with the registration process or your account login, please contact us.
* Registered users of the site do not see these ads.
Closed Thread
 
Thread Tools Display Modes
Old 06-13-2012, 12:04 PM   #451
wrc_tunedwrx
Scooby Newbie
 
Member#: 279502
Join Date: Apr 2011
Chapter/Region: South East
Location: Charlotte, NC
Vehicle:
2002 WRX
PSM

Default

I was asked last week for my VIN#. This was after i told the voice in my phone that i was just looking for a bottle of brilliant silver mettalic touch up paint. I thought it kind of explained itself, unless of course they changed something in the paint since 2002. Idk i thought it was kind of dumb to need a vin for that but i got good excersize joggin out to my car. ��
* Registered users of the site do not see these ads.
wrc_tunedwrx is offline  
Old 06-13-2012, 12:17 PM   #452
wrc_tunedwrx
Scooby Newbie
 
Member#: 279502
Join Date: Apr 2011
Chapter/Region: South East
Location: Charlotte, NC
Vehicle:
2002 WRX
PSM

Default

Funny thing i was on the ****ter that last pist so i went to my parts dept. (nissan dealer) and one of our guys said that the sherrifs dept actually called this morning with a VIN# for a pathfinder that they've been looking for but they didnt know what color it was. Needles to say they know what color the truck is now.
wrc_tunedwrx is offline  
Old 06-13-2012, 12:23 PM   #453
silverstreak02
Scooby Newbie
 
Member#: 316307
Join Date: Apr 2012
Chapter/Region: South East
Location: Kannapolis, NC
Vehicle:
2002 Impreza WRX
Silver

Default

I can't speak for them on needing a VIN for anything other than lazy looking up a paint code. We have a chart for every MY since 2003 with paint codes and color names. Maybe they aren't provided with that, idk
silverstreak02 is offline  
Old 06-13-2012, 12:58 PM   #454
RustyHinge
Scooby Specialist
 
Member#: 299742
Join Date: Nov 2011
Chapter/Region: TXIC
Location: Houston, Texas
Vehicle:
2007 STI Limited#382
07 WRB STI sold 9/28/12

Default

I know that at Subaru, we run 3 different systems that don't cordinate/communicate with eachother. If you have a part number or a paint code, the code may be supercessed or different in our invoicing system. With a VIN, I can go into our parts program, pull up your paint code, match it with Subaru or America (to see if they haven't changed/updated numbers) then plug the most updated number into our invoicing system.

Thats one of the reasons that it may seem like we are taking an eternity to find a simple item. We are just trying to PREVENT a miscommunication/wrong part. With the correct last 8 characters of the VIN, its just one less variable that could cause a problem.

Nothing is guarnteed without the VIN.
RustyHinge is offline  
Old 06-13-2012, 02:29 PM   #455
silverstreak02
Scooby Newbie
 
Member#: 316307
Join Date: Apr 2012
Chapter/Region: South East
Location: Kannapolis, NC
Vehicle:
2002 Impreza WRX
Silver

Default

Well that makes a lot of sense. Our Mitsubishi ASA Caps system is god awful. Without a VIN, I'll get 25 results for a valve cover gasket on the same engine..its like wtf lol. If there's only one guarantee, it's the VIN won't lie..unless you have a 2006+ Eclipse, then good luck lol
silverstreak02 is offline  
Old 06-13-2012, 03:47 PM   #456
RustyHinge
Scooby Specialist
 
Member#: 299742
Join Date: Nov 2011
Chapter/Region: TXIC
Location: Houston, Texas
Vehicle:
2007 STI Limited#382
07 WRB STI sold 9/28/12

Default

Quote:
Originally Posted by silverstreak02 View Post
Well that makes a lot of sense. Our Mitsubishi ASA Caps system is god awful. Without a VIN, I'll get 25 results for a valve cover gasket on the same engine..its like wtf lol. If there's only one guarantee, it's the VIN won't lie..unless you have a 2006+ Eclipse, then good luck lol
Thanks for agreeing with me man, most people haven't had a chance to deal with it like us.
The VIN really doesn't lie.

I hope I helped clear up some things that people may have not known in the past. The VIN really does have a purpose with the parts department. Don't be scared of getting your warranty voided after buying parts from Subaru.

