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Old 11-15-2007, 03:49 PM   #1
hellraiser
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Member#: 115957
Join Date: May 2006
Chapter/Region: TXIC
Location: The Woodlands, TX
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2005 WRX Stage 1
WR Blue

Default Warranty kickback?

Does anyone know if Subaru offers anything like a warranty kickback? A friend used to work at Ford and said all American manufactuers do. He said if the dealer misdiagnosed a initial problem pre-warranty ending they will pay 80% and you 20% post warranty ending.

I ask because I brought my car in for the 60K checkup early (still under 60K warranty) and I told them about a squeling sound with the a/c, they said it was the belts and changed them (on my dime), then the problem continued to happen, and i just left the dealership (over 60K of course), they said a new compressor would be ~1K!!! Still waiting for the service manager to call back to let me know if they will cover it.
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Last edited by hellraiser; 11-15-2007 at 04:04 PM.
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Old 11-15-2007, 05:17 PM   #2
Mavrik
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well would you have been under power train warranty or subaru added security extended warranty?

I have never heard of a kickback through Subaru, however they may offer a good will extension to you based on the fact they inspected it prior to warranty expiring. Thats only possible as well if it would have been covered at that time though.
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Old 11-15-2007, 05:47 PM   #3
hellraiser
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I had the subaru extended warranty, so i'm guessing it would have been covered.
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Old 11-15-2007, 06:52 PM   #4
mikeythejew
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Mothballed until winter

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The AC compressor is under the 3 month/36k mile bumper to bumper to bumper, not power train warranty. Read the terms on your extended warranty. As a former dealer mechanic, play dumb. Honda would sometimes goodwill a customer out of warranty who was a good customer of the dealer in terms of new cars bought and/or used the service dept for maintenance.. .
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Old 11-15-2007, 07:24 PM   #5
blackfang
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Quote:
Originally Posted by hellraiser View Post
I had the subaru extended warranty, so i'm guessing it would have been covered.
Well that is something that is between you and the dealer, and they should work with you. Honestly it is not Subaru's fault that the Techs misdiagnosed it. However, I don't see why they wouldn't help you if the dealer doesn't. I would go through the dealer's channels first.

Also how long is your SAS term for? Does it end at 60k or does it go until 100k?
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Old 11-15-2007, 08:16 PM   #6
hellraiser
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WR Blue

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It ended at 60K. I never got a call back from them yet, but i appreciate the help from everyone. Hopefully I'll be posting a letter of recommendation for Houston North soon.
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