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Old 08-15-2001, 01:25 PM   #1
Opie
Floresbian
Moderator
Member Sales Rating: (12)
 
Member#: 470
Join Date: Oct 1999
Chapter/Region: South East
Location: Riverview, Florida - U.S.A.
Vehicle:
2015 Forester 2.0XT
'14 XV Crosstrek, '99 SF

Thumbs up Troncalli Subaru - Sugar

I have had nothing but excellent service from Sugar (Lisa) at Troncalli Subaru, free shipping, quick turn-around and low prices from a dealer. Nothing but kudos from me
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Old 08-15-2001, 02:51 PM   #2
Arch
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 1881
Join Date: Jul 2000
Location: San Jose/Davis, CA
Vehicle:
2001 Impreza 2.5 RS
Blue Ridge Pearl

Thumbs up

Big thumbs up from me too! Excellent service! My order was received in a timely fashion and it was also the best deal around. Keep up the good work!
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Old 08-15-2001, 05:10 PM   #3
nick dickitt
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Member Sales Rating: (0)
 
Member#: 4532
Join Date: Feb 2001
Location: Phoenix,AZ
Default

I also have nothing but good to say about Sugar ( Lisa ). My orders have always been handles exceptionally well.
She has had some bad luck with group buys ( sti pedal sets, Lip spoilers ) I hope that does not turn her away from supplying products at great prices. Thank you Lisa for all your service and support.
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Old 08-15-2001, 05:57 PM   #4
Darshu
Scooby Specialist
Member Sales Rating: (5)
 
Member#: 1676
Join Date: Jun 2000
Chapter/Region: NESIC
Location: Exile in Norcal
Vehicle:
98RS w/ EJ257/Dom
2014 Tesla Model S P85

Thumbs up

I was part of Lisa's unfortunate STi Motor/Tranny mount group buy and, for the record, still think she's a very good dealer to buy from. I've bought other parts from her since and wouldn't hesitate to do it again.
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Old 08-15-2001, 09:08 PM   #5
stumpz
Scooby Specialist
Member Sales Rating: (3)
 
Member#: 3348
Join Date: Dec 2000
Chapter/Region: NESIC
Location: Injun Country
Vehicle:
2013 Polo TSi
Red

Default

When the rest of the US didn't have it...Lisa got me the Silver WRX spoiler I wanted. The card got charged. I PM'ed her..she sent me the tracking number within a few hours... she is very nice to deal with, would not hesistate to buy from her again

Suresh
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Old 08-16-2001, 11:58 AM   #6
jagcars26
Scooby Specialist
Member Sales Rating: (2)
 
Member#: 2394
Join Date: Sep 2000
Chapter/Region: MAIC
Location: Bel Air Md.
Vehicle:
2005 Legacy GT wagon
2009 Forester X

Thumbs up

Lisa s the best,,I know she has had some recent grp buy problems,but other then that she is one of the best vendors we have .Ive gotten many parts from her and they were all taken care of in a friendly professional manner.Besides that she s got an 800 #(which i wish more people would use rather then cluttering up the board with questions) which many vendors dont have.
Like Nick said ,I hope her recent problems dont discourage her from getting us the parts we need at a reasonable price.
Rudy
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Old 08-16-2001, 12:11 PM   #7
david2z4
Scooby Specialist
Member Sales Rating: (1)
 
Member#: 1838
Join Date: Jul 2000
Chapter/Region: NWIC
Location: WA
Vehicle:
2000 Impreza RS BRP
Vishnu Turbo/Tec3

Thumbs up

I can honestly say this is the Vendor that I have had the most sucsess with, and that is saying alot me being so picky.

Prompt replies to questions.

Professional

Best price.

Parts are packaged well for shipping. I have never got a damaged product for them. I have purchased about 10 times from them.

Service and cost is better than Subaruparts.com ( I have to pay tax also from subaruparts)

Only one complaint is that it takes a long time for stuff to ship from them to me, but for free it is not that bad.
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Old 08-16-2001, 05:54 PM   #8
mpaone
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Member Sales Rating: (30)
 
Member#: 3
Join Date: Jun 1999
Chapter/Region: South East
Location: Alfretter Geeoja
Vehicle:
2012 Geeteeeye
and 71' VW Gulf Beetle

Thumbs up Lisa is GREAT!