PM me if you have any questions.
RustyHinge is offline  
Old 07-13-2012, 12:19 PM   #457
MrBG5
Scooby Newbie
 
Member#: 326029
Join Date: Jul 2012
Default just how it is.

dealers computers use vin # to access the correct parts for your year make and model. this is to avoid mistakes in parts in different trim levels
MrBG5 is offline  
Old 07-16-2012, 04:28 PM   #458
cagltd
Scooby Newbie
 
Member#: 326323
Join Date: Jul 2012
Default

Any internal production updates will be reflected in your vin number. This helps if there was a mid year production change to a part thus allowing the dealer to provide the currect veriation of that part.
cagltd is offline  
Old 08-02-2012, 09:35 PM   #459
Rippn05STI
Scooby Newbie
 
Member#: 327968
Join Date: Aug 2012
Chapter/Region: NESIC
Location: Mass
Vehicle:
05 STI
sexy blue

Default

A few of the biggest reasons the VIN is needed:

Subaru parts breakdown & illustrations are terrible (the oil supply line for the turbo that goes up to the osv is on at least 4 pages from start to finish, several in totally diff engine subsections)

There are too many diff midyear design changes, p/n's superseded or w/ attached bulletins, trim levels & factory options that completely change seemingly unrelated components on the car

And typically parts are looked up by R.O #, Cust # (if you've been to the dealer before), or VIN, the info available to the parts guy by year, make, model is slim to none. Its all based on how subaru catalogs their info

Simply put, if you're calling a subaru parts dept. just have your VIN handy
Rippn05STI is offline  
Old 12-09-2012, 08:03 AM   #460
TBolt1003
Scooby Newbie
 
Member#: 302874
Join Date: Dec 2011
Location: Media, PA
Vehicle:
1995 Impreza L wagon
White

Default

I went into my local dealer yesterday to buy cam & crank seals for my Impreza. I had all info ready about the car...except the VIN. Walked outside to get the VIN,came back in and gave it to the parts manager. About a minute later, he came out with the (3) seals, PLUS the O-ring for the oil pump. I didn't know I needed the O-ring. Overall, a nice experience. Glad the manager pointed out the need for the oil pump O-ring, otherwise, I'd have never known and been car-less for a few days.
TBolt1003 is offline  
Old 12-09-2012, 01:48 PM   #461
xEJ20x
Scooby Specialist
 
Member#: 49362
Join Date: Nov 2003
Chapter/Region: Tri-State
Location: Blackwood, South Jersey
Vehicle:
2013 DGM STI
Cobb Stg 2

Default

Quote:
Originally Posted by RustyHinge View Post
I know that at Subaru, we run 3 different systems that don't cordinate/communicate with eachother. If you have a part number or a paint code, the code may be supercessed or different in our invoicing system. With a VIN, I can go into our parts program, pull up your paint code, match it with Subaru or America (to see if they haven't changed/updated numbers) then plug the most updated number into our invoicing system.

Thats one of the reasons that it may seem like we are taking an eternity to find a simple item. We are just trying to PREVENT a miscommunication/wrong part. With the correct last 8 characters of the VIN, its just one less variable that could cause a problem.

Nothing is guarnteed without the VIN.
Most customers wont mind...its the one's who assume our system is like Pepboys/Autozone who get impatient and wont understand.

Quote:
Originally Posted by silverstreak02 View Post
Well that makes a lot of sense. Our Mitsubishi ASA Caps system is god awful. Without a VIN, I'll get 25 results for a valve cover gasket on the same engine..its like wtf lol. If there's only one guarantee, it's the VIN won't lie..unless you have a 2006+ Eclipse, then good luck lol
Mitsubishi ASA is still easier without the VIN compared to Subaru FAST.
And forget about VW....ETKA stops breaking VINs down on pre-2000 models, but having the VIN still allows alot of decoding the old way.

Quote:
Originally Posted by RustyHinge View Post
Thanks for agreeing with me man, most people haven't had a chance to deal with it like us.
The VIN really doesn't lie.

I hope I helped clear up some things that people may have not known in the past. The VIN really does have a purpose with the parts department. Don't be scared of getting your warranty voided after buying parts from Subaru.

PM me if you have any questions.
Thanks for all the other dealership parts guys for chiming in on this.


After reading through the entire thread its pretty much obvious at this point that people who don't/won't/refuse to understand need to work a month behind a parts counter. Then reality can come kick them in the face.

Last edited by xEJ20x; 12-11-2012 at 07:55 AM.
xEJ20x is online now  
Old 01-09-2013, 01:21 PM   #462
04IncreasedWRX
Scooby Newbie
 
Member#: 325135
Join Date: Jul 2012
Location: Fort Wayne, IN
Vehicle:
2004 Impreza WRX
WRB

Default

Quote:
Originally Posted by limequat View Post
I don't like it one bit, and I refuse to supply my VIN.

1) It's a way of tranferring liability to the customer: That's the VIN you supplied, it can't POSSIBLY be the wrong part!

