Welcome to the North American Subaru Impreza Owners Club Thursday July 31, 2014
Home Forums WikiNASIOC Products Store Modifications Upgrade Garage
NASIOC
Here you can view your subscribed threads, work with private messages and edit your profile and preferences Home Registration is free! Visit the NASIOC Store NASIOC Rules Search Find other members Frequently Asked Questions Calendar Archive NASIOC Upgrade Garage Logout
Go Back   NASIOC > NASIOC General > Warranty Issues & SOA Problems

Welcome to NASIOC - The world's largest online community for Subaru enthusiasts!
Welcome to the NASIOC.com Subaru forum.

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, free of charge, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!

If you have any problems with the registration process or your account login, please contact us.
* Registered users of the site do not see these ads.
Reply
 
Thread Tools Display Modes
Old 04-16-2007, 04:19 PM   #1
ptrout
Scooby Newbie
 
Member#: 68487
Join Date: Aug 2004
Chapter/Region: Tri-State
Location: ny 10704
Vehicle:
05 LGT
blue

Default 8" puddle, bad vent solenoid, should it cost $900 to get fixed? :Resolved happily

I drove through some water 8" puddle, got a CEL light.

Had it diagnosed as bad vent control solenoid (05 RS wagon, 33k). Said it would be 900 to fix, and was not under warrenty. I am question the warrenty part right now, but should it cost 900 to get a vent control solenoid replaced ? I did a quick google while waiting and saw it for like $300 for the part on online parts store and paid my diagnostic fee and walked out pretty upset. I am going to my regular dealer shouls i expect about the same ?

thx for any info

ptrout***********
* Registered users of the site do not see these ads.

Last edited by ptrout; 04-23-2007 at 10:09 AM.
ptrout is offline   Reply With Quote
Old 04-16-2007, 04:35 PM   #2
Mavrik
Scooby Guru
 
Member#: 90347
Join Date: Jul 2005
Chapter/Region: AKIC
Location: Anchorage AK
Vehicle:
2013 BRZ & Imp 2.5RS
Yamaha FZ8

Default

Quote:
Originally Posted by ptrout View Post
I drove through some water 8" puddle, got a CEL light.

Had it diagnosed as bad vent control solenoid (05 RS wagon, 33k). Said it would be 900 to fix, and was not under warrenty. I am question the warrenty part right now, but should it cost 900 to get a vent control solenoid replaced ? I did a quick google while waiting and saw it for like $300 for the part on online parts store and paid my diagnostic fee and walked out pretty upset. I am going to my regular dealer shouls i expect about the same ?

thx for any info

ptrout
how much is the part and whats their labor rate and book time to install? They should have given you that much instead of "about $900" as a quote. Request a break down of the quote so we can compare notes

And yeah if the puddle caused the damage then no its not under warranty... not a defective part... see about your auto insurance perhaps.
Mavrik is offline   Reply With Quote
Old 04-16-2007, 04:48 PM   #3
ptrout
Scooby Newbie
 
Member#: 68487
Join Date: Aug 2004
Chapter/Region: Tri-State
Location: ny 10704
Vehicle:
05 LGT
blue

Default

opps sorry, I meant say I am not questioning the warranty part.

I called them back and they said they didn't discuss price of parts over the phone. And only gave me a labor rate of $95 per hour. So thats as much info can get

thx

jay
ptrout is offline   Reply With Quote
Old 04-16-2007, 06:55 PM   #4
V6TurboTA
Scooby Guru
 
Member#: 9090
Join Date: Aug 2001
Location: < of Boston
Vehicle:
09 Forester Gump
02WRX->04STi->09Gump

Default

Go to new dealer. Dont mention water

Wash rinse repeat until its warrantyd.
V6TurboTA is offline   Reply With Quote
Old 04-16-2007, 07:15 PM   #5
vica153
Scooby Specialist
 
Member#: 76586
Join Date: Dec 2004
Chapter/Region: NWIC
Location: Seattle, WA
Vehicle:
1994 GF6

Default

^^^^Not exactly honost, but probably your best bet if you want to pay less. You're not lying if you just walk in and say 'my CEL is on, fix it' then simply do you best to avoid situations where you might have to mention any 'puddle'.
vica153 is offline   Reply With Quote
Old 04-16-2007, 08:13 PM   #6
Mavrik
Scooby Guru
 
Member#: 90347
Join Date: Jul 2005
Chapter/Region: AKIC
Location: Anchorage AK
Vehicle:
2013 BRZ & Imp 2.5RS
Yamaha FZ8

Default

Yes but if the part has failed due to being damaged from the pot hole then no matter who looks at it, it will still look the same way.

so $95 in labor? thats 6 hours approx in labor and $300 for the part? Thats a lot and something isn't adding up.
Mavrik is offline   Reply With Quote
Old 04-17-2007, 01:01 PM   #7
Turbo4me
Scooby Specialist
 
Member#: 2200
Join Date: Aug 2000
Chapter/Region: NWIC
Location: Hillsboro, OR
Vehicle:
2011 WRB WRX
08 Maz 3, 96 Landcruiser

Default

My beef with all that would be them saying that the car cannot handle a puddle. The car should be able to handle water that does not involve an outboard motor. Take it to your regular dealer and tell them the light came on. If they ask the conditions tell them it was wet. You were not driving off road (I am guessing on that), and IMO, the part should not have failed becase of a little water (driving across a creek or something like that would be different).

