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Old 01-08-2002, 04:23 PM   #1
paul42
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Default A simple oil change

I love my blue WRX wagon. It has a little over 25K miles and not a single problem. The only mods so far are a fumto oil drain valve and some Hella super twin horns.

I normally change my own oil and filter - Mobil-1 10/30 and OEM filter. However, one Friday, I was getting ready to go on a trip and I dropped into the local dealer to have it done. I told the service manager that I had brought my own oil and that I had installed an oil drain valve.

They took my WRX right in to the service bay, jacked it up, and then while I was watching, the service mechanic starts trying to find a wrench to take the fumto valve off with. I had to yell across the service department for him to stop, and show him how to use the valve. Then, a few minutes later, I had to stop the mechanic again from putting the shop oil in.

Right now, I don't trust that service department to do anything right. I wrote and told the manager, but have heard nothing back. The next closest dealer is about 50 miles away, but I may have to go that route anyway.
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Old 01-08-2002, 05:43 PM   #2
CosmoTheCat
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Yeah, you'll want to do it yourself. The oil-change guys know how to do one thing, and only one thing. You confuse them when you throw odd-ball variables like Fumoto valves and customer-supplied synthetic oil. Your best bet is to either do it yourself, or go for a walk and pretend that they're doing it right. Just don't be surprised if your Fumoto is gone the next time you try to change the oil, and the oil is still in your trunk.
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Old 01-08-2002, 08:35 PM   #3
TheWRX
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I used to bring my previous car to Jiffy Lube for oil changes. They have a nice list of things that they check, one of them being the windshield wipers. I knew that my wipers were completely useless because we have crows in the parking lot at work that rip parts of them off. On two occasions, they checked out fine. How can I count on them doing everything else right if they don't check what they're supposed to check?

One other experience was more entertaining than worrying: I get out of my car, and move to the waiting area. A couple of minutes later a young guy comes in, and tells me that he can't release my e-brake! I do work out, but it really wasn't that tight.

So I decided that my nice new WRX would not be exposed to any oil change places. I don't have much experience working on cars, but at least I know what's happening if I do things myself. I just did my second oil change last weekend, and if I can do it, anybody can!
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Old 01-09-2002, 02:58 AM   #4
CosmoTheCat
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Dude. I bet my sister (or even her husband) could change the oil. . . and they are THE most mechanically inept people I have ever met!
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Old 01-09-2002, 10:17 AM   #5
slater
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nice. my older sister could probably change the oil, but my younger sister? she's, um, blonde. :P

where exactly can one get a fumoto valve?
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Old 01-09-2002, 03:38 PM   #6
CosmoTheCat
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Old 01-09-2002, 08:17 PM   #7
Alan
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Two things.

#1 - the person at the dealer who does oil changes is usually the LEAST experienced mechanic in the place, or perhaps the "slowest". And remember that most these mechanics are not exactly rocket scientists. While there will be some experienced and well trained repair people at a good dealership, there will be few college grads or mechanical engineers working there. While I do honor these folks, and I worked with aircraft mechanics and avionic technicians for a few years, I do recognize their limitations. So if it's a job you can do yourself, and IF you feel you are mechanically competant, chance are you'll do a better job on service items that you can do.


#2 - the Fumoto valve is available at somewhat lower prices from other source than Fumoto, which sells at list price. Try Lubespecialist.com - he shipped me mine the same day and I saved about $5.

http://www.lubespecialist.com/fumoto/main.htm
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Old 01-10-2002, 09:27 AM   #8
paul42
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In this case, the problem was more with the service manager than the mechanic. I made sure that he knew about the valve and that I had brought my own oil, and he told the mechanic nothing.
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Old 01-10-2002, 01:03 PM   #9
Richard L.
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Why would you take your car to the dealer for an oil change even though you have the Fumoto valve? It would be much faster and less of a hassle if you do it yourself.
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Old 01-10-2002, 05:57 PM   #10
paul42
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It was raining that day, I don't have a covered place to work on my car, and properly disposing of the used motor oil is a small hassle. Also, this seemed like a reasoable time to see how good/bad the local Subaru service department was, I might need them for some warranty work at some point.
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Old 01-12-2002, 04:53 PM   #11
Master
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WR Blue Pearl

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paul42 what dealership are you talking about , i'll make sure to not go there.
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Old 01-14-2002, 10:15 PM   #12
subymamma
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Dark Gray Metallic

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Yeah, service managers...

I went to mine and asked for touchup paint for a black 2002 OBS. He gives me blue ridge pearl. I tell him that isn't right, and he proceeds to put some on a piece of paper to show it is. Ha-ha!
Bluer than all get-out. I told him to look at my car. It only has a HINT of blue, and if he needed me to go into the new car area and get a brochure to tell him the exact color name, I could! Duh!
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