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Old 09-16-2007, 10:20 PM   #1
phinespec
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Default I took my car in to goodyear for 30k mile maintenance

and when I went to pick it up the guy said that he only did like half of what was on the maintenance schedule. He said that they couldnt get to the fuel filter and so he called subaru and they told him it was inside the gas tank and only to change it if it needed it. and so I guess it didnt need it?!?! And they didnt change transmission fluid either because again, apparently it didnt need it.

Now I am really new to the anatomy of cars but I cant help but think that maybe they didnt do some of the stuff on the list because it was inconvenient for them. Does anyone have any insight? Should I have just taken it to the subaru dealer and payed the 550 bucks?

I read over the Maintenance part of Uni's manifesto many a time but Its pretty general. I mean it says you can go to a third party to get it handled if you bring the maintenance schedule. Which I did. But now I'm worried about ruining my transmission OR whatever could happen from not replacing a fuel filter.

I tend to worry about things going wrong alot so maybe I'm just overanalyzing. I'm open to learning though so if anyone has any advice, I'm way grateful
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Old 09-16-2007, 10:33 PM   #2
dillsky
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The fuel filter i wouldn't sweat......but the tranny service...they should have done. Take it somewhere else and get it done. I would never go to a Goodyear/jiffy lube/Merchants to get anything done. most of the people who work there are right out of highschool and think that they might want to be a mechanic. Do it yourself, that way you know its done right.
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Old 09-16-2007, 10:43 PM   #3
dan13
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Quote:
Originally Posted by dillsky View Post
I would never go to a Goodyear/jiffy lube/Merchants
Actually Jiffy Lube cant service the subaru trannys due to the type of fluid that they are now taking.
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Old 09-16-2007, 10:47 PM   #4
dillsky
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Quote:
Originally Posted by dan13 View Post
Actually Jiffy Lube cant service the subaru trannys due to the type of fluid that they are now taking.
thts probably a good thing.......i wouldn't let those guys check my washer fluid
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Old 09-16-2007, 10:52 PM   #5
jet8300
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If you search around on here and scoobymods.com for the individual tasks that need to be done for the service, you can find some pretty decent information and even walkthroughs for it. The stuff is pretty simple, and if you're moderateley good at wrenching, you could probably do the work yourself. It might take awhile to learn and wahtnot, but when you're done you'll know more about your car and you'll have saved yourself some money.

If you can't do the stuff yourself, you should definiteley take the car to the dealer for bigger maintenance stuff. It's not that where you took it is a bad business per se, but like dilsky said - sometimes the guys at those places aren't the most reputable/knowledgable mechanics. This can go for the subaru techs at the dealership also, but I think the chances are alot less likeley. Somebody there's gotta be a pro.

Good luck.
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Old 09-16-2007, 11:13 PM   #6
n3dmax
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I took my car in for oil change last week. Talked to the dealer about 7500 15K
30K service. At 30K they change the trany oil. They drain it and fill it. For extra charge you can get it flushed.
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Old 09-17-2007, 12:37 AM   #7
flyboymike
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For the tranny fluid, it's pretty easy to do yourself. What year do you have? Sometime in '04, they started making the transmission drain plug a T-70 Torx bit, which looks like a 6 point star. That thing is a PITA to find, but the service and maintenance forums have a link somewhere. It might be stickied still. Throw down two bucks at Autozone for a funnel with a long, long flexible neck so you don't have to yank off your damned intercooler to reach the fill hole, get the right fluid, and you're good to go.
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Old 09-17-2007, 12:49 AM   #8
phinespec
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Excellent guys. Thanks.

Oh and my WRX is an 05 cgm
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Old 09-17-2007, 01:07 AM   #9
EPskate
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also, if you are going to change the tranny fluid, you might as well change the fluid in the rear differential
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Old 09-17-2007, 02:02 AM   #10
Defiant Autospeed
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fill out your profile and we wont have to ask what you drive

They didnt replace your fuel filter because it shouldnt be replaced. In tank filters are a "non serviceable" item.

Honestly your biggest mistake was taking it to a hack stripmall shop like goodyear/firestone/jiffylube/NTB/you name it. As someone who wrenched for a living for 10+ years, with 17 years of wrenching experience under my belt I can promise you one thing. The people that work in those places are 99% either new to the industry, which means they could be good, they could be bad, regardless they are inexperienced. Or they are not able to get a job at a real shop for whatever reason. Drugs, criminal background check problems, problems showing up to work on time, or just general inability to be a good wrench. In general the best mechanics out there are in dealership service depts or have their own shop.
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Old 09-17-2007, 09:39 AM   #11
drivin blind
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What did they charge you? RP
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Old 09-17-2007, 09:50 AM   #12
jasonallenross
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Quote:
Originally Posted by flyboymike View Post
T-70 Torx bit. That thing is a PITA to find
I just found four suppliers by typing in "T-70" Torx into Google. Of course, since you need to wait a few days for shipping.

Glad I have a regular socket plug, it would suck to get the car up on jacks to find you need an odd tool to drain a fluid.

And to the OP, if you have the facilities the 30K services are more time-consuming than difficult. The spark plugs are the most difficult, and even that is more annoying than anything else.
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Old 09-17-2007, 11:21 AM   #13
flyboymike
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Quote:
Originally Posted by jasonallenross View Post
I just found four suppliers by typing in "T-70" Torx into Google. Of course, since you need to wait a few days for shipping.

Glad I have a regular socket plug, it would suck to get the car up on jacks to find you need an odd tool to drain a fluid.

And to the OP, if you have the facilities the 30K services are more time-consuming than difficult. The spark plugs are the most difficult, and even that is more annoying than anything else.
Yeah, by PITA, I meant that when I walked into Autozone and O'Reilly's they looked at me like I was nuts. Internet eventually saved me.
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Old 09-17-2007, 11:47 AM   #14
jk988
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Quote:
Originally Posted by jasonallenross View Post
And to the OP, if you have the facilities the 30K services are more time-consuming than difficult. The spark plugs are the most difficult, and even that is more annoying than anything else.
Spark plugs are due every 60k miles for turbo cars.
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Old 09-17-2007, 02:03 PM   #15
kbcr3
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OP, where are you located? Depending on where you live, there are some pretty great mechanics in the area that specialize in Subys. Hell, if you're in the Tri-state area you have the picks from several VERY reputable shops.
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Old 09-17-2007, 02:59 PM   #16
chapstien
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Did they change your brake fluid? (It absorbs water and boils at a lower temperature.)
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Old 09-17-2007, 04:11 PM   #17
Hites
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tell them sobs to do their damn job.
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Old 09-17-2007, 05:03 PM   #18
Gfunk720
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The freaking fuel filter is right under the hood, how could the morons not find it? The filter in the tank is a completely different filter, and does not need to be changed. But the silver fuel filter under the hood is a no-brainer...

I wouldnt bring my car back to this place ever. Changing the trans fluid should definetely be done at 30k, and is fairly easy if you arent a moron. Did he say why he felt it didnt need to be changed? Sounds like a bunch of crap to me
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Old 09-17-2007, 05:26 PM   #19
Tical
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Quote:
Originally Posted by Defiant Autospeed View Post

They didnt replace your fuel filter because it shouldnt be replaced. In tank filters are a "non serviceable" item.
I believe he is talking about the filter in the fuel pump. However you do want to replace this fuel filter which is very easy to do.
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