2) It's a hassle. Why should I wait in line, go the desk, find out I need a VIN, go back to my car, find a pen, find paper, write the VIN, Is that a zero or an O?, come back, wait in line, wait for the monkey to punch in 16 characters, and then... "We don't have that part in stock, would you like to order it?" Prepay of course.

3) It creates a data base uniquely identifying: You, your car, the part. Whether or not we are being "tracked" is only a question of semantics. No, Subaru isn't doing this because they want to get in our business. BUT, IT IS A SEARCHABLE DATABASE!

The implications aren't hard to imagine. Say vehicle X is used in a homicide. It's unregistered, but the local dealerships cough up their records. Someone transposes a "1" for an "I" and suddenly you're being investigated for murder!

Here's another one. Let's say we decide that global warming is a real threat and all cars must have all stock functioning catalytic converters. Let's say that modifying a vehicles emissions system becomes a $1000 misdemeanor with up to 90 days in jail (equivolent to driving w/o tags).
Would it be hard to imagine the local cops going through the dealership records to find who recently purchased up-pipe gaskets?

Here's what I do if a dealership asks for VIN:
* First, "Just say no." Cause a delay, ask to see the manager.

* If that doesn't work, go to a different dealer. Make it clear, that they're losing business over a damned computer program.

* Don't have another local dealer? Buy online.

* Finally, offer to supply the first 8 (or so) digits of the VIN. This is a comprimise. They can still get all the information they need, but it does not uniquely identify the person and the car.
I had to quote this. Are you that guys son who is a conspiracy theorist? Seriously, get real. Anyone who thinks VINs are a way to track people with PURCHASES for warrantee Info or whatever... go see a psychiatrist - you need help.
04IncreasedWRX is offline  
Old 01-09-2013, 01:34 PM   #463
kevin85193
Scooby Specialist
 
Member#: 145900
Join Date: Apr 2007
Chapter/Region: Tri-State
Location: east brunswick, nj
Vehicle:
2003 16gxt wagon
silver

Default

Quote:
Originally Posted by 04IncreasedWRX View Post
I had to quote this. Are you that guys son who is a conspiracy theorist? Seriously, get real. Anyone who thinks VINs are a way to track people with PURCHASES for warrantee Info or whatever... go see a psychiatrist - you need help.

LOL.

1) You can still get the FULL VIN with just the last 8 digits.
2) You can easily have your registration handy
3) Your VIN is not being stored in the PARTS department.
kevin85193 is offline  
Old 01-09-2013, 06:53 PM   #464
RustyHinge
Scooby Specialist
 
Member#: 299742
Join Date: Nov 2011
Chapter/Region: TXIC
Location: Houston, Texas
Vehicle:
2007 STI Limited#382
07 WRB STI sold 9/28/12

Default

Quote:
Originally Posted by kevin85193 View Post
LOL.

1) You can still get the FULL VIN with just the last 8 digits.
2) You can easily have your registration handy
3) Your VIN is not being stored in the PARTS department.

Yeah I don't have time or a single duck to be given to store or report people that could be messing with warranty. If you mess with it and something breaks, it's not even are call to void warranties.

Feel free to be paranoid, but don't call a subaru dealer without a VIN
RustyHinge is offline  
Old 01-15-2013, 12:27 PM   #465
hilltopkid
Scooby Newbie
 
Member#: 239058
Join Date: Feb 2010
Location: Richmond, VA
Default VIN location question

Speaking of VIN numbers, I bought a 2008 3.6L Subaru engine from a fellow in Florida. We plan to put it in an off-road vehicle. I was curious about it's history, but cannot find a VIN number anywhere. I do see an area near the top of the bell housing just right of center that looks like it's been filed. Could this have been the location of the VIN number? I'm assuming the VIN number should have been stamped somewhere on the engine by Subaru.
hilltopkid is offline  
Old 01-19-2013, 08:42 AM   #466
xEJ20x
Scooby Specialist
 
Member#: 49362
Join Date: Nov 2003
Chapter/Region: Tri-State
Location: Blackwood, South Jersey
Vehicle:
2013 DGM STI
Cobb Stg 2

Default

Quote:
Originally Posted by kevin85193 View Post
LOL.

1) You can still get the FULL VIN with just the last 8 digits.
2) You can easily have your registration handy
3) Your VIN is not being stored in the PARTS department.
Not with all systems.
Subaru's FAST system doesn't accept the last 8, only the whole VIN.
Mitsubishi ASA will accept the last 8, but some VINs have the same last parts of the VIN and will give multiple full VIN options.

