Welcome to the North American Subaru Impreza Owners Club Thursday April 17, 2014
Home Forums WikiNASIOC Products Store Modifications Upgrade Garage
Bay Area Impreza Club
Here you can view your subscribed threads, work with private messages and edit your profile and preferences Home Registration is free! Visit the NASIOC Store NASIOC Rules Search Find other members Frequently Asked Questions Calendar Archive NASIOC Upgrade Garage Logout
Go Back   NASIOC > NASIOC Chapters > Bay Area Impreza Club Forum -- BAIC

Welcome to NASIOC - The world's largest online community for Subaru enthusiasts!
Welcome to the NASIOC.com Subaru forum.

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, free of charge, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!

If you have any problems with the registration process or your account login, please contact us.
* Registered users of the site do not see these ads.
Reply
 
Thread Tools Display Modes
Old 01-07-2002, 09:05 PM   #1
soontobe-rexer
Guest
 
Member#:
Default recommended Subi dealer in Bay Area?

I'm almost ready to get a WRX wagon, and have been dealing with Albany Suburu in the east bay, since I live near them. I'd like to know your experiences and opinions on them, as well as on the Oakland and Santa Cruz(!) (since I've heard good things about them on i-club) dealers.
And I guess the Marin county dealers as well.
Recomendations, condemnations, etc.

I live in El Cerrito (west Contra Cost county) so Alameda, Contra Costa, Marin, etc counties are all possible places to buy/get service. Even South bay since I work in Fremont (but going south from there does tend to be a nightmare).

I'm certainly interested in price, etc info, but what I'd really like to hear about is the service department, since after the sale, that's who you deal with.

And not to beat a dead horse, but I've been alarmed by the discussions here about ABS malfunctions, for obvious reasons. Any comments for a prospective WRX buyer?

Thanks
* Registered users of the site do not see these ads.
  Reply With Quote
Old 01-07-2002, 09:09 PM   #2
aussiebrydon
Scooby Specialist
 
Member#: 10391
Join Date: Sep 2001
Chapter/Region: NWIC
Location: Sunnyvale
Vehicle:
2008 Acura MDX
Sliver

Default

a friend of mine from work - 42years old, Senior Scientist with a pharmaceutical company, went to Carlsen Subaru and they didn't want to give him a test-drive because none of their cars had reached the 1000 mile mark - I'd go with Santa Cruz Subaru
aussiebrydon is offline   Reply With Quote
Old 01-08-2002, 12:20 AM   #3
Ken Levin
Scooby Specialist
 
Member#: 1416
Join Date: May 2000
Chapter/Region: BAIC
Location: SF Bay Area
Vehicle:
2/01 WRX SportWagon
Aspen White

Thumbs up

Santa Cruz Subaru without a doubt! Do a search of BAIC threads on this topic. There is much info.
Ken Levin is offline   Reply With Quote
Old 01-08-2002, 12:47 AM   #4
hman
Scooby Specialist
 
Member#: 3747
Join Date: Jan 2001
Location: Campbell, CA
Vehicle:
2002 Impreza WRX
Platinum Silver Metallic

Default

Most people rave about Santa Cruz.
hman is offline   Reply With Quote
Old 01-08-2002, 01:10 AM   #5
local420
Scooby Specialist
 
Member#: 9148
Join Date: Aug 2001
Location: Wine drinkin' Cheese Eatin' Los Gaten!
Vehicle:
2002 WRX Baybe ;-}~
Silver

Default Santa Cruz No question about it

I bought my car at Stevens Creek. I was not happy about their dealership as a whole... Nothing like teaching the sales rep when you go to buy a car... And for the many reasons stated here, I will never go back to them.

I met Bruce and some of the guys while at the laguna Seca Track day. One big thing to remember is that they sponsered the event... Showed up with raffle prizes, Shirts Hats and Stickers. Santa Cruz went out of their way... Above and beyond ANY dealership in the bay area to make sure we enjoyed ourselves greatly. They support us in our endevers to enjoy our cars, we should support them in making sure they will be around long after the stevens creeks of this area

My feelings

Josh
local420 is offline   Reply With Quote
Old 01-08-2002, 11:19 AM   #6
tsn97
Scooby Newbie
 
Member#: 8332
Join Date: Jul 2001
Location: SoCal
Vehicle:
2002 WRX
WR Blue Pearl

Default

I bought my car at Albany Subaru last June. The sales person answered all my phone calls and emails promptly before I bought the car. So I would say they are ok.

As far as their service dept., u can see my recently experience with them in my story about "cracked windshield" here:
http://www.i-club.com/forums/showthr...hreadid=132251

Last edited by tsn97; 01-08-2002 at 11:26 AM.
tsn97 is offline   Reply With Quote
Old 01-08-2002, 06:06 PM   #7
SFsube
Scooby Specialist
 
Member#: 212
Join Date: Aug 1999
Vehicle:
2002 S54 BMW M-Coupe
White

Default

Subaru of Santa Cruz is THE call in the Bay Area IMHO. The sheer volume of positive comments clearly overwhelms all other dealers combined.