Lisa has been VERY reliable in getting parts and very reasonable in her pricing.

Shipping isn't a problem for me, since I go pick my stuff up, however I've heard nothing but good stuff about her packaging and shipping times.

She has also provided invaluable support in helping organize all of the meets we have in Atlanta. I hope to keep a working relationship with Lisa well into the future.

Now, where's my 20 bucks Lisa?

-Mike.
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Old 08-17-2001, 08:05 PM   #9
nicktckhoo
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 5836
Join Date: Apr 2001
Location: Chicago, IL, USA
Vehicle:
2002 fake STi
silver and pink

Thumbs up

I had a good experience with Lisa. One of the side skirts she sent me had a bump (minor defect). I called her about it and she sent a replacement right away, no questions or hassles. Now that is what I call service. I would not hesitate to buy from her again.

It's not only the price but also the security that I will get the part with the proper quality I had paid for.

Thanks a lot, Lisa

Best Regards

Nick Khoo
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Old 08-17-2001, 08:44 PM   #10
Leonardo
Consigliere
Super Moderator
Member Sales Rating: (3)
 
Member#: 185
Join Date: Aug 1999
Chapter/Region: South East
Location: Orlando, Fl
Vehicle:
2009 Civic EX
Silver

Thumbs up

Quote:
I have had nothing but excellent service from Sugar (Lisa) at Troncalli Subaru...
I second that!

She is a great person to deal with!

Keep it up, Lisa!

Leo
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Old 08-18-2001, 08:03 PM   #11
TaiChih
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 3467
Join Date: Jan 2001
Location: Odenton, MD
Vehicle:
1998 Dinan3
Bleck

Default

LISA!LISA!......uh, Sorry
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Old 08-21-2001, 03:44 PM   #12
STiShawn
Scooby Specialist
Member Sales Rating: (2)
 
Member#: 2348
Join Date: Sep 2000
Chapter/Region: MWSOC
Location: St.Louis
Vehicle:
2006 WRX TR
Steel Grey Metallic

Default

Sugar (Lisa) has saved my hide many a time with killer prices on OEM parts. From fenders to O2 sensors and even whole motors, she's the best for genuine parts.
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Old 09-26-2001, 09:35 AM   #13
peepshow
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Member Sales Rating: (1)
 
Member#: 1777
Join Date: Jun 2000
Chapter/Region: South East
Location: Charlotte, NC USofA
Vehicle:
2005 LGT
#92 FZippy

Thumbs up Lisa at Troncalli

Lisa is terriffic! Very helpful, responds to questions very quickly. Parts showed up on time, even if they were in a MOPAR box! An absolute pleasure to deal with. I will be buying my 4-pot brake kit and front bumper conversion from her, without a doubt. Thanks, Lisa.

- Trent
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Old 09-26-2001, 10:51 PM   #14
Andrew
Scooby Specialist
Member Sales Rating: (3)
 
Member#: 1170
Join Date: Mar 2000
Chapter/Region: BAIC
Location: San Jose, CA
Vehicle:
2005 STi
White

Thumbs up

Lisa has excellent prices! I've bought from her a couple times and have always gotten great deals and parts to my door in days.
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Old 09-27-2001, 11:38 AM   #15
RS_NW
Scooby Specialist
Member Sales Rating: (2)
 
Member#: 2301
Join Date: Sep 2000
Chapter/Region: NWIC
Location: Honolulu
Thumbs up

I ordered my 18mm swaybay a bit ago from them. Really fast service!
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Old 09-28-2001, 09:28 PM   #16
jimb
Scooby Specialist
Member Sales Rating: (1)
 
Member#: 9923
Join Date: Sep 2001
Vehicle:
2005 Legacy GT
RIP MBP WRX

Default

Excellent vendor. Recommend dealing with them. They went totally out of their way to make sure I was happy. Thanks Lisa!