Curt
Turbo4me is offline   Reply With Quote
Old 04-17-2007, 01:21 PM   #8
blackfang
Scooby Specialist
 
Member#: 131347
Join Date: Nov 2006
Chapter/Region: MAIC
Location: Richmond Va
Vehicle:
2007 Legacy 2.5i SE
98 Z/28, VN 900 custom

Default

Quote:
Originally Posted by Mavrik View Post
Yes but if the part has failed due to being damaged from the pot hole then no matter who looks at it, it will still look the same way.

so $95 in labor? thats 6 hours approx in labor and $300 for the part? Thats a lot and something isn't adding up.
I agree.
blackfang is online now   Reply With Quote
Old 04-17-2007, 02:12 PM   #9
crampfan
Scooby Specialist
 
Member#: 74321
Join Date: Nov 2004
Chapter/Region: MWSOC
Location: clarksville AR
Vehicle:
2004 wrx wag
black UTEC stg 4

Default

Quote:
Originally Posted by Turbo4me View Post
My beef with all that would be them saying that the car cannot handle a puddle. The car should be able to handle water that does not involve an outboard motor. Take it to your regular dealer and tell them the light came on. If they ask the conditions tell them it was wet. You were not driving off road (I am guessing on that), and IMO, the part should not have failed becase of a little water (driving across a creek or something like that would be different).

Curt
It seems that this is the way it going anymore, on GM 4x4 trucks the evap vent solenoids and canisters are installed under the bed next to the fuel tank, if you take the truck off road you will have to replace the canister and solenoid, (I have a fleet of service trucks that we service, some have had the canisters and vent solenoids replaced 2 and 3 times, and GM will not cover the cost) I guess wiring is cheaper than vacuum hose. We are paying for poor design. and it seems that the manufactures are loving it.
crampfan is offline   Reply With Quote
Old 04-17-2007, 02:32 PM   #10
Mavrik
Scooby Guru
 
Member#: 90347
Join Date: Jul 2005
Chapter/Region: AKIC
Location: Anchorage AK
Vehicle:
2013 BRZ & Imp 2.5RS
Yamaha FZ8

Default

You guys realise he said it was an 8 inch deep puddle right? leaves me wondering what else could have been damaged.
Mavrik is offline   Reply With Quote
Old 04-17-2007, 03:51 PM   #11
Turbo4me
Scooby Specialist
 
Member#: 2200
Join Date: Aug 2000
Chapter/Region: NWIC
Location: Hillsboro, OR
Vehicle:
2011 WRB WRX
08 Maz 3, 96 Landcruiser

Default

I guess the key here would be a better understanding of exactly how much water was driven through. When I read the 8" puddle bit, I think of a small puddle maybe 4-5' across that he hit, but it could have been 8" deep for 150' and he was out having fun splashing around in it. I have hit pretty deep standing water before and have never had any issue. Heck, I drove an Outback across a creek to the point water came up over the hood and through the air vents (forgot that we were close enough to the ocean that high tide affected water levels...creek raised 18" in about 2 hours). The car ran fine after that and never threw a CE light the entire time I had it.

Curt
Turbo4me is offline   Reply With Quote
Old 04-17-2007, 04:42 PM   #12
munkis
Scooby Guru
 
Member#: 1847
Join Date: Jul 2000
Chapter/Region: Tri-State
Location: brokenmotorsports.com
Vehicle:
Team Broken: V6 GF
rallyarmor.com

Default

have to drop the fuel tank

MSRP on the part 71.07

Last edited by munkis; 04-17-2007 at 04:48 PM.
munkis is offline   Reply With Quote
Old 04-17-2007, 07:26 PM   #13
ptrout
Scooby Newbie
 
Member#: 68487
Join Date: Aug 2004
Chapter/Region: Tri-State
Location: ny 10704
Vehicle:
05 LGT
blue

Default

I live in westchester NY, and recently we had a lot of rain. And 8" puddle is common on many roadways during heavy rain. Saw Mill, Bronx River, Hutch etc.. I have driven through patches of deep puddle through out that day, infact probably on and off dozen or so times.

I am not trying to be an ass, I like to think I have a good relationship with my dealership. I have never felt ripped off, and I am not trying to get away with something. If it in fact is my fault, so be it. However Having paid out $212 for diagnosis at another dealership (at the time I didn't know if CEL was serious so went to nearest to where I was ie, not my normal dealership). Then so hav them comeback with $900 estimate seemed a bit harsh.

I just wanted to know before right off this particular dealership as a rip-off, I was just tryin to be more informed. I tried to google general price for parts just to get an idea, and maybe some feedback from you guys, as to if this was in the ball park.