Angus
SFsube is offline   Reply With Quote
Old 01-08-2002, 11:40 PM   #8
Darkstar
Scooby Newbie
 
Member#: 5547
Join Date: Apr 2001
Vehicle:
2002 WRX
BLACK

Default

I have my WRX on order with Albany Subaru. Their not bad, they didnít try to rip me off, unlike Prestige Imports and Jenson Motor Center who gave me nothing but BS.
Darkstar is offline   Reply With Quote
Old 01-09-2002, 08:57 PM   #9
soontobe-rexer
Guest
 
Member#:
Default

OK, thanks everyone. As expected, people like the Santa Cruz dealer. Unfortunately that's 1 1/2 to 2 hours away from me. Probably still worthwhile if I need any serious service. I might just buy from Albany Subaru though - several people have indicated satisfaction with them (as well as 2 people in my area whom I know personally). And I've been dealing with them, and they've been pretty good about things, letting me take test drives (not alone of course), etc.

However, I have asked both the dealer, and Subaru directly (via email and on the phone) about the reported ABS problems, and I just get the standard stonewalling - "Nothing wrong that we know of" and "You shouldn't get your information from users forums". Not very reassuring, I must say. I'd even prefer, "yeah, we heard about that and looked into it; there's no problem, it's just a bunch of idiots complaining". I wouldn't like it, and wouldn't necessarily believe it, but they keep saying they haven't heard of any ABS problems. Surely at least *some* of the people who've complained here have officially complained to SOA? I know at least one person complained to NHTSA, since I checked their website and found the record.

What do yo othink? Should I ignore the possible ABS probelm and go for it? Right now, it's the only thing stopping me from getting a WRX right away.

thanks to everyone for their info.
  Reply With Quote
Old 01-10-2002, 06:04 PM   #10
stevedood
Scooby Newbie
 
Member#: 13841
Join Date: Jan 2002
Location: San Francisco
Vehicle:
02 WRX WAG

Default good deal...

hey..

I just got my WRX at Marin Mazda/Subaru with a clear pricing scheme that indicated total markup ($995) and base invoice. Talk to Eugene Tintoc (tell him Steve recommended him). These guys move alot of inventory so their markup is tolerable and I would recommend sorting out the numbers before you go in there. I did alot of talking on the phone before I was comfortable with the numbers I was getting (from 5 different dealerships). I actually cruised through the paperwork in about an hour and took a test drive by myself.

I'll let you know how their service dept is...



Steve
stevedood is offline   Reply With Quote
Old 01-10-2002, 07:43 PM   #11
wonthanhboi
Scooby Newbie
 
Member#: 13975
Join Date: Jan 2002
Location: bay area, ca
Question ANY PRICES?

I'm sure people who are looking to buy a wrx in the bay would like to know any out-the-door prices you guys paid?

Those are the two main things that will determine if i can get a wrx or not. The insurance and out-the-door pricing. Subie of SC on their site is saying about 24,500 or so. This would be a great out-the-door pricing. And i've been hearing about no more than 1000 over invoice. But invoice on edmunds is only about 22,500.

So, can anyone help here? How about, posting the price you got for your wrx? And if you got options, can you list the price of these options? Thanks. Oh yeah, manual tranny only unless you have the price of the auto option so i can subtract that. Thanks a lot! Bye.
wonthanhboi is offline   Reply With Quote
Old 01-10-2002, 07:56 PM   #12
syank
Scooby Newbie
 
Member#: 13563
Join Date: Dec 2001
Location: Menlo Park, CA (Bay Area) and Cal Poly SLO
Vehicle:
2002 Imreza WRX
WR Blue

Default

I got my WRX with the Spoiler and the Boost gauge as the only options. I got it at Carlsen Subaru. I payed about $25,000 out the door. They have a set mark-up of like 2% of invoice (thats a guess, don't remember the exact percentage). The people there were friendly. I had seen it there the day before, but couldn't get over to buy it that day. I called them, and they said they would hold it for me, and make sure it was washed and had a full tank of gas. It was a very good experiance. Also, deffinatly stay away from Steven's Creek Subaru. They chased my friends out of the dealership and threatened to physically hurt them, just for asking to test drive a WRX. Hope this helps.
syank is offline   Reply With Quote
Old 01-10-2002, 11:31 PM   #13
wonthanhboi
Scooby Newbie
 
Member#: 13975
Join Date: Jan 2002
Location: bay area, ca
Default sweet

25 out-the-door is pretty okay. But I've also heard of people saying that they got theirs for about no more than 500 over invoice AND others saying invoice or under. I'm wondering where these supposed dealers are. I'd like to give them a call when my parents are going to fork over the money to get a new car. That isn't until next year, but by next year the price SHOULD be down, and finding people buying at invoice is very encouraging!

