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Old 06-10-2007, 01:23 PM   #1
ringe
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Default Subaru Warranty Claims...

Have there been any instances of Subaru denying a warranty claim even if you could prove your vehicle has been serviced elsewhere? For example, I have changed my own oil at 1000, and 3500 miles at my own dealership, and have records on file there. My wife tossed my oil receipts unfortunately, so I can't provide those, but if I could prove to my Subaru dealer that I maintained it would SOA give me trouble for not maintaining it at the Subaru dealer?

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Old 06-10-2007, 03:10 PM   #2
IEWRX
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As long as you can show proper maintance they cannot deny a claim. Be it from a Wal-Mart type oil change place or doing it yourself. The oil recipts would be better if you do it yourself, but I am guessing you have some sort of work order from "your dealership" which should be good enough.
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Old 06-10-2007, 03:21 PM   #3
springwrxsti
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Depending on your current mileage, it may not be an issue. I believe you will find your first oil change is required at 7500 miles to maintain your warranty. If you have not exceeded that you should be ok, but you may want to keep the new receipts in the glove box???
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Old 06-10-2007, 03:41 PM   #4
ringe
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Quote:
Originally Posted by springwrxsti View Post
Depending on your current mileage, it may not be an issue. I believe you will find your first oil change is required at 7500 miles to maintain your warranty. If you have not exceeded that you should be ok, but you may want to keep the new receipts in the glove box???
Good idea.

Thanks for the thoughts guys.
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Old 06-10-2007, 04:51 PM   #5
IEWRX
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Quote:
Originally Posted by springwrxsti View Post
Depending on your current mileage, it may not be an issue. I believe you will find your first oil change is required at 7500 miles to maintain your warranty. If you have not exceeded that you should be ok, but you may want to keep the new receipts in the glove box???

No need to keep them in the glove box, just keep them filed away for a rainy day... May need to produce them at some point. Glove box will just get cluttered.
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Old 06-10-2007, 09:24 PM   #6
Opie
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You could also use www.mysubaru.com to record all your maintenance, it's printable should you need to take it in.
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Old 06-11-2007, 12:17 AM   #7
springwrxsti
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Quote:
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You could also use www.mysubaru.com to record all your maintenance, it's printable should you need to take it in.
You'd better have the receipts to back up your entries...IMHO
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