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Old 12-20-2001, 12:09 AM   #1
Evaider
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Member#: 12896
Join Date: Dec 2001
Location: Santa Barbara, CA
Vehicle:
02 Impreza WRX
Platinum Silver

Default For anyone told that a clutch is a wear item and is not covered....

Hello,

Ive read in here and other forums on this site that some people have been told that subaru will not replace items such as a clutch because they are wear items and it is normal for them to go out.

This comes directly from their website.

Wear Item Limited Warranty
Wear item coverage for all models except Right-Hand Drive Legacy is one year or 12,000 miles, whichever comes first. Items covered include brake pad/shoe linings, clutch disk linings, and wiper blades.
* See your Subaru Dealer for complete details.
Also can be found here....
http://www.subaru.com/owners/care/warranty/middle.html

Maybe you should have your service manager re-read SOA's warranty conditions.
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Old 12-20-2001, 12:25 AM   #2
ANZAC_1915
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Location: Redmond, WA, USA
Vehicle:
2008 Forester XT
Steel Gray Metallic

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Yes, except the cause of the clutch shudder is the pressure plate which does not have any friction material (linings) on it.

All they're saying is that if the driven plate wears out and the clutch slips after 12k it is your problem. Like brake pads.
Fine.

The shuddering is not slip, and not wear.

Subaru has had this problem for years on most of their MT cars and still hasn't got it right. It is a well known issue with the UK Turbo cars, the 2.5 RS here, and now the WRX.

On my 2.5RS replacement, they listed the cause as "defective/warped pressure plate causing uneven clutch wear".

Glenn
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Old 12-20-2001, 01:06 AM   #3
Evaider
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Platinum Silver

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Well based on the way they have the rest of the warranty written by saying Wear limited warranty and listing the items they are saying that that list is the only wear items on the car. Any other part such as pressure plate and flywheel is covered in the drivetrain warranty. I know somewhere they had listed the flywheel as being covered.
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Old 12-20-2001, 10:34 AM   #4
gary501
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Wrx

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I hate Subaru, a while back when my clutch starting slipping I took it to the dealer and they claimed that it was not covered under warranty.
I got mad, so I went out and brought a full race clutch and after wear in of 400 miles, the first time I accelerated hard it destroyed my gearbox,
I called SOA to see if they would cover it at the time, they said why did you change the clutch on a new car, it is under warranty?
What the hell is that?
So now I just run a dog gear set.
No more problems.
Gary
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Old 12-21-2001, 08:39 PM   #5
Evaider
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Dear Mr. Walter:

Thank you for contacting Subaru of America with your concerns. We are sorry to hear of the circumstances that have propmted your email.

For 2002 models, the clutch is covered for 3 years or 36,000 miles which ever occurs first againts any manufacturer's defects. We suggest that you contact your Subaru dealer and schedule an inspection of the vehicle for the concern that you have outline in your email. If you would like for us to follow up with the dealer at the time of service please feel free to call us at 1-800-SUBARU3 and refer to case# 355526.

We have noted your complaint in our customer service system. We use such data from customers to log and track dealer and product performance.

Thank you and best wishes!

Daisy Nunez
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Old 12-24-2001, 03:28 AM   #6
Bugsie1
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Glenn (or anyone)

is there a fix for the Clutch Shudder ?? (I had it on my 2000 RS and have it on my WRX) I've always had it on both cars, even from very low mileage, I've never abused the clutch (no clutch drops, no gear grinding) but it's there first thing in the morning.

From what I read so far I always assumed it was just something I have to live with.

- Richard
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Old 12-24-2001, 12:52 PM   #7
ANZAC_1915
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The fix on the GC8 was to replace the pressure plate, and then also replace the driven plate and flywheel if there was enough damage or uneven wear. The pressure plate is the cause of the problem.

My assumption is the WRXs have a similar problem.

I think SOA is aware of the clutch issues on MT Subarus from the past few years; the WRX flywheel design was supposed to reduce the likelihood of shudder (according to the press kit I think).

My old WRX had begun to shudder @ 7000-9000 miles. The new one is fine @ 2500 miles.

The problems are a) getting it to duplicate for the dealer, and b) getting them to fix it. The shudder on my RS was bad enough that it actually never quite engaged if you kept your foot on the gas even after you let your foot off the clutch. (bang bang bang bang bang). My old WRX was not that bad.

Time will tell.

Glenn
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