I was called backed the original dealership and they said they would take off the disgnosis fee from the final bill, if I came back to them to get it taken care off. However other factors (tell me not to go through insurance) just seemed suspect.

I really do appricaite the help, and I guess I ll have to be even more careful when driving through puddles in the future. If some someone has a ball park figure for this kind of repair and would rather PM, please I would like to walk in my next appointment a bit more informed.

I sitll think on the warranty issue, that a car should be able to handle 8" puddles.

thanks again

jay
ptrout is offline   Reply With Quote
Old 04-17-2007, 08:51 PM   #14
hnknrob1
Scooby Newbie
 
Member#: 145190
Join Date: Apr 2007
Default

Quote:
Originally Posted by V6TurboTA View Post
Go to new dealer. Dont mention water

Wash rinse repeat until its warrantyd.
i agree 100%. youll have a tough time finding any manufacturer thatll cover anything as a result of a puddle damage. this is the case because of how much damage water can cause to a car. ive in person seen an engine completely grenaded because the cars owner liked splashing through puddles in the rain. the manufacturer i work for (a certain japanese manufacturer whos name starts with 'T' and might be buying subaru) sent someone from their canadian head office to inspect the warranty claim. we were told, "replace it, and dont mention puddles on the warranty claim."

driving in wet weather is normal, but apparently puddles (particularly deep ones) are where the line to abuse is apparently crossed. i suppose this is because when you say "drove through a puddle" you couldve drove through a small puddle in wet weather or you couldve been doing your best colin mccrae impression through a creek (no offense to anybody who may have done the latter)

good luck, and let us know how everything goes.

Last edited by hnknrob1; 04-17-2007 at 08:52 PM. Reason: forgot to add the last sentence
hnknrob1 is offline   Reply With Quote
Old 04-23-2007, 10:08 AM   #15
ptrout
Scooby Newbie
 
Member#: 68487
Join Date: Aug 2004
Chapter/Region: Tri-State
Location: ny 10704
Vehicle:
05 LGT
blue

Default

Well Took it today my normal dealship in NJ (30 miles away,since I moved)

I told them exactly what happened, I said drove through puddle then CEL.
They took the car, and I sat in the waiting room.

1 hr later, I am told I am all set.

The rep,(she was hot), said the solenoid problem, the tech diagnosed water in the system(vent solenoid cone, and lines). They flushed and cleaned all the connectors and and solenoid was working again. She billed me for 1/2 labor rate and I walked out for $50.

Having paid originally $200 for just diagnosis at the other dealership, I am writing them off as ripoff.

But I am happy I was able to walk out of there hassle free and problems fixed.


Thx guys for the info.

jay
ptrout is offline   Reply With Quote
Old 04-23-2007, 10:30 AM   #16
Turbo4me
Scooby Specialist
 
Member#: 2200
Join Date: Aug 2000
Chapter/Region: NWIC
Location: Hillsboro, OR
Vehicle:
2011 WRB WRX
08 Maz 3, 96 Landcruiser

Default

Lodge a complaint with SOA regarding the first dealership.

Curt
Turbo4me is offline   Reply With Quote
Old 04-23-2007, 11:00 AM   #17
thehollowrift
Scooby Specialist
 
Member#: 86788
Join Date: May 2005
Chapter/Region: MAIC
Location: MoCo
Vehicle:
04 STi
PSM

Default

Yea!! Kick them in the balls.
thehollowrift is online now   Reply With Quote
Old 04-23-2007, 03:09 PM   #18
dankEe
Scooby Specialist
 
Member#: 97958
Join Date: Oct 2005
Chapter/Region: Tri-State
Location: NYC // FAIRFAX
Vehicle:
2002 WRX
ASPEN

Default

honestly i wouldnt have mentioned anything, just said CEL came on..
i mean we have subarus they have ads with their cars going through puddles in the woods and stufff...
and driving in the rain is going to cause a CEL?
and also YOU DONT REALLY KNOW ITS CAUSE of the puddle. i mean technically speaking, we all assume its from the puddle, caus after u hit it the CEL came on, but we dont know if it was broken already from other things
i dont know i just hate dealerships and i just hate it when people get screwed for stuff we shouldnt pay for
- Danny
dankEe is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
So how long will it take Cow to get a speeding ticket now that the RS is fixed? AcquaCow Mid Atlantic Impreza Club -- MAIC 18 09-14-2005 11:34 AM
Should it be difficult to get my 05 LGT into reverse? Ulf Wafflestein Transmission (AT/MT) & Driveline 1 07-08-2005 08:00 AM
DOHC EJ25 Diesel sound... how to convince to get fixed... ooberdoob Normally Aspirated Powertrain 21 04-12-2005 07:55 AM
Sealcoating my asphalt driveway: When to do it? How much should it cost? Cjchaps Off-Topic 4 10-06-2004 01:03 PM
('93-'01) 15k service....how much should it cost? 4ontheFloor Impreza Forum 11 08-29-2001 05:34 PM


All times are GMT -4. The time now is 12:08 PM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2014 Axivo Inc.
Copyright ©1999 - 2014, North American Subaru Impreza Owners Club, Inc.