Quote:
Originally Posted by hilltopkid View Post
Speaking of VIN numbers, I bought a 2008 3.6L Subaru engine from a fellow in Florida. We plan to put it in an off-road vehicle. I was curious about it's history, but cannot find a VIN number anywhere. I do see an area near the top of the bell housing just right of center that looks like it's been filed. Could this have been the location of the VIN number? I'm assuming the VIN number should have been stamped somewhere on the engine by Subaru.
VIN should be on dash plate, driver's door jam, various body panels and engine components

Last edited by xEJ20x; 01-19-2013 at 08:51 AM.
xEJ20x is online now  
Old 01-19-2013, 09:23 AM   #467
Joe5389
Scooby Specialist
 
Member#: 189033
Join Date: Sep 2008
Chapter/Region: SWIC
Location: phoenix, az
Vehicle:
2002 wrx
a lil jdm

Default

Quote:
Originally Posted by hilltopkid View Post
Speaking of VIN numbers, I bought a 2008 3.6L Subaru engine from a fellow in Florida. We plan to put it in an off-road vehicle. I was curious about it's history, but cannot find a VIN number anywhere. I do see an area near the top of the bell housing just right of center that looks like it's been filed. Could this have been the location of the VIN number? I'm assuming the VIN number should have been stamped somewhere on the engine by Subaru.
Will not be on the engine they only put them on the car it's self
Joe5389 is offline  
Old 01-19-2013, 09:40 AM   #468
kevin85193
Scooby Specialist
 
Member#: 145900
Join Date: Apr 2007
Chapter/Region: Tri-State
Location: east brunswick, nj
Vehicle:
2003 16gxt wagon
silver

Default

Quote:
Originally Posted by xEJ20x View Post
Not with all systems.
Subaru's FAST system doesn't accept the last 8, only the whole VIN.
Mitsubishi ASA will accept the last 8, but some VINs have the same last parts of the VIN and will give multiple full VIN options.



VIN should be on dash plate, driver's door jam, various body panels and engine components

I hate subaru fast with a passion. I use snap on EPC
kevin85193 is offline  
Old 01-24-2013, 05:58 PM   #469
Batman87
Scooby Newbie
 
Member#: 344777
Join Date: Jan 2013
Vehicle:
2003 Impreza Outback
Burgundy

Default Good question!

Went to my dealer today , they did the same, was good cause i got some free recall repairs!
Batman87 is offline  
Old 01-24-2013, 07:08 PM   #470
hilltopkid
Scooby Newbie
 
Member#: 239058
Join Date: Feb 2010
Location: Richmond, VA
Arrow More on VIN number on 3.6L Subaru engine

Thanks for the information. If I understand correctly then, the VIN number is not stamped by the factory on a 2008 3.6L Subaru engine. To make my reason for knowing more clear is my partners and I were sold such an engine specially modified modified as a "package" to be put on a homebuilt airplane (not an unusual thing in the world of built-it-yourself airplanes). We paid $30,000 for the engine. Yup, not cheap...and that didn't include the $9000 propeller. The man who sold it to us (who is still in business, but no longer selling Subaru engines) told us it was a new engine purchased through a USA Subaru dealer. For year he had bought Subaru engines, 2.5L and 3.0L, from Subaru in Japan as "test" engines which had been pulled off the production line for QC testing.

Unfortunately, we did not require the statement that the engine was new to be put on the bill of sale. The engine, complete with custom mount, 70 amp alternator, custom exhaust, custom radiators (too small), arrived, wrapped in plastic in a large crate on a truck about three years ago.

We put it in our 3-car garage awaiting the time we would hang it on the plane. About 6 months ago we pulled the intake manifold off as part of the installation process and to our dismay found water had been standing in the intake areas of all the cylinders, but especially cylinders #1 and #6. As a result, the stems of a number of the valves were rusted and pitted. Worried about the health of the inside of the engine, we hired an experienced local racing engine builder (however he was not especially a Subaru mechanic) to overhaul the engine for us.

Soon after he started he emailed us and said, "I thought you said this was a new engine. It isn't. It came from a salvage yard." So we all gathered in his very, very well equipped engine shop and he methodically showed us the wear on a number of items, indicating there was no way the engine had just factory test time on it, but he could not guess with accuracy how many miles it had on it.

