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Old 01-25-2002, 09:18 AM   #1
DoughtCom
Scooby Newbie
 
Member#: 12565
Join Date: Nov 2001
Chapter/Region: MWSOC
Location: Minneapolis, MN
Vehicle:
1999 Impreza RSTi
Silver + Rust

Angry My poor car....

I'm just going to complain a little more, and I want everyones opinion on what I should do.

Gotta love it. I had my timing belt done at good year.... like 6 months ago. Only to have my accessories belt fall off like a week later. When I replaced it, in a shopping mall parking lot, I noticed that when I turned the car on, the main pully (not sure what it's called) was wobbling. Well to make a long story short.... I just blew a head gasget. Between now and when I noticed that problem, I took it back to the place to have them look at the pully's movement, just for them to say that it wasn't wobbling that much and that it was normal. My theory then and now, was that it was wobbling so bad, that it either broke the brand new belt, or it fell off. Now.... I take it to my mechanic to have him do the gasget job, and he tells me not only was one of my 4 cams off by 2 notches (not sure if it was 2 notches back or 2 notches advanced), but something wasn't tightened well enough, something to do with the hydrolic balancer (which would make sense about the pully wobbling) on the end of the crank from when they did my timing belt. I called the guys there and they just blew smoke up my ass. Would it be worth it to take them to small clames court? This is going to cost me about 1500 dollars, and the timing belt job was about 400.

Correct me if I'm wrong, but I think they're responsable for my belt (obviously), my head gasget, hydrolic balancer, and the labor I'm paying/paid. And whatever else is screwed up because of this.

W3rd?
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Old 01-25-2002, 10:38 AM   #2
HIHO
Scooby Specialist
 
Member#: 7624
Join Date: Jun 2001
Location: Hopefully on a nice single track.
Vehicle:
BD5; family sedan
that just wooped your ass

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NEVER, NEVER take your car to one of those nationwide chains. Goodyear don't know $hit about a Subaru. Sorry to hear what they did to you. I don't know what you could get out of them if you took them to court? If you win will they be responsible for court costs?
If it happened to me I would do it. I hate those bastards! About five years ago I took my Maxima to a Firestone for new struts. After I waited twice as long as they said it would take I see them drive down the road in my car. I thought cool testing her out. Wrong unless the McDonalds had a test track. The *****er steps out of my car with like 3 big bags of hamburgers! That isn't the worst of it. I go look at the car and there is grease everywhere. They didn't even wipe it off. So I drive it home and notice the ride has not improved! I get out look and I kid you not, the same struts! I call my dad and we go back together. I tell the manager what happened and he said "What do you want me to do about it?" Thats when it got ugly. Well after a few more harsh words and warning waiting customers of my problems they made it right. I watched them install the struts for free. SUE'EM
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Old 01-25-2002, 10:59 AM   #3
gtguy
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Member#: 2184
Join Date: Aug 2000
Location: Highland Park, Ill., USA
Vehicle:
2005 Legacy GT wagon
Platinum Silver Metallic

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Here's the deal: Subaru dealers charge a bit more for work, but you KNOW that they know your car, and will do the job right. They know the torque specs, the ins and outs, the whole deal.

Sometimes, it's worth the extra bux.

Kevin
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Old 01-25-2002, 11:36 AM   #4
2.5GT
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Member#: 2697
Join Date: Oct 2000
Location: Olney, MD. Work in McLean, VA
Vehicle:
2000 Celica GT-S
Spectra Blue

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I feel your pain. Had a similar incident at Jiffy Lube, but thank God I caught it in time (was too lazy to change the oil myself). Drove out of the garage, stopped and checked the fluid levels. The dip stick was completely DRY!!! Started bitching at the manager about how lousy the service was there if they forgot to PUT OIL IN MY CAR!! He apologized but I kept on comin at him. Eventually, the guy who was supposed to put oil in the car said it wasn't a big deal so I told him, "where's your car? Lemme drain all of the oil out of it and let you drive around and come back and tell me that!!" Needless to say, about half an hour later (yeah, I was yelling at them for THAT LONG) and five customers lost (they heard me yelling, asked about the problem and left . . . hehe) the manager gave me certificates for three free services . . . which I NEVER USED.

Sorry about everything . . . you should definitely be looking to screw them over for all of the damages to your car. I DID

On a side note, I'm wondering about the "harmonic balancer" you were talking about. Does this mean that the balancer does serve a purpose other than just extra weight. Hmmmm, reconsidering changing that pulley . . .

Jason
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Old 01-25-2002, 03:51 PM   #5
BJamerican
Scooby Specialist
 
Member#: 5595
Join Date: Apr 2001
Chapter/Region: HIIC
Location: Honolulu
Vehicle:
2005 Legacy 2.5GT
Satin White Pearl

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Speaking of national chains, I friend of mine took his new Maxima to a K-Mart store a few months ago to get his battery replaced. Sounds easy enough, right? Well the so-called technician connected the terminals to the new battery BACKWARDS!!! This caused $2700 worth of damage to a relatively new car. Several computers in the car had to be replaced, including the ECU. Fortunately, K-Mart did not give him a hard time about anything and paid for all repairs.

I've heard reports of Wal-Mart auto centers replacing the transmission filter with an oil filter after an oil change when the 2000 Outback sedans first came out. I don't know if there is any truth to this, but it's another example of damage caused by national chains.
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Old 01-25-2002, 04:25 PM   #6
HIHO
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Member#: 7624
Join Date: Jun 2001
Location: Hopefully on a nice single track.
Vehicle:
BD5; family sedan
that just wooped your ass

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I don't understand why people take their cars to Walmart, Kmart, etc. I mean come on the guy changing your brakes or timing belt was flipping burgers last week! I wouldn't take my bicycle to Walmart.
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