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Old 12-17-2001, 05:07 PM   #1
Cjchaps
Scooby Specialist
 
Member#: 3181
Join Date: Dec 2000
Location: Chicago Burbs
Vehicle:
07 Rav4
Silver

Default I'm taking my car in to the dealer for syncro problems, will I get a loaner car?

I'm just wondering... I have never owned a car with a factory warranty before. I'm taking it in to my local suby dealer. If I wanted a rental/loaner are they supposed to give me one? I bought the extended warranty if that means anything.
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Old 12-18-2001, 09:49 AM   #2
bluesubie
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Member#: 767
Join Date: Jan 2000
Chapter/Region: Tri-State
Location: N.J.
Vehicle:
04 FXT

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It all depends on the dealer's policy. Some give loaner cars, some don't. Usually if you take it to the dealer where you bought it, they give you a loaner. My current dealer gives a loaner if you take it in for the 15k, 30k, etc. services no matter where you bought the car.

-Dennis
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Old 12-18-2001, 04:33 PM   #3
CosmoTheCat
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Member#: 3409
Join Date: Jan 2001
Chapter/Region: NWIC
Location: Woolley
Vehicle:
1998 Ram 2500
Green.

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It all depends on the dealer. But if they don't do the loaner thing, and promise the car by (whenever) and don't deliver, you can ask them to rent a car for you. I've done that before (and ended up in an Aspire because I was young and stupid).
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Old 12-18-2001, 08:00 PM   #4
Herbie
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Member#: 415
Join Date: Oct 1999
Chapter/Region: SCIC
Location: San Diego, CA USA
Vehicle:
2002 WRX Wagon
2002 BMW Z3 3.0i Coupe'

Default

It also depends on your warranty. One of the reasons I got the Subaru factory extended warranty is that it provides rental car coverage for any non-maintenance repair that is scheduled to take > 1/2 day.

this is a major plus to me since I've spent big $$ on rental cars in the past waiting for Subaru to deliver a part, etc.
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Old 12-18-2001, 08:18 PM   #5
WagonMonster
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Member#: 3781
Join Date: Jan 2001
Location: Napa Valley
Vehicle:
2002 Legacy GT Wagon
2009 Forester X Limited

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SOA will reimburse you up to $30/day to cover a rental while your car is in for warranty work. Contact SOA directly, the dealers usually just say no.
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Old 12-18-2001, 10:55 PM   #6
Arnie
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Member#: 1725
Join Date: Jun 2000
Chapter/Region: International
Location: Germany
Vehicle:
99 Subaru Impreza
GF silver

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Subaru covers the cost of rentals when it is a warranty repair. At least that has been my experience at the Scooby dealer. Make sure you file a warranty claim at Subaru headquarters and then talk to the customer service rep and ask him/her about the car rental. They can put it all on the computer and make arrangements with payment with the dealer. I have to take my car in tomorrow for warranty work and they are providing a rental car.
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Old 12-19-2001, 04:12 PM   #7
en3d
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Join Date: Mar 2001
Location: Bay Area, CA
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GGA Black

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everything said above is correct. another thing that you may want to do is call the dealership and talk to the service guy you are dealing with and tell them that you want a loaner. usually the loaners are gone early in the day and then you have to deal with rentals.
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