Oh yeah, anyone know about any good/cheap insurance for a 17 and a half year old kid for this caR? You know, i'm searching for pricing on everything before i take the big leap. Well, b4 my parents take the big leap on buying me the car. Insurance is the BIGGEST issue. So, uh, help a subie lover anyone?
wonthanhboi is offline   Reply With Quote
Old 01-11-2002, 12:08 AM   #14
satrya
Scooby Specialist
 
Member#: 5887
Join Date: Apr 2001
Chapter/Region: BAIC
Location: Fremont, CA USA
Vehicle:
2002 GDAA
797

Default

I bought my 2002 at Albany Subaru. No complaints here. I service my subarus there since 1995, and I have never had any bad experience with them. The technicians seem very nice and genuinely interested in what they're doing...
I got a CEL last year and they did a good job taking care of it (it was one of those earlier "need to reprogram the EVU" thing)...

I haven't had any ABS problems....

my 2 cents
satrya is offline   Reply With Quote
Old 03-20-2002, 06:26 PM   #15
bugnutty
Scooby Newbie
 
Member#: 15459
Join Date: Feb 2002
Location: Sears, not Infineon
Vehicle:
CRG w/ KX125, pmp'd

Post ron price (ssf) all the way!

i'm picking up my silver wagon from ron price in south city later on this evening. charles geldfrit, the internet fleet manager has been awesome to deal with. i went to him with all my details and he gave the lowest price of all others in the bay area. carlsen down in redwood city has always had great reccommendations by others from the club, when i called, i was quoted $450 over invoice, but when i went in they wouldn't budge from $650 (still a smokin' deal). i went in to see charles and he beat the $450! even with all my bugging and anticipation, he was totally cool. i am interested to see how the service guys handle the many mods i have planned.

also, carlsen will not let you put a mile on any of their WRX's (great policy to keep the car straight), when ron price had a car specifically for demos. just avoid buying a red, auto sedan... that was the car i drove and layed the smack on. probably already sold for a smokin' deal!

charles is the man!

.roland

Last edited by bugnutty; 03-20-2002 at 06:34 PM.
bugnutty is offline   Reply With Quote
Old 03-20-2002, 06:37 PM   #16
ScoobyBoy
Scooby Specialist
 
Member#: 6418
Join Date: May 2001
Default

how does everyone feel about ron price.
ive checked carlsen and santa cruz, but ron price was the only place that had the wrx with the options i wanted.
ScoobyBoy is offline   Reply With Quote
Old 03-20-2002, 07:16 PM   #17
drboost2002
Scooby Newbie
 
Member#: 11730
Join Date: Oct 2001
Location: san jose
Vehicle:
2002 wrx
wr blue

Default no stevens creek

dont even go to stevens creek
drboost2002 is offline   Reply With Quote
Old 03-20-2002, 11:07 PM   #18
Frederf
Scooby Specialist
 
Member#: 15622
Join Date: Feb 2002
Location: Campbell, CA
Vehicle:
2002 WRX SW
WRB

Default

I've been to Steven's Creek... they would have shot me if they had a gun.
Frederf is offline   Reply With Quote
Old 03-20-2002, 11:59 PM   #19
IgotWRXed
Scooby Specialist
 
Member#: 14868
Join Date: Jan 2002
Location: manhattan beach, ca
Vehicle:
2002 wrx

Default

DO NOT DEAL WITH ALBANY!! I WARN YOU... DONT

check out my horror story:

http://www.i-club.com/forums/showthr...hreadid=157177

now keep in mind, i spent time at the credit union before and then after AGAIN. the car looked like crap, i couldnt believe it. after i had been drooling over this car, i was just smashed. but i guess it was a blessing in suprise that albany sucks.
IgotWRXed is offline   Reply With Quote
Old 03-21-2002, 12:03 AM   #20
IgotWRXed
Scooby Specialist
 
Member#: 14868
Join Date: Jan 2002
Location: manhattan beach, ca
Vehicle:
2002 wrx

Default

and the only reason i didnt go to ron price was that they werent a certified AAA dealer. AAA = less price. ron price's policy on using one car for testing is great, albany uses any car, hence my problems.
IgotWRXed is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Worst Dealer in bay area Green Valley Subaru/ford VallejoWRX Dealership Reviews 2 07-12-2002 11:13 AM
Best Dealer in Bay Area/Sacramento? dubrx Bay Area Impreza Club Forum -- BAIC 9 05-06-2002 02:38 AM
Crappy Dealer in Bay Area Surf Bay Area Impreza Club Forum -- BAIC 9 04-13-2000 10:19 PM


All times are GMT -4. The time now is 01:27 AM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2014 Axivo Inc.
Copyright ©1999 - 2014, North American Subaru Impreza Owners Club, Inc.