I videoed his whole presentation. We paid him to put $2200 worth of parts in the engine and $1800 for his labor. He said several times, "I don't know how many miles this engine has on it because there is no VIN number I can research." And indeed, there is an area of the top of the bell crank housing just let of center near the starter hole that is obviously filed smooth where we guessed a VIN or other number could have been stamped. There was one number we could read: U234639.
hilltopkid is offline  
Old 01-31-2013, 04:38 PM   #471
kyle.lauber@yahoo.co
Scooby Newbie
 
Member#: 268373
Join Date: Dec 2010
Vehicle:
2002 WRX
Silver

Default VIN hastle

I called the dealership looking for a quote on a clutch. He asked for my VIN, I told him Im not with my car I just need a rough estimate. He then said there is no way he could look up what part I need without a VIN. I spent an hour getting a friend to look up my VIN on the title ( I live 4 hours from my car right now as it has a spun bearing and is useless to me atm). I call back with the VIN and talk to a different guy, who never asked for the number and quoted me a price. GRRRRRRRRR
kyle.lauber@yahoo.co is offline  
Old 02-02-2013, 09:57 AM   #472
kevin85193
Scooby Specialist
 
Member#: 145900
Join Date: Apr 2007
Chapter/Region: Tri-State
Location: east brunswick, nj
Vehicle:
2003 16gxt wagon
silver

Default

Quote:
Originally Posted by kyle.lauber@yahoo.co View Post
I called the dealership looking for a quote on a clutch. He asked for my VIN, I told him Im not with my car I just need a rough estimate. He then said there is no way he could look up what part I need without a VIN. I spent an hour getting a friend to look up my VIN on the title ( I live 4 hours from my car right now as it has a spun bearing and is useless to me atm). I call back with the VIN and talk to a different guy, who never asked for the number and quoted me a price. GRRRRRRRRR
2002 wrx has a parts bulletin for clutch chatter that lists all the part numbers
kevin85193 is offline  
Old 02-04-2013, 06:25 PM   #473
alkorahil
Scooby Newbie
 
Member#: 284025
Join Date: May 2011
Chapter/Region: TXIC
Location: McKinney, TX
Vehicle:
2006 Impreza WRX STI
silver

Default

As to touch up paint, seems other manufacturers are the same. With Nissan 'silver' or 'black' can be different shades of that color all within the same model year.
Same with interior colors. Three shades of grey on some of our vehicles-4 if you think 'charcoal' is 'dark grey'. So you tell me it is dark grey and I am still guessing if what you call dark grey is what it really is, or alternately is your version of black is truly black or is it charcoal, etc. The VIN tells us what your color code is.

Same with if your vehicle is California or Federal emissions. 99% of vehicle owners have no clue and simpy assume it is federal because they are not in California (or vise versa).

You would also be surprised how many people dont even know what year their vehicle is. They will say its an 2008 and it is actually 2007. So 'silver' is different between those two years and now there is a problem when they come back after trying to put that touch up paint on their car.

If you dont want to give a parts dept your VIN you are paranoid. Based on what others have said on here Nissan is the same, we dont store your VIN.

We find it very amusing people calling from other states to order parts over the phone, who will give us their name, address, phone number, credit card number, card holder name as printed, expiration date and CVS code on the back of the card but feel 'uncomfortable' giving us their VIN.
alkorahil is offline  
Old 02-04-2013, 11:22 PM   #474
mysubyisapos
Scooby Newbie
 
Member#: 345973
Join Date: Feb 2013
Location: Syracuse, NY
Vehicle:
2002 WRX
Blue

Default pricing?

When I speak with the dealer they say it's because they can't guarantee parts pricing without the vin, they say it shouldn't vary much, but they can provide exact pricing with it.
mysubyisapos is offline  
Old 02-06-2013, 03:50 PM   #475
jules97
Scooby Newbie
 
Member#: 342996
Join Date: Jan 2013
Chapter/Region: SWIC
Vehicle:
1997 Impreza Outack
Dark Blue/Silver

Default I was also asked

I was at the dealership recently and was also asked my VIN number. I was ordering a part. In that case they want to make sure the part that you are ordering will be a direct fit. Knowing the VIN ensures that the part will be a perfect match!
jules97 is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
What's up with this Alignment? Fix needed? SoobZero Brakes, Steering & Suspension 2 01-13-2010 06:23 PM
What's up with used car dealer fees that rip you off?? rice h8r Off-Topic 54 04-17-2007 06:44 AM
What's up with the Gas Prices??? Normally cheap in my part of Houston (da bario). Hotrodguru Texas Impreza Club Forum -- TXIC 34 01-27-2005 08:45 PM
pads- Dealer parts dept. runaround? lucien2 Brakes, Steering & Suspension 5 05-22-2003 07:54 PM
What's up with dealers? imprezadan New England Impreza Club Forum -- NESIC 5 06-07-2001 02:48 PM


All times are GMT -4. The time now is 03:49 PM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2014 Axivo Inc.
Copyright ©1999 - 2014, North American Subaru Impreza Owners Club, Inc.