-jb
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Old 09-29-2001, 05:46 PM   #17
Digital_Boy
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Member Sales Rating: (0)
 
Member#: 730
Join Date: Jan 2000
Default I have to agree...

After participating in the STi motor mount/STi rear brake fiasco, Lisa has come through, despite getting ripped by her ex, EX vendor TRi Tuning. I was one of the lucky ones who actually got my mounts, but TRi never delivered on the rear brake kit, so Lisa is biting the bullet and refunding me as finances permit. I've already received a majority payment, so my hat's off to her.
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Old 10-01-2001, 02:45 PM   #18
mykrrrr
Scooby Guru
Member Sales Rating: (22)
 
Member#: 733
Join Date: Jan 2000
Chapter/Region: MWSOC
Location: Squadra Delle Pecore Nere
Vehicle:
'13 Focus ST

Thumbs up

I've gotten my 20 mm bar, a trunk light kit and the dual cup holders from Lisa.

Excellent service every time.

The only thing bad that happened was with the 20 mm bar. It didn't have the rubber mounts in the box so she 2nd day air'd them the day I called.

I'm definitely recommending and ordering from Lisa in the future.

-myk
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Old 10-03-2001, 10:37 AM   #19
Evil-Mastermind
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 2068
Join Date: Aug 2000
Location: Sherman Oaks, CA
Vehicle:
08 VW Rabbit
United Gray

Thumbs up

Got my refund for the mounts GB nightmare, I would definitely purchase through Lisa again (just no GB). I'd say she's a solid bet for merchandise.

Last edited by Evil-Mastermind; 10-05-2001 at 10:23 AM.
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Old 10-03-2001, 12:37 PM   #20
jasonmolinari
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 10675
Join Date: Sep 2001
Location: Atlanta, GA
Vehicle:
2002 WRX
Silver

Default

Is this Troncallli in Atlanta? or where?

jason
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Old 01-18-2002, 07:05 PM   #21
FormerSubTech
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 11913
Join Date: Nov 2001
Location: SF Bay Area
Vehicle:
2000 Forester
White

Thumbs up great parts purchase experience with Lisa @ Troncalli

I just wanted to share with eveyone that I had a great parts purchase experience with Lisa over at troncalli subaru.

as a former dealership tech and someone who has also worked in the parts department, I really feal that she knows our cars and knows what she is doing as a parts person.

THANKS LISA!!!!

great prices too.
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Old 02-26-2002, 10:18 PM   #22
naveeny
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 12381
Join Date: Nov 2001
Location: Carson City, NV
Vehicle:
2002 Impreza RS
Silver

Default

Is there a website or do we have to contact her directly?
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Old 02-26-2002, 10:28 PM   #23
FormerSubTech
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 11913
Join Date: Nov 2001
Location: SF Bay Area
Vehicle:
2000 Forester
White

Default

www.troncalli.com

I recommend calling them...Troncalli's phone number is 1-800-334-4717 ask for Lisa in parts
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Old 07-29-2002, 11:00 PM   #24
david2z4
Scooby Specialist
Member Sales Rating: (1)
 
Member#: 1838
Join Date: Jul 2000
Chapter/Region: NWIC
Location: WA
Vehicle:
2000 Impreza RS BRP
Vishnu Turbo/Tec3

Default

So, what happened to Lisa? I guess she is not working for Troncalli anymore. Also Troncalli is not selling subaru anymore.

She is not responding to my emails and I need to get hold of her.
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Old 07-30-2002, 12:20 PM   #25
Opie
Floresbian
Moderator
Member Sales Rating: (12)
 
Member#: 470
Join Date: Oct 1999
Chapter/Region: South East
Location: Riverview, Florida - U.S.A.
Vehicle:
2015 Forester 2.0XT
'14 XV Crosstrek, '99 SF

Unhappy

From what I understand Troncalli sold their Subaru francise...I would think that a new Subaru dealership would be opening close to Troncalli's location with a new name. Last time I talked to Lisa a week or so back I asked her to be sure to let us know where she went, haven't heard from her.
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