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Old 01-02-2002, 07:49 PM   #1
ivbdn
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Join Date: Oct 2000
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2001 Impreza 2.5RS
Aspen White

Default Tranny cooler may void my warranty

I've been having problems w/ my 4EAT. I'll start my car (it only happens on cold mornings) and stick it into "D" and it won't engage till after about 5 seconds or I rev it up real slow till it engages.

The only mod I've added to the tranny is a tranny cooler. My dealership is claiming that it was installed improperly and that there's a kink in one of the hoses. This in turn has caused some of the components on the transmission to burn out and therefore, they are voiding my warranty.

I haven't seen the kink and I know there wasn't one when I had it installed by another mechanic. I'm going back there tomorrow to fight for my warranty and need advice as to what I can do.

So far, I have only come up with having them show me exactly where the kink is (if in fact there is one). Any other suggestions would be deeply appreciated.

Ryan
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Old 01-02-2002, 09:18 PM   #2
Geek Guy
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Take it to a different dealer.

I have a tranny cooler on mine - took it in for a transmission inspection - NO COMMENTS about my tranny cooler. It varies widely from dealer to dealer.

Post in your region's forum, and see if anyone has specific recommendations on dealers. That's my $0.02.
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Old 01-04-2002, 12:33 PM   #3
paultg
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They would have to prove the tranny cooler caused a block in flow and then caused the tranny to get hot/burn up. I think it is unlikely too, since the tranny hose if "kinked" would rupture from the pressure and cause a big leak (it might, it depends on the block, but if it blocked enough to burn the tranny up, I think it would rupture).

I would do what the person above said. I would also check the fluild level yourself, since to me your symptoms are similar to a low fluild situation. Also, check for any leaks.

Good luck,
Paul G.
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Old 01-04-2002, 03:50 PM   #4
ivbdn
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2001 Impreza 2.5RS
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I went back to the dealership yesterday. It seems I was rigft. They didn't even take a look at the tranny. They took one look at the cooler and put up the big red stop sign.

Anyway, I grilled the so-called master technician. I asked him to show me the kink. It wasn't kinked, but pinched (the hose) but not enough to even distort the hose (let alone block the flow of tranny oil).

I continued my grilling by asking him the stock line pressure on the return line. He didn't know. I asked if he saw that there was a drop in line pressure by using a guage of some sort. He didn't do it.

Then I asked him to explain to me in detail what would happen if the oil couldn't get back to the tranny. He said that the planetary gears inside wouldn't get cooled and would overheat and burn inside. Then I asked why the AT Temp light never came on. He told me that the AT Temp light sent signals to the tranny which determines when it shifts, how hard, and so on. I then explained to him about the AT Temp light and its function. He still disagreed. I should have brought out the manual and shoved it in his face.

At this point, I was impressed by the stupidity displayed by the technician. Anyway, he claims he didn't have to do any further inspections because the AT Oil was burnt (more like dirty) and the tranny was fried.

The service rep went on explaining that they'd do it, but warned that if SOA decided to send a district rep to look at the car, they might repeal the decision to do it under warranty.

Wish me luck guys!

Ryan

P.S. Don't ever go to Culver City Subaru in So